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The Start menu pops up as and when it feels like it. It normally happens when writing sms. While writing, the start menu just pops up and it's bloody irritating.
I've tried hard reseting without any additional softwares on at least 4 different ROMs from here & the problem still persists. I'm convinced that it's not a hardware problem cos Karmba 7.2 Non-Touch ROM does not have this problem but the ROM is way to heavy which causes the PDA to slow down.
Is anybodyelse facing this problem? Is there a fix or something to this? Appreciate any help & advice i can get. Thank you.
P/s: I don't get this problem on my TyTN II, Dopod 838 Pro & Touch on custom ROMs
not really ment for the trinity forum is it ?
Rudegar said:
not really ment for the trinity forum is it ?
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Click to collapse
Oh sorry....forgot to mention. I'm using the Dopod810.
popup
Well, there has been a number of posts on this known Trinity weakness.
I also experienced quite an irritating behavior as well some time ago.
Look through the threads, you should find them. Personally, I do have the impression that since I use FTouchFlo, it is far better. However, this only is an impression ... not sure it helps,, but at least you should not feel like "I am the only one with this damned f..... thing" !
same problem
I have the same problem on my phone! specially when writing sms with phonepad and no stylus. You are right. It`s unbelivable annoying. the problem seems to dissapear when you are using the stylus and not flabby fingers..
Me 2 :'(
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
WangChung said:
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
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Click to collapse
this problem have been there since i bought the phone a year ago. Htc replaced my mainboard around 5 months ago because of some cameraproblems. I think Beebo has a good point about the digitizer. that would surtenly explain why it dont happen to me when i use the stylus. the problem mostly occur when i use my fingers on phonepad while writing sms..
i also got this problem...quite frequent
first, the changed motherboard, nothing solve and still happen quite frequent
second, changed lcd screen, happen less around once a day or 2 days once
i found this problem quite easily by using finger but now even using stylus it also appear....
how u guys solve this problem? got send to service center or just leave it?
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
BeeBo said:
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Click to expand...
Click to collapse
but this not the way to solve it. this is the trinity's hardware problem. why need us to bear this problem.
what the technician do is change lcd touch screen. it will not solve becoz after a while it will come back. i go to service center until i tired
after monitoring, it still popup at least once a day....
i really don't know how they solve the problem....damn frustrating....
i have this problem too, but only recently.
who gonna be help?
first prob is the start button popping up, next step is that it continually does this and infact will not allow any screen inputs....as in total piece of #$%(ing crap. I have a dopoid d810 in canada , started 2 months into owning the phone , htc will not service it, and pretend like they dont know why this is happening ( there is info all over the net about it, many people think it is the chip that is improperly mounted to the mouther board that controls screen input). AS Dopod has the service contract on this phone htc will not service it for me and of course dopod does not have international warranty. HTC screwed me hard and long.....I have never been so disappointed with a product in my whole life ( even cereal box xray glasses were better than this)
i had this too on my m700, i think it is an issue with the screen mounting, certainly heat and things may well affect it. Possible the casing pushing the top corner of the screen or something.
I had mine replaced by orange.
rjefferis,
what did orange replace for you? touch screen or whole unit pda?
chunga168 said:
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
Click to expand...
Click to collapse
Yes, all you said are right.
the trinity, there are two problem:
one is the LCD mounting, if you touch the LCD slightly, it will push the screen to the corner as click start menu. for the people who met the problem once in few days, it is all right.
the second problem is serious, as you said "worse when heated", that is because a resistant near CPU is designed in wrong place. the problem will happen freqently everyday and worse when phone is hot (cuz the NTR resistant). once it happens, it will get worse and worse till the motherboard breakdown.
i know some people they replace the resistant to fix the motherboard by them self, and they write down all the progress. if some one really handy and insist to fix the problem, i am happy to translate the progress in to WWE
that day i asked staff at service center, they said never occur this problem so far
i asked htc staff(my friend), he said don't know got this problem. seem like htc don't know this problem....
Hi,
For two days I have had a serious problem with my HTC P3300 Artemis:
There are actually 3 different things that happen:
1. The phone freezes while working. No idea what causes it. Happened at different occasions.
2. The phone doesn't wake up when I hit the wake-up-button.
3. Often while rebooting the screens whites out or whites out and gets green or purple vertical lines.
In each case only removing the battery helps.
I use Mossisrom as my OS.
Can anybody tell me how to fix the problem? Is it a hardware or software problem? Please help me!!!
mfg
Ilu
iluvatar1 said:
Hi,
For two days I have had a serious problem with my HTC P3300 Artemis:
There are actually 3 different things that happen:
1. The phone freezes while working. No idea what causes it. Happened at different occasions.
2. The phone doesn't wake up when I hit the wake-up-button.
3. Often while rebooting the screens whites out or whites out and gets green or purple vertical lines.
Click to expand...
Click to collapse
I get the problem about waking up too. Sometimes it won't for a while. I leave it a couple of seconds and then try again which usually works.
