Develop Bugs

Desire HD just vibrates 7 times - please help

Hi,
While on holiday I put my Desire HD on charge over night (was working fine at that point), but when trying to turn it on the next morning it just vibrated 7 times and that was it - the phone would do nothing. The phone doesn't respond to the hard reset process described on the HTC website and no lights come on at any point (not even when connected to the charger).
The only time the phone does anything, is when you eject the battery and re-insert it. At the point where the battery touches the contacts inside the phone, it vibrates 7 times again and nothing more. The phone has not been modified in any way and uses the original OS from HTC. All the phone does is vibrate 7 times when inserting the battery. Otherwise it's completely dead.
This would, I presume, normally be a simple warranty case (8 month old phone). However, in my desperation to reset/fix the phone, I tried pressing what I thought was a reset button underneath the SIM & memory card cover (with the tip of a pen). Instead of the 'click' that I expected though, it pierced what turned out to be a small black sticker - an action which HTC says has invalidated the warranty on my phone. They have now created a return reference for me, but I'm likely to be hit with a big bill for repair if/when I send the phone in.
I understand that confusing a sticker for a button is a stupid thing to do, but I can't change what I did and I genuinely thought that I was pressing a button on the back of the phone.
Is there any possible solution without having to send the phone in to HTC?
Thank you,
Craig.

craigspc said:
Hi,
While on holiday I put my Desire HD on charge over night (was working fine at that point), but when trying to turn it on the next morning it just vibrated 7 times and that was it - the phone would do nothing. The phone doesn't respond to the hard reset process described on the HTC website and no lights come on at any point (not even when connected to the charger).
The only time the phone does anything, is when you eject the battery and re-insert it. At the point where the battery touches the contacts inside the phone, it vibrates 7 times again and nothing more. The phone has not been modified in any way and uses the original OS from HTC. All the phone does is vibrate 7 times when inserting the battery. Otherwise it's completely dead.
This would, I presume, normally be a simple warranty case (8 month old phone). However, in my desperation to reset/fix the phone, I tried pressing what I thought was a reset button underneath the SIM & memory card cover (with the tip of a pen). Instead of the 'click' that I expected though, it pierced what turned out to be a small black sticker - an action which HTC says has invalidated the warranty on my phone. They have now created a return reference for me, but I'm likely to be hit with a big bill for repair if/when I send the phone in.
I understand that confusing a sticker for a button is a stupid thing to do, but I can't change what I did and I genuinely thought that I was pressing a button on the back of the phone.
Is there any possible solution without having to send the phone in to HTC?
Thank you,
Craig.
Click to expand...
Click to collapse
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
I'd like to know if it is obvious that you tried to open the phone up or not..
To me, if you cannot get into Recovery nor Bootloader, your pretty much screwed, try pulling battery out, insert it back in, hold the Volume down button, and while holding press Power button?
Found this aswell:
http://forum.xda-developers.com/showthread.php?t=879726
Others with your problem, but it seems Service is the only way..

Shidapu said:
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
I'd like to know if it is obvious that you tried to open the phone up or not..
Click to expand...
Click to collapse
I'll have access to a Digital SLR tonight and will post a photo tonight. Looking at the phone though, it is clearly visible that it has not been touched with anything other than the tip of a pen. There is another small sticker that I found in the battery compartment - this is completely in tact.
I don't think anyone looking at the phone would doubt that the one sticker was pierced with the tip of a pen, but unfortunately that doesn't seem to make any difference. The guy I spoke to from HTC was friendly and polite, but he insisted that it wouldn't make any difference - I broke the rules and that's it.
I suppose the only reason that I'm disappointed is that I've now had four HTC smartphones and I've never requested warranty support before. Oh well... :-(
Thanks for the links you provided. Lots of useful info, but unfortunately I can't find any solution - the phone is clearly dead.
Thanks,
Craig.

