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I've had mine for three days on Voda, UK. Everything has been fine - great, actually - except that this afternoon when I took the phone out of my pocket, it was completely off. I tried hitting the power button, but nothing - no matter how long I held it. I could only get it on again by removing the battery and reinserting it.
I am desperately hoping it is just a one-off, but am obviously worried in case it happens again and I am thus unreachable. Any ideas?
Thanks, in advance.
If it does happen again it might be worth you considering a factory reset to see if any installed software is causing the shutdown.
If it doesnt happen again - problem solved.
There is only one thing you can do really..... wait and see
zippyioa said:
If it does happen again it might be worth you considering a factory reset to see if any installed software is causing the shutdown.
If it doesnt happen again - problem solved.
There is only one thing you can do really..... wait and see
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Click to collapse
I still have a few days of 'instant return' warranty left and - as is usual with these things - I expect it to go wrong when my 'no questions asked return' period is up, so I have to wait for ages to get a refurbished replacement.
Hopefully it isn't a hardware issue...
bigbamboo5 said:
I still have a few days of 'instant return' warranty left and - as is usual with these things - I expect it to go wrong when my 'no questions asked return' period is up, so I have to wait for ages to get a refurbished replacement.
Hopefully it isn't a hardware issue...
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Click to collapse
Instant return??? Im sorry,but what does that mean...
Im from Sweden and ive never heard of that here... Is it something u have to pay for or is it like "open buy"??
Just courious....
I had a similar problem today; out of nowhere, the phone just decided it wasn't going to wake up from sleep no matter what. The only way to get it back was to take out the battery, but it made the phone pretty much unusable. The problem turned out to be my SD Card. Took it out and the phone worked again, but the the SD card is toast.
Hello all.
I just got my HTC Desire yesterday, sweet phone I must say. I have a big problem though which has me on the very edge of sending it back.
The problem is that it reboots itself quite often, for example if I'm making a call or answering. It also does this when I'm on youtube or practically doing anything that demands a lot of memory. The only thing I've had no problems with is text messaging, which works fine. Anyways, since it's a phone I would love to be able to making calls with it (the longest call was about 4 minutes before the phone rebooted itself)..
Since I'm not sure whether this is a hard- or software problem I'm not sure whether to send it back. I have reinstalled it three times, two from Android and once by doing the whole press volume button down procedure. My question is, and it's urgent, Is there anything else I can do to "fix" it before I send it back? Or is this simply a hardware problem?
I'd really not want to send it if I don't have to since the guy I spoke to said that they have no clue as when they will get more in. They are sold out atm.
Please help!
Regards
the_swede
Well, it definitely shouldn't be doing that, so I think you should call your operator and arrange a replacement to be sent chop chop.
Absolutely, never had that happen to me
Dude, it needs to go back. My phone hasn't rebooted once since getting it last weekend.
I had the same problem arranged T-Mobile to replace it. Don't keep it pal get exchanged immediately.
you could try installing the generic htc rom using goldcard
I wouldn't even bother with that.
Hard reset and if it still does it, get it sent back.
I have not had any resets yet either,
You'll regret it afterwards, if you don't send back because simply it is a faulty model, reset won't make a difference. I have bought four of these and only one turned out this problem and had it swapped next day.
If the supplier is out of stock then just wait for stock to arrive and exchange it when it does.
Okay, thank you guys. I'll send it back.
Thing is that I'll have to wait until the next shipment to the store I ordered it from, and I've already been waiting since February for the bugger
Anyway, thanks again.
I found my SD card was not inseted properly and that seemed to lead to unpredictable behaviour from the Desire.
Hi all,
I recently sent my GN (Running 4.0.2 stock, yakju build) back to be repaired because my phones wifi stopped working. what happens is that the phone's wifi seems be stuck "turning on", but never actually does. No wifi icon or anything appears. wifi hotspot doesnt work either. I had my GN from about a week after it was released (I'm in australia so that was about the 22nd December), and around the 15th January is stopped working. This issue cannot be fixed with a reboot, a hard reset, flashing stock roms, toggling airplane mode or anything trivial like that, as I (and others) have tried.