Have you checked how much free internal memory you have. WM seems to still be very sensitive to low memory.
Hi,
I am rather sure that it's not a memory issue. The system freezes completely, not just for some seconds. I can't call the phone either. I think its either a SW or a HW problem and hoped, someone could tell me what to do.
mfg
Ilu
I can only suggest resetting the ROM back to a standard one and seeing if you still get the problems. If you do, it is probably a hardware problem and you should get the phone replaced.
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Wow, you had a great experience from HTC . I didn't. I had the exact same problem as posted. HTC claimed I broke the phone myself and wanted to charge me. They claimed something broke behind the screen and that I must've pressed it too hard, despite the screen still being intact. After three months of phone calls to the UK and a lot of empty promises (promised to get a manager to call me back, never got them. promised to discuss with repair dept and call me back, never got them) I finally got my phone back , fixed. No explanation as to why they changed their mind. I had asked them to take a picture for me of what was broken and to how they came to the conclusion that I was the one who broke it. Maybe they were too lazy to do it.
Hello.
I have some issues with my three day old mobile which I already changed, because my previews Desire which I bought two weeks ago had dead pixel (and this 2nd one has also a green bright pixel... but I don't bother to change it one more time because of this small error - I have to live with it - and it is a little frustrating having brand new but broken hardware).
Now my real issue... from time to time the screens are moving itself and I haven't control anymore. I don't know how to explain it.. but imagine you are dragging your home-screens continuous and in small distances really fast... it flickers... mmmh.
Is my touch screen broken or is it a software problem or.. or.. I really don't know.
I turned the device several times off but it does not really help, when I reboot the problem occurs sometimes again. And if so, I can hardly unlock the screen, because the response is so bad. Then I send it to sleep... try again, sleep, try again... sleep.. forget about it and later it is working again.
It is happening quite often.. 3-4 times this morning and in the afternoon I turned the device off completely. Now I turned it on again, and the problem occured two more times but now it's back to normal again. So ... haha... this is weird, probably I'm not using my HTC Desire right?
Since the problem comes sporadic I don't know how I should reproduce it and present a probably working device as broken to the customer service.
Any ideas? What could be a problem?
And do you have pixel errors on your Desire? I had several devices in the past (mobiles, laptop display, desktop display and so on) but never ever any pixel errors. I didn't even saw any on other devices as well. Now I had them on two HTC's in a row ...
Well,it had happened to my device two times when,after training,I tried to use it with sweaty hands.Probably sweat stayed on the screen causing false touches because the screen is so responsive.Try to reproduce it that way.If it's not that,then most probably you'll have to change to a new one again.And as for the screen problem,however small it may be you are entitled to ask for a new one as it is a factory problem and is inexcusable for a high-end 500 euro phone.
hello again..
I have still my "broken" Desire. Probably I will change it in the next days.
I made a short (****ty) video of frustration today, because it ended up not being able to response a call... (turn off the sound of the youtube-clips )
Then I shortly decided to buy a cheap ZTE Blade, but it turned out, that this device will be even more broken than my HTC Desire, which you see here:
this can't be random... three devices, and all were broken.
simply impressive.
all htc devices I've ever had have been perfect including a desire imo you should return it.
I've had bad luck with other tech before sure its annoying but all companies have dodgy units that make it through qc because they don't test every one just a random sample from each batch
What desire is it a world wide model or is it a branded one with telco software? Imo get the ruu and re flash it could be software rule that out first
Sent from my Desire HD using XDA App
Wow, you have some bad luck! Broken any mirrors recently?
Definitely looks like a hardware fault, but the Desire in your second video looks fine. Is that the broken unit?
Sent from my HTC Desire using Tapatalk
Ok, so I returned my phone still in DOA period.
My problems were the glitching all over the place, and not just once a day, but it kept on getting worse, youtube, camera, browser, status bar, apps, multitasking, scrolling, keyboard, jumping white line in messages,etc...
Mine also was creaking arround the front camera and part of the corner of the screen there too.
My battery was displayed wrong all the time, so I couldn't see the right %.
Yellow bottom of on the screen.
Games were lagy, Tegra 3 and normal like teeter.
1 dead pixel.
Probably forgetting some problems now.
Somethings will be software, but because I(and most of us) don't know what is software I preffered to send it back before the doa period was over. Also some posters stated htv told them to send it back, witch problems same as mine.
Also if this is software for most of the part, than why isn't everybody getting the problems.
So I made this topic so you can tell what the problem was with your first device, and if you allready had your second (or third, etc) and what improved and what stayed the same... So you can we get a better vision on that.
My first phone arrived yesterday and is getting swapped out by a currier tomorrow for what will then be my second device.
The problems I am having is the jumping/bumping at the bottom of the screen; this is very inconsistant but does happen more often than it doesn't. For instance I was using the phone for 40 mins earlier it was happening, then for 10 mins it wasn't, again it happened for 5/6 mins and then didn't happen for around an hour but again its happening as we speak.
