Related
I was in the middle of upgrading my version of WM6 and i got unplugged and now it wont resume and the phone is stuck at the loading screen that says "HTC" mobile.htc.com
what the heck do i do? it wont budge.. it wont sync with active sync, it wont resume.. i'm flipping out.
did you try get your phone in the tri color bootloader screen and then running the Hard SPL program again?
god, I'm gonna admit, I have no idea what any of that stuff is. I know the tricolor screen, I dont know what an SPL is.. a friend of mine usually sends me the upgrades for my programs and i just follow his instructions, but as i was loading the new version it got unplugged and when i tried to follow the restore options it wouldnt restore the upgrade.. so I've learned the term is bricking.
Activesync won't reconnect the phone.. it tries, then doesnt recognize the device.. so even if i try to downgrade to 1.04, it wont work because it wont sync with the damn computer.. I hard reset, i soft reset, i got it to the tricolor screen, i tried all the stuff in the hermes upgrade problems thread, but i dont know wtf i'm doing. the file mtty.exe wont work.. it just freezes at whatever screen i happen to get it to, be it the tricolor or the HTC screen.
please, someone help me out.. I apologize in advance for not being as savvy as everyone else, but I need some advice here.
Go the tri colour screen
press both soft buttons (the ones that interact with the screen) and insert the stylus and reset.
from here you can make an hard reset. Whenever my phone hangs (or whatever) I use this way BUT i use the cancel button (X) and the phone simply restarts fine
Did u hard SPL your device?
Costanza said:
press both soft buttons (the ones that interact with the screen) and insert the stylus and reset.
from here you can make an hard reset. Whenever my phone hangs (or whatever) I use this way BUT i use the cancel button (X) and the phone simply restarts fine
Click to expand...
Click to collapse
I hard reset, I soft reset, it freezes either way. The only way the computer recognizes the phone is when I get the tricolor screen but active sync wont connect to FINISH loading the upgrade.
antonlim1999 said:
Did u hard SPL your device?
Click to expand...
Click to collapse
I cant because it wont connect to activesync to install anything else.. i cant dongrade, upgrade, nothing! i cant get to version 1.04 from the 1.06 im running because activesync wont recognize my phone.
I think antonlim1999 mean, did you hard-spl before you even upgrade to wm06 or not ?
sg10 said:
I think antonlim1999 mean, did you hard-spl before you even upgrade to wm06 or not ?
Click to expand...
Click to collapse
I already had wm6, i was just getting a better version that didnt have as many bugs.. I began loading it, it got to 45%, then the cat knocked the cable out and it got messed up.. I dont believe it was hard-spl beforehand.. im gonna go with no.
Could you try to SPL in the tri colour mode (as you have contact between the unit and the PC)?
Link below has all (almost) info
http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
A warning to those with an aversion to reading
This is a warning to those who don't really know what they're doing. Upgrading a ROM on a WinMo device is something that should only be done when you know what you're doing.
Hope your device can upgrade well, but please, take the time to actually read the wiki and forum before upgrading again, for your own wallets sake.
hiddenconcepts said:
I was in the middle of upgrading my version of WM6 and i got unplugged and now it wont resume and the phone is stuck at the loading screen that says "HTC" mobile.htc.com
what the heck do i do? it wont budge.. it wont sync with active sync, it wont resume.. i'm flipping out.
Click to expand...
Click to collapse
You are not even in the right forum, you'll get better help elsewhere.
Start reading here: http://forum.xda-developers.com/showthread.php?t=286755
Hard SPL thread: http://forum.xda-developers.com/showthread.php?t=296722
philjohn said:
This is a warning to those who don't really know what they're doing. Upgrading a ROM on a WinMo device is something that should only be done when you know what you're doing.
Hope your device can upgrade well, but please, take the time to actually read the wiki and forum before upgrading again, for your own wallets sake.
Click to expand...
Click to collapse
thanks, but I've upgraded before to other versions without a problem and I know that pulling the plug out is a bad idea.. the cat jumped up and ripped it out causing it to brick.
What all the smart arses on this site should be telling you is that you don't need activesync to run the upgrade - it will work just fine from the tri-colour screen.
