Develop Bugs

[Q] Warranty question.

Apologies if this has been covered before- searched a couple of times with no joy...
Waiting for delivery of my Defy and still not sure what mods to do...Having read about a lot of UK models having the dreaded ear-piece fault, I'm just wondering:
1. what I can do that can be undone if my phone develops this fault?
i.e. Is it possible to root the phone, remove some of the Motoblur bloatware, overclock and scale, and still be able to return it to it's original state if the earpiece goes? (or at least make any mods undetectable!)
2. From what I've read it is possible to skip the Motoblur registration. Would I still be able to use the phone portal- what apps require the Motoblur registration?
Basically I'd love to tweak the phone but am paranoid about voiding the waranty!
Thanks in advance!

Once you are rooted and have recovery installed backup your system before doing anything else. If something happens restore the backup and unroot. Only problem might be if you have some type of hardware issue and can no longer boot the phone.
There is always risk, but that will help.

rbeier1221 said:
Once you are rooted and have recovery installed backup your system before doing anything else. If something happens restore the backup and unroot. Only problem might be if you have some type of hardware issue and can no longer boot the phone.
There is always risk, but that will help.
Click to expand...
Click to collapse
Thanks. Is it the case that you can mod the phone any way you like as long as you backup, restore and unroot before returning the phone for any possible warranty claim? Would a Mototola tech be able to tell that the phone had been modded and then reset to it's original state? Just wondering if I'd be better to wait a couple of months for any possible fault to appear...Thanks again.

cwhiggs said:
...am paranoid about voiding the waranty!
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Click to collapse
If that's your primary concern, tweaking isn't really an option.
As soon as you start fiddling with the software, you technically void your warranty.
That said, most fiddling can be undone and if the phone were to end up in a state that you couldn't boot it to fix your fiddling, there's a fairly good chance that the engineers wouldn't be able to boot it to discover what you've done.
Not to mention, from past personal experience, a lot of front-line engineers that actually deal with faulty handsets that are sent away for repair don't really care or may not be bright enough to be able to tell that you've messed with your phone.

Thanks. Think I'll go ahead and mod it. Been reading the relevent posts/stickies and from what I can see as long as I'm carefull and follow the various steps closely and in order, I'll be unlucky to brick it. Think I'd get pissed off waiting several months for any fault to show- just wary of the earpiece going and then being told I'm screwed coz I've played with the software! Thanks again.

[Q] Does unlock Bootloader mean out of warranty?

Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom

It will show re-lock, and I guess this is the purpose.
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse

khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.

Yes, I believe that ANY rooting (and therefore ROM changes) voids the warranty of ANY phone however there are ways of unrooting your phone so that it appears completely unrooted.
Here's one method that may work: http://forum.xda-developers.com/showthread.php?t=900875
However if you use a program such as superoneclick, ginerbreak, etc then an unroot feature is often included.
I believe that these methods don't leave an obvious trace, thus allowing a warranty claim to be made.

dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
That means if something wrong to my phone such as the screen is broken, I can still claim it, right?
If it is, I will begin to unlock my phone and install other ROM doubtlessly.

dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
I had to send my HOX back to the shop because of a dodgy touchscreen. Of course, I had already installed ARHD so I was faced with the same issue. I reinstalled the proper RUU and relocked my bootloader. The shop accepted my RMA after finding the defect and told me that they had sent the phone to the HTC Service Center. So as of now the phone is wherever that is awaiting repair. The jury is still out as to whether they will investigate if the bootloader is relocked. I don't think it will be an issue, but I will report back as soon as I get word!
Cheers,
Mathieu
ps - I will change my signature as soon as I get my HOX back...

HTC will still honor warranty claims even if your phone was unlocked via HTCdev. The lcd on my One X decided that it would display the screen whenever it wanted to and not when I did. I called HTC and opened a ticket, shipped it to them, paid their slightly frustrating $20 USD handling fee, and now it's in repair with nothing else I need to pay.
This is with a unbranded HTCdev unlocked phone that had at least 4 different ROMs flashed as well as 2 kernels.
As far as your question of dodging the RE-LOCKED screen:
Until someone finds a way to S-OFF, we're stuck with it. But believe me that RE-LOCKED looks a whole lot better in HTC's eyes than TAMPERED.
If all you want to do is flash ROMs, just do it the HTC provided way.
Unless you manage to fry your phone by overclocking to 2.5ghz or overvolting, you'll be fine if the phone breaks.

