I just ordered my Tilt 2 today around 2:00pm PST. I got them to waive the overnight delivery fee and the CS rep said I should receive it tomorrow. I have checked the status on the website and it says "backordered."
I've since read numerous posts in this forum about others having the same issue. What I'm wondering (for my own peace of mind hopefully) is how long did it take to you to receive yours once you ordered it?
Thanks in advance.
I ordered mine late Friday night, shipped yesterday, got it today with overnight shipping.
Ordered from premier on Thursday, got it Friday
Ordered today at 11am on the phone, got the order confirmation email 2 hours later and just got a fedex number email a couple hours after that saying its shipped and being delivered tomorrow. No mention of any backorder like some people are getting.
Thanks
Thanks for the quick responses. I wonder what's up with some people having no issues and others having mad issues...
ordered mine saturday afternoon and received it today. att is pretty good with their priority shipping. i handle some of the blackberry ordering at my work and we always get priority shipping and always arrives the next day.
Ordered mine LATE Monday night, shipped earlier this afternoon, scheduled to arrive on Thursday.
ordered yest at 11..got it today at 2
It's now 7 hours later and it still says backordered. Maybe they have run out?
greenbean6819 said:
It's now 7 hours later and it still says backordered. Maybe they have run out?
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Probably. And since the Touch Pro 2 on Verizon has been out of stock for so long, the new inventory probably won't be in for another month or two. Probably in time for the holidays though!
Just kidding...that's just how AT&T's inventory system works for some reason. It'll probably ship tonight/tomorrow morning, and you'll have it before the weekend.
gadgetluva said:
Probably. And since the Touch Pro 2 on Verizon has been out of stock for so long, the new inventory probably won't be in for another month or two. Probably in time for the holidays though!
Just kidding...that's just how AT&T's inventory system works for some reason. It'll probably ship tonight/tomorrow morning, and you'll have it before the weekend.
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Wow, you really crushed my spirits for a minute! I'm really hoping I get it tomorrow, as promised. I'm just so anxious I feel like a kid the night before they go to Disneyland for the first time. I can't even look at my Blackberry Bold right now because it just makes me want my Tilt 2 more!
Ordered it Thursday night at 8pmish and got a tracking number by noon the next day. So called "Two Day Shipping" got it here Tuesday. It was worth it, but it took longer than I cared for...
Ordered mine today on the phone around 1pm. I thought I was just getting priority, but looked online and found out it will be here tomorrow by 3pm. Sweet! Thanks for the free overnight upgrade ATT. After the rebate I get the phone for $125. I'm stoked!
vwauditech said:
Ordered mine today on the phone around 1pm. I thought I was just getting priority, but looked online and found out it will be here tomorrow by 3pm. Sweet! Thanks for the free overnight upgrade ATT. After the rebate I get the phone for $125. I'm stoked!
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Where did you go to check your order status? I have been going to https://www.wireless.att.com/order_status/order_status
What time did you find out you were receiving it tomorrow?
Friday, 5pm - finalized order over the phone
Friday, 9am - FedEx got item for shipping (MN)
Saturday, 12pm - at my door (CA)
Free next day shipping.. crazy.
Well I just ordered my first ever PDA/smartphone.. today..
took the plunge with the gorgeous tilt2...
I called up 866 498 800... got xferred to retentions...
second time they gave a price of 299.. then reduced it to 279 n gave me 15 off of first 3 bills.. i also have some other discounts by referring some frnds.. 25 bucks.. so over all a good deal..
All this happened tuesday evening.. and I am sceduled to get my beauty on wednesday 3PM EST ...
oooooh boy I am so excited...
i got free overnight shipping.. n all those activation waived off..
prad06 said:
Well I just ordered my first ever PDA/smartphone.. today..
took the plunge with the gorgeous tilt2...
I called up 866 498 800... got xferred to retentions...
second time they gave a price of 299.. then reduced it to 279 n gave me 15 off of first 3 bills.. i also have some other discounts by referring some frnds.. 25 bucks.. so over all a good deal..
All this happened tuesday evening.. and I am sceduled to get my beauty on wednesday 3PM EST ...
oooooh boy I am so excited...
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Did you get an email with a confirmation that you'll receive Wed by 3pm or did you find out through the AT&T website?
The rest of the loyal att customers are going to have to wait another week or two. The local stores can only pre order but att will not release the stock to ship anytime soon. They only shipped the dummy phones to the stores, so i got to play with that. One store had the screen protection kit for the tilt 2. That might be a sign it is coming soon.
So frustrated right now...it's like I'm obsessed...checking the order status page every 5 mins!!!!
