Related
I got my hermes from my friend, (HTC X01HT), she didnt want it because she dropped it and the ringer didnt work. it had only gotten unplugged, so i opened it, plugged it in, and had an awesome phone.
I dont think this is normal, but from the time she gave it to me, the screen made an awful highpitched ringing noise, (very uni-directional, it was weird).
Anyways...
now, the screen is just white. for a little while i could get the screen back, just by opening and closing the slider and hitting the power button a couple times.
Sometimes the today would display, then it would jarble up a little bit then fade to white, but i cant even get it to do that anymore.
Anyone else seen this issue? i'd hate to get rid of a perfectly awesome phone.
Thanks!
(also, if someone could post a picture of the device locked screen, where you have to enter a PIN to use the phone, that would be great, im trying to get into the phone with activesync, but its locked, and i dont know where to push the buttons.)
thanks!
~Mix3d
Looks like the screen is unplugged, really. Maybe you need to disassemble further, like http://www.pdacenter.ru/razborka/razbor_hermes/ shows?
keep in mind, it worked fine for almost three weeks before the screen issue started... but i will try that when i get my hands on a small flathead again.
There's a whitescreen & D-Pad failure issue that can be caused by many things, including DROPPING the phone.
I wrote a guide about it which seems to be quite successful for many people.
http://forum.xda-developers.com/showthread.php?t=321163
so after trying a hard-reset, (which somehow displayed on teh screen), and clicking no, i was able to get the screen back... only this time with the moved screen problem, wrapping around at the top about 1mm.... and the buttons didnt work.
i tried your guide, but now im stuck at the white screen again... :/
Tyman07 said:
**** You Dude!
Click to expand...
Click to collapse
i make hard reset to my fhone,then i can't align my screen,i align my screen many times.nothing happen.
i have the same problem
so,what hapen to you fhone now? my fhone still under waranty,and i send to fmg service centre and they said maybe touch panel problem,did you fix you fhone ready?
Screen Align problem
Me too having the same problem after hard reset
I think its a problem with the latest wm6.1 roms.
Align must be a bit "off" to work...although I havent found a pattern yet...
Download PHM RegEdit, install and create/modify this registry key:
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"CalibrationData"="501,489 781,231 778,770 232,759 232,225"
These should work quite OK
sent back samsung is touch panel hardware problem so change a new touch panel... Thanks, it can not go in to windows at all so cant edit registry
garytanyh said:
sent back samsung is touch panel hardware problem so change a new touch panel... Thanks, it can not go in to windows at all so cant edit registry
Click to expand...
Click to collapse
I could have cooked a version that applies the necessary calibration data via provxml.. but alas it's too late now
FAIROS_IPS said:
i make hard reset to my fhone,then i can't align my screen,i align my screen many times.nothing happen.
Click to expand...
Click to collapse
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
its nothing happend to me au22ru.. anyone can help plz....
Thousand Thanks, I can skip this part and back to normal.
au22ru said:
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
Click to expand...
Click to collapse
Thousand Thanks, I can skip this part and back to normal.
keep stic on points shown like addsign. not by hands
You guys walking around one main problem.
Touchsreen of your phone appears to be broken, when allign test is not passed its becames by fault of touchscreen. Doesnt matter what firmware do you use. Its just warrancy repair, if you have it. Mostly is replacing of touchscreen.
Donst listen to advises to pass this test is hardware fault.
Cheerz
hi, "welcome.not" worked for my samsung sgh-i780 very good.
I could start my phone without any alignment, but i'm sure, that in near future i will need to change touch screen.
BR
szysiek83
au22ru said:
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
Click to expand...
Click to collapse
Thanks for this tip. Now I can use my phone till the touchscreen is replaced/repaired.
Yeap "welcome.not" worked for me. i connect the device with windows device center since i am using windows 7 . then i naviagte to the root folder of the phone and put a blank welcome.not file and reboot it starts with out asking the align screen and now my phone is working fine. no need of the touch since i have a full qwerty key and a senser mouse. thank you so much.
No way, it must work. It shouln't have 2 extensions 4 example : welcome.not.txt or similar. It should be just WELCOME.NOT.
@au22ru
It's not necessary to copying to root AND root of sd, it could be one root, but i preffer to have this file on sd, because after flash root of internal memory is deleted.
@yonylove
check the attachment. Unzip and copy to your sd.
heineken78 said:
You guys walking around one main problem.
Touchsreen of your phone appears to be broken, when allign test is not passed its becames by fault of touchscreen. Doesnt matter what firmware do you use. Its just warrancy repair, if you have it. Mostly is replacing of touchscreen.
Donst listen to advises to pass this test is hardware fault.
Cheerz
Click to expand...
Click to collapse
hi heineken,
This thread started 2 years ago, but is still relevant for people like me..
My i780 also have TS problem.. at first, it started small only. Align Screen takes about 5x before it aligns, works for awhile, then misalign again. Then I Align again, maybe takes 10x now, work for a while, then not work again. I even re-Flashed ROM.
Now, I try to align it I must have tried tapping crosshairs 100x already, wont get aligned. And I cant quit the Alignment screen so I take out the battery to power off then on again.
