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i got an xda orbit from a friend of mine and i have a huge problem,after updating to wm6 the orbit begins to shutdown alone.
i just leave the device 1-2 hours witout touching and then it shutdown .
sometime i hold the orbit and its on,then it turn off alone.DIESSSSS
i didnt c this problem when the device had wm5.
if anybody experiance something like this please help help.
Can you explain what you mean by it shuts down?
What behaviour does it show.
What happens when you turn it on?
Does it still recieve calls?
like you take the batterie out.
i mean when i press on the power botton the phone start like its soft reseted.
crazy wm6
I have a similar problem (still on WM5.0) of the Orbit turning itself off completely. Last night I discovered this happens if I put pressure on the rear battery cover. Going to return it to O2 as faulty but this may be the same issue you have?
Got the same Problem today and some days before...
I will have an eye on this
micstar said:
Got the same Problem today and some days before...
I will have an eye on this
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Click to collapse
Two days later - same problem...
One more and i have to return the device...
I have exactly the same problem here with my P3300 and wm5 installed. By pressing the battery cover the device turns off.
Did you solve the problem? Did the customer support replace your phone?
I discovered that the problem is due to the battery which slightly moves by pressing on the cover and the phone turns off.
I was able to solve the problem by inserting a small piece of paper between the battery and the case.Now the battery does not move anymore and the phone does not turns off by pressing on the cover.
Two days later - again at middday
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
micstar said:
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
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Click to collapse
I too have been having this problem.
I can mess with battery cover and battery without turning off, but even leaving it on side still powers off completeley evety now and then and sometimes I have to remove the battery and replace a couple of times before it turns back on.
Finding it impossible to recreate the problem.
I have sent it back to T-mobile once but they returned it saying they cant find the fault. I Ended up ringing the service team and they agreed that it seemed like an intermittant hardware fault.
Thing is now I am thinking of sending it back again but I get the feeling it will come back to me again.
PLEASE if any one has found a solution to this please post.
I will try to secure battery better and see if it makes a difference - will report back.
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
leez said:
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
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Cant see one but not sure what I'm looking for
Hi!
Since the upgrade to WM6, I have the same problem, about twice a week I pull my Orbit out of the pocket and it is off. I can turn it on and it boots like after a soft reset.
It happened just minutes ago, there was no pressure on the battery cover. I was listening to music, and it just stopped.
I tried pushing and shaking it, but I could not provoke the poweroff this way.
I also tried Pocket Mechanic to look at the notification queue, apart from two Reminders in the Year 4501 I could not find any obvious entries.
Any Ideas?
Ciao
Martin
Any news on this? I might have the same problem.
Thank you.
Orbit
I'm having the same problems :| i had them with WM 5,after upgrade it to WM6 from a O2 original rom still failing,even with the Artemis Touch...and never fell the floor :S
I had this same problem. I tried paper under the battery cover, but that made no difference. I then folded a couple of thin strips of paper in half three times (to make it 8 layers thick), and pushed these down the edge of the battery opposite the contacts (one at each end of the edge to keep it straight). This pushed the battery far enough that I could no longer see the contacts, and seems to have fixed the problem! At least, fixed the problem I could reproduce by pushing the battery cover - going to see if it turns off at all in my pocket now.
-
Tev
When I slide the keyboard on my touch pro2 out and slide it back in it turns the phone off?Any ideas why and has anyone experienced same?
Mine does it as well...pretty sure it only does it while in sms/mms though.
Battery
Check the seating of the battery. I have not had a keyboard reboot since I took the battery out and firmly replaced it.
Mine don't do it
had this as well; thought it is caused by the rom; did a MTTY and else... didnt help... will check the battery now; any other ideas?
what roms do you guys use?
i had the problem on vakyrie rim by agent_47.
testing NRG's roms now....
i had same problem with mine, sent it back to the seller, their fix was wedging a piece of paper between the top of the battery and the fone so its more snug. It cut down the turning off by a lot, but still once in a blue moon it does it.
So yes, just fold a small piece of paper and wedge it at the top of the fone battery so it puts more pressure on the battery contacts and see what results you will get.
