Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

error 260

ROM: Big Black ROM 1.3 from here.
Radio: 1.46.00.11
SO: Windows XPSP2
ActiveSync 4.5
I have this weird problem. I want to flash a new ROM, it doesn't matter which one.
When I ran ROMUpdateUtility, I click on next..next..and when is just about to flash and enter in bootloader mode, the connection with PC is lost, and it says in the bottom of the screen Serial, not USB.
Ok, so let's manually go on bootloader mode, and flash from there. Same error, it doesn't recognize the USB cable, it says Serial.
The ROMUpdateUtility gives error 260: Connection..check usb..
But it syncs through ActiveSync perfectly when I load WM, no errors received. I can copy in it, from it, with WM5 Storage or CardExport.
What to do?

What OS
upgrade said:
ROM: Big Black ROM 1.3 from here.
Radio: 1.46.00.11
SO: Windows XPSP2
ActiveSync 4.5
I have this weird problem. I want to flash a new ROM, it doesn't matter which one.
When I ran ROMUpdateUtility, I click on next..next..and when is just about to flash and enter in bootloader mode, the connection with PC is lost, and it says in the bottom of the screen Serial, not USB.
Ok, so let's manually go on bootloader mode, and flash from there. Same error, it doesn't recognize the USB cable, it says Serial.
The ROMUpdateUtility gives error 260: Connection..check usb..
But it syncs through ActiveSync perfectly when I load WM, no errors received. I can copy in it, from it, with WM5 Storage or CardExport.
What to do?
Click to expand...
Click to collapse
What operating system are you using?

Windowx XP SP2. I said in the first post.

Hello,
don't worry, happens the same to me and i repeat the procedure, click to updateROMutility and .....voilá !! Flash the ROM
Regards
Marco
upgrade said:
ROM: Big Black ROM 1.3 from here.
Radio: 1.46.00.11
SO: Windows XPSP2
ActiveSync 4.5
I have this weird problem. I want to flash a new ROM, it doesn't matter which one.
When I ran ROMUpdateUtility, I click on next..next..and when is just about to flash and enter in bootloader mode, the connection with PC is lost, and it says in the bottom of the screen Serial, not USB.
Ok, so let's manually go on bootloader mode, and flash from there. Same error, it doesn't recognize the USB cable, it says Serial.
The ROMUpdateUtility gives error 260: Connection..check usb..
But it syncs through ActiveSync perfectly when I load WM, no errors received. I can copy in it, from it, with WM5 Storage or CardExport.
What to do?
Click to expand...
Click to collapse

I wish it was that simple. I did that, same error, different ROM's and I try with olipro 1.20, which gave the same error.

Another suggestion
Did you try with a different machine? Make sure that your firewall is not stopping connection.

jmermel said:
Did you try with a different machine?
Click to expand...
Click to collapse
No, I will try tomorrow.
Make sure that your firewall is not stopping connection.
Click to expand...
Click to collapse
Nope, I tried that, too.
The orange led which shows charging, it turns off in exact moment when the phone enters bootloader mode. It's very weird, as I said before, probably a soft problem. I'm going to play a little bit with ActiveSync versions. I'll take any advice from you guys. , don't hesitate to do that.

Problem solved. It was a hardware issue.
I looked closely to the miniUSB port and I noticed that a pin was missing, it was only 4 of them! But at a closer look, the fifth pin from the miniUSB port (when you look at the port with the screen up, from left to right) was moved from the his channel above the other pins in the back. So, with a needle and a little patience, I bring him back to his channel.
It's interesting the role of this pin, among other things, probably. Is responsible with syncing the phone with USB port in bootloader mode.
Me, very happy now.

is it bricked ?

i tried to do a beasty wm6 rom update, everything went well, and at the end of the procedure, it ask me to "press 0 to restaure factory setting" for rebooting, i press 0 and then....nothing. Impossible to start the htc, i can only access bootloader mode, but ain't no more recognize by the pc, i tried to plug it to AC power as i thought of a battery prob, and still nothing, no start, and no led telling me that it's recharging...
i ve done some search on the forum, but can't see something similar to this.
anyhelp welcome
regards

Hi,
did you try to downgrade it to WM5? I also had problems with WM6 and after a downgrade to WM5 it worked again.
Cheers
Michael

sorry wrong thread.

well now when i connect it to my pc it says unknown device, so i dunno how to reflash to wm5
im on vista 64, and when i try to install the 64 driver it gave me on error about a corrupted driver...

