Develop Bugs

HTC P3300 needs USB port repair, any experience with PPC Techs?

After trying all types of tricks, I am still unable to get my USB port on the Artemis to do anything but charge the phone. I am dying to stick a Tom_codon firmware on the thing but without a USB port I am pretty much dead in the water. Anyone have any experience with PPC Techs repair service? They seem like they are pretty fast at turnaround time. I am curious how much a mini-USB port repair might cost. Don't they just open the case, de-solder old port, solder in a new one, close it and run some diagnostics or does it go deeper than that?
Any experience or pricing info for this type of repair would be appreciated. Thanks!
Really wish we had some news on the HTC Polaris...might be vaporware!
Dubhead

No one has ever used PPC Techs??
Looks like everyone has a perfectly functional Artemis all the time?! I would love to get mine repaired if it is worthwhile, especially since the WM6 upgrade is out from HTC. Anyways, please weigh in with your thoughts/experiences in getting a repair done either from PPC Techs or HTC themselves. Thanks!
~Dubhead~

Hi,
my Problem is exactly the same. But I cant send it to t-mobile because i've flashed an WM6 for O2 and without USB I can't update to the original German T-Mobile ROM.
Greetings
Ali

I had a minor probelm with the USB connector where the headphones would crack and splutter on playback.
I used some good contact cleaner and it seems to have done the trick.

Aligator said:
Hi,
my Problem is exactly the same. But I cant send it to t-mobile because i've flashed an WM6 for O2 and without USB I can't update to the original German T-Mobile ROM.
Greetings
Ali
Click to expand...
Click to collapse
if your device is CID-Unlocked you can flash any rom with micro-sd-card and bootloader. go to wiki
edit:
here the link to wiki: Artemis SD Card Flashing

USB not working & excessive battery drain - anybody's found solution?

Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael

medved.m said:
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
Click to expand...
Click to collapse
Take a magnifying glass and check the USB port. Some people have found that some of the pins get bent over. If so, you may be able to carefully bend it back straight. Having a bent pin might explain the power drain as well as no USB.

3 weeks ago, my usb wasnt working. I couldnt connect with pc, but charging worked.
I have sent the device to htc, and they replaced the motherboard..

freaknormel said:
... I have sent the device to htc, and they replaced the motherboard..
Click to expand...
Click to collapse
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)

medved.m said:
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
Click to expand...
Click to collapse
You can't? There are instructions on the ROM burning forum for returning it to stock SPL.

Why can't a bricked phone be revived?

This is a question for those in the know when it comes to programming.Why isn't there a way to revive a bricked phone? Can't there be some method for a host computer to manually write the radio to the device? How does HTC fix a bricked phone for it to be a refurb?
I'm just very curious about this because I see a few people attempt to update the radio only to lose power and brick their EVO. I have no programming experience so don't know what goes on at the internal component level. Thanks in advance for your input.

It goes back to the old bootstrapping problem when computers were being developed. A computer (in this case, your cell phone) is pretty dumb at the hardware level. All it can do is run programs. That's ALL it can do. It can't even load a program, only run them. Thus the problem. It gets solved by injecting a "bootstrap" program at startup (from the phrase "pull yourself up by your bootstraps") which is a program that runs and gives access to all the I/O, and the computer can then load more programs.
When you update this bootstrapping program, it gets dicey, because if it isn't written right, or if there's a glitch during the update, this most basic of all functions gets corrupted. If the program that tells the phone how to load programs goes away, all the phone can do is... sit there. Like a brick.
Hope this helped!

That helped me, thanks.

Soylent Grin said:
It goes back to the old bootstrapping problem when computers were being developed. A computer (in this case, your cell phone) is pretty dumb at the hardware level. All it can do is run programs. That's ALL it can do. It can't even load a program, only run them. Thus the problem. It gets solved by injecting a "bootstrap" program at startup (from the phrase "pull yourself up by your bootstraps") which is a program that runs and gives access to all the I/O, and the computer can then load more programs.
When you update this bootstrapping program, it gets dicey, because if it isn't written right, or if there's a glitch during the update, this most basic of all functions gets corrupted. If the program that tells the phone how to load programs goes away, all the phone can do is... sit there. Like a brick.
Hope this helped!
Click to expand...
Click to collapse
Thanks for the info. That is interesting. So how does HTC initially put the bootstrap in and/or how do they handle a bricked phone?

