Develop Bugs

Wierdest thing happened to my 8525 please help!!!

ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?

white screen
you will need to replace the board for the dpad.

ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...

I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.

yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks

Silverexp said:
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
Click to expand...
Click to collapse
damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..

Hi,
Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.
Also try squeezing the bottom right hand corner of the phone and SR.
Bonkers solution for a bonkers problem but it certainly fixed one of mine.
Good luck!

yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.

niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!

Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.
I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.

(TMO) TP2 Turns off when screen is closed.

Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.

I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!

My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty

palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.

Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)

discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...

Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.

wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?

ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2

coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.

Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.

Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp

big problem, my phone is haunted by a ghost headset!

So my dash has worked great for the 4 years of its life that I have had it with minor hiccups. This new one has me stumped though...
The phone seems to think it has a headset connected to the device when there is no headset connected. This "ghost" headset is preventing me from making/receiving calls; what is a phone that cannot function as a phone?
I am running an older version of EVO's ROM (havn't had access to a cord to try flashing to the new version because I am on holiday) but I have tried a hard restart and that did not work.
here is the quirky part... Sometimes if I reboot the phone it goes away, briefly. It may go away for a few min or it may only go away for a few seconds after the boot. If I reboot and it turns off, then I try calling someone really quick, the ghost may come mid call and essentially drop me because I can neither hear nor speak anymore.
My gut says its a hardware problem but I wanted to get some other opinions before I start opening things up.
Thanks in advance.

what happens when you do connect your headset? it seems like a hardware problem..

never have had a headset, whether bluetooth or physical... thus I am scratching my head even more...

*knock on wood*
I managed to find a usb cable and I hooked it up to my computer. The few restarts while connected to my computer in the effort of updating the rom seemed to make it stop. I am wondering if maybe the SDA unlock may have done the trick? None the less I was a version behind on my ROMs so I update to the latest EVO ROM and seems to be smooth sailing.

well, i woke up this morning with an error on my phone that went away after i accidentally hit the w/e button only to notice the ghost headset was back... will try to find the error but suggestions are still welcome...

a hard reset with last 3VO's ROM may work

tried that, it booted up with the headset icon on the top lol

JHaste said:
tried that, it booted up with the headset icon on the top lol
Click to expand...
Click to collapse
So definitely is hardware for sure huh,

gmaniac2008 said:
So definitely is hardware for sure huh,
Click to expand...
Click to collapse
JHaste,
Lets forget testing a phone with a custom ROM, go back to your stock and see if happens?
Also in this process flash stock & hard-reset... & install nothing
Now if all is fine you have a clean base for custom ROM NAND flash has issues and can have residual stuff left from flashing to which is why i say flash stock etc.....
Good luck

stylez said:
JHaste,
Lets forget testing a phone with a custom ROM, go back to your stock and see if happens?
Also in this process flash stock & hard-reset... & install nothing
Now if all is fine you have a clean base for custom ROM NAND flash has issues and can have residual stuff left from flashing to which is why i say flash stock etc.....
Good luck
Click to expand...
Click to collapse
good idea.. I agree

check switch of headset jark and phone headset slot they may be damaged.

Desire HD auto turn on speaker?

Hi, my Desire HD just automaticly turn on speaker everytime i call someone or recieved a all.
I did some searching and people say turn it off may help. I tried to turn it off (no fast boot) remove the battery, and it still turn on auto speaker
I also realized that sometimes when i turn it on, carpanel automaticly launch. So this might be some problem with carpanel. I turned off the auto option in "dock" section of the setting. Still doesnt change anything
I think the proximity sensor have problems. So i tried some test with it. It's still fine
Can someone help me with this? i even tried hard reseting my phone, it doesnt help

What rom are you using? I had the same problem once, reflashing fixed it.
Sent from my Leedroid powered pocketsized supercomputer using XDA App

I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever

Well then you could try recalibrating the g-sensor from settings -> display.
Sent from my Leedroid powered pocketsized supercomputer using XDA App

You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.

abhishekagrawal said:
You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.
Click to expand...
Click to collapse
That was what I was aiming for. The g-sensor thinks the phone is upside down when in fact it isn't, recalibrating should fix this.

mrhahn98 said:
I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever
Click to expand...
Click to collapse
ok try this my friend, take battery out, sim out and sd card out, wait a few minutes thn put everything back together and power on the phone, should solve the problem, all the best.
Sent from my Desire HD using XDA App

Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away

mrhahn98 said:
Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away
Click to expand...
Click to collapse
My other half had exactly the same thing on her Desire, turns out it was dirt/ fluff in the USB socket!

I have the same problem with my DHD, since I don't have the warranty for my set, is there a way around it. Like some sort of app which turns the speakers off when u make or recieve the call. That can make my life easier.

