Hi all. I have already read that reflashing a phone voids the warranty, but that it can be restored if you reflash the original ROM (nobody will be able to tell that). Now the question is: what if the device dies? I mean, it doesn't even turn itself on? If it hasn't fallen, this should be covered by the warranty, but you will not be able to reflash the original ROM. What then? Will they notice that? Did anybody have this experience?
Thanks!
Related
Has anyone tried returning the phone after rooting it? How about after flashing a different ROM? Any differences before the 30 days and after as far as the same questions above go?
I'm curious before I decide to root my phone.
Thanks!
You can just run the stock RUU to go back to the shipped rom. Check the wiki if you need it.
damn this question has been asked alot
I'm more interested in if you can't flash it back to stock Ruu. For example if you have an issue and need to return it or send it in for warranty repair and switching back to stock isn't possible.
bigdogdan2 said:
I'm more interested in if you can't flash it back to stock Ruu. For example if you have an issue and need to return it or send it in for warranty repair and switching back to stock isn't possible.
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By rooting you have voided your warranty. So no, if you root and leave it rooted then your warranty is void. I just restored my rooted phone to factory so I can return it due to the screen separation issue.
if the unit powers on you can RUU, else you cant. if sprint/radioshack whomeever cant power the unit on and you've not opened it or water damaged it, then it should be fine to replace. they arent going to hunt you down, at least i dont think they will.
yeah my evo was in a boot loop while rooted, with damagecontrol 3.2 rom, and a new radio update and i got a new one, within the 30 days of course. but i learned my lesson and bought a security plan XD
everyones still within the 30 days
Last week I was in the BB I bought my phone from, trying to get a replacement for a few issues. When the rep walked away I took a peek at his monitor, as he was searching for any memos on the issues i had.
He had one email open that pertained to Rooted devices and how to test if the device was rooted or not, and instructions on NOT to accept any returns if the device was rooted considering it does void the warranty and changes the original item itself.
Just a heads up lol.
That's kinda dumb. Rooting is just software change it's not any change to the hardware itself, it should be fine to return.
strung said:
That's kinda dumb. Rooting is just software change it's not any change to the hardware itself, it should be fine to return.
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But rooting can also brick your phone if you do it wrong.
Yes, but if you get it back to stock RUU then any such risk has been neutralized.
Yes yes, tampering with the hardware of a device voids the warranty. But does it actually make a difference? Cant you just unroot your device, and send it back into the store for a brand new one (if something breaks, etc etc)? I feel kind of stupid asking this question but i honestly dont understand the difference between the two. Answer please?
Depends, I'm not sure if you can unroot the Evo. My Moment I could unroot. If the phone doesn't start up, then you're okay.
The first Evo (rooted) I bought fell in the toilet, the right side of the screen stopped working, all I did was uninstall Superuser and any rooted apps via ADB and they never suspected a thing.
You could still boot into recovery though but they never tried I guess
sW333t11 said:
Yes yes, tampering with the hardware of a device voids the warranty. But does it actually make a difference? Cant you just unroot your device, and send it back into the store for a brand new one (if something breaks, etc etc)? I feel kind of stupid asking this question but i honestly dont understand the difference between the two. Answer please?
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Yes, you can just Unroot but just make sure to flash the S-ON zip first. They are big to say it voids your warranty, but I don't think they really go through phones all that much to check for evidence of rooting. But, don't take advantage of this being an option. It gets old seeing all the people on here who brick their phones because they don't know what they are doing then just returning it for replacement because they didn't read something closely enough. These antics only hurt all of us in the end, just more excuses for Sprint to jack it to us on insurance etc.
Thread moved to Q&A.
Nah its not me with the problems, my phone is perfectly fine. I was just wondering because one of my friends wants me to root their phone and such, but they're kind of hesitant because of the whole waranty being voided thing. With the S-On zip though, this unroots the enitre phone back to stock? I forgot to mention this before but the phone that would possibly need unrooting is an Evo purchased a couple weeks ago.
The if you used unrevoked, the s-on tool sets your nand security back to s-on, and then running a ruu with reflash all stock software. Doing these two things will completely unroot you and make the phone eligible for warranty stuff.