Soylent Grin said:
It goes back to the old bootstrapping problem when computers were being developed. A computer (in this case, your cell phone) is pretty dumb at the hardware level. All it can do is run programs. That's ALL it can do. It can't even load a program, only run them. Thus the problem. It gets solved by injecting a "bootstrap" program at startup (from the phrase "pull yourself up by your bootstraps") which is a program that runs and gives access to all the I/O, and the computer can then load more programs.
When you update this bootstrapping program, it gets dicey, because if it isn't written right, or if there's a glitch during the update, this most basic of all functions gets corrupted. If the program that tells the phone how to load programs goes away, all the phone can do is... sit there. Like a brick.
Hope this helped!
Click to expand...
Click to collapse
Thanks good explanation appreciate that.

rafroehlich2 said:
Thanks for the info. That is interesting. So how does HTC initially put the bootstrap in and/or how do they handle a bricked phone?
Click to expand...
Click to collapse
There is probably a JTAG interface somewhere in there. In fact,that's how the original hack of the IPhone was done. (Better ways were since found) Most devices have a quasi standard interface for programming the flash and accessing and the hardware for diagnostics. For instance,linksys routers actually have a spot on the board to solder a header and you can make a cable that connects to the parralel port. Do a google search for "Hairy Dairy Maid Debrick" and you will find it. A similar thing is probobally possible with the Evo (Ive even seen them on Hard Drives and CD Rom drives) The problem is,its not entirely standardized,and it might not even be a connector or pads on the board. It might instead be a matter of knowing where you can connect the leads on the board to something that under the right circumstances BECOMES the JTAG connector. (For instance,a pin that controls something else might be a JTAG interface for the first few hundred milliseconds of start-up,or if a certain other pin of the chip is grounded when the power is applied. It might also be completely internal to the chip,and there be NO connectors on the board (it almost CERTAINLY has the capability,they need it during prototyping) and the chips might be programmed BEFORE they are soldered in. It might take replacing the rom chip to get it to go. There are lots of ifs
Chances are though,the factory has a special cable and a special software program that can reprogram the device. To replicate that might be relatively easy or could be next to impossible but requires a certain degree of knowledge about the hardware. What I suspect is,until someone who has the skills to make such a cable bricks their phone,they wont bother figuring out how to debrick one. In fact,when that person bricks their phone,they will probably take it back to sprint and say "I dont know what happens" In fact,even if its stuck looping in an obviously hacked boot loader he for some odd reason cant undo,hes probably going to send it back to sprint. I know someone who did exactly that to their brand new HP laptop. He found that 15kv from the flyback of an old B&W television applied to the memory slots took care of the looping and Best Buy gave him another one. As he put it "I dont know what happened,but it smells bad and wont boot up"

pflatlyne said:
There is probably a JTAG interface somewhere in there. In fact,that's how the original hack of the IPhone was done. (Better ways were since found) Most devices have a quasi standard interface for programming the flash and accessing and the hardware for diagnostics. For instance,linksys routers actually have a spot on the board to solder a header and you can make a cable that connects to the parralel port. Do a google search for "Hairy Dairy Maid Debrick" and you will find it. A similar thing is probobally possible with the Evo (Ive even seen them on Hard Drives and CD Rom drives) The problem is,its not entirely standardized,and it might not even be a connector or pads on the board. It might instead be a matter of knowing where you can connect the leads on the board to something that under the right circumstances BECOMES the JTAG connector. (For instance,a pin that controls something else might be a JTAG interface for the first few hundred milliseconds of start-up,or if a certain other pin of the chip is grounded when the power is applied. It might also be completely internal to the chip,and there be NO connectors on the board (it almost CERTAINLY has the capability,they need it during prototyping) and the chips might be programmed BEFORE they are soldered in. It might take replacing the rom chip to get it to go. There are lots of ifs
Chances are though,the factory has a special cable and a special software program that can reprogram the device. To replicate that might be relatively easy or could be next to impossible but requires a certain degree of knowledge about the hardware. What I suspect is,until someone who has the skills to make such a cable bricks their phone,they wont bother figuring out how to debrick one. In fact,when that person bricks their phone,they will probably take it back to sprint and say "I dont know what happens" In fact,even if its stuck looping in an obviously hacked boot loader he for some odd reason cant undo,hes probably going to send it back to sprint. I know someone who did exactly that to their brand new HP laptop. He found that 15kv from the flyback of an old B&W television applied to the memory slots took care of the looping and Best Buy gave him another one. As he put it "I dont know what happened,but it smells bad and wont boot up"
Click to expand...
Click to collapse
Wow. Thanks for the detailed answer. Too bad this isn't a standardized item. I hope eventually things progress enough where this isn't even a thought. Thanks again for the good response.
Sent from my PC36100