I've also had the problem whereby you can't unlock the device by pulling up the ring, and I have to shut down and startup the phone for this to be fixed. This has only happened twice so far; but again should not happen at all.
Lastly I have had the problem that when you lock the device the screen turns back on, even when you only pressed the lock button once.
I think thats everything... I do believe its software problems more than hardware, however as you have said why isn't this happening to everyone if that's the case. I guess you could look at it that maybe it is but they are either living with it or reporting it direct to where they purchased it from; either way they are not posting it on here. Who knows?
Now I do understand bugs are there in just about every phone and to be honest they are normally bugs you can live with until an update; the problem here is that the bugs are completely preventing the use of the device and/or making the use of the device very difficult. No phone should be released with this being the case.
One thing I do know for sure is that its happening to those who got the phone from a network (mines from Vodafone) and those who got it SIM free; in all areas or the world. This means they (Vodafone, Orange, O2 etc...) have not caused these problems so it eliminates any tweaks/software they may have placed onto the device meaning the problems do entirely lie with HTC to resolve. Lets just hope they do; or more importantly lets just hope its a small number of phones that are affected and that our replacements are okay.
I will let you know tomorrow what the second one is like... (sorry for the long post),
How did u notice a dead pixel
Sent From My HTC sensation (desire with rcmix s )
Phone turning back on after i pressed power button to lock the screen, got that too. But happens at random, so not always.
I saw a very tiny shiny spot when in a complete dark room, on a black background. Dead pixel i suppose.
Im considering getting it online but not sure what to do if i get a dead pixel
Sent From My HTC sensation (desire with rcmix s )
Send mine back because one of the 2 yellow spots didn't go away after 10hrs screen on (5 days) and I had some random restarts.
I don't want a faulty device, some devices will keep giving problems while others have no issues from the start.
Nitin985 said:
Im considering getting it online but not sure what to do if i get a dead pixel
Sent From My HTC sensation (desire with rcmix s )
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Click to collapse
You would be able to send it back if you bought it online, just like buying it from a shop. They have to give you the same period of support...
Born Twitchy said:
Send mine back because one of the 2 yellow spots didn't go away after 10hrs screen on (5 days) and I had some random restarts.
I don't want a faulty device, some devices will keep giving problems while others have no issues from the start.
Click to expand...
Click to collapse
Have you had the replacement device; how is that getting on?
Hey all, I've had my G2 for over a year now and I love it. A few days ago, the phone started going haywire. The screen has become unresponsive in some cases, while in other cases, it seems to have a mind of its own. It literally starts typing and keeps typing by itself (it seems to like typing the number 4 a lot). I tried installing another rom (CM7), but to no avail. Sometimes if I have the keyboard open, it helps a bit, but it doesn't totally stop the phone from doing things on its own.
If anyone know why this is happening and especially how to fix it, please give me a heads up.
Thx
Techngro said:
Hey all, I've had my G2 for over a year now and I love it. A few days ago, the phone started going haywire. The screen has become unresponsive in some cases, while in other cases, it seems to have a mind of its own. It literally starts typing and keeps typing by itself (it seems to like typing the number 4 a lot). I tried installing another rom (CM7), but to no avail. Sometimes if I have the keyboard open, it helps a bit, but it doesn't totally stop the phone from doing things on its own.
If anyone know why this is happening and especially how to fix it, please give me a heads up.
Thx
Click to expand...
Click to collapse
Lets just say your device has come to an end or you probably overworked it during its "youthful" days is quite common but for the time you have used it, it should still have alot of life in it i've had mine for over a year and its still cool. For the solution i think you should send it to the technical guys maybe an HTC service center or any good mobile service center cos i totally think this has nothing to do with software its hardware.
HIT THANKS IF I HELPED
Techngro said:
Hey all, I've had my G2 for over a year now and I love it. A few days ago, the phone started going haywire. The screen has become unresponsive in some cases, while in other cases, it seems to have a mind of its own. It literally starts typing and keeps typing by itself (it seems to like typing the number 4 a lot). I tried installing another rom (CM7), but to no avail. Sometimes if I have the keyboard open, it helps a bit, but it doesn't totally stop the phone from doing things on its own.
If anyone know why this is happening and especially how to fix it, please give me a heads up.
Thx
Click to expand...
Click to collapse
It's very likely that the screen digitizer has been damaged somehow, as this random touch signal behavior is a typical telltale. As you have verified that it's not a software issue by testing it in another ROM, a screen replacement would be likely needed. Send it back to HTC for a repair/replacement if yours is still under warranty, otherwise there will be third-party repair shops that you can consider.
Thanks for the responses guys. Sounds like dtt hit the nail on the head. I'm gonna look into replacing the digitizer myself. I think I can do it without a problem, and I don't have much to lose anyway if it goes wrong since the phone is unusable right now.