Related
Bit of a strange one.....
Phone was fine last night, replied to a text, checked my phone 10 minutes later and its not working, doesn't seem to be responding to the power button so was a little confused, no captive feedback, no lights or sounds. Battery was showing 62% prior.
It hasn't worked since.
Tried:
- Holding down the power to restart the phone.
- Holding down power and vol - to get into the bootloader
- Charged it for 10 hours (doesn't even indicate the LED)
- Tried connecting to a PC (and PC doesn't recognise it at all - again no LED)
The phone is an international one x. It is rooted and has been fine since August on root. Wasn't being used excessively or any stress that you would expect to cause a failure. Wasn't dropped or anything.
I'm stumped, had a search on here and can't find anything. So before i put an insurance claim in, does anyone have any suggestions? Battery failure? Motherboard failure?
Cheers
Try connecting your phone to your pc, see what Windows recognises it as
Sent from my faster than SGS3 HOX.
XxVcVxX said:
Try connecting your phone to your pc, see what Windows recognises it as
Sent from my faster than SGS3 HOX.
Click to expand...
Click to collapse
It doesn't recognise it as anything and the led is not appearing on the phone.
Thanks
Phone is stuck in apx mode or something, you'll have to send it back for repair. I just did it 2 days ago, It's really worring because I'm seeing a lot of these cases but nobody has reported back to say what htc has done about it. I hope I don't get charged for it.
Maximus78 said:
Phone is stuck in apx mode or something, you'll have to send it back for repair. I just did it 4 days ago, It's really worring because I'm seeing a lot of these cases but nobody has reported back to say what htc has done about it. I hope I don't get charged for it.
Click to expand...
Click to collapse
Is that likely to be software related? As Im giving a HTC rep a hard time on the Chat and he has stipulated the following (which i am tasking him about as i believe he is in accurate)
'Should our engineers find any physical damage, wear and tear, illegal software, illegal repair attempts or your warranty has expired, the repair will be chargeable and we will send you a quote via email.'
Well that covers every single warranty claim does it not?
Used to have this problem with my sensation xe,connect to pc and 're boot your bootloader,can't remember the exact commands.
Worth a try ..
Sent from my HTC One X using xda app-developers app
Phone is dead send it to HTC ,they will repair it under warranty,HTC won't know anything because phone is DEAD
atrako1973 said:
Phone is dead send it to HTC ,they will repair it under warranty,HTC won't know anything because phone is DEAD
Click to expand...
Click to collapse
How do i know its 100% dead, can they do anything i can't? Also they can tell from my IMEI its rooted and will blame that as a way to avoid a warranty claim.
markb63 said:
Used to have this problem with my sensation xe,connect to pc and 're boot your bootloader,can't remember the exact commands.
Worth a try ..
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I have tried various ABD reboot commands (to my brief knowledge) and its non existent as far as a PC is concerned
vis-tec said:
I have tried various ABD reboot commands (to my brief knowledge) and its non existent as far as a PC is concerned
Click to expand...
Click to collapse
Mine wasn't non existent to my pc. When I connected it via usb my pc made a sound but not like the normal one and then windows said it couldn't install the drivers. So each time I connected it a strange exclamation mark was showing where normally it would show usb connected.
There is no wear and tear and not opened it but if they mean illegal software as in custom rom then I'm F***ed. So I'm not sure how they'll respond. Got a msg from three uk today saying they've received my device and are assessing it now. So that was two days of sending it in, not bad.
Think I might open a thread when I get it back letting everyone know the final outcome since I haven't seen anyone reporting on what similar experience they've had.
vis-tec said:
How do i know its 100% dead, can they do anything i can't? Also they can tell from my IMEI its rooted and will blame that as a way to avoid a warranty claim.
Click to expand...
Click to collapse
Again HTC has no chance in hell to know whatever happened to your phone ,they will change the motherboard ,end of story,please send it to HTC ,call them ,tell them phone is not respoding to anything,don't mention root or anything like that,they will arange pick-up ,HTC one x still has 16 months warranty, send it don't be a chicken
even mines stuck in apx mode..i also have given the phone to service centre...curiously all the post about apx mode have occured after they upgraded to jb.
kartiyk said:
even mines stuck in apx mode..i also have given the phone to service centre...curiously all the post about apx mode have occured after they upgraded to jb.
Click to expand...