Related
Desire description changed to - "THE HTC DESIRE IS NOW IN OUR WAREHOUSE - PLEASE ALLOW 7 DAYS FOR DELIVERY."
If mine's not posted on a next day delivery today then I won't be able to get mine till Wednesday. Fingers crossed.
I reckon they probably don't have them, They offer next day delivery so if they took delivery on the 7th like everyone else (or have it shipped direct from the distributor) they would still be within the 7 days,
All their other handsets just say next day delivery. See the attachment for a laugh
Im not in the UK or I would call them to see if I can pick one up
I ordered with them last week. I might give them a call in a sec.
If it's in stock and I've paid for next day delivery I should get it tomorrow?
I wonder if they're telling porkies to get more orders in?
I'm just in a live chat with them and have just been told they won't have stock 'til tomorrow and to expect delivery next week as planned.
So the claim that they're sat in their warehouse might be a touch ambitious!
i just did live chat with them as well and they are shipping when it is released sim free, so i suspect they do have them in but are not allowed to ship until the 1st but then you have a bank holiday weekend so that would mean next day would still be the 6th as quoted.
I ordered yesterday and emailed them to see if my order would be sent out in the first batch this week, but got a reply saying it would be with me this week.
I think the person who sent email back to me forgot about bloody easter weekend so it will be next week I imagine.
Damn you Jeebus !!!
Also ordered from MPD and spoke to them on live chat. Sounds like they have to abide by the official date and indeed said they'd be shipped 6th/7th.
I concur
Also just spoke to MPD and they say stock comes in tomorrow but they will not start shipping until Tuesday.
I have another T-Mob account (for my son) and received a text on that one saying that the new number is now active. Does that mean they will charge my account from today or when I put the SIM in the phone?
It shows up on my T-Mob on-line portal jobby now.
Tom
i'm also a lil annoyed because i have noticed they are now doing the phone free on £25pm contracts and i paid £6 its not going to break the bank but still if i have to wait and get it the same time its a tad annoying. But yay not long now \m/
Have you contacted them about the price change?
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom
Are MobilePhonesDirect phones Sim-Free? If they are:
WHY are their PAYG price and Sim-Free price sooo Different??? (For the desire!)?>
turnipman said:
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom
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I had the same thing. I expect prices to drop, but not in the space of 2 days. Suffice to say, I sent them an email pointing this out and got told that once I have my phone if I get in touch again, I'll get refunded. Worth emailing them
Inertia
Once you have your phone they are expecting you not to bother.
turnipman said:
Once you have your phone they are expecting you not to bother.
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I can imagine, unfortunately for them I certainly will be bothering them!
Now they're saying 3 days for delivery instead of 7...
3 working days. It'll still be around the 6/7th when we receive them.
Anyone had a dispatch email from them yet?
I phoned this morning to make the point that they had them in stock, I'd paid for next day delivery, so I should expect it on Tuesday, right?
I was told that they've got 1000 in stock, 600 pre-orders and are starting on dispatching them today. Some will be going out today and some on Tuesday.
They guy was pretty noncommittal.
The wait is agonising!
I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..
hboos said:
I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..
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Mine's on contract. tmob.
Price of phone was £5.99 and they've now reduced it to free on that contract
mine has not changed to sent yet and i was in town today and they have them in stock in our tmobile shop ready to sell tomorrow, i was thinking it may be worth a trip down, see if they will match the deal and then cancel the one for mpd. I also had a phone call from vodafone saying they are selling the now (early) but they could not match the price though not far off.
Just spoke to a nice lady over a T-Mobile who said they have received a very large shipment of units about 10 minutes ago.
Those waiting for a Desire from them should receive them either tomorrow or the next day.
Excellent news - Mine was booked for tomorrow over a week ago. Also getting a SE W995 to replace an excellent but battered K800i, but I'll bet that there's no stock problems on that one...
se w995
i considered getting the w995
but id rather wait a month and get the x10 mini pro! release date 24.05.
X10 Mini does look nice, but my better half hates the newer touch-screeny things (she's managed to put people on hold and send blank messages whilst on the same phone call before on my handsets), doesn't like QWERTY and wanted something as close to the K800 as possible - which didn't leave a lot of choice. Just a shame SE ditched the xenon flash from the C905 - the K800 really is a camera with a phone added on. Plus the W995 is the last one available with the huge SE multi connector, and there's a bit of legacy stuff to transfer (like the in-car equipment). Overall the W995 is a good handset, plus I got a money-saving deal on it compared to current Flext35 - free Internet too, which means I don't have to fiddle with the system like before (I'd set the Internet to use a picture as homepage and proxy server, because it was too easy to knock it on when cancelling stuff).