Hi guys,
Just an update. I just received an email in which I was informed that my HOX has been repaired/replaced (I wonder which it is?). So either they didn't check the bootloader (or any secret log files of what has been installed) or they just didn't care. It would seem to have gone well...

[Q] Unroot and restore the warranty

So i havent rooted yet (so many reasons to root god dammit!) but i also want to keep the warranty or at least for hardware issues, that my arise during my warranty period. I dont plan on installing roms mostly just rooting stock for some root features that i like. let's say i ran into an issue, can i unroot and restore my warranty?

Loodakid said:
So i havent rooted yet (so many reasons to root god dammit!) but i also want to keep the warranty or at least for hardware issues, that my arise during my warranty period. I dont plan on installing roms mostly just rooting stock for some root features that i like. let's say i ran into an issue, can i unroot and restore my warranty?
Click to expand...
Click to collapse
You can unroot and relock the bootloader, but it will always show that it has previously been unlocked. It's then really up to HTC what they do should you claim under warranty (in theory they should still cover hardware faults, but there have been threads from users who've still been charged because they'd flashed other ROMs, so I wouldn't say it's guaranteed).

ahh ok, well i'll bump this to get more opinions on the matter but still Thanks

hopscotchjunkie said:
You can unroot and relock the bootloader, but it will always show that it has previously been unlocked. It's then really up to HTC what they do should you claim under warranty (in theory they should still cover hardware faults, but there have been threads from users who've still been charged because they'd flashed other ROMs, so I wouldn't say it's guaranteed).
Click to expand...
Click to collapse
I believe if your phone goes back with "illegal" software they will replace your motherboard and what ever else and charge you but if its relocked all stock and the fault was without doubt not.caused by the user warranty should remain.
Interesting how they refer to custom firmware as illegal.
Sent from my HTC One X using XDA Premium HD app

what about flashing other roms, then when returning, flashing stock rom and relocking?

[Q] How to flash ROMs, root without losing warranty ?

HI
I just bought me the g pad 8.3 (updated to kitkat) and asking myself how far Im going with costum-ROMs, rooting etc.
From my Galaxy S2 I know, that costum ROMs are a good choice, but with that old smartphone I had no concerns about warranty.
With my G Pad I now asking myself if I only root, or if Im going to flash a costum ROM on it. I really need the xposed framework and some apps with root,......so perhaps xposed will be enough to add some mods.
Im just a little bit concerned about warranty issues so can someone plz tell me what I have to watch out for to not void it ?
In case I have to use warranty I could simple unroot and factory reset ? Or should I flash back orginalimage I backed up before ?
How is it if I use ROMs?,.......from my galaxy S2 I remember that you had to watch out to not increase the flashcounter, etc
Can someone plz kill be concerns by updating my knowledge about this.
thx 4 any help.
revnu

I know the question sounds a bit general,....
...but it would really help me if someone can tell me a safe way, how I can first backup the stock image, so I can reflash, after rooting,etc, then turning back the device for warranty.
any tips are welcome
thx revnu

Warranty
revnu said:
I know the question sounds a bit general,....
...but it would really help me if someone can tell me a safe way, how I can first backup the stock image, so I can reflash, after rooting,etc, then turning back the device for warranty.
any tips are welcome
thx revnu
Click to expand...
Click to collapse
You can't root or flash ROMs without voiding warranty, but you can restore it with the LG software and then your warranty is back.

BlueTaurus said:
You can't root or flash ROMs without voiding warranty, but you can restore it with the LG software and then your warranty is back.
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Click to collapse
+1

how safe is to change rom?

I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?

augugusto said:
I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?
Click to expand...
Click to collapse
Everytime I got brand new phone I always unlock bootloader install custom recovery and root. If you dont have any defect hardware, having warranty didnt do anything for you, you can relock bootloader back, incase you wanna sell it or something.
As long you follow the guide carefully and DO NOT cross flashing or flashing unknown package/firmware you didnt know what for is, its pretty safe.

augugusto said:
I just got my note 8t and I miss having root and a custom rom, but I'm scared of voiding the warranty on a new phone. What do you recommend? What would you do?
Click to expand...
Click to collapse
I mean it's safe if you do it step by step. I do it on every phone I own. For me warranty is not my thing, I barely drop my phone and I've never experienced any hardware problems in my life...
It's about you. What do you want ? :silly: