Develop Bugs

Stucked to "Serial" bootloader mode

Hi all,
I was trying to upgrade my Qtek9000 with an official ROM Updater, but my device went immediately into the Serial bootloader mode and I've not been able to do nothing to run out from this mode...
I've tryied the solutions suggested in http://forum.xda-developers.com/showthread.php?t=290234 without any luck...
The problem is that neither Mtty nor the UNI_exitbootloader tool are able to connect to USB.
I'm using no usb hub, I'm running on a Dell Precision M90 notebook, I've disabled USB connection in Activesync (4.2.0) and also tryied with a pc without activesync installed.
Any idea?
Thanks
Paolo

Are you on XP or Vista, and what version of AS/WMDC do you have?

Hi,
I'm running Xp, ActveSync is 4.2.0, don't know what WMDC is sorry, can you please explain?

Don't worry about WMDC - it's only relevant if you have Vista.
Are you using the proper cable that came with the Universal? Some cables don't have all the pins wired. That (or a broken USB port) would explain why your Universal isn't going to USB mode when you plug in the USB cable. Have you looked carefully to see if it changes from saying "Serial" to "USB" at the top of the Bootloader screen when you plug in the cable?
If it does change to "USB", I would try upgrading to ActiveSync 4.5 - go to http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
Make sure you disable USB Connnections in the Connection settings before plugging in your Universal. Then try flashing the CE ROM again.
Good luck
BTW did you try doing a hard reset to get out of bootloader (both soft keys and then the reset button, then select 0).

Good advice, especially with upgrading to AS 4.5, it's a full release now on Microsoft Update site, and I have a feeling the WM6 ROMs may require it... Good luck with it, keep us posted.

Ok, thanks all!
This morning I connected the PDA to my office's PC with it's original cable and it instantly switched to USB mode...
So, I launched the upgrade and it's now in progress... let's hope!!!
It might really be a cable problem, yesterday night I tried with 2 different PC and a not original cable (I think it's my camera one...)
Thanks a lot, by now... I'll let you know own this story will end...

Ok, new ROM is up and running!
Thanks all!
Bye
Paolo

Good stuff.

is it bricked ?

i tried to do a beasty wm6 rom update, everything went well, and at the end of the procedure, it ask me to "press 0 to restaure factory setting" for rebooting, i press 0 and then....nothing. Impossible to start the htc, i can only access bootloader mode, but ain't no more recognize by the pc, i tried to plug it to AC power as i thought of a battery prob, and still nothing, no start, and no led telling me that it's recharging...
i ve done some search on the forum, but can't see something similar to this.
anyhelp welcome
regards

Hi,
did you try to downgrade it to WM5? I also had problems with WM6 and after a downgrade to WM5 it worked again.
Cheers
Michael

sorry wrong thread.

well now when i connect it to my pc it says unknown device, so i dunno how to reflash to wm5
im on vista 64, and when i try to install the 64 driver it gave me on error about a corrupted driver...

Hi
I have the same problem,cannot recognize the usb port.
Anyone has an idea??

try changing your cable and if possible try using a xp machine. i have heard of people having problems when flashing with vista (i did it and no problems)
If after you change the cable, and use a differente computer the universal when you put it in bootloader mode and the word SERIAL does not change to USB i would say its pretty much bricked but if you only flashed your device i would say it is still possible to bring it back from death.
try changing your cable (specially if its the one you usually use) im almost sure thats your problem.
also make sure you dont have the sd card or the sim in it that seems to help too.
best regards and best of luck
Erik

luxeomni said:
im on vista 64,
Click to expand...
Click to collapse
Thats your problem! Vista is very shaky at best with flashing via USB on HTC devices.
Reflash to WM5 using the SDCard method.
Psi

this worked for me
follow the directions on this thread it worked for me http://forum.xda-developers.com/showthread.php?t=291723

Cant flash Diamond ROM in Mac?

Config: MacBook Pro, Leopard, Parallels, XP.
Have downloaded the new official norwegian ROM, start it in XP, get bootloaderscreen on Diamond, then this message on Mac:
"USB device you are trying to connect to the virtual machine is being used by another application. Close that application or unplug the device and plug it again. Then try to connect the device again."
Cant find any programs using USB at all, also tried clen startup.
On P3600 upgrading ROM on this config is no problem.
What do I do wrong?
HP

Did you start up parallels before or after connecting your Diamond to your mac?