Aw nuts - delayed until Thursday! Still, the W995 arrived on time so at least there's that to play with...
Just got a text saying my Desire is going to be delivered 8am-2pm Thursday. Good job I don't have work to go to that day.
Had you ordered online or on the phone?
I got a phonecall yesterday about 6:15pm, saying it will arrive today. Nothing yet.. Fingers crossed!
how long has everyone been waiting? i ordered mine on the 29th of march and still no sign, hoping its going to show up today.
kinkade said:
how long has everyone been waiting? i ordered mine on the 29th of march and still no sign, hoping its going to show up today.
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I ordered mine Sunday 11th April
Nersha said:
I ordered mine Sunday 11th April
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well ain't that just a doozy
Just over a week - mind you, when they said it could be shipped by last Thursday I asked for the phone to be delayed a bit cos I was away... now it looks like that dropped me down the 'priority' list a bit.
Also, ordered by phone - in my experience, I always get a better deal talking to someone rather than clicking web offers...
Ordered from T-Mobile last Thursday. Email last night saying out of stock.
Phoned up this morning to complain and was told that more were expected this pm and they would keep an eye on my order. Now just had an email saying delivery tomorrow.
It seems as though it pays to complain.......!
Who has paid the higher price for the phone?
shawon007 said:
Who has paid the higher price for the phone?
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£89 handset
300 mins
unlim texts (with the flexi booster)
unlim internet
£15 per month, 24 months.
Is what I'm paying.
Hasn't arrived yet, but I just rang up and they said it's en route, and can be delivered up to 6pm.
Carrier is royal mail if anyone was wondering.
I ordered mine at 8:30am on the 26th March and by last Thursday I still had heard nothing, so I went instore and the guy there told me I would have to cancel my upgrade with 150. I phoned them up and told them the situation and they recreated my deal on the system instore, so the guy instore basically handed me a form so sign and my handset. He said he had never seen anything like that before. Took all of 2 minutes
ordered easter sunday.
got an email out of stock immediately
got another one last night
then this morning got the email saying it had shipped.
hoping it's waiting for me when i get home from work tomorrow!
paid £95 for the phone on the £15/24m contract. about £450 over the 2 years.
would have gone for the £164 on the £10/24m contract which is £404 over the two years, but didn't have a spare £164 at that exact moment!
Hmmm, I guess we were the last of our kind to pay the lower handset cost. The next generation of buyers will have to fork out at least £60 more. That doesn't please me btw
I've been checking my email every 5 mins to see if my phone has shipped yet. Just can't wait to get it, hoping for Weds. Anyways, to try and gauge how AT&T is doing on the processing how about every one post the time they ordered, what shipping method they ordered and what phone they ordered and update their posts once it has shipped? I'll go first.
time: 0012
phone: Titan
Shipping: 2day
I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.
I have Premier as well and mines is still processing. Did you order a Titan?
Sent from my SAMSUNG-SGH-I897 using XDA App
clfosk said:
I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.
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Lucky! I was ready to order at about 11:30pm ET on Friday night (the sale went live a little early, I guess) but I went through checkout about 5 times and it never would apply the instant rebate, even when I tried a few times an hour until after midnight MT. I had no desire to pay the $300+ and then try to get a refund from AT&T later.
I also have Premier, so I called in to "business care" in the wee hours of Saturday morning, but they couldn't access promotions so told me to call Premier SALES (separate department), which is only open M-F. I told them the sale was only good on Saturday, so they said they put a note on my account to guarantee that Premier would honor the deal on Monday.
Didn't want to take that gamble either, so I called "regular" sales when they opened on Saturday (which turned out to be 8am MT). I ordered the Titan, they honored the penny deal, and said NOTHING about being sold out or backordered yet. That said, I STILL have not received my shipping confirmation email, and checking my order on the website says that it's processing, not backordered, but not shipped.
Wednesday would be a welcome surprise, but I'm not expecting it and I've been using this Samsung Solstice for 2 months now since I accidentally "laundered" my Focus, so I suppose I can eke my way through a few more days.
UPDATE: Shipped, baby!
clia said:
If you purchased the phone through device upgrade, you can check the status by loging in to you at&t account. The link is on the right hand side of the "check eligibility" page. Not sure how the info will displayed for new customer.
You will have all the details about the content in the shipment, tracking number etc.
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This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.
Just got an email saying I'm backordered too
So I will have to wait on my Focus S.
I ordered through Best Buy for $0 w/ upgrade and it shipped today. It should be in my hands tomorrow or Wednesday.
macjr82 said:
This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.