Click to collapse
I never upgraded to JB so that debunks that myth, H3G_001 cid. I started experiencing massive lock-ups and force closures before it stopped responding (apx-mode). I have sent it in for repair now.
Maximus78 said:
I never upgraded to JB so that debunks that myth, H3G_001 cid. I started experiencing massive lock-ups and force closures before it stopped responding (apx-mode). I have sent it in for repair now.
Click to expand...
Click to collapse
right then~ even i faced lot off errors just before it went dead....unfortunately i thought it to be a rom issue,but learnt my fate a few hours later !
Don't believe mine was an APX issue. Didnt get the 'APX Scfreen' that many describe or any kind of recognition from a PC either on the PC or the phone.
Phone was collected 2 hours ago. Will advise when i hear from them. If not i will put an insurance claim in through my phone insurance.
vis-tec said:
Don't believe mine was an APX issue. Didnt get the 'APX Scfreen' that many describe or any kind of recognition from a PC either on the PC or the phone.
Phone was collected 2 hours ago. Will advise when i hear from them. If not i will put an insurance claim in through my phone insurance.
Click to expand...
Click to collapse
apx screen doesnt show up in our phones. when you connect the device through usb it will show up as drivers not avaialable or so.and apx will be shown in device manager window
I have same problem with my One X. Phone is now in service and I wait to see what will be with my phone. I also have many problems with some apps, IGO stop to work, Google maps also and when I try to open quadrant standard my phone turn off display and died :crying: .
I am from Europa (Serbia) I bought brand new phone from a guy who brought it from Singapore (don´t have warranty). Phone is CID - 044 and Asia_WWE. My friend have phone service and yesterday he try everything and nothing, today will try with something what he called "BOX"
This is getting scary because the exact same thing is happening to many of us now and around the same time. I accepted a quote from three uk yesterday of £76 to repair it. The three service centre chap said due to illegal software they were not able to flash it. I am very saddened that I won't be able to flash from now on.
Maximus78 said:
This is getting scary because the exact same thing is happening to many of us now and around the same time. I accepted a quote from three uk yesterday of £76 to repair it. The three service centre chap said due to illegal software they were not able to flash it. I am very saddened that I won't be able to flash from now on.
Click to expand...
Click to collapse
If Three UK supplied your phone, you shouldn't have to pay. Consumer protection laws.
BenPope said:
If Three UK supplied your phone, you shouldn't have to pay. Consumer protection laws.
Click to expand...
Click to collapse
But they knew I'd put illegal software on it. I'm sure they just connected it to their pc got a nod from htc and that sorted that problem out. 76 quid please for looking at it.
Last week,before going to sleep, I put my s3 phone to charge before going to class. When i woke up in the morning i knew something was wrong because my alarm never rang.
Because i live in india now, I first called samsung and they told me I would have to pay 70$ just to ship it to texas center and then have to pay whatever the cost is to fix the problem.
Naturally, I took it to a mobile repair shop down the road. They first said my phone had some boot problem. After a week they said nothing could be done and that the motherboard is fried.
Here are the problems.. When i woke up, the phone was off and the charging light wasnt even showing. I kept trying to turn thr phone on and it tuened on once all the way to the samsung logo and sound and then shut off again. After that, it hasnt turned on since. Boot menu doesnr work. Download menu also doesnt work.
It doesnt turn on but the charging light shows uo when i insert thr charging cable.
What do you guys think? What should i do? Is my motherboard really fried? Should i try to find a new motherboard on amazon and try setting it up myself? I dont think my warranty is still active with at&t if that makes any difference.
Looking forward to any help,thanks.
Plug into a computer and check device manager. If it says qhsusb_dload or something similar it may just be bricked. If so try the debrick method in this section. Worth a shot before spending money on it.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
DocHoliday77 said:
Plug into a computer and check device manager. If it says qhsusb_dload or something similar it may just be bricked. If so try the debrick method in this section. Worth a shot before spending money on it.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Click to expand...
Click to collapse
After I plug into the computer..nothing happens.
Ill try again after i get home.
The phone is rooted. Though i havnt updated it in a very long time.
Also i should mention that sometimes the red charging light comes on and sometimes it doesnt. Also when i connected it to a different computer it showed a message rhat something failed to download.
Which charging adapter did you use? Was it the stock samsung adapter or an aftermarket one?
so after plugging in the phone to the computer, I tried to look for anything in the device manager, however have come up empty handed.
So, its safe to assume, its not bricked (as that is semi-reversible).