Hi
I have the same problem,cannot recognize the usb port.
Anyone has an idea??

try changing your cable and if possible try using a xp machine. i have heard of people having problems when flashing with vista (i did it and no problems)
If after you change the cable, and use a differente computer the universal when you put it in bootloader mode and the word SERIAL does not change to USB i would say its pretty much bricked but if you only flashed your device i would say it is still possible to bring it back from death.
try changing your cable (specially if its the one you usually use) im almost sure thats your problem.
also make sure you dont have the sd card or the sim in it that seems to help too.
best regards and best of luck
Erik

luxeomni said:
im on vista 64,
Click to expand...
Click to collapse
Thats your problem! Vista is very shaky at best with flashing via USB on HTC devices.
Reflash to WM5 using the SDCard method.
Psi

this worked for me
follow the directions on this thread it worked for me http://forum.xda-developers.com/showthread.php?t=291723

Again Problem with Bootloader...Help Needed :-((

Hello there,
i did try to upgrade my HTC Uni today....did not do this in a long time...but wanted to try a new image...well....somehow the upgrade did not work, and now i am Stuck in Bootloader...
.I have a G3 Unit with Bootloader 1.01,
when i plug the device in, there is USB on the screen....
on the PC i use Vista. Installed the drivers worked good before..
.when i plug in my HTC via USB in Devicemanger it is found as "Mobile Device-> Microsoft USB Sync"
I tried mtty.exe now, used USB but mtty always says "USB Port can not open" :-(
Any chance to get throu`?
I am sure its not broken, because i worked perfect before the upgrade....
Please guys...any help would be great! )
Maria

MariaKim said:
Hello there,
i did try to upgrade my HTC Uni today....did not do this in a long time...but wanted to try a new image...well....somehow the upgrade did not work, and now i am Stuck in Bootloader...
.I have a G3 Unit with Bootloader 1.01,
when i plug the device in, there is USB on the screen....
on the PC i use Vista. Installed the drivers worked good before..
.when i plug in my HTC via USB in Devicemanger it is found as "Mobile Device-> Microsoft USB Sync"
I tried mtty.exe now, used USB but mtty always says "USB Port can not open" :-(
Any chance to get throu`?
I am sure its not broken, because i worked perfect before the upgrade....
Please guys...any help would be great! )
Maria
Click to expand...
Click to collapse
I would try on an XP computer not in vista
In case you haven´t read please do: http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
Don´t forget to vote!

Yeah...i tried the Wiki before..no chance...but you are totally right...today i tried an XP PC and it worked a treat......hmm....guess Vista really sucks! :-(
Thankx for the help anyway!
Maria

MariaKim said:
Yeah...i tried the Wiki before..no chance...but you are totally right...today i tried an XP PC and it worked a treat......hmm....guess Vista really sucks! :-(
Thankx for the help anyway!
Maria
Click to expand...
Click to collapse
Yeah I always flash on XP even with my laptop using Vista.
Anyway if you want to flash on Vista read here:
http://forum.xda-developers.com/showthread.php?t=313001&highlight=flash+vista
A pleassure to help you Maria!

Hi, all

Hi, I am new on this forum and I hope somebody can help me.
I have an Qtek 9000.
Now, he is dead.
I hope somebody can help me. (Please!!!!!)
My qtek 9000 is jammed. He does nothing more.
Try to reset., failed.
bootloader mode tried. (start-up + light + reset) failed. Only what I see = USB (on the top) and V1.00 on the bottom
Everything, also tried connecting with the PC. failed.
Il has no connection with my PC.
What I must doing now?
Can somebody help me? Thanks

Welcome to forums
Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Good luck,

Thanks
Jevis

no connection with my PC
orb3000 said:
Welcome to forums
Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Good luck,
Click to expand...
Click to collapse
Thanks for your advice, I have read it very carefully, but I don't get any response from my PC or device. I use Vista, is that perhaps a problem?
The device stay always on USB (on the top) and V1.00 (on the bottom)
Otherwise, when I started MTTY 1.24, it don't recognized USB, only COM 1, 2, 3.
My PC indicated USB connection, but not the device.
I can't quit the screen from the bootloader.
I am sure, I do something wrong. Please help me!!
Thanks

Vista is your problem, try it on Windows XP

to see USB on mtty, you need to uncheck the "allow USB connections" in activesync options

You can do it in Vista also
read here:
http://forum.xda-developers.com/showthread.php?t=313001&highlight=flashing+vista

THANKS EVERYBODY, IT WORKS !!!!!!
In the morning I have used the PC of my wife (XP) and it didn't work.
Now I have use the PC of my son, and it works!!(strange)
But by the MTTY I used COM1. It was flashing immediately.
I have not tried in vista. Maybe tomorrow.
Thanks for your help. Thanks, thanks.
Jer

Welcome to forum and you just learned a valuable knowledge... almost everyone at first have that problem.. I had same problem... and thanks to all the guyz here who share there knowledge and make this forum great
Enjoy you device...

other problem with my device
I will say it again, I am very pleased with your help,
Only, now I have an other problem. I will upgrade my device too http://www.qtek.nl/_BIN/UNI_DT_WWE_13077_176_10900_Ship.zip
Now it will crash again an is it back in the Bootloader mode.
I see on the top USB and on the bottom V1.00. What can I do?
Is it also possible to install Windows Mobile 6.1 on my device?
My device don't accept it.
Thanx

jevis said:
I will say it again, I am very pleased with your help,
Only, now I have an other problem. I will upgrade my device too http://www.qtek.nl/_BIN/UNI_DT_WWE_13077_176_10900_Ship.zip
Now it will crash again an is it back in the Bootloader mode.
I see on the top USB and on the bottom V1.00. What can I do?
Is it also possible to install Windows Mobile 6.1 on my device?
My device don't accept it.
Thanx
Click to expand...
Click to collapse
Try to use tomal's v8 or 9 both are great ... should not have any problem at all.... .. Try using XP it's easier...
Cheers
Rajiv