Develop Bugs

T-mobile UK have 1300 units in stock @ 13.40 GMT 26th March

Hi all,
Apologies for starting a new thread but I (as well as a few others) have just had confirmation that T-mobile now have them in stock, ready for next day delivery.
I was told by the rep that the new phones go through a quarantine process that can take anywhere between a couple hours to a couple of days- the Desire was given the go ahead; whereas the SE X10 had to be 'given back to the manufacturer'

I have to thank you for telling us this. I just contacted T-Mobile and managed to get the operator to despatch it today. I had ordered my phone on Tuesday, the 25th and I had no status updates until today. A quick call to T-Mobile and now I have an email to confirm that my phone's winging its way to me. Hopefully I get it tomorrow or Monday!!

I have no doubt they will come tomorrow as long as they are ordered before 4pm they will arrive tomorrow.

Yeah thanks fortunately someone actually kept there promise and called me as soon as it arrived and has dispatched mine out for tomorrow.

I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.

Andaho said:
I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.
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It's not a normally delivery it's a courier delivery for between 9am-1pm.

The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.

brummiesteven said:
The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.
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Yes, exactly... couriers charge extra for saturday deliveries... but I will indeed be pleased if it does arrive tomorrow I wish they had an order tracking on t-mobile.. I have an order ref number, but no way of tracking it... I also want to look at it because they sent me 2 emails for the order, and wondering if I maybe clicked twice on submit or something and have 2 coming!!! :/

T-Mobile back in stock (telephone order)

Just had a call from T-Mobile - my phone will be with me by 1pm tomorrow.

Just called them myself on the strength of this and was told that they are out of them already, so I assume that they went to existing orders. I only ordered on the 30th (was only eligible for upgrade then) so people who had earlier orders may be lucky. Guess that Means I shall have to wait till next Tuesday at the earliest now.

Just gave them a call and they said mine had been sent out
I think I was on the priority list though.

I order mine on 26th and have just got my email saying its winging its way.

My second one is on its way, I will be interested to see if there are any software changes. Just got text from tmobile saying my second line is active.

just ordered mine:
£15pm
100mins
unlimited texts
unlimited internet
£124 for the phone DDDDDDDD the original price is 164 but said my friend got his for 124 so i want mine for the same price haha
total £394 where in CPW PAYG is for 399 same as hero
out of stock right now but will be delivered on sunday lol so guessing there will be another stock delivery tomorrow or friday

I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!

If I was to order one from T-mobile now, when do you think I would get it?

niklz said:
I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!
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nice one, yours is 24month contract right?
callummc said:
If I was to order one from T-mobile now, when do you think I would get it?
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i have just ordered mine bout 10 mins ago and the woman clearly said sunday, i dont know who is working on easter sunday but she definitely said it twice

Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?

I ordered my desire yesterday and was told they were out of stock but more were due in today. I just got a call from them to say my phone will be sent out today for tomorrow delivery.

chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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umm im starting to worry that she actually said 7days instead of sunday cuz who works on easter sunday lol, oh well at least i got it for cheap

i ordered mine last night. £40 upgrade, £15 a month jobby for 2 years.
i was told they were out of stock but more would be in within 48hrs and i should have it within 7 days.

ive already got myself a desire from CPW and i have just recieved my confirmation of delivery from t-mobile for my second one, will be delivered tomorrow!!!!!

cez10 said:
nice one, yours is 24month contract right?
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yeah 24mon, so £360 for handset and 2 years calls/texts/internets

chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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how do you use the chat facility? do you have to me a present member of t-mobile?

No you just view desire price plans and you will be offered to chat if they're available.
Speaking of chat.. They are very rude. They seem to have no idea if they are in stock. I told them Ill order one right now if they have in stock. and they said they couldnt price check mobilephonesdirect.
I'll post a transcript here if I entered the email correctly..
EDIT: Oh and they cut me off straightaway after I said "I'll order one..". Wierd humans...

Yeah I got through. I said I'd go through them if they price matched mobilephonesdirect, but they could only offer the deals shown on the website. Shame.

It arrived at 8am this morning. WooHoo!

Just checked the T-Mobile website and my upgrade has been processed. Of course delivery is not possible now for the 4 days of Easter, but at least I know it will be on its way.
If it helps, my order was an Upgrade ordered about 8am on the 30th.
ADDENDEM: just got off the phone, was told there was a 40% chance I could get it Saturday (I assume that this is due to limited deliveries on the weekend), but then he checked and confirmed it will be Tuesday.

Sprint Note 4 shipped?

I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.

oldpreowner said:
I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.
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You will not be able to participate int he $200 trade in - unless to shipped to store.

tarpon6 said:
You will not be able to participate int he $200 trade in - unless to shipped to store.
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I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.

oldpreowner said:
I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.
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Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.

tarpon6 said:
Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.
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If you pre-ordered be sure and post when yours ships. Thanks

oldpreowner said:
If you pre-ordered be sure and post when yours ships. Thanks
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I did the pre-order in store, and I'll post when I get the email or call..