And that the phone is most likely motherboard fried...which sucks and means I have to get a new phone.
Is there anyway to extract the information from internal storage? like documents and pdfs and possibly notes? Or is that option not available aswell?
I am thinking it is a hardware failure at this point. I would say to check the USB port as those to tend to get damaged sometimes, but you took it to a shop already and they should've noticed it if that were the case. These devices are getting old though, and I've been seeing more and more hw failures lately, so considering all that you said in the op, what the shop told you and what has been discussed here I am thinking that will be the most likely conclusion.
As for getting your data back, I kind of doubt it will be possible. If a shop can't get to it with special equipment and programs, you won't be able to do much more on your own. If its very important/valuable data, you could always try a professional data recovery service, but you're probably going to pay a good bit for that.
I am sorry that this happened and that I can't be any better help to you. Good luck with whatever you decide to do. And feel free to ask for a second opinion. Its always possible I could've overlooked something.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Have you tried a fully charged different battery. You're USB port could be bad not allowing your battery to charge or connect to the computer. If this is the case, your battery didn't charge and went dead during the night and it also may not be getting power from the computer when plugged in. With another battery you might power up and retrieve your data.
S3 motherboard replacement
Hi guys,
I hope somebody here can be of any help. my i9300 (s3) got fried while charging last month. while i was planning to dispose the phone. due i cannot use it anymore and i bought one for good which currently in use, my co-worker just broke the screen of His phone too (s3), fortunately,he agreed to give me his and ask a friend of mine to replaced the motherboard on my s3 with the one from my co-workers phone. the replacement proceeded successfully but upon testing any sim card does not work. it display it has a coverage bar signal, but the notification on top says no sim card.
anybody who would share a thought about what will be the solution is much appreciated!
thanks in Advance
Hi guys, I would like to share my experience with a bricked OP3, I own my OP3 about 3 months ago, currently I'm running 3.5.3 CB, and zero problems with the device until now.
My younger brother has his OP3 about two months ago, and I don't know what's he thinking but he flashed a CM12 on his OP 3. Really I don't understand why a person could do that, however he really screw the phone. Never return from death.
I've tried all guides and possible solutions for the brick, there is no bootloader, no recovery, no vibration, no anything. The phone is really dead.
The device it's recognized by the pc after installing qualcomm drivers and after pressing power +volume up buttons, like qualcomm 9008, and it gets recognized by the unbrick took (msm download tool v3.0).
And when I start the tool it start to flash anything goes apparently well, green successful message. But phones continue as a expensive brick.
When I plugged the phone like it should be, pressing only volume up and connecting cable it gets correctly recognized like qualcomm 9008, and by the tool, but when I hit start, it give me that saharra communication failed message.
But when I unplugged and connect again and hit power + volume up, gets recognized again but I doesn't have that Sahara error and even its flashed with the tool, but phone continue to be dead.
I've disassembled the phone to see if I can see some simple trouble in the hardware maybe, I tested changing parts with my phone to see if the trouble is in some charging or display or anything like that, but all parts are working well.
Even I've put my motherboard on the dead phone and it works perfectly.
I can give up to leave this phone dead like that but I've tried anything possible so I'm planning selling spare parts.
In my country I don't have any SAT or any place like that to repair the phone.
dannytgt said:
Hi guys, I would like to share my experience with a bricked OP3, I own my OP3 about 3 months ago, currently I'm running 3.5.3 CB, and zero problems with the device until now.
My younger brother has his OP3 about two months ago, and I don't know what's he thinking but he flashed a CM12 on his OP 3. Really I don't understand why a person could do that, however he really screw the phone. Never return from death.
I've tried all guides and possible solutions for the brick, there is no bootloader, no recovery, no vibration, no anything. The phone is really dead.
The device it's recognized by the pc after installing qualcomm drivers and after pressing power +volume up buttons, like qualcomm 9008, and it gets recognized by the unbrick took (msm download tool v3.0).
And when I start the tool it start to flash anything goes apparently well, green successful message. But phones continue as a expensive brick.
When I plugged the phone like it should be, pressing only volume up and connecting cable it gets correctly recognized like qualcomm 9008, and by the tool, but when I hit start, it give me that saharra communication failed message.
But when I unplugged and connect again and hit power + volume up, gets recognized again but I doesn't have that Sahara error and even its flashed with the tool, but phone continue to be dead.