First off, when you get your phone into the tri-colour screen, check the SPL version - if it isn't 2.10 olipro, the first thing you need to do is read the vanx guide's (link in my sig) and get hard SPL 2.10 olipro on there ASAP - this will prevent you from bricking your phone.
If it is already 2.10 olipro, then breathe a sigh of relief as everthing is OK - just put it into the tri-colour screen and run the upgrade again - it should start again with out a problem.
Cheers,
Smiffy.
I am trying to upgrade to Schap's new ROM on WM6. Once I have the phone sync'd, I open the ROM update utility and go through the beginning steps. I get to the "You are now ready to update your ROM image..." section and click next. The phone immediately disconnects from the computer and the screen turns off. The ROM update has failed at the point. Help!
Does your phone go into a tri-color screen?
You might want to delete your AS 4.5 settings on your desktop and then install clean from there.
Also, if you have Hard SPL on your handheld (which I HIGHLY recommend) then you could also go to the tri-color screen (hold the "ok" and "power" button together and reset), and the flash from there, using "force safe SPL"...I've had to do that a few times when I lost AS connectivity.
Hope that helps.
And I do NOT take responsibility if none of that works
Jim
OK I was able to get the tri-color screen up by holding those three buttons at the same time and the upgrade started, then failed with a message saying "The image file is corrupted." I downloaded the image file again and it is still giving me the same error. What does that mean?????
Do you have Hard SPL on your handheld??? My first post said you should have loaded that FIRST.
Jim
How do I know if I have SPL?
Can anybody help me? Thanks!
okeven said:
How do I know if I have SPL?
Click to expand...
Click to collapse
Hard SPL, not just SPL.
and if you dont know what that is, then i suggest you spend a little more time reading before you start flashing
http://wiki.xda-developers.com/index.php?pagename=Hermes_HardSPL
OK all the info required to do the upgrades and etc... is available readily in the wiki pages aswell as via the updated search function.
Please make sure you are up to speed on all the info BEFORE doing any upgrading on your device.
Heres some good reading:
HTC Hermes Wiki
Hermes WM6 Upgrade Guide
Upgrading hermes ROM search results
I started this thread for my dumbass because I didn't want to clutter up all the other threads that were trying to give real information.
I've even bothered a few of the more knowledgeable people on the forum but I'm sure they have better things to do than explain something they've probably explained a bizzilion times...
Okay, here's what I've got.
My Diamond has 1.37 ROM on it... the last one available directly from HTC.
I've read so freakin' much on here, my head is spinning. My understanding is with each new cooked ROM, you need an spl.
I downloaded two copies of ROM's. One is 1.93 from HTC Europe. I thought if this was a factory ROM, I wouldn't need to install an spl because it would be built in. I get an incompatible message.
I then d/l'd Dutty's new 1.93 cooked ROM. (version 1.3)
Before I tried to install it, I d/l'd 1.24 SPL.
This is where I get fcuked up apparently. Here's what I did....
-I made a folder on the desktop.
-I downloaded 1.24 and extracted the files to the folder I just made.
-I connected my phone and established communication.
-I doubleclicked on "diamond-sspl.bat" file so it would install the spl new spl
-A windows ms-prompt box comes up and you space-bar down through the prompts.
-On the Diamond's screen, a "continue" dialog box comes up. When I click on it, the screen goes black. (phone shuts off)
I disconnect the USB cable, pull the battery and start the phone up.
I guess this is where I'm lost... doesn't this mean I'm ready to install the new ROM? If I hold the volume button down and reboot the phone, it shows version 1.37 spl.
Like I said, I didn't want to clutter up useful threads, for newbies such as myself, it seems the more you read, the more complicated it becomes (when in reality it isn't)
Can someone please clue me in to my stupidity. I know you all answered these questions before but I am literally SICK of reading. I spent 3 hours last night and 7 hours today messing with this. I really do have a life but this phone has me messed up.
Just for the record, I tried the other spl (1.23 and 1.34, etc, etc) to no avail.
Help?
Thanks so much,
Mark
orangecrush said:
-On the Diamond's screen, a "continue" dialog box comes up. When I click on it, the screen goes black. (phone shuts off)
I disconnect the USB cable, pull the battery and start the phone up.
Click to expand...