From what I understand,
#1.. TS is now broken, Hardware (Screen) problem? no other fix, as you say above?
#2.. This "Welcome.not" solution at first gave me hope.. I thought there is simple fix, until I understand it now.. I think now if I REFLASH Rom, the phone will first ask you to Align Screen and since i cant, Ill be stuck there forever, right? Even if I take out the battery?
Therefore as long as my TS is broken, I SHOULD NOT REFLASH or I will be stuck? Am I right? And if I do get stuck then the solution is "Welcome.Not". (At least there's a way out) Did I get it?
I can still use mouse and keyboard, but Im not happy because I have lots of apps that use TS. Like GPS software when Im driving, as well as many games. It even makes swiping or reading sms hard with defective TS.
Fortinately, I think I may have a solution for me.
I still have that old bricked i780 (dead) somewhere. I bought a replacement and this one Im using now has the defective TS. (Maybe because I buy it 2nd hand.. although it was working fine the first few months)
QUESTION: Can I take the dead i780 to a celphone technician and ask him to replace the TS panel on my current one? That should work, yes? Problem is many celphone technicians are not familiar with the i780 model, but they work with a lot of Touchscreen phones. This should be easy for them to do and it should work, yes? (unless it is a chip issue or something more technical)
The reason Im asking for advice is I want to be careful now who I allow to open up my phone and mess with it. I suspect the last time maybe my 1st phone could still be revived properly but I showed it to many technicians maybe along the way someone permanently killed it.
Thanks for any advice!
Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running
my tp2 touch screen is not responding suddenly!!! the problem started only after i answered some call through the screen slider, however, the touch screen is not responding to my fingers ever since !!!!
now i'm operating the phone only through the buttons !! but as if it is not touch screen!!
anyone have a clue about what the problem can be?? please help me. my device runs wm 6.5 and this is the first time to have this problem, i did soft reset many times but no imrovment!!
I had SOD this early morning and it was my first, do you guys think there is a relation between these events???
I have the same problem.
Just happened this morning.
I was able to use my mobiler to access the screen.
Tried several hard resets. No luck.
Tried re-installing energy Rom (4.1)
Then tried the new Energy Rom (4.11) still no luck.
But then I got the big idea to go back to the stock ROM. Now I cannot use the on screen prompts to access "my mobiler"
Anybody have any suggestions or is it back to AT&T for a new phone?
so whe you back to the stock rom, did u get ur screen working again??
No. no workey
Now that stock rom is on. I keep going back to the "Sim Card Changed" screen. I can not tap "cancel" or "Next". I can use the hard buttons so I am able to get to the phone and then use keyboard to dial.
Still no touch screen. And no work around with keyboard to get to screen. need a "Tab" button. then might be okay.
this sucks.
Just a quick bump before I go to AT&t in the morning.
Try running task 29 and then flash back to a stock.
And have you tried taking your sim card out of you're phone? Maybe that will avoid the message.
i'm buying a black berry
Does your screen look as if an oily residue is under the touch screen part?
My screen stopped responding a few weeks after the appearance of the 'oil' and Vodafone swapped it with no problems. It seems like a fairly common problem
yes, I've got that oily spot and somehow i managed to relief the problem only for minutes when i raised the digitizer carefuly which got me the screen working for few minutes untill it went unresponsive again after while. I'm looking forward to do alcohol swab to this oily spot and will see weather this will solve the problem..
Hi,
Right in the middle of use, my ATT Tilt 2 went to a basic, dead screen with red, green, blue, and white bars that says Rhod300 32m SS-BC, etc.
The operating system seems have gone down--it won't respond to anything. Hard reset produces the same results.
Can I flash a cooked or official Rom back onto this? I think activesynch is needed for a normal flash and of course I can't use active synch with the phone in this condition.
I think probably what I need is an original ROM install. Is this possible with a normal Windows 7 PC and a dead phone?
I have so many Windows Mobile programs and peripherals that I am trying to avoid going to Windows Phone at all costs--at least until they have basic stuff like file systems, a way to port over notes, etc. Also need a hard keyboard.
Right now using an older Fuze, which works, but is slower, worse screen, smaller, and lacks some of the features I like.
Thanks for your help.
You sound like you're in the bootloader mode. Tri-color screen.
You can flash from USB or from SD at that screen. I'd recommend trying to flash a stock ROM - as it flashes everything. Assuming that works, hopefully you can flash back whatever ROM you were on.
The phone isn't dead if you're at the tri-color screen. It should say 'serial' at the bottom - when you plug in your USB cable, it should say 'USB' and install some drivers. Then with the RUU software that comes with every ROM, you should be able to flash it.
Phone won't reboot--stuck on tricolored boot screen
Hi,
Thanks so much for replying. I appreciate you pros helping us novices.
Just after I posted the first note, I pulled the battery and hit the power button, it rebooted, and everything was still there in the OS--working fine. But whenever the device had to be rebooted, I would have the same problem of it getting stuck in the boot screen. After that, for the last several days once in awhile, randomly, it would finally reboot from the boot screen after I pulled the battery and hit the power button. The rest of the time (about 5/1) it would just sit there in the boot screen no matter what I did. The "Serial"/"USB" thing would change when I plugged it in, but that's all.