I've disassembled the phone to see if I can see some simple trouble in the hardware maybe, I tested changing parts with my phone to see if the trouble is in some charging or display or anything like that, but all parts are working well.
Even I've put my motherboard on the dead phone and it works perfectly.
I can give up to leave this phone dead like that but I've tried anything possible so I'm planning selling spare parts.
In my country I don't have any SAT or any place like that to repair the phone.
Click to expand...
Click to collapse
Damn that sucks. He probably flashed the wrong rom or something else. You should contact oneplus and see if they can do something about it cuz i reckon your brother's phone still has warranty.
dannytgt said:
Hi guys, I would like to share my experience with a bricked OP3, I own my OP3 about 3 months ago, currently I'm running 3.5.3 CB, and zero problems with the device until now.
My younger brother has his OP3 about two months ago, and I don't know what's he thinking but he flashed a CM12 on his OP 3. Really I don't understand why a person could do that, however he really screw the phone. Never return from death.
I've tried all guides and possible solutions for the brick, there is no bootloader, no recovery, no vibration, no anything. The phone is really dead.
The device it's recognized by the pc after installing qualcomm drivers and after pressing power +volume up buttons, like qualcomm 9008, and it gets recognized by the unbrick took (msm download tool v3.0).
And when I start the tool it start to flash anything goes apparently well, green successful message. But phones continue as a expensive brick.
When I plugged the phone like it should be, pressing only volume up and connecting cable it gets correctly recognized like qualcomm 9008, and by the tool, but when I hit start, it give me that saharra communication failed message.
But when I unplugged and connect again and hit power + volume up, gets recognized again but I doesn't have that Sahara error and even its flashed with the tool, but phone continue to be dead.
I've disassembled the phone to see if I can see some simple trouble in the hardware maybe, I tested changing parts with my phone to see if the trouble is in some charging or display or anything like that, but all parts are working well.
Even I've put my motherboard on the dead phone and it works perfectly.
I can give up to leave this phone dead like that but I've tried anything possible so I'm planning selling spare parts.
In my country I don't have any SAT or any place like that to repair the phone.
Click to expand...
Click to collapse
Really sorry To hear it?? BUT CM12 rom??? ? where he find it....?? if you hard bricked phone.. go to a expart devs shop.. he may be solved your problem
If your phone will not power on oneplus service center person are also not able to check how your phone will dead i think so you can claim the warranty.
CM 12 roms developed for One Plus 2,I don't really now why in the hell he do that, but he did it: https://forums.oneplus.net/threads/cyanogenmod-os-12-1-yog4pas1n0-update-25-08-15.349531/
What do you mean with expert dev shop?
Anyway I didn't think I will find some like that shop, I'm in Buenos Aires, Argentina, and maybe 99% of the cellphones technician didn't know anything about Oneplus 3,that's the reason why I've disassembled by miself.
dannytgt said:
CM 12 roms developed for One Plus 2,I don't really now why in the hell he do that, but he did it: https://forums.oneplus.net/threads/cyanogenmod-os-12-1-yog4pas1n0-update-25-08-15.349531/
What do you mean with expert dev shop?
Anyway I didn't think I will find some like that shop, I'm in Buenos Aires, Argentina, and maybe 99% of the cellphones technician didn't know anything about Oneplus 3,that's the reason why I've disassembled by miself.
Click to expand...
Click to collapse
No wonder why it got bricked xD. You should see if you still have the warranty for your brothers phone. Contact oneplus and see if they can replace the phone.
I contact oneplus and they say me I wanna contact my seller to review warranty, but I bought on "Mercado libre" some trading online place like ebay.
So we are in a really bad situation.
dannytgt said:
I contact oneplus and they say me I wanna contact my seller to review warranty, but I bought on "Mercado libre" some trading online place like ebay.
So we are in a really bad situation.
Click to expand...
Click to collapse
Well ****. Can't you contact the seller that you bought it from? Also your brother should be careful next time he flashes a rom. We all make mistakes, sometimes ppl have to learn it the hard way.
Yes this will be the first phone since 2005 year when I started to flash custom roms on samsung omnia i900, thats really dead, I bring from the death a lot of bricked phones. But this phone is really dead so I think I will start sparing parts, maybe we can recover some of the money invested on the device.
If I posted this in the incorrect place or there is something related to my issue, I apologize in advance.
I've been searching here and all over the internet and no progress yet so I decided to make a new account here just to see if anyone can help me because I'm out of ideas right now.