Shidapu said:
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
Here's the pic. I didn't bother taking a photo of the other sticker as it hasn't been touched or damaged at all. Would you say it's worth sending the phone and enclosing a note explaining what I did?
Click to expand...
Click to collapse

Sending it I believe is the only way the phone will get fixed. DO include a note explaining what you did but I dont know how useful it will be. You never know though. As the other one is still intact they may believe you and do it for free.

Repaired
I just wanted to say thanks for the replies. I sent my phone in and the repair was carried out under warranty.
Regards,
Craig.

Can you tell what was broken and repaired in your phone?I have the same problem since yesterday...

Without screenshot is more difficult solve :-(

gopiter said:
Can you tell what was broken and repaired in your phone?I have the same problem since yesterday...
Click to expand...
Click to collapse
Apparently it was a motherboard failure. The board was replaced and now it's working fine again.

Same......
craigspc said:
Apparently it was a motherboard failure. The board was replaced and now it's working fine again.
Click to expand...
Click to collapse
Exactly the same is happening to me... 8 months old too..
About to send it off for warrenty, but can you tell me if you lost all your information and number, apps on the handset, as I cant remember the last time I did a sync..
thanks..

I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...

gopiter said:
I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...
Click to expand...
Click to collapse
Lol...thats bad, This might be the first case which I have seen returned because of unauthorized firmware..., Don't leave it like that and read the full document which come with the phone. There will be some wording which might not be clear but should be enough to fight back...

Yep...I think I'm the first person who returned phone back from warranty because of no HTC firmware flashed...As soon as I get my DHD and documents back I'll report what they said.

online4yourmin said:
Exactly the same is happening to me... 8 months old too..
About to send it off for warrenty, but can you tell me if you lost all your information and number, apps on the handset, as I cant remember the last time I did a sync..
thanks..
Click to expand...
Click to collapse
Yes, if you send the phone in for repair, you will lose everything stored on the device that you haven't backed up. I think this will be the case even if they don't replace the motherboard. Any apps that you previously bought through Android Market can be restored though - you don't have to buy them again.
Craig.

gopiter said:
I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...
Click to expand...
Click to collapse
Hmm.. That's bad news... Trying to read between the lines a bit - Are they saying that they won't replace the motherboard because you have flashed the phone, or because they suspect that flashing the phone played a direct role in the failure?
If the motherboard has died surely they'd replace it? Then again, if the motherboard had died completely - how would they know that the phone had been flashed in the first place?
When exactly did the problem start for you?
Craig.

craigspc said:
Hmm.. That's bad news... Trying to read between the lines a bit - Are they saying that they won't replace the motherboard because you have flashed the phone, or because they suspect that flashing the phone played a direct role in the failure?
If the motherboard has died surely they'd replace it? Then again, if the motherboard had died completely - how would they know that the phone had been flashed in the first place?
When exactly did the problem start for you?
Craig.
Click to expand...
Click to collapse
A returned my phone to the seller so I don't have direct contact with HTC service but the seller got information from service that: motherboard is dead because of flashing unauthorized firmware/unauthorized firmware damaged motherboard...I'm waiting to get my phone back from service with documentation and then I'll fight back...
My phone works perfectly normal and when I tried to reebot it simply wont boot...it's strange and I wonder how firmware it self could damage motherboard?

Ok, DHD came back from HTC service with all documentation and statement that they will not repair it etc...and it normally boot into OS...But it couldn't boot into bootloader - just vibrates 3 times.So I booted it again into OS and flashed again the hboot and after that phone successfully boot into bootloader .So now my DHD is fully functional I just wonder why HTC claimed that motherboard is broken and wanted me to pay for replacement...?