Thought it was the OS, so at a lucky moment where the "pull battery, hit power button" strategy actually worked, I installed the latest official HTC/ATT Rom--it's the next to last one issued that ends in .4.
It was gorgeous and I got all excited--started installing stuff thinking my problem was solved.
Had to reboot to install some programs--now it is stuck again on the boot screen. Tried 30x again--no luck with the "pull battery/hit power button"
strategy. Sometime it would flash a white screen really quickly saying something like "Can't read image!" before going into permanent boot screen. The boot screen will switch from "Serial" to "USB" if you connect it to the computer. So, the problem doesn't seem to be in the OS--rather, in the ability of the device to "read" the OS from the boot screen.
I would be grateful if you or anyone else may know what's going on here, and any ideas on how to fix it. Is there any manual way to get it to read the OS from the boot screen when that's not happening?
I have two guesses (both of which may be wrong):
1. It may be something in the hardware is just worn out and is less and less able to read the Rom--any ROM. I got the phone new off Amazon for a profit of $50 ($.01 cost plus a refund for an older phone) in the summer of 2010 when it was already outdated. and WP was replacing WM. I've certainly gotten my money's worth after 18 months!
Of course we now know that a brand new ROM has the same problem as the older one--which suggests to me it's in the hardware. I'm sure the new OS and the stuff I installed is still there on the phone, but something it appears is not reading something in order to allow the boot up.
2. I have a squirrely free program called Rax Reset (from Windows Mobile Marketplace) that does a software-based hard or soft reboot from inside the OS. The very last time the device went down and didn't come back up, I had used that program to soft reset it. Might have been a big mistake. Could this program be causing the problem? If so, just one reboot would allow me to get rid of it or even hard reset to remove everything but the new OS--but can't get it to boot.
If it turns out the phone is just worn out, I've certainly gotten my money's worth.
I still love WM even with all its problems--and especially the newer Sense version. If this one is shot, I'm thinking about just buying a new Touch Pro2 on Ebay to avoid all of the sacrifices and backwards steps involved with Windows Phone.
Thanks for any help anyone can provide.
Phil Butin
Why are you crossposting? I read this EXACT same post in a thread just below this, in the same section. That's pretty low.. Crossposting across forums isn't welcome, crossposting within forums IN THE SAME SECTION is definitely not welcome.
Don't do it again.
Sorry, just trying to get help
Sorry, just trying to get help, not that familiar with the rules.
I searched on "bootloader" and found a thread (wrote a comment there too), but it's old....
Here is the thread. It doesn't really provide any solution.
HomeArrow
Legacy & Low Activity DevicesArrow
HTC Rhodium: Touch Pro2, Tilt 2Arrow
Touch Pro2, Tilt 2 GeneralArrow
issues with bootloader.
Either way, whether you know the rules or not - why would you think copying and pasting the exact same words in the exact same forum help you any more...
Anyhoo, have you tried the usual? Flash stock? Sometimes I've heard you have to flash several times, I never really understood that logic tho.
I'll try to reinstall the HTC/ATT Sense OS again. I guess you're saying active synch doesn't need to be working in order to do that. I'm at work now--have to wait until i get home. Nothing to lose at this point.
But I'm seriously wondering whether the problem is the OS install or whether there is something in the device that is supposed to read the ROM and start the bootup that is just wearing out.
Thanks.
"No Image File"
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
[email protected] said:
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
Click to expand...
Click to collapse
That error message is 'normal'. Basically the phone checks the SD card for a file labeled "RHODIMG.nbh". If said file exists, it will flash from it. If no file exists, or no SD present - it continues loading bootloader and should say "Serial" at the bottom. This indicates that it's ready to be flashed. If you plug in your USB cable, it will install some drivers and then it should change to "USB" at the bottom instead of "Serial".
Now you should be ready to flash from a normal RUU. I would recommend flashing STOCK, because this flashes everything.
It might also be good to note a lot of people have experienced something similar - the phone getting "stuck" in bootloader mode, and only occasionally making it to WinMo. I'd guess it's failing hardware in some way shape or form, as none of my RHOD's or RAPH's have ever done this.
Good News--at least for now
Good news--I hooked it up to the computer with the USB cable for awhile and the Windows 7 computer did set up some drivers. For some reason after I disconnected it I reset it, and the reboot worked. Then I immediately uninstalled the squirrely reset program and removed it.
Everything I installed yesterday is working fine--I have soft reset it about 5 times now and each time it has rebooted. So I think maybe I'm back in business. Too soon to tell--but we will pray and keep our fingers crossed.
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
[email protected] said:
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
Click to expand...
Click to collapse
You're welcome. Basically if I or someone else posts something helpful, click the "Thanks" button under that post.
15 hours later, Tilt 2 is still working fine on the newly installed Sense OS. I have rebooted freely (using the stylus button on the side) since removing the program "Rax Reset," and everything seems to be going well. I'm keeping my fingers crossed, and will end my contributions to this thread with a warning about using "Rax Reset."
Thanks to all.