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas. I just want to at least recover some pictures and information I have in it that isn't backed up, if anyone can help me I would greatly appreciate it.
Thanks in advance
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA
sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse
At this point, I'm willing to try anything. Thanks
driss.sadok said:
Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA
Click to expand...
Click to collapse
If it's a hardware issue like sfhub suggested, I don't think this will fix it.
PennyScissors said:
If it's a hardware issue like sfhub suggested, I don't think this will fix it.
Click to expand...
Click to collapse
Same here... cannot enter recovery mode, so flashed new rom stock rom.
The flashing was fine but it didn't help.
guys if u can get to the bootloader, sure it can be fixed.. everything is possible with the fastboot, u can fix any issue. if it's a hardware issue the bootloader wouldn't work as well.
Re Nexus 5X won't turn on - I've had same issue
PennyScissors said:
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas...
Click to expand...
Click to collapse
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.
danielledowns01 said:
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.
Click to expand...
Click to collapse
I contacted Google and they didn't help me at all because my warranty expired last month, they literally just told me to put in a repair request at the LG repair webpage....this sucks
My experience exactly...
My wife's Nexus 5 exhibited the exact same symptoms this morning. It's been running perfectly for 20 months and today it died, and we're unable to even get into the bootloader screen or power on the phone.
Taking your advice, we put it in the freezer for 15 minutes and were able to perform a factory reset wiping all data from the phone. We are going to take advantage of Google's Christmas 2017 promotion and return the Nexus 5X and buy a Moto 4X. They require you perform a factory reset before returning the phone in order to receive a credit for the returned Nexus 5. Thank you so much for the help!
Dennis
sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse
https://forum.xda-developers.com/nexus-5x/help/help-nexus-5x-lg-off-to-t3729739
I've just posted this thread overlooking yours. I think this is becoming another common issue. Has the freezer trick worked with anybody else?
I am having the same issue described here. My Nexus 5x went into a Bootloop about one month ago, but I was able to get it working again by going into Recovery Mode. About 4 days ago it went into a constant Bootloop, just showing the Google screen, and I couldnt get back in to recovery mode. I ordered a new phone on Tuesday (Pixel 2) and as long as I am able to do a factory reset I should get a $150 credit when I send this phone back. So, in desperation, I took a chance on the 15 minute freezer trick, and it worked! I was able to get into recovery mode (power + volume down, select Recovery Mode, little dude on his back came up, pushed power + volume up once) and cleared the cache and applied the factory reset. Ridiculous that this phone only lasted 18 months, but if I get the $150 credit I will be happy.
Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)
d_ckhole said:
Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)
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Click to collapse
The only way to connect that buddy to PC is to get SoC (CPU) working, so theoretically you can go towards reballing the chip. But I guess it's not an easy thing for such a little chip. Also u will need kinda plate for balls, i think there are no common ones, so u can make it yourself if have a technical education.
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO
orcgoblinsupply said:
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO
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Click to collapse
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.
d_ckhole said:
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.
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I've seen a post of a guy who sent his motherboard to china and got reballed it and gained 4gb of ram. Can be wrong, but it was around $50 and a month of time.
---------- Post added at 04:46 PM ---------- Previous post was at 04:40 PM ----------
Actually found the post itself: https://4pda.ru/forum/index.php?showtopic=722679&st=3440#entry68093395 (it's in russian, so u're welcome at translate.google.com) In short - a guy fount a Chinese service and men in the middle who could resend his motherboard to china, it cost him $100
I have a Nexus 5X (running Oreo 8.0 rooted) which was working fine until yesterday. The phone was responding very slowly so I decided to power it off. After that the phone will not power on at all. When I connect it to PC via USB, it shows up as "QHSUSB_BULK" in device manager. I have read online that this means the phone is hard bricked. I bought the phone in June 2016 and the warranty only lasts a year so I can't RMA it. What should I do? I really liked the 5X and nothing out there really compares to it.
@gwynlordofcinder: sad for you. But why you ask the same question as 20 others before? Try freezer and/or oven to get back the mainboard-connections. If successfull, you can save your data or go on with a kernel-profile which makes the big core sleep. Use search for details.
gwynlordofcinder said:
I have a Nexus 5X (running Oreo 8.0 rooted) which was working fine until yesterday. The phone was responding very slowly so I decided to power it off. After that the phone will not power on at all. When I connect it to PC via USB, it shows up as "QHSUSB_BULK" in device manager. I have read online that this means the phone is hard bricked. I bought the phone in June 2016 and the warranty only lasts a year so I can't RMA it. What should I do? I really liked the 5X and nothing out there really compares to it.