Any ideas for a phone to trade in that costs more than 10 dollars?
Sent from my SM-N900P using XDA Free mobile app

I pre-ordered online. I noticed the pre-authorization that Sprint put on my debit card got credited back, so once they put in the actual charge for the device and ship it, I'll make sure to post here.

That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium

I got the real charge too. No pre-authorizations.
Sent from my SM-N900P using XDA Free mobile app

Patch7 said:
That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium
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Interesting. I had to pay a down payment with mine (that's what sucks when you have no credit and pay cash for everything in your life). So I paid $250 + estimated sales tax of $53.38, so a total of $303.38. They pre-authed that amount to my debit card. A day later, Sprint changed the order total, as the system charged me too much sales tax. The actual tax owed is $48.60, so the actual total was $298.60, so they credited me the $303.38 and will instead charge the proper $298.60 once the device ships.

sprint pre-order
I pre-ordeed through Sprint on the telephone on Oct 6........still waiting for tracking #
$320.99 has been charged to my debit card

I as well paid the 299 (349 without the credit coming) plus tax upfront the day I pre ordered it. My order went in 4 minutes after the pre orders started and within about 2 minutes it showed up through my bank and cleared just a day later. I expected sprint to charge me for the upgrade fee but they did not yet. Maybe they are waiting for me to actually do the swap.
The T-mobile thread definitely has me wondering if Sprint is sitting on a bunch of Note 4's and just waiting to get them shipped just in time for the 17th. If Sprint ships UPS it will show up in MyUPS and I will get an email. Hoping to see some activity on Monday.

I pre-ordered through best buy and they charged my card the full amount ($903 which includes expedited shipping) but then it wasn't showing on there a couple of days later. I called to make sure my order wasn't cancelled and the best buy rep told me the card would be charged when the phone ships.
I'm supposed to be getting a price match of $720 then a $200 best buy gift card for trading a working smartphone. I hope this works out like the store manager says.

I was in my local Sprint Store today for repair of my wife's G3 and I mentioned that T-mobile users were already getting their Note 4. The first guy said "Impossible, Samsung will not allow it" but the guy in the back room working on someones phone said "Yeh my brother got his a few hours ago" he continued with the possibility that Sprint will start shipping on Monday or Tue for pre-orders in order to guarantee that it will be delivered by the end of the day on release date. So some may get it as early as Wed or as late as Friday. Nothing is for certain as Sprint may wait till Thursday and ship it next day air saver (assuming they use UPS) in which case it could be as late at 8 P.M Friday.
In my opinion I cant see Sprint waiting to the last second. Yes pre-ordering has its advantage of making sure you get your phone in que but I cant see them making it available in stores on Friday morning while the rest of us who pre ordered are just waiting on delivery. I am willing to bet the Wed or Thur delivery is a bit more reasonable. My neighbor did not pre-order but is planning on just walking into sprint when they open on Friday to buy one. Would be a crappy feeling to see him with his Note 4 before me when I ordered it 3 weeks ago.

dat $200 tradein tho

I pre-ordered through Best Buy and called their "mobile hotline" today to check on arrival date and they said it's currently in transit with delivery on the 16th. I'm hoping Best Buy doesn't hold it for a day to be released, but there's potential for people who purchased through BB that'll their device will be a day early.
The sales rep told me (if he knew what he was talking about) when I pre-ordered on sept 26th, first day of allowed pre-order that I would probably be on the second shipment due to the number of orders already placed that day so possibly there is a Oct 15th arrival for the initial group.

When I spoke to Sprint today I got quite the run around. When I check my order, which was placed on the third, It's still sitting in the same state it was at when I originally received the order number. Called this afternoon to ask and was told that Sprint has yet to receive any phones, which I'm sure isn't true, and that all the blame is on Samsung. I asked how T-Mobile customers received their phones and was pretty much ushered off the phone. I was told that the release date was "around" October 17th and was then hung up on.
I don't even care, I assume they'll do right by us, I just hate receiving the BS canned responses.

There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.

gpvlog said:
There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.
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If that person works for UPS Supply Chain he may be telling the truth. They warehouse and ship for hundreds of companies.

Where is my Gear Fit 2 ? (Preordered through Bell in Canada)

I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
UPDATE: Just got a tracking number. Should be here on the 29th.

It can take up to 6-8 weeks as per the pre-order page, but some people in the Canadian thread have started receiving shipping notices already.
Sent from my SM-N930W8 using Tapatalk

Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th

I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.

nighthawk29 said:
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
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Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay

CerveCesar said:
Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
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I am going to call and if stock is available at the Samsung Store close by then I will go pick that up there, keep the gift and return the shipped phone when it eventually does arrive and expect a full refund. I've already filed a BBB complaint but I have a legitimate pre-order that Samsung has failed to fulfill their end of this agreement on and I'm still buying the phone so I'll be contacting them and making sure they refund the full amount and still allow me to keep the Fit 2. This is just unacceptable how they have handled the online pre-orders.