Very strange - 8 month fault
I too have a DHD - this one is stock standard - got it back from employee today as he said it was not charging (worked right up till then). i plugged it in and got a flashing orange amber light. left if for a while noting would work. finally worked out if i inserted teh battery while plugged in it woud give me a solid charging light and vibrate 7 times.
Seems strange that they are all faulting at 8 months. Mine was an import, so it might have to go back to singapore or malaysia or where ever it cam from.
Checked battery it is at 3.8V so ok.

gopiter said:
Ok, DHD came back from HTC service with all documentation and statement that they will not repair it etc...and it normally boot into OS...But it couldn't boot into bootloader - just vibrates 3 times.So I booted it again into OS and flashed again the hboot and after that phone successfully boot into bootloader .So now my DHD is fully functional I just wonder why HTC claimed that motherboard is broken and wanted me to pay for replacement...?
Click to expand...
Click to collapse
My warranties over and i've got the same problem!
I just wanted to know if your phone wasn't working at all before you gave it in for service? And when it came back, it was working again?
And be not ready to repair it, they weren't ready to repair it for a fee either?

Omairss said:
My warranties over and i've got the same problem!
I just wanted to know if your phone wasn't working at all before you gave it in for service? And when it came back, it was working again?
And be not ready to repair it, they weren't ready to repair it for a fee either?
Click to expand...
Click to collapse
My phone wasn't working at all it didn't boot even display splash screen...just vibrates.I heared phone services have devices called "BOX" which can unbrick your dead phone.I think they did it with my phone and when it boots they saw my own boot screen instead of stock HTC...so it was clear to them they can void my warranty and offer motherboard replacement for fee (high fee ).I didn't agree for that and phone returned to me unbricked.I just had to reflash hboot again.

Motorola Fire XT (XT530) does not power on

Hello,
I have been using this phone for the past 3 months and I haven't had any problems. I recently upgraded to version 2.3.5 and everything was ok with noticeable improvements to battery backup also.
The problem started yesterday when the phone restarted twice on its own and I thought there must be a problem with some running processes and I decided to switch off and on the phone. After switching off, I haven't been able to turn on the phone back again. There is no display when I press the power key, and initially it used to vibrate briefly when I power ON and now it has stopped doing that also.
I have tried different recovery methods from the internet by removing the battery, sim and memory card and even trying to get into recovery mode. The phone seems to be completely dead now with the key back lights illuminating when connected to the charger being the only response in the phone.
Please help me in identifying the problem and recovering the phone.

Have you rooted your phone ?

Rooted and installed ClockworkMod ROM manager
Yes, I have rooted the phone and this problem started after installing ClockworkMod ROM manager. I have currently given the phone for service.
Since the phone is currently not powering ON, can the service personnel find out if I have rooted the phone thereby making the warranty void? If the warranty is void what options do I have?

Mostly they will not notice ..... Have they got back to you ?
The reason why it crashed is because no one has made a CWM Recovery for the XT530 ... .. This phone really has poor development support its soo sad ...

arkfirext said:
Hello,
I have been using this phone for the past 3 months and I haven't had any problems. I recently upgraded to version 2.3.5 and everything was ok with noticeable improvements to battery backup also.
The problem started yesterday when the phone restarted twice on its own and I thought there must be a problem with some running processes and I decided to switch off and on the phone. After switching off, I haven't been able to turn on the phone back again. There is no display when I press the power key, and initially it used to vibrate briefly when I power ON and now it has stopped doing that also.
I have tried different recovery methods from the internet by removing the battery, sim and memory card and even trying to get into recovery mode. The phone seems to be completely dead now with the key back lights illuminating when connected to the charger being the only response in the phone.
Please help me in identifying the problem and recovering the phone.
Click to expand...
Click to collapse
Hey,i 2 have the same problem and i have also rooted the phone . But when i tried to install cynogen mod. The phone did not start after that and i think it became dead!!!
Plz tell what can be done??

Motherboard replacement for dead motorola fire xt
Motorola service hasn't been able to flash the device with proper firmware and now they have decided to change the motherboard. They say it will take a few more days to get the motherboard possibly from their office from Bangalore. Keeping my fingers crossed till I get back the phone and hopefully there aren't any new problems with the new motherboard.