This problem started with my phone too..I tried all above such as changing rom,usb trick,sim+battery+sd remove,calibrating g-sensor ...Only thing i did not try is changing radio..If it wouldnt help me ,i dont know what to do since i dont have a warranty too..Its really annoying..

DHD speaker selfactivating
Those problems /carmode and speaker selfactivating/ started shortly after OTA 2.3 update.I honestly don't remember how I've managed the carmode issue,but initially I was able to solve the speaker selfactivating by pulling out the headphones' plug during a phone call.That did it for a once or twice,as the result lasted for a day or two.After reading the tricks suggested above I tried them with no success until pulling out the phone end of the usb during a phone call while connected to the pc in debug mode.So far I've made a few calls and it looks OK.

I don't want to scary you, but when I had the same problem I found only one solution which works- restore to factory settings... Its a pity...

Hi ,
I have the same problem on my Desire Z. I have had the phone for more then 6 months.
I was running stock: - no problem !
I was running Virtuous Sense 1.0.1 for about 3 months: - no problem !
Yesterday I got this: it auto turns on the loud speaker when I answer or dial.
Flip for speaker is turned off, G-Sensor is calibrated !
I have updated to Virtuous Sense 1.0.2 : same problem !
I have wiped off everything and flashed Virtuous Unity 1.24.0 : TWICE !
Same problem
Sorry for posting under DHD, I did not want to open a new topic on DZ forum , but I will if I must, this is driving me crazy !

I have solved this after wiping all data and flashing the rom again (3rd try !

I told it, there is only one solution- restoring factory settings...

same problem without OTA
Got the same problem since 2 weeks without having done any changes at all to my DHD (still on 1.72.405.3)
+ Car panel starts randomly when connected to USB for charging
+ Phone speaker always on regardless what I tried before
So, I really do not think this is a rom related issue but more a "aging" problem like the GPS connectivity.
Anybody any idea, why the USB plug should be respobsible for this strange behaviour?

I'm not sure this is a USB related issue. It may be the audio jack. My problems started after unplugging the headphones while listening music, to answer the phone.

same problem here ...

My phone also started having the same problem since today morning!
EDIT: So I tried to remove battery, then cleaned the micro-usb port and the headphone port and the issue seems to have disappeared atleast for now. Don't want to do a factory reset as have too much data and apps on phone.
EDIT 2: So as it turns out it was Go SMS Pro problem that was causing the issue since its update 2 days back. The developer has released a new version in Market now claiming to solve the issue.
Anyways whatever issue it is hope it does not return.

Bad sound from headphones

The sound from my z1c through headphone jack sounds really hollow, almost like you listen to music underwater. This problem occured today for me, at first I thought i had broken the cable from my headphones but it sounds fine when I plug it in other devices. Both left and right work but it just sounds really bad, the volume of the sound went down quiet a bit aswell.
Anybody has any clue what i can do to fix this? Would a factory reset do the trick or is this a hardware problem?
Help is much appreciated!

BZyno said:
Help is much appreciated!
Click to expand...
Click to collapse
Did this just suddenly occur or will we find out in a few posts you've installed or removed something that may have caused it? A factory reset is always worth trying as that should clear up if it's hardware or not.

XperienceD said:
Did this just suddenly occur or will we find out in a few posts you've installed or removed something that may have caused it? A factory reset is always worth trying as that should clear up if it's hardware or not.
Click to expand...
Click to collapse
I havent removed anything from my device for a while, no custom roms or rooting either. Ill try reseting when I have time for it.

hollow sound
Did you turn on clear audio+? Try turning it off.
Or did you change equalizer settings? Set it to none/flat.

eumanoid said:
Did you turn on clear audio+? Try turning it off.
Or did you change equalizer settings? Set it to none/flat.
Click to expand...
Click to collapse
After it happened ive tried turning clear audio on and off and changing the equalizer a bit, nothing works sadly. Im afraid that the audio jack is somehow damaged or something because the spreaker sound sounds fine. Im gonna try to factory reset my device tomorrow but I think it will probably not work. Probably have to send it in for repair sadly...

repair
So sad to hear that. Good luck bro.

Factory resetting my phone didn't work, have to send it in for repair sadly

This can happen if you don't fully plug the speakers in. Sometimes it's because there is dust inside. You might try, very careful, to clean it with a wooden/plastic toothpick.

Did you get this fixed?
Same exact thing just happened to my Z1 Compact
Edit: LOL, just found out the cable from my BW P5´s were broken. I was fooled by the louder sound from my PC (when coming directly from the phone). But after using the headphones on the PC for a while, I switched the cable. All OK now
Anyways, at least I had a good reason to join this awesome forum!