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I got my email from Premier now saying backordered. If I canceled how long would it take my upgrade eligibility to reset?
Sent from my SAMSUNG-SGH-I897 using XDA App
Just got my shipment email with tracking #. It shipped today will be at my house at 3pm tommorow. Sadly I work, perhaps I can call and have fedex deliver it later...
I just went to the store and had them price match.
I ordered my Titan at 8:45am on Saturday. I called the store to see if they would honor the deal first and they said "no".
I have not received a shipping notice, but checked my order status and it shows that it has shipped already via USPS.
So, for those without shipping e-mails, go to the ATT website and check your order status.
Ordered 11/26 using the device upgrade page on the AT&T website. Shipped 11/28 via USPS. Hopefully will arrive in the next few days.
ordered 2 Focus S on Sat 2pm ish and it has been on backordered since yesterday
then it just got shipped out earlier, should be here on Thursday.
so excited
Ordered 2 on a upgrade thru ATT online 1215am EST Sat, and they are schd to be delivered today standard mail. Yehaw, better part is only pd a penny for each.
OUT. FOR. DELIVERY.
Boy, concentrating on work this afternoon is gonna be tough!
Ordered a Focus S Saturday about 12:30 AM EST; tracking info shows scheduled delivery tomorrow.
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
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I used it on an upgrade and $15 data plan.
I got my shipment notification today!!!!! I should have it by tomorrow!!!!!
Sent from my SAMSUNG-SGH-I897 using XDA App
sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
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It was for either new customers, or customers adding a line, or customers who were upgrade-eligible (within the last 6 months of a contract). It did require a 2-year contract, so if you're early in an existing contract, it wouldn't have worked.
I placed my order aand its pending Carrier credit check...how long did this take for those who have placed an order?
Do you get charged tax with Let's talk?
It would save me ~$50 on taxes with off-contract GN with the $75vzw code. Can anyone chime in?
You get charged tax if your in California and another state, but I forgot which.
sales tax for texas and california. i got charged approx $17 for being in texas. did anyone get the insurance through them? im not sure if it is worth it. thoughts? i did buy it so i'm just wondering if i should cancel the insurance
Lucky you. It's $65 extra in California. We pay tax on the full price of the phone . I'm hoping amazon will price match
ordered
Ordered mine bout an hour or so ago, still shows carrier check. Facebook code worked, was like 223 with tax, discount, and a $15 gel case.
New line activation, however I have an existing account with my 4g Xoom, so not sure how that'll confuse ole big red.
Hopefully all gets sorted out today and shipped!
I am a little concerned they arent going to be able to keep up with the orders that are coming in. I am still on carrier approval as well. Their chat has like 120 people in line.
yeah, considered that too, heard other websites are already backordered 8-9 days as of last night. So took a chance with these guys. If it aint locked and loaded by tonight, I'll be cancelling and heading to the VZ store.
I agree, they have it listed as in stock, but i highly doubt they had 200+ available.
Ordered mine around 4:30am eastern time, still waiting carrier approval.
Sent from my HTC ThunderBolt using XDA App
mikec86 said:
Ordered mine around 4:30am eastern time, still waiting carrier approval.
Sent from my HTC ThunderBolt using XDA App
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Not good, Either they have a slow updating system, or they arent doing anything on their end.
Doh!
Check your order detail pages...
"Backordered-In Stock on unknown" not sure what that means, but most likley that aint good.
I just got off the phone with them, they are expecting more in tomorrow or saturday. You can cancel over the telephone. They, however, could not tell me if my order is one that would be fullfilled or not. Only that the stock is officially out.
ordered at 6am est, still on carrier approval, chated with online support(complete douches btw), they said carrier approvals take from 2-24 hours, but the way i see it it should arrive to my house sat maybe Monday, then time to call vzw to make sure they didnt change my family plan around
If someone gets past carrier approval please post your update as well as time when you ordered.
Thanks
so much for a deal eh
yeah, thinking I'm gonna have to visit HELL (the verizon store) on my lunch break. I guess its all good though, at least now I'll have it today instead of tomorrow.
Ordered mine from LetsTalk
Ordered from Lets Talk, used the coupon on theverge.com got for 154.99 shipped.
Also My order has passed carrier verification and is set to ship tomorrow and arrive Monday =( Kinda bummed, wanted to play over the weekend.
New Line with Verizon
Edit: Ordered about 1 hour ago EST
Edit # 2: Just changed, Order has been Shipped! Will arrive tomorrow! Yipeee
Order from there, also says backordered. bummer...but i can wait an extra couple days for only 150 bux.