I'm on a 20" iMac,
I'm using bootcamp for XP and that works fine. I think your problem is that when you connect a usb device to your mac, Leopard loads it in a certain way. Maybe iSync or Missing Sync detects your device (check for the iSync logo in your toolbar). Try to disable iSync and check if Leopard mounts your MDA as a disk).
I'm not on my mac right now but i will check if i can find the problem when i get home.

New Bootloader solved the problem.
Thanks for answering.
HP

hpn said:
Config: MacBook Pro, Leopard, Parallels, XP.
Have downloaded the new official norwegian ROM, start it in XP, get bootloaderscreen on Diamond, then this message on Mac:
"USB device you are trying to connect to the virtual machine is being used by another application. Close that application or unplug the device and plug it again. Then try to connect the device again."
Cant find any programs using USB at all, also tried clen startup.
On P3600 upgrading ROM on this config is no problem.
What do I do wrong?
HP
Click to expand...
Click to collapse
What you did wrong is getting a Mac!!!! heheh just kidding!

hpn said:
New Bootloader solved the problem.
Thanks for answering.
HP
Click to expand...
Click to collapse
What bootloader solved this for you? Please explain

Hi, all

Hi, I am new on this forum and I hope somebody can help me.
I have an Qtek 9000.
Now, he is dead.
I hope somebody can help me. (Please!!!!!)
My qtek 9000 is jammed. He does nothing more.
Try to reset., failed.
bootloader mode tried. (start-up + light + reset) failed. Only what I see = USB (on the top) and V1.00 on the bottom
Everything, also tried connecting with the PC. failed.
Il has no connection with my PC.
What I must doing now?
Can somebody help me? Thanks

Welcome to forums
Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Good luck,

Thanks
Jevis

no connection with my PC
orb3000 said:
Welcome to forums
Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Good luck,
Click to expand...
Click to collapse
Thanks for your advice, I have read it very carefully, but I don't get any response from my PC or device. I use Vista, is that perhaps a problem?
The device stay always on USB (on the top) and V1.00 (on the bottom)
Otherwise, when I started MTTY 1.24, it don't recognized USB, only COM 1, 2, 3.
My PC indicated USB connection, but not the device.
I can't quit the screen from the bootloader.
I am sure, I do something wrong. Please help me!!
Thanks

Vista is your problem, try it on Windows XP

to see USB on mtty, you need to uncheck the "allow USB connections" in activesync options

You can do it in Vista also
read here:
http://forum.xda-developers.com/showthread.php?t=313001&highlight=flashing+vista

THANKS EVERYBODY, IT WORKS !!!!!!
In the morning I have used the PC of my wife (XP) and it didn't work.
Now I have use the PC of my son, and it works!!(strange)
But by the MTTY I used COM1. It was flashing immediately.
I have not tried in vista. Maybe tomorrow.
Thanks for your help. Thanks, thanks.
Jer

Welcome to forum and you just learned a valuable knowledge... almost everyone at first have that problem.. I had same problem... and thanks to all the guyz here who share there knowledge and make this forum great
Enjoy you device...

other problem with my device
I will say it again, I am very pleased with your help,
Only, now I have an other problem. I will upgrade my device too http://www.qtek.nl/_BIN/UNI_DT_WWE_13077_176_10900_Ship.zip
Now it will crash again an is it back in the Bootloader mode.
I see on the top USB and on the bottom V1.00. What can I do?
Is it also possible to install Windows Mobile 6.1 on my device?
My device don't accept it.
Thanx

jevis said:
I will say it again, I am very pleased with your help,
Only, now I have an other problem. I will upgrade my device too http://www.qtek.nl/_BIN/UNI_DT_WWE_13077_176_10900_Ship.zip
Now it will crash again an is it back in the Bootloader mode.
I see on the top USB and on the bottom V1.00. What can I do?
Is it also possible to install Windows Mobile 6.1 on my device?
My device don't accept it.
Thanx
Click to expand...
Click to collapse
Try to use tomal's v8 or 9 both are great ... should not have any problem at all.... .. Try using XP it's easier...
Cheers
Rajiv

Computer cant recognize my Diamon

Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini

Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.

Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards

XP or Vista or Windows 7 or which OS?

I've tried by both WIN XP and Vista.

could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck

Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...

I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush

dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...

Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush

may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.

Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).

I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!