Click to collapse
The black screen doesn't mean the phone shuts off, don't disconnect it and let the process continue.
pof said:
The black screen doesn't mean the phone shuts off, don't disconnect it and let the process continue.
Click to expand...
Click to collapse
You're kidding me right?
I'll try it again.... if that's the case, I'm SO embarassed.
Thanks,
Mark
Okay, the "black screen" has been on since I responded to your post. The lights on the phone are off, am I missing something?
I don't think the phone is doing anything, I think it's off.
Mark
orangecrush said:
Okay, the "black screen" has been on since I responded to your post. The lights on the phone are off, am I missing something?
I don't think the phone is doing anything, I think it's off.
Mark
Click to expand...
Click to collapse
How are dfar are you with the hardspl flashing, can u soft reset and connect to activesync, if yes just re-do the process, black screen like what pof said its a part of the process, just run the ruu application and beging flashing thehardspl,
Anyone else?
When I click on continue on the screen, am I doing something wrong?
Thanks,
Mark
When you have the black screen, start the RUU and flash HardSPL... that's it.
duttythroy said:
How are dfar are you with the hardspl flashing, can u soft reset and connect to activesync, if yes just re-do the process, black screen like what pof said its a part of the process, just run the ruu application and beging flashing thehardspl,
Click to expand...
Click to collapse
When the screen turns black (which has been off for about 5 minutes now), I can do a soft reset.
Okay, so now I go into the folder I created on my desktop and doubleclick on what? The RUU 1.000.00.00 file or the your 1.3 version upgrade?
In either case, when I do, the tri-color screen comes on for a second and the screen goes to gray with a progress bar sitting on 0%.
(FWIW, when the tricolor bar comes up, it shows 1.37 as the spl) I thought the whole reason I double clicked on the .bat file was to install the 1.24 spl.
?
Thanks,
Mark
pof said:
When you have the black screen, start the RUU and flash HardSPL... that's it.
Click to expand...
Click to collapse
After doing a soft reset, correct?
Cause if so, read above post.
Thanks,
Mark
I did the RUU install with the screen black and it shows it was successful. I'm SO embarassed.
Okay, so all I've done at this point is install 1.24 spl. Now I can install 1.93, correct?
Geesh, what a moron.
Mark
orangecrush said:
I did the RUU install with the screen black and it shows it was successful. I'm SO embarassed.
Okay, so all I've done at this point is install 1.24 spl. Now I can install 1.93, correct?
Geesh, what a moron.
Mark
Click to expand...
Click to collapse
yes i f u instal hardspl just test it if it shows in bootloader mode,
hold down volume and insert stylus in reset hole and check if all is good then u an start flashing roms now
I can't thank you guys enough. I'm honestly terribly embarassed that I kept trying to do a soft reset after running the .bat file.
I just wanted to say THANKS for everyone's patience for us with limited knowledge. I'm sure I'll have more questions later...lol.
Thanks again,
Mark
orangecrush said:
I did the RUU install with the screen black and it shows it was successful. I'm SO embarassed.
Okay, so all I've done at this point is install 1.24 spl. Now I can install 1.93, correct?
Geesh, what a moron.
Mark
Click to expand...
Click to collapse
Yes, go for it. Connect via activesync and run the DiamondRUU you extracted from the 1.93 download, the rest is automatic.
Currently My diamond has the olinex 1.40 unsigned hard-spl. I've to ship it back and try to flash to a stock spl. After flashing to 1.34 the original spl it still says the olinex 1.40 version is on it. What is odd is that the when I start the bat file to go to the bootloader he doesn't response to it, but it will go to the bootloader when i start the flash. I can't start manuely with spl bootloader. Because my touchscreen layer doesn't work at all i'm stuck in the screen calibrate menu. So why doesn't it says 1.34 after flashing it to 100 %.
The phone will be picked up this week but can't send it back like this.
I've read different topics complete but nobody seems to have the same problem.
Just tried stock spl 1.93 and get the same result.
O the bat file didn't work out. So I did a volume down + reset and it just gets to 100% with flashing. but it's keep saying 1.40 olinex. Is it good to do it this way, not that it help but still?
It seems that flashing the hard spl can't be done. So any tips?