Did yall get charged? I just checked my bank and i was charged.
jngox3 said:
Ordered from Lets Talk, used the coupon on theverge.com got for 154.99 shipped.
Also My order has passed carrier verification and is set to ship tomorrow and arrive Monday =( Kinda bummed, wanted to play over the weekend.
New Line with Verizon
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then i guess Monday is the earliest one would get it , still $100+ savings is worth the wait for few more days
Agreed! =)
Ordered a Galaxy Nexus last night and i have some questions on the shipping procedures, after purchasing it from the google play store i got the confirmation email and have still not received a shipping confirmation email or any updates of any sort, when i view my order I just get google received order and confirmation email has been sent. I am on vacation in the US at the moment and i am set to go home on tuesday and i am now worried that it wont be here by the time i leave. I ordered it as i thought it would be here easily by tuesday because of the 2 day shipping but i am now starting to worry. Is anyone able to give me some piece of mind on this, would be much appreciated. Thanks in advance
You might get tracking information later tonight. If not, they most likely haven't processed your order yet and will ship out Monday.
biscuitownz said:
You might get tracking information later tonight. If not, they most likely haven't processed your order yet and will ship out Monday.
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Was hoping it would be shipped out today, most likely wont be here in time now. Oh well, thanks anyway
i ordered mine this monday morning, and i got it friday afternoon. it shipped out on wednesday at like 8pm. tracking info wont update until ups picks it up.
Darunion said:
i ordered mine this monday morning, and i got it friday afternoon. it shipped out on wednesday at like 8pm. tracking info wont update until ups picks it up.
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Not looking good for me then, unless they proces the order tomorrow which i doubt and have it ready for shipping on monday and even if it was so the chances of it making it to me by tuesday at 3PM are slim, thanks for the contribution though .
TRBZA said:
Ordered a Galaxy Nexus last night and i have some questions on the shipping procedures, after purchasing it from the google play store i got the confirmation email and have still not received a shipping confirmation email or any updates of any sort, when i view my order I just get google received order and confirmation email has been sent. I am on vacation in the US at the moment and i am set to go home on tuesday and i am now worried that it wont be here by the time i leave. I ordered it as i thought it would be here easily by tuesday because of the 2 day shipping but i am now starting to worry. Is anyone able to give me some piece of mind on this, would be much appreciated. Thanks in advance
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Yea, I ordered mine yesterday the 26th and have not heard anything.They say it may take 2 days to prosses the order. Since UPS does not pick up or deliver on weekends they will probably ship Monday. Google ships from California and I live in Nevada so I am hoping to get mine on Wednesday.
I ordered my nexus on monday evening and received it friday . It took them 2 days to process the order.
Sent from my Galaxy Nexus
If you go looking around the play store, you will find they ask you to wait up to 2 business days to process the order then up to 2 business days for the shipping.
I ordered mine on the 23rd, Mine will be at my mail forwarding address on Monday the 30th.
liam.lah said:
If you go looking around the play store, you will find they ask you to wait up to 2 business days to process the order then up to 2 business days for the shipping.
I ordered mine on the 23rd, Mine will be at my mail forwarding address on Monday the 30th.
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I ordered mine on the Sunday night(the 29th) and it still just says recieved. I called Google support and the guy told me it takes 3-5 days JUST for processing, then another 2 days to ship. X_X
Ordered mine on the 25th at noon. I didn't get a shipping email till Monday and got it today (7/31)..
Sent from my Galaxy Nexus using xda premium
ACHILLES R32 said:
I ordered my nexus on monday evening and received it friday . It took them 2 days to process the order.
Sent from my Galaxy Nexus
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Same here. I don't understand why it takes so long to process. I've had eBay items from across the country processed, shipped, and delivered faster. Also, according to UPS, it shipped from Kentucky.
Sent from my Galaxy Nexus.
I ordered mine the 30th and it will be here tomorrow the 1st... I wonder why its taking so long for your orders.
Sent from my SGH-T999 using xda premium
I ordered mine on the 26th of July (Thursday). Immediately got a confirmation email but not a thing more until Monday the 30th. It had a tracking number and was delivered the same day (the 30th).
So it was actually shipped day after I ordered it but didn't get a tracking number until the day it was delivered!
Ordered mine on Saturday, and got the shipping info in two business days and it's already in my area and should arrive in a couple hours
+1 on speedy delivery. Ordered Friday morning, got it yesterday.
I ordered mine on July 31st around 2pm, received it this morning (Aug. 3rd) around 11am. I actually received the shipping info 8am this morning LOL. Talk about a last minute heads up...