ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
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Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
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Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
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Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
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Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
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Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
Hiya guys, 1st time poster so please treat me gently!!!
The crux of the matter is my younger sister returned from her holiday in spain to her dad's with a mobile she'd found near his house, a HTC Touch.
The phone itself had no SIM card in when found, and appears to be on the Orange network, with French language.
The phone itself, when you turn on, asks for (I think - its in French!!) a password or pin number. Apart from that its in full working order.
My question is, is there anything I can do with it? I looked on the HTC website and at the online manual. It mentioned "Hard Reset" which I did and assumed would restore the phone to factory default settings (the manual also said all data and passwords would be lost), but still, on reboot there is the prompt for the password. Unfortunately my GCSE french is all i can remember so looking in the French language manual probs isnt a good idea!
I know that IMEI numbers sometimes get blocked etc after loss. But is there a way round this??
I thought I'd defer to you guys superior knowledge as I say. Apologies if any of these questions break forum rules etc, as I said, this is all new to me and im not sure of the legality of using the phone now either, but otherwise its going to waste and never even had a SIM in when found. Is the phone now only worth scrap?? It would seem a massive shame if so.
Thanks for your time, and if you have any advice, id appreciate it lots
Well, I said I was a noob with all this stuff!!! Erm, I managed to hard reset the phone....my French wasnt up to scratch and guess what.......id pressed the wrong button for the master reset
****Very embarrassed smiley!!!!!!!****
anyway, this forum has taught me a few things already, so thanks.
Now, where to get a link for an English Rom to reinstall WM6 in Eng Lang (its still in french!! )
I can't beleive someone took his/hers SIM card out and threw away his/hers Touch. Everyone loves that device!
G.
http://forum.xda-developers.com/forumdisplay.php?f=359
wwe ==world wide english
but best practice when finding something like that is to return it
as it could be a stolen and imei blocked device
there might be a reward
Rudegar said:
http://forum.xda-developers.com/forumdisplay.php?f=359
wwe ==world wide english
but best practice when finding something like that is to return it
as it could be a stolen and imei blocked device
there might be a reward
Click to expand...
Click to collapse
Oh, I wholeheartedly agree. But it was my little sister who found it near her fathers house in Benidorm, and its in French. I can only assume it was a tourists, however the fact there was no sim in is weird.
But she brought it back to the UK now, and Im just wodering how to get it to work. Seems a great shame, especially when I did a bit research and saw what kind of cool phone it was.
I cant stress enough how much Im being genuine about this too, the phones not stolen etc.....i just dont think there'd be any way to find the owner, if there ever was one!!!
I'd almost bet the phone was stolen in the first place and the theif pulled the sim so that if the phone accidentally got turned on it wouldn't leave a trace on the network and then when things got a little to hot for them to handle they ditched the phone where your sister found it.
xeno1 said:
I'd almost bet the phone was stolen in the first place and the theif pulled the sim so that if the phone accidentally got turned on it wouldn't leave a trace on the network and then when things got a little to hot for them to handle they ditched the phone where your sister found it.
Click to expand...
Click to collapse
Quite possibly.
Well, at least the theif never prospered if that was the case.
I typed in my SN on HTC.COM and it's kicks back... And I searched here on XDA and google. I have a DIAM 110 U.S. 3G version.
I hard SPL'd, upgraded to SwiftBlade 7.5 and it was working good for a day or two. Then all of a sudden in the middle of last night while I had it charging it must have done something because in the morning it was locked up and HARD RESET itself! It also mentioned something about having an unsecure program or application or something like that... The screen was all fuzzy and shaking as well... I definitely don't want to risk it hard resetting itself anymore...
I want to go back to the original shipped. Just wondering thanks.
juiceppc said:
I typed in my SN on HTC.COM and it's kicks back... And I searched here on XDA and google. I have a DIAM 110 U.S. 3G version.
I hard SPL'd, upgraded to SwiftBlade 7.5 and it was working good for a day or two. Then all of a sudden in the middle of last night while I had it charging it must have done something because in the morning it was locked up and HARD RESET itself! It also mentioned something about having an unsecure program or application or something like that... The screen was all fuzzy and shaking as well... I definitely don't want to risk it hard resetting itself anymore...
I want to go back to the original shipped. Just wondering thanks.
Click to expand...
Click to collapse
we need to know what rom was fitted first and what carrier????
liamhere said:
we need to know what rom was fitted first and what carrier????
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Click to collapse
HTC branded unlocked I guess...? I don't know I ordered it from EBay unlocked NAM version... I appreciate any help you can give. It's pretty much the one they sell at Best Buy.
I do not know why it is not anywhere as I looked for it also, Every other Diamond ROM that has came out from HTC always gets posted but for some reason, the only way to get it is dump the ROM and radio. Here is the closest you can get, ROM only,
http://forum.xda-developers.com/showthread.php?t=432496
yes thats the one
i was going to point you at that one too
Thanks guys will try that... I hope this will help stop my screen from bouncing and flickering after soft reset... Any ideas?
Did you try hard spl 193?
Pumpiron579 said:
Did you try hard spl 193?
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Click to collapse
I haven't. It's not in the HARDSPL rollup thread. Got a link?
I'm also currently in emails with HTC regarding which shipped ROM came with my device. They don't know as of yet...
I have a chance to buy a dinc for a really cheap price, the problem is, it is stuck on the white HTC screen. Story is they flashed it to use on a different carrier, and apparently it didn't work.
Is this phone worth getting? To fix will it be a simple reflash back to verizon, or is there the possibility of not getting it back to working?
Thanks for any help, advise.
If they are telling the truth about what they did to it, then it should be an easy fix. But the phone could also have a hardware problem.
If you can't get it to come up in bootloader, it's a brick. I wouldn't bother with it. There's no way to tell what actually went wrong with it, but something clearly did.
OK, got an s3 i747 and the previous owner flashed it with the wrong rom, namely Liquid-JB-v2.9-OFFICIAL-i9305 wich is for the i9305. After this massive screw up after rebooting from clockwork recovery his screen went black. and nothing else. Dosent power up, cant get into download or recovery mode. After connecting it to the pc though i noticed that it tries to install a driver QHSUSB_DLOAD. after some searching around i read that nobody has been able to recover a phone after getting this far without replacing it if under warranty or using a riff box to re flash. those threads i found where a bit old, so I'm wondering if anything changed, or if anybody is willing to give some advice aside from using it as a door stop or parts to try and resurrect this phone. THANKS IN ADVANCE.
You can send the phone in for JTAG, mobiletechvideo has a great reputation I believe its $50 but that's about your only option to get it working.
Making the iPhone jealous one user at a time.
no other option than that huh Guess its going in for repair lol thanks.