Got it. Thanks a bunch.
yea when we root its all software crap and so with software its easily taken on and off just gotta know what your doing. As for as hardware mods if you take your phone apart that voids the warranty .
Hi everyone, here's my doubt.
With custom ROMS, root, flash of a new recovery, etc. are our warranties void?
If I break my phone, also only hardware, it will get replaced?
Your noob,
TheGatorade
TheGatorade said:
Hi everyone, here's my doubt.
With custom ROMS, root, flash of a new recovery, etc. are our warranties void?
If I break my phone, also only hardware, it will get replaced?
Your noob,
TheGatorade
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Maybe it depend of samsung country regulation
If the IMEI not change and the date warranty still valid you can proceed the warranties.
And if your phone broke it not will replace with new phone but only the hardware
Regards
Yes we are breaking software warranty, but with wipes and resets you can make it look like it has never been touched
Thanks for the info.
But there's the flash counter or something that they can check to determine whether we've been flashing custom ROMs. I still wonder whether they actually do check at those counter when accepting faulty phones for warranty. I suppose we can always act like "Flash?? Wth is that? I don't know what you're talking about!".
dirron86 said:
But there's the flash counter or something that they can check to determine whether we've been flashing custom ROMs. I still wonder whether they actually do check at those counter when accepting faulty phones for warranty. I suppose we can always act like "Flash?? Wth is that? I don't know what you're talking about!".
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If we restore our stock rom *somehow* maybe they'll think we didn't hack it.
Maybe there 's a permanent log file?
TheGatorade said:
If we restore our stock rom *somehow* maybe they'll think we didn't hack it.
Maybe there 's a permanent log file?
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Correct...
If you do full wipe from stock recovery, there is no log file
It will be like a new fresh from the market..
Regards
hey guys, so my kindle's micro USB port is defective, however i'm still under the warranty so I should be able to get a replacement right? But I have installed custom roms and recoveries and such, so the warranty is voided. Would flashing the stock rom get rid of all these things effectively, so that they wouldn't be able to tell? thanks
Not sure that actually voids the warranty. I was running CM9 and was able to do a full exchange 2 weeks ago.
They will actually send you your new kindle before you return the old one. But you can just revert to stock if you're really worried; it will get rid of everything. See the Sticky in the General forum for instructions.
And by all means wipe before flashing stock everything but your sdcard then flash it
mono feo0 said:
hey guys, so my kindle's micro USB port is defective, however i'm still under the warranty so I should be able to get a replacement right? But I have installed custom roms and recoveries and such, so the warranty is voided. Would flashing the stock rom get rid of all these things effectively, so that they wouldn't be able to tell? thanks
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If you bought it from a brick and mortar store then I would suggest turning it off (or letting the battery die) then returning it. I have returned rooted Androids before and most of the time the customer service guys dont even check if its rooted. When it goes back to the factory Amazon is going to reflash the stock ROM anyhow so what difference does it make.
ghost_og said:
Not sure that actually voids the warranty. I was running CM9 and was able to do a full exchange 2 weeks ago.
They will actually send you your new kindle before you return the old one. But you can just revert to stock if you're really worried; it will get rid of everything. See the Sticky in the General forum for instructions.
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is it necessary to return the old one?
Yes
mono feo0 said:
is it necessary to return the old one?
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If you don't return the defective one, then they will charge you for the new one. If you don't already have a credit card on your Amazon account, then they will ask you for one to put on file prior to shipping the replacement.
Hi!
Can i do a full backup my stock HOX? Maybe later if i need to use the warranty.
Can i restore the stock firmware and locked bootloader, so will be still warranty again?
How can i do this? Unfortunately, i can't find the answer for these questions.
You can do a nandroid backup to restore stock Rom ....but you can't show bootloader as locked...if you want to relock it it will show relocked....if you want warranty ...you could hard brick the phone...by flashing a kernel for another phone ...so theyll have to change the motherboard for free,or they will give you a new one...
Thank you for your fast answer!
But they can't see any log file in the HTC warranty service? The motherboard will completely breaks down?
I'm not really sure ...but I read that other people did that