Strange...
I had this problem when I first got my Rhodium.
It stopped once I flashed a custom ROM on it
My phone does the exact same thing. When I run Android it won't do it at all so it must be a software glitch.
how weird is that. I've never experienced any issue like that whatsoever. I would try with a custom rom to see if the issue persists
I've had this happen numerous times, I've found that simply closing the keyboard "gently", cushioning the last millimeter or two with my thumb, makes it not happen. Hard "sanpping" the thing closed seems to trigger it reliably. Likely a loose battery connection issue. I've tried reseating the battery, no real change.
Im so glad im not the only one. lmao Yeah, if i let the keyboard slam shut, it will power down. So now i gently let it close back shut. Ima try that paper wedge to see if that does anything. Glad to know im not alone in this issue though.
this is a strange one, when i slide out the keyboard out it works fine, but sometimes when i "close" the keyboard away it switches off the phone completly. initially i thought it was software, as i was playing around with some files/settings that mucked the phone up bluetooth wouldnt wwork, nor gps and the phone ran very slow, so i thought i'd upgrade to htcs official 6.5 rom on their webiste (last weekend) and the problem is still there. so i assume its hardware, but i dont understand how. it doesnt matter what program im in it will sometimes just switch the phone off, if im sending a message it doesnt have time to send and its not saved in outbox or draft.
if i close the screen really slowly, slower than the springs want to it seems to not switch off as often.
the phone is an unbranded TP2 bought in august 2009 with the HTCS unmolested 6.1 rom originally.
i dont want to send it off for repair if i dont have to, but have you guys got any ideas
Does the phone completely turn off or just suspend? If it turns off completely it is definitely a hardware issue.
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
kiint said:
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
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+1
I haven't had the issue happen to me, but I've seen a number of posts around here where TP2 owners have had that issue and the solution that worked for several of them was to wedge something under the cover to hold the batt tightly in place...apparently on some models there's just enough wiggle room for it to break the connection and shut the phone off when there's sudden sharp movement, like the slide-close causes.
never thought of the battery, i'll try that cheers
In the last couple of days I've noticed that when I slide out my keyboard to do some typing (mainly noticed in emailing), my phone just goes dead and I have to restart it. Anyone had this issue or know how to resolve it other than sending the phone in? Thanks in advance!
I have the same problem, usually when opening up the keyboard to send a SMS.
Try to make a backup and HARD reset phone. See what's in result.
After negative result u can try to flash another firmware OR disassemble touch pro 2 and clean parts. But do it on your own risk
I had this issue when I updated to the higher output battery. It appears that when opening the keyboard the movement can occasionally jar the battery in the compartment(at least it did on my tp2) which then disconnect the battery contacts and the phone shuts off. It was even more apparent when I went the the 3500mah battery from HTC and the new cover. I resolved it by placing velcro on the inside of the cover which effectively pressed against the cover and battery itself to hold it from moving. So far it has worked very well and its been a year.
I have that problem because the power button is in the worst location ever
Wyrestorm said:
In the last couple of days I've noticed that when I slide out my keyboard to do some typing (mainly noticed in emailing), my phone just goes dead and I have to restart it. Anyone had this issue or know how to resolve it other than sending the phone in? Thanks in advance!
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Click to collapse
the phone actually turns itself off?
or just the screen dies?
is the keyboard backlight still on?
sh4d0w86.
I had the same problem.
I stuck some paper inbetween the cover and battary
sh4d0w86 said:
the phone actually turns itself off?
or just the screen dies?
is the keyboard backlight still on?
sh4d0w86.
Click to expand...
Click to collapse
No, it was powering off completely. Seems like in the past couple of days things have been okay, maybe it's an issue with the battery like others have had and I need to wedge something between the battery and the outer cover.
I had same problem with my wife's TP2. Problem occured after removing SIMLOCK (French Orange). Flashing fresh ROM helped in my case, If you don't want to flash new ROM try HardReset
My GSM Galaxy Nexus has been experiencing random shut-downs, especially when it is in my pocket. I haven't noticed any problem with overheating and I tried rooting it and installing the latest version of ICS 4.0.4 directly from Google's source.