Guru$$ said:
Hey,i 2 have the same problem and i have also rooted the phone . But when i tried to install cynogen mod. The phone did not start after that and i think it became dead!!!
Plz tell what can be done??
Click to expand...
Click to collapse
if your phone is within its warranty period, you can take it over to the nearest service centre for motorola. You can find the details for the service centres across India from their website. Do not mention that you have rooted the phone and tried installing cynogenmod.

Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...

fkid93 said:
Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...
Click to expand...
Click to collapse
I am still waiting for the service center to replace the motherboard and I hope to get it this week.
Since the phone is completely dead, they haven't been able to establish a connection via USB and hence they haven't found out that the phone was rooted earlier.

Yeah....my phone is fine now and it is working. I sent the phone to motorola service center to repair it. First they changed the motherboard but still the phone did not work. i sent the phone again and then they said that the battery had been locked and then they unlocked the battery and my phone got working!!......

Guru$$ said:
Yeah....my phone is fine now and it is working. I sent the phone to motorola service center to repair it. First they changed the motherboard but still the phone did not work. i sent the phone again and then they said that the battery had been locked and then they unlocked the battery and my phone got working!!......
Click to expand...
Click to collapse
Great to hear that you have got your phone back in working condition. Mine is still in the service center and they say it will take a few more days to get the replacement motherboard. I do have the following questions regarding your serviced phone.
- What do you mean by "battery has been locked"? What happens and how to detect the same.
- Did you get your replacement motherboard with the updated 2.3.5 software?

arkfirext said:
Great to hear that you have got your phone back in working condition. Mine is still in the service center and they say it will take a few more days to get the replacement motherboard. I do have the following questions regarding your serviced phone.
- What do you mean by "battery has been locked"? What happens and how to detect the same.
- Did you get your replacement motherboard with the updated 2.3.5 software?
Click to expand...
Click to collapse
1.I dont know what battery lock means but the motorola service ppl said that the battery had got locked.
2.I didnt get the 2.3.5 software with the replaced motherboard.
Also my device was rooted before but the service ppl did repair it!!

Guru$$ said:
1.I dont know what battery lock means but the motorola service ppl said that the battery had got locked.
2.I didnt get the 2.3.5 software with the replaced motherboard.
Also my device was rooted before but the service ppl did repair it!!
Click to expand...
Click to collapse
Mine is still with Motorola service center and it has taken them more than 2 weeks to get the motherboard replaced. I still get the response from them that they are waiting for the motherboard shipment from Delhi. How was your experience with the service center?

Crap service!!
it was awful. These guys took over a month to repair my phone.

Poor service from Motorola
Guru$$ said:
it was awful. These guys took over a month to repair my phone.
Click to expand...
Click to collapse
That is really really bad service from Motorola. What reasons were they giving you for the delay over a period of a month? It has already been frustrating without the phone for the last 2 weeks and thinking of waiting for few more weeks and not days is making me literally mad ...
Is there anyway we can escalate the issue to get a better and faster response from them?

poor service
arkfirext said:
That is really really bad service from Motorola. What reasons were they giving you for the delay over a period of a month? It has already been frustrating without the phone for the last 2 weeks and thinking of waiting for few more weeks and not days is making me literally mad ...
Is there anyway we can escalate the issue to get a better and faster response from them?
Click to expand...
Click to collapse
No....there's no way!
U just have to wait

No response from Motorola
Guru$$ said:
No....there's no way!
U just have to wait
Click to expand...
Click to collapse
Its really very difficult to contact the service center over the phone as they rarely answer calls. I have now tried registering a complaint with Motorola customer care in order to escalate the issue. The problem is they are very vague about the time it would take to get the phone serviced. In this day and age if you cannot give a definitive commitment then it is very difficult to sustain.

fkid93 said:
Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...
Click to expand...
Click to collapse
Hi Don't worry, they can't findt that your phone is rooted, they will replace the mobile except battery, because I had the same problem in the last month and they took one month time to replace it. I am from Hyderabad for any more information you may contact me on my mobile: 9705397056
---------- Post added at 06:37 PM ---------- Previous post was at 06:26 PM ----------
arkfirext said:
Its really very difficult to contact the service center over the phone as they rarely answer calls. I have now tried registering a complaint with Motorola customer care in order to escalate the issue. The problem is they are very vague about the time it would take to get the phone serviced. In this day and age if you cannot give a definitive commitment then it is very difficult to sustain.
Click to expand...
Click to collapse
Hi You may contact Mr. Vimal sits in chennei On Phone, he is the guy for South India, he is the right person to contact, you call him after 3 PM, so that he generally responds fast. His Number is: 04430688479. you refer the compient number with him for immediate responce.