rafroehlich2 said:
Wow. Thanks for the detailed answer. Too bad this isn't a standardized item. I hope eventually things progress enough where this isn't even a thought. Thanks again for the good response.
Sent from my PC36100
Click to expand...
Click to collapse
Yea,it would be nice if it were. Its kinda sorta quasi standard,so it HAS been done in some cases where its necessary,but often there are easier ways around it. Personally, I have allways thought that its a pretty stupid thing to make a piece of equipment that can fail due to a bad flash. The people who designed many of the flash memory chips seemed to agree,and they added something called a "boot block" to many,but the way its implemented,when its implemented doesn't fully protect you from a bad flash. Its even worse now that everything is in ball grid array chips soldered down to the board.

Phone life after death. Breaking the Jtag taboo.

I had some research yesterday, yet I still can't find a proper answer to most of my questions about the following subject. Hoping some of the experts here can contribute some of their knowledge and hopefully I will edit this thread to a guide, or at least spare others the need for wondering around the web as I did.
Well, Few days ago I turned off my phone, and it wont turn on or response to any physical key combination, usb connection (Except for charging the battery) or even that famous Samsung jig (301KΩ Between pin 4 and 5 on the usb connection). It is not recognizable by any device while connected through usb interface. It is permabricked. The worst thing that can happen to a phone while the hardware is intact.
Although the name indicates otherwise, some things can be done in order to get the device working again.
It is a process in which the phone's main bored is exposed, than a special device (e.g riff box) is connected to certain areas on the pcb that were made that way for the initial configuration of the phone back in the factory. The pinout of the connection varies in each model, but the interface is the same and called "Jtag". Than, that device connects to a pc through usb interface.
So the first step would be to get that device and to connect it to both pc and phone's motherboard through a certain pinout that is mostly hard to get. You'll need a driver for that jtag flashing device and a compiled file which you would like to flash in to your phone. I don't know if that file is specific to each model or to the certain chip the phone is using (Can different models with the same chip be flashed the same way? Reply if you know and I'll edit it here).
By what I know, after flashing that file the phone will be accessible through usb interface for further flashing of the rom.
Alternatively, There are some companies that offer that kind of service. I couldn't find any who work with T989, and prices for that kind of service.
I would like to have as much information as possible and maybe eventually I'll be able to get my phone fixed. In that case I'll add some photos and document the process.

Michael.fri said:
I had some research yesterday, yet I still can't find a proper answer to most of my questions about the following subject. Hoping some of the experts here can contribute some of their knowledge and hopefully I will edit this thread to a guide, or at least spare others the need for wondering around the web as I did.
Well, Few days ago I turned off my phone, and it wont turn on or response to any physical key combination, usb connection (Except for charging the battery) or even that famous Samsung jig (301KΩ Between pin 4 and 5 on the usb connection). It is not recognizable by any device while connected through usb interface. It is permabricked. The worst thing that can happen to a phone while the hardware is intact.
Although the name indicates otherwise, some things can be done in order to get the device working again.
It is a process in which the phone's main bored is exposed, than a special device (e.g riff box) is connected to certain areas on the pcb that were made that way for the initial configuration of the phone back in the factory. The pinout of the connection varies in each model, but the interface is the same and called "Jtag". Than, that device connects to a pc through usb interface.
So the first step would be to get that device and to connect it to both pc and phone's motherboard through a certain pinout that is mostly hard to get. You'll need a driver for that jtag flashing device and a compiled file which you would like to flash in to your phone. I don't know if that file is specific to each model or to the certain chip the phone is using (Can different models with the same chip be flashed the same way? Reply if you know and I'll edit it here).
By what I know, after flashing that file the phone will be accessible through usb interface for further flashing of the rom.
Alternatively, There are some companies that offer that kind of service. I couldn't find any who work with T989, and prices for that kind of service.
I would like to have as much information as possible and maybe eventually I'll be able to get my phone fixed. In that case I'll add some photos and document the process.
Click to expand...
Click to collapse
1st off, it's "taboo" not tabu. Secondly there is already a pretty good amount of threads that have covered this in detail, I'm certain because I have posted in them. Lastly, please SEARCH the existing threads before creating a new one; the answers to all your questions are already there.