Yeah but I mean come on... This is Canada what did you expect? They only got like ~4,000 pre-orders online (if I can judge by the invoice no.).
They're not going to hire a bunch of people do to these things. They're just going to keep the staff they have an try to ship them out when they can.
Canada isn't really the place for these bulk rushes.... Watch in a they're just be sitting in store shelves when everyone is more interested in iPhone 7.

CerveCesar said:
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
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Day2: I called Samsung to cancel my order. They said it takes 1-3 business days, and my phone was to be shipped out on the 26th. If I get the phone ahead of time, then no cancellation will take place, lol

Pre-ordered through Rogers, received the phone and claimed a small watch on the 20th, and got a UPS confirmation earlier today that it would arrive tomorrow.

I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.

JustsoIcanpost said:
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
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The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....

I tried calling as well and sat on hold for a very long time. I don't know what's going on I registered mine on a Saturday two days after we got the phones.
Sent from my SM-N930T using Tapatalk

Same boat here, ordered through costco, redeemed on Monday when I got the device. I haven't got any follow-up e-mail since. I think costco's orders might not qualify though as the imei isn't printed on the invoice. I actually asked them same question via their online form, no replies yet.
Sent from my SM-N930W8 using Tapatalk

THS1989 said:
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
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Same here, same day! No email yet.

UPDATE: Just got a tracking number. Should be here on the 29th.

I got mine from Bell too...preordered and picked up in store. Signed up for my free Gear Fit 2 that night. Got email from UPS today saying it was being shipped.

THS1989 said:
The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
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The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?

darthfire said:
The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
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Ah yes it should be .com but they never replied to me and I don't have their number.
Just be patient. I got my UPS tracking number.

Question Have you received your phone yet?

Has anyone received their phone from OP yet? I paid for the 2 day shipping on the 23rd, and I still haven't gotten my phone. I checked the tracking, and it just flew in the opposite direction across the country before it's supposed to come back to me.

From France, I've only reserved the phone by paying a 10% advance payment. The rest will be payable between Monday and Wednesday and then I will know about the delivery date

Made it to my FedEx facilities and was supposed to be delivered Friday yesterday and never did. Now saying pending. I have an bad feeling about this.

Yes, here in the US I pre ordered on launch day, and FedEx surprisingly came thru and delivered Friday as scheduled.
Edit: Any questions feel free to ask or pm!

Not here, so far nobody can tell where it is.

Poloasis said:
Not here, so far nobody can tell where it is.
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Mine shipped from New Jersey, to Tennessee just to have to come back north past New Jersey again to Rhode Island. I'm 3 states north from where it originated

My tracking says:
Estimated delivery date:
Monday, March 29, 2021 by end of day
The delivery date may be updated when FedEx receives the package.

lmao in europe they don't start shipping until march 31

I got mine in Friday. I'm pretty sure all of the phones in the us are going to originate in linden NJ and head to Memphis TN. Memphis is a major fedex hub so they all get sorted there first and then go back out.

Mine should be here Monday. Currently in Memphis, TN (shipped from New Jersey).

Mine is due to arrive on Tuesday, FedEx picked up today.

zoman7663 said:
Mine is due to arrive on Tuesday, FedEx picked up today.
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on Saturday?

Phone never made it to out for delivery and sat at the FedEx hub. I literally place a hold at facility and picked it up from there.

vibrantliker said:
on Saturday?
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Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.

zoman7663 said:
Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.
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Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.

vibrantliker said:
Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.
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Strange...

When I preorder mine, the website said it would be sent out on the 25th. I paid the two day shipping, but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTION​Deliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck, weekdays only. I received my wireless charger on Friday, along with my case from Amazon though. I am excited to get it, but I'll wait until Monday.

My order just says "Order Outbound"
Guess paying the 10 extra bucks for shipping did absolutely nothing...
Not in a hurry anyway but not impressed with the customer experience. Same story with the 5 other phone I ordered from OnePlus over the years...

I have my stellar black since yesterday. So far it's nice. There is still a problem when scrolling through the Google feed and some social media apps.

RumRunner19 said:
but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTION​Deliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck
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same game with Deutsche Telekom. They advertised black color, announced one green, sent it out Friday plus shipping costs for the only option with cash on delivery , it 'arrived' Saturday but DHL put a notification in the mailbox as they are not allowed to accept cash these days....
gladly I live in an area with friendly delivery guys and girls, so after some successful searching for the one transporter containing my package.
So, after a day with it I'll decide to keep it. Next de google, de bloat and finally routing it. To open the bootloader incl. fastboot was the first thing I did, as this steps wipe tge device as we know well.