Got back the phone but GPS not working
I finally got back my phone from the service center and have upgraded to version 2.3.5. I have restored all my settings and applications and everything seems to be fine except for GPS.
GPS does not work now and it does not detect any satellites. I have tried various GPS specific applications and also tried some SW fixes and still there is no improvement. I think there is no other alternative other than to take it back to the Motorola service center to get this problem fixed. The GPS was working fine before they replaced the motherboard. Is there any HW fix possible for the GPS radio?

My phone is still in service center now from past 12 days ..

[Q] phone dead htc one x

i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology

shabazisbatman said:
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
Click to expand...
Click to collapse
How log have you had it?
If you can get into the bootloader try a factory reset from there.

Tigerlight said:
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Click to expand...
Click to collapse
i've had it for nearly 4 months and i tried to get into the bootloader, no luck

shabazisbatman said:
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
Click to expand...
Click to collapse
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...

amirage said:
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
Click to expand...
Click to collapse
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead

shabazisbatman said:
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
Click to expand...
Click to collapse
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.

Tigerlight said:
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Click to expand...
Click to collapse
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..

amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys

amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
There is so much wrong in this statement...
shabazisbatman said:
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
Click to expand...
Click to collapse
Hope it works out.

Tigerlight said:
There is so much wrong in this statement...
Hope it works out.
Click to expand...
Click to collapse
I'd be really happy if you could prove me wrong on any of the statements I've made in my post.
Sent from my HTC One X using xda app-developers app

HTC One M8 bricked

My HTC One M8 got bricked while updating to android 4.4.4 (eye experience). According to futuretel, the warranty is only active for three months without a receipt. I tried locating a reliable phone repair shop in Toronto and its been a nightmare. HTC has the worst customer service I have ever experienced. The phone still contains my data. Any tips or advice would be greatly appreciated.
please note: the power button is broken

khanvict786 said:
My HTC One M8 got bricked while updating to android 4.4.4 (eye experience). According to futuretel, the warranty is only active for three months without a receipt. I tried locating a reliable phone repair shop in Toronto and its been a nightmare. HTC has the worst customer service I have ever experienced. The phone still contains my data. Any tips or advice would be greatly appreciated.
please note: the power button is broken
Click to expand...
Click to collapse
Well I guessed you bought an old phone
Sent from my HTC One_M8 using XDA Free mobile app

danger12345 said:
Well I guessed you bought an old phone
the phone was sealed but I misplaced the receipt while moving
Click to expand...
Click to collapse

khanvict786 said:
danger12345 said:
Well I guessed you bought an old phone
the phone was sealed but I misplaced the receipt while moving
Click to expand...
Click to collapse
Bricked how? Like, it won't turn on at all? I've seen a lot of people on this site say "hard bricked" when it is something that can be fixed with some guidance.
Does it turn on?
Click to expand...
Click to collapse

There's a lesson here, always keep your receipts. Also if it was broken already then you should have had it replaced. Unless you caused the damage then they won't replace it regardless because you could be the reason why it bricked

superchilpil said:
There's a lesson here, always keep your receipts. Also if it was broken already then you should have had it replaced. Unless you caused the damage then they won't replace it regardless because you could be the reason why it bricked
Click to expand...
Click to collapse
He has two posts, which doesn't really tell his experience with rooting and "bricks", but is usually a good indication. I have a feeling he can fix it with some help.
I could be wrong though. No answer on the "will your phone turn on?" yet.
EDIT: no power button. not bricked. hardware issue. should read the whole post instead of having another sip of beer.