I also have Lightflow installed, but I doubt that it causes shut-downs, since I've only heard of reboot problems.
I suspect it could be a problem with the battery because, whenever this happens, the charge level goes down by at least 5% or more.
So, does anybody know how to remedy this? Or will I have to exchange the phone?
This has happened to me a couple times. I never know how long it's been off. I'll take it out of my pocket, and it's just totally off. I hold the power button and it starts up. Very frustrating bug though... as rare as it may be.
I'm still stock, unrooted 4.0.2 using the extended battery on VZW. Holding out for the first update, then we'll see...
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
obsanity said:
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
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Sorry for being such an ignorant and a noob but by log you mean a crash log right? Which is the best way to obtain them?
This happens to me about once a day. I'll come back to the phone and it will just be off. I aslo have root and lightflow installed. What's the best log to get?
It was the battery for me...
This was happening to me too, almost every time I took my phone out of my pocket, it was turned off.
After a couple weeks of troubleshooting and googling, I figured out what it was. It was the phone getting "twisted" in my pocket from sitting and standing. If you twist your phone like your're trying to wring water out of it (not too hard), the battery loosens just enough to cause the phone to lose power. I fixed this by taping a thin piece of foam to the inside of the battery cover to keep the battery in place. Makes the back of phone feel firmer too.
Hello !
I'm experiencing the same kind of power off.
Very often it's in my pocket, but sometimes not.
I've leave the debug mode on for the day, so last time it happens to me i've save a "abd bugreport" to a file.
Is there any clue that can be found in this file to know why the phone shutdown ?
Regards,
Antoine
EDIT : I have YAKJU 4.1 stock ROM, no root, no unlock.
I noticed a while ago before seeing the videos that if I banged my GN against the table a certain way against its bottom left corner that it would shut down. I solved that like the poster above by putting an extra something in between the battery and the cover (paper). That solved lots of the problems I had with my phone shutting down when I put it down on hard surfaces. There is though, I believe, a second software caused issue for some of the shutdowns. I still pick it up once every couple days to find that it's off. I've banged it, tapped it, twisted it, and I can't get it to shut down physically like that anymore.
I'd like to know more about how to pull the logs and find out what's going on.
I've had my Nexus for three days now, and I've had several shutdowns. Two of them were during a phone call, and the other two were during a workout using micoach app. The twisting/pocket option doesn't apply to me, because during the calls I was holding it in my hand, and during the workout it was strapped to my arm. I also have lightflow, and will uninstall to see if there is any difference. Running totally stock unrooted 4.1.1. This is making the phone totally unreliable, and I will return it if I can't get this fixed soon.
Every would have had that problem due to how poorly Samsung constructed the battery slot for the battery to fit it. What I did to fix that problem was take out the battery. Even from time to time rage quit and rip the battery out while the phone was on. And put it in, and push it a bit up toward the camera. That fixed my battery issues. Others have put a foam thing (sorry I don't know the name) where the battery slot golden things were so the battery wouldn't move. You can also try that.
Galaxy Nexus-codenameandroid rom
I uninstalled Lightflow after posting my previous message, and since then have not had any random shutdowns. All calls are performed flawlessly, and I've used micoach several times again (this was when the problem was most obvious) without any problem. I haven't changed anything else, so I'm pointing my finger at Lightflow. I'm installing it again to make sure it was the cause, will report back.
Regarding the battery problem, I've been looking at it and can't see how it can become loose. It is really tight, and there is no spare room to add any kind foam. Maybe thye have tweaked the design on later batches? My GN was built March 2012.
I had the same issue and it was caused by an app. The app "Boid", a twitter client still in beta, was causing the reboots. The reboots occurred once or twice a week, they happened on 100% stock ICS, 100% stock JB, custom roms also.
Like the above poster, I uninstalled LightFlow and am no longer having any issues. I'll try and get in touch with the developer and see if there are any logs I can get to help.
Sent from my Galaxy Nexus using Tapatalk 2