1. Thanks, Changed to "Taboo".
2. I searched, I really did. I went all over google with many key words and covered up this forum as well. All I got is some articles about the jtag protocol, which is good for knowledge but too general for the application I need, and some threads in which people writing that their phone is bricked and asks what to do about it. Not a single post is about how to fix that independently, and what does it require. If you could give me link to these threads you say that covers up the subject, I'll delete this thread at once.

Michael.fri said:
1. Thanks, Changed to "Taboo".
2. I searched, I really did. I went all over google with many key words and covered up this forum as well. All I got is some articles about the jtag protocol, which is good for knowledge but too general for the application I need, and some threads in which people writing that their phone is bricked and asks what to do about it. Not a single post is about how to fix that independently, and what does it require. If you could give me link to these threads you say that covers up the subject, I'll delete this thread at once.
Click to expand...
Click to collapse
don't pay attention to that guy he like to troll every where he goes. Try to google search for mobile tech or Adam Outler, and check if he get the Jtag service for our phone. If I'm not wrong the charge for the Vibrant was $50.00 plus shipping and handling. I hope you can fix your phone.
Sent from my SGH-T989 using xda premium

Do you know what caused the brick?
Sent from my SGH-T989 using xda premium

Searched, and yet no result. Sending the phone to the U.S is quite risky. I have no idea how they're intended to pack it before sending it back. I would rather doing this in Israel.
I saw on ebay several devices associated with Jtag. the price starts from 10$ for a simple usb dongle, through 30$ devices, which is the price of most of the jtag devices I found, to the 150$ riff box that is associated with phone unbricking.
By what I know Jtag is a simple serial protocol. I just need sort of "bridge" to translate the logic 1's and 0's with the right voltage level and certain clock speed to a usb interface or even RS232. How expensive can that be?
I also contacted several ebay sellers which offer a jtag repair service. they all answered this model is not supported.
I would go to Samsung labs in Israel and see what they can do to get it working.
I just thought to invest 20$, get that sort of device and to get it done by my own.
Another issue is the pinout. The pinoput of the Jtag connection is not shown in any website, so I have no way of knowing how to connect on this specific PCB.
Last thing I need is that new bootloader I can flash, and a software to flash it through. Where can I download it?
About the reason for bricking the phone, I have no Idea. As I said, last time I've installed new rom was more than a week prior to the incident. I've used some overclocking app mostly to underclock my phone, cause it drained the battery like hell before, even while it was running on stock and after changing the rom several times.
I also used some usb otg device which worked normally, but was not plugged to the device even few hours before it was bricked.

Hopefully we can figure out the cause of these permabricks so we can prevent it from happening to more people.
Sent from my SGH-T989 using xda premium

I gotta say, this is quite alarming. That the phone can just hard brick itself like this spontaneously.
I've had some scary experiences with the phone myself. Like a couple of random reboots that required the long power press for the phone to power back on. At least it always came back on.
I'm also from Israel myself so a similar scenario can bring me to the same situation as you.
Good luck with getting any kind of solution.
Sent from my SGH-T989 using xda premium

parusia said:
don't pay attention to that guy he like to troll every where he goes. Try to google search for mobile tech or Adam Outler, and check if he get the Jtag service for our phone. If I'm not wrong the charge for the Vibrant was $50.00 plus shipping and handling. I hope you can fix your phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Troll for advising to follow the posted rules of membership ? WOW

I just contacted Adam and still no jtag for this device .
Sent from my Galaxy Nexus using XDA App

did you look for a service manual?
- the manual may cover schematics for jtag device.

Been flashing phones since the Razr and never bricked a phone I couldn't repair myself. That is until I tried to flash my GSII back to stock through odin. Sent it to Samsung and they had to replace motherboard. Now I'm a little nervous about using odin.

reocej said:
Been flashing phones since the Razr and never bricked a phone I couldn't repair myself. That is until I tried to flash my GSII back to stock through odin. Sent it to Samsung and they had to replace motherboard. Now I'm a little nervous about using odin.
Click to expand...
Click to collapse
I recommend splurging on the $2-3 for a jig, I have had moments where I thought I was SOL & the jig saved my arse.

Michael.fri said:
Last thing I need is that new bootloader I can flash, and a software to flash it through. Where can I download it?
Click to expand...
Click to collapse
Did you solve your problem?