xunholyx said:
khanvict786 said:
Bricked how? Like, it won't turn on at all? I've seen a lot of people on this site say "hard bricked" when it is something that can be fixed with some guidance.
Does it turn on?
Click to expand...
Click to collapse
No, the phone won't turn on. However, my computer picks up the device (connects then disconnects). I'm heading to a repair shop just now.
Click to expand...
Click to collapse

khanvict786 said:
xunholyx said:
No, the phone won't turn on. However, my computer picks up the device (connects then disconnects). I'm heading to a repair shop just now.
Click to expand...
Click to collapse
I bet it's not bricked. Did you try to boot into recovery using the toolkit?
Click to expand...
Click to collapse

superchilpil said:
There's a lesson here, always keep your receipts. Also if it was broken already then you should have had it replaced. Unless you caused the damage then they won't replace it regardless because you could be the reason why it bricked
Click to expand...
Click to collapse
Learnt the hard way. The phone was working perfectly fine except for the power button. After the update, the phone was stuck in a boot loop between update symbol and low battery. I pulled out the sd card and now its just showing a flashing red light. I am going to get the power button fixed just now and get the technician to diagnose any other issues.

Did you happen to buy the device with a credit card? This almost always will suffice as a proof of purchase or receipt.
If your phone was in a loop when the battery died, its not bricked.

update
The phone shows up as QUALCOMM HS-USB QDLoader 9008 (com 3)
I'm planning on buying another phone (not HTC)

khanvict786 said:
The phone shows up as QUALCOMM HS-USB QDLoader 9008 (com 3)
I'm planning on buying another phone (not HTC)
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Click to collapse
Its technically bricked but there are tools that you could use to fix it, but I doubt you want to take that much effort in fixing it.
So what was the point of this thread? You obviously don't want to fix it. So you just wanted to whine about it? Good luck on your next phone, don't brick that one too.

Pretty sure my m8 is bricked
Hey i sort of hi-jacked this thread , however it relates to my matter. I tried to convert my HTC into google play edition, I s -off, unlocked the boot loader and rooted it. Now for the fun part I went to flash a google m8 rom and BAM boot loaader came up with tampered and not only that the rom didn't work and now the htc boot screen (the white one) has a lock on the bottom and i can't do anything. I can access TWRP and have flashed other roms to it but it keeps denying them and going to the same htc boot screen with that lock symbol. Anyone please help I just got this phone and feel like I should never gotten myself mixed in this modding business lol . Thanks for anyone that can help me resolve this.

superchilpil said:
Its technically bricked but there are tools that you could use to fix it, but I doubt you want to take that much effort in fixing it.
So what was the point of this thread? You obviously don't want to fix it. So you just wanted to whine about it? Good luck on your next phone, don't brick that one too.
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Click to collapse
The only viable solution I came across is JTAG. Can you please share those tools? Phones shouldn't be bricking when updating on stock

[Q] Hard bricked, but...

Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.

dancress said:
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
Click to expand...
Click to collapse
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.

shifter7 said:
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
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Click to collapse
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.

dancress said:
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
Click to expand...
Click to collapse
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
dancress said:
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
Click to expand...
Click to collapse
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used

shifter7 said:
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
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Click to collapse
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.

dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
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Click to collapse
I'm laughing so hard right now :laugh::laugh::laugh::laugh::laugh::laugh:

dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
It simply reset itself after the battery completely died. Black screen and no response doesn't mean the device is off.
As soon as they switched it on they would have seen knox had been tripped.
Sort of did you a favour by telling you it wasn't bricked.

I had the same sort of problem i connected my tab to my laptop and used the recovery mode key combination then my tab came back to life
---------- Post added at 04:29 PM ---------- Previous post was at 04:29 PM ----------
Sorry download mode not recovery mode

Comforts me while ROM developing that the only reported case of a hardbrick was here - and the battery just died.