Codeaction said:
Just tried stock spl 1.93 and get the same result.
O the bat file didn't work out. So I did a volume down + reset and it just gets to 100% with flashing. but it's keep saying 1.40 olinex. Is it good to do it this way, not that it help but still?
It seems that flashing the hard spl can't be done. So any tips?
Click to expand...
Click to collapse
Did u try with jump SPL and then flash with HardSPL 1.93 or so. Try that. It should work.
Did try it with 1.34 but will now try with 1.93.
ksekhar said:
Did u try with jump SPL and then flash with HardSPL 1.93 or so. Try that. It should work.
Click to expand...
Click to collapse
Thanks for the reply
it should work indeed but still doesn't. Before this I never had any problems with it, but again after flashing it keep saying 1.40Olinex even with the jumpspl.
Now something else
helo
to change the spl ..
to hard or stock spl
you must flash this with diamond conected to pc....
you can´t flash you device fron 3 color bars
try to conect your device to pc (power up you device, and when it says to calibrate your screen conect your device to pc)
if you want more advice pm me
Does anyone at least knows how to ignore the first "touch the device message screen" and screen settings so I can flash with the manual sspl boot exe
Codeaction said:
Does anyone at least knows how to ignore the first "touch the device message screen" and screen settings so I can flash with the manual sspl boot exe
Click to expand...
Click to collapse
U dont need to use touch screen to go to bootloader mode.
press soft reset with stylus and press volume down button. You should be in bootloader screen.
Try flashing with hardspl again....
ksekhar said:
U dont need to use touch screen to go to bootloader mode.
press soft reset with stylus and press volume down button. You should be in bootloader screen.
Try flashing with hardspl again....
Click to expand...
Click to collapse
That's true, but the thing with it, it doesn't work to flash the spl. When I flash like that is will not chance the spl.
Is there a way to flash the spl without using the sspl-manuel.exe ?
Come on people, it will be picked up tomorow.
Is there a way to update the spl if the automatic mode doesn't work and the sspl-manuel can't be opent because i'm stuck at the press screen message. So is it posible to open the sspl without the obove options.
I have the same problem. Solution is next. Put file named welcome.not in the root directory of Diamond. This file must be clear - 0 bytes. Then softreset it. After SR you will not see calibration message. And will be able to spl your device. Good luck!
Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
dehzincwb said:
Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
Click to expand...
Click to collapse
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
henk2484 said:
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
Click to expand...
Click to collapse
thx!! really appreceate!!! thx! it's back to work! thx!!!!!
i have the same problem where my phone freezes at the boot screen, where it says touch diamond and thw orange writing in the corner. It was working fine, happened all of a sudden after i soft reset it, when the phone initally froze on an incoming call
Any suggestions?
just Change your ROM..,
hard reset is somthing i dont want to do. Is there any other option?
kerm said:
hard reset is somthing i dont want to do. Is there any other option?
Click to expand...
Click to collapse
I think not. Don't know if you have a lot of apps installed after flashing. What you could do is find a ROM that's UC2/sUC compliant. If you create a folder structure on your internal storage like this:
ROOT > Backup and Restore > CAB > CABi
Put all the cabs you want on your device in the CAB folder and all the cabs you want on internal storage in CABi folder. After flashin and initial customization you will find yourself in User Customization (UC). It will state that it found a CAB folder, choose to install. After this it will state that it found a CABi folder, install as well. This reduces the effort of installing all apps after a hard-reset. As for messages, contacts e.g. I suggest you use PPCPimBackup.
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Go1den3ye said:
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Click to expand...
Click to collapse
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
henk2484 said:
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
Click to expand...
Click to collapse
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Go1den3ye said:
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Click to expand...
Click to collapse
Before you try to flash anything other then a stock ROM, I suggest you take a look at this thread: http://forum.xda-developers.com/showthread.php?t=416211
You need to have Hard-SPL flashed before flashing any custom ROM. My advice would be to use this one: http://forum.xda-developers.com/attachment.php?attachmentid=93362&d=1213719705
cool, will try that one. thnx
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
dalco said:
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
Click to expand...
Click to collapse
Did you hold the volume down button while pressing reset? After pressing reset you should keep holding the volume down button until the tri-color bootscreen appears.