I was looking at using QPST
QPST is a program often frowned upon here at xda. It is commonly used to flash phones, and has little to do with android coding. The software is made for Qualcomm (or by them) and this device has a chip from them in it. This has tools for building and installing bootloaders and partition tables. Our device after a hard brick (and still serviceable by JTAGing) has a com port open still and if you load the driver in windows you will see a port number as others here on XDA have said. The driver allows ODIN to see the device but not connect. QPST does connect, but I have not attempted to flash anything to it since I have not built any files to load. I'm kind of stuck creating the needed xml that makes the partition table and headers and file that are to be loaded to partitions. This is really a softbrick, in my opion, but nobody has the knowledge for this level of building and coding, with this tool, here at XDA. If somebody does, it may make those selling JTAG services mad, but that would mean we could fix our phones on our own. On my own, I'm a few weeks away from this solution, with some help from people here that know how to write xml for partition tables and can help me locate files for a build, I can generate the files, test them, make a write up and post the solution in just a few days.
By the way, this is a multi-device solution in the long run. We get one fixed and we can start on the others with this same issue, where the only life left in the device is the Qualcomm download mode driver showing in windows device manager.

Michael.fri said:
I had some research yesterday, yet I still can't find a proper answer to most of my questions about the following subject. Hoping some of the experts here can contribute some of their knowledge and hopefully I will edit this thread to a guide, or at least spare others the need for wondering around the web as I did.
Well, Few days ago I turned off my phone, and it wont turn on or response to any physical key combination, usb connection (Except for charging the battery) or even that famous Samsung jig (301KΩ Between pin 4 and 5 on the usb connection). It is not recognizable by any device while connected through usb interface. It is permabricked. The worst thing that can happen to a phone while the hardware is intact.
Although the name indicates otherwise, some things can be done in order to get the device working again.
It is a process in which the phone's main bored is exposed, than a special device (e.g riff box) is connected to certain areas on the pcb that were made that way for the initial configuration of the phone back in the factory. The pinout of the connection varies in each model, but the interface is the same and called "Jtag". Than, that device connects to a pc through usb interface.
So the first step would be to get that device and to connect it to both pc and phone's motherboard through a certain pinout that is mostly hard to get. You'll need a driver for that jtag flashing device and a compiled file which you would like to flash in to your phone. I don't know if that file is specific to each model or to the certain chip the phone is using (Can different models with the same chip be flashed the same way? Reply if you know and I'll edit it here).
By what I know, after flashing that file the phone will be accessible through usb interface for further flashing of the rom.
Alternatively, There are some companies that offer that kind of service. I couldn't find any who work with T989, and prices for that kind of service.
I would like to have as much information as possible and maybe eventually I'll be able to get my phone fixed. In that case I'll add some photos and document the process.
Click to expand...
Click to collapse
Mobile Tech offers the JTag service. There is even a discount for XDA members. They offer the service for all variants of the S2
Here you go!
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-jtag-brick-repair/

daxxone said:
QPST is a program often frowned upon here at xda. It is commonly used to flash phones, and has little to do with android coding. The software is made for Qualcomm (or by them) and this device has a chip from them in it.*snip* On my own, I'm a few weeks away from this solution, with some help from people here that know how to write xml for partition tables and can help me locate files for a build, I can generate the files, test them, make a write up and post the solution in just a few days..
Click to expand...
Click to collapse
Any word on a fix using QPST?

Oneplus 3 USB Port not working

The USB port has seemed to have stopped working for all intents and purposes.
Today, when I returned home from a different city and tried to charge my phone using the adapter, it didn't charge.
Then I tried connecting it to the pc with similar results. When I booted into fastboot and tried connecting to pc, it said usb device not recognized.
One weird thing that happened is, after the baggage scan today in the airport, the phone had automatically booted into fastboot mode. I don't know if this could be related to the problem.
Please advise.

if you're unable to get your computer to register the device in all modes (fastboot, bootloader, recovery, etc) then you might have a legitimate hardware issue which you won't be able to fix without physical repair.

2x4 said:
if you're unable to get your computer to register the device in all modes (fastboot, bootloader, recovery, etc) then you might have a legitimate hardware issue which you won't be able to fix without physical repair.
Click to expand...
Click to collapse
Took it to the service center. Dude repaired it for free but returned it saying the whole motherboard was waterlogged and my warranty is now void because of that.
Funny thing is the closest the phone has been to wet is when the sweat from my face touched it.
I suspect foul play but doubt I can do anything about it.
Feel like a dunce now for purchasing a one year extended warranty now.