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They have extended the warranty to 18 months, or someone said 24 months, since there is a hardware issue with the 5X.
Most likely fixable, but with the need of special files.
Search up on QD Loader 9008 on this subforum and read through it.
i'm on the hunt to find a fix for it, hopefully i'll make it. gonna share my findings asap!
Voicebox said:
They have extended the warranty to 18 months, or someone said 24 months, since there is a hardware issue with the 5X.
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Click to collapse
There is no extended warranty in the UK, which is where I purchased the phone.
gwynlordofcinder said:
There is no extended warranty in the UK, which is where I purchased the phone.
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Since this happened from normal usage and not from you installing a custom ROM or updating the bootloader, or something like that, I think you have the bootloop problem. I normally think of a hard brick being the result of flashing say the incorrect bootloader, or a corrupt file, etc. which can then hopefully be undone by software means to get the right software back on there.
If you have the bootloop, it is a hardware problem. The fact that the phone doesn't bootloop does not mean you don't have the hardware problem. Boot looping was just the most common way to identify it, but many, like mine would just either never even start booting, or would start, then go black.
If you don't figure out any software way to do anything, then try to look for bootloop fixes. Searching for that might get you further. But with a hardware problem, everything except the fix for disabling the big cores (in XDA threads), is temporary unless you are lucky.
Assuming you have a hardware issue, here's some steps to maybe try. I was able to get the rescue fix installed on my phone after using a hair dryer on the motherboard. But that didn't fix anything since my problem was hardware. But if your OTA update was maybe slightly corrupted, maybe it'll help.
https://productforums.google.com/forum/#!topic/nexus/G_0s70PzK_s
To jump right to trying a rescue OTA, go here:
https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!topic/nexus/hdrNONCCoNE
If it doesn't react enough to do anything from a computer, you may have to resort to putting it in the freezer for a while first. Which may give a short period where it'll boot and you can maybe adjust the settings so you can try one of the XDA fixes that disable the big cores.
One fix that disables the big cores:
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Example video of heat gunning the motherboard. He did hair dryer, but then did it again with a heat gun. That's in a separate video of his. By using a heat gun, I was able to get it to where I could pull my data off and it even acted normal for 9 hours. Then rebooted and then eventually ended up bootlooping. The fix to disable the big cores was not around back then, so I never have tried it, and ended up getting the 5X replaced by Google.
https://www.youtube.com/watch?v=SD25mdrgAys
Different walk through:
https://www.youtube.com/watch?v=6HlqfB7VD1E
Voicebox said:
which can then hopefully be undone by software means to get the right software back on there.
Example video of heat gunning the motherboard. He did hair dryer, but then did it again with a heat gun. That's in a separate video of his. By using a heat gun, I was able to get it to where I could pull my data off and it even acted normal for 9 hours. Then rebooted and then eventually ended up bootlooping. The fix to disable the big cores was not around back then, so I never have tried it, and ended up getting the 5X replaced by Google.
https://www.youtube.com/watch?v=SD25mdrgAys
Different walk through:
https://www.youtube.com/watch?v=6HlqfB7VD1E
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except that the files needed for unbricking corrupt bootloaders/eMMCs' are so hard to find it's incredible.
bought a used 5X that "suddenly died in a pocket", now that you mention all of this, i might try doing the hardware fixes and then apply the big core disabling and hopefully get my phone to work.
the phone did get serviced though, so they might've installed bad firmware since the phone is in QDLoader & in EDL mode (PC recognizes the phone, while fastboot/adb/LGUP doesn't)
gwynlordofcinder said:
I have a Nexus 5X (running Oreo 8.0 rooted) which was working fine until yesterday. The phone was responding very slowly so I decided to power it off. After that the phone will not power on at all. When I connect it to PC via USB, it shows up as "QHSUSB_BULK" in device manager. I have read online that this means the phone is hard bricked. I bought the phone in June 2016 and the warranty only lasts a year so I can't RMA it. What should I do? I really liked the 5X and nothing out there really compares to it.
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Click to collapse
Can you update driver "QHSUSB_BULK" in device manager by choose driver manually . I have problem like this in Inew V3 (Chaina Phone) and can fix by choose driver manually.