Now i have searched a while on google while i have been without my phone and I'm finding this problem is surfacing for other people too. From what i have seen there seems to be a correlation between 4.0.2 and this issue. Also, it seems to happen some time into the phones life; they do not have this issue when first purchased. I am concerned that this may be a recurring issue which surfaces over time, due to a design flaw or some sort of software issue. If so, this problem will start affecting a lot more people. If anyone who reads this has the same problem, could you please post when it started occuring and what rom, build etc (and anything else which may be helpful) you are running so we can shed a little light on this issue. which many more users i am sure will experience. cheers in advance
just incase anyone actually reads this Galaxy Nexus was sent back, and it was found that the printed ciruit board (PCB) needed replacing. More forums have surfaced since i last checked up on this problem so numbers are slowly rising. Once again, post here if you get the issue, we need numbers
Hi same issue i have butni solve i am living in turkey and i use habertürk news and i saw this application make notification wifi turning om.i reset my phone i load factory firmware but nothing happen ...always say wifi turning on...you need to change your system language another still write wifi turning on on screen in eglish and a application cause to this like my haberturk app
Sent from my Galaxy Nexus using XDA
same problem
Hi,
i had the same problem, wifi mac info was not showing anymore on the Nexus. Reboot and factory reset didn't help. Wifi wouldn't come on anymore.
Ask for a replacement, that's the only thing you can do
Can i ask what version of android you guys had? I'm wondering if this is going to be a recurring problem with hardware due to software issues or if it is purely a design flaw (PCB burning out, etc..) Cheers!
I have the same problem which happened last Saturday and it frustrated the hell out of me, i flashed to different versions of OS....didnt help...
restored to factory firmware and didnt backup the pictures and stuff on the phone!! (FML)
and brought it in to Fido on monday to have it serviced....
talking about bad luck...sigh....
they told me the turn around time is 10-15 business days... (N)
will report back once i hear from them
Before the issue happened, did your phone have any other issues? Say heating up while charging or running the WiFi?
I received a device in for repair with this issue and the customer reported it got really hot before the issue started happening. Everything looked fine on the motherboard - the WiFi antennas were intact. Reloading the software did nothing which means it's a hardware issue..
So very strange. I wonder what's causing this.
i remember when my wifi stopped working i was running 4.0.2. I was actually on holidays in Japan at the time and i was wifi hopping quite a lot around the airport (i was walking around and the wifi would go out of range, latch on again... etc) not sure if that had anything to do with it. Hopped on the plane home and i remember i was on airplane mode using an app called colornote. the phone hung pretty hard and i had to pull the battery. rebooted and tried again and after 10 mins, phone crashed again doing the same thing. Got home and the wifi wasnt working. Not sure if any of this had anything to do with it, but maybe. Didnt notice any overheating, but then again i was around snow haha
hi mrmiklepower
just wondering if your phone has been good since you got it back from repair?
i noticed the phone would reboot itself over and over again after i flashed it back to the stock rom. I just called the third party repair shop that my carrier sent the phone to, they told me its still being fixed.
Oh i hope they will return me my phone soon.
My phone is actually still being repaired also. It's been a total of 2 months since i sent if back! they contacted me and all i know so far is that the phones PCD needed replacing. when my phone arrives i will update as soon as i can. should receive it sometime this week, but its not certain. the majority of my ownership of this phone has been me waiting for its return
Holy mother of lord...
I actually called the third party repair shop that my carrier uses to check on the status of the repair. And they told me its actually In quality control which means the problem was fixed and they're just testing it before they send it back to the store where I brought the phone too. Hoping they'll send it in on Monday so I can either pick it up on the day of or the next day.....keeping my fingers crossed.
Will keep you posted on the status of it too.
Sigh
Ok I got my phone back today.
on the reference sheet I got from the repair shop
it states REPLACED PBA, BGA Failure
I looked it up online and PBA means Printed Board Assembly
which probably means the motherboard was defective and had to be replaced.
and now the phone is working fine. So i guess when this phone was made, there were some flaws with the motherboard on it, thus causing this problem.
Anyways, I hope this information helps with others who experience the same problem
Thanks for letting us know! O got mine back today with the same thing. So looks like there is no way of fixing besides sending it back. Good luck to anyone else who gets this problem
Sent from my Galaxy Nexus using xda premium
So it seems there's no fix for this?
I've been doing some research and it doesn't seem anyone can fix this.. I tried reflashing, wiping every possible thing, etc.. even flashing the stock software via odin. Still no luck.. It seems that we are indeed stuck with sending it back in for a supposedly defective part which seriously blows.
My other question is.. you guys who already received your phones back, did anyone end up with the problem again?
PLEASE if anyone knows how to fix this.. chime in!!!
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Since getting my phone back the problem has not occurred again. I don't think there is anything that can be done as a component needed to be changed apparently. Good luck :/
Zeon45 said:
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Thanks, when returning to stock it flashes a new kernel. Also tried it again for the hell of it with faux's kernel, still no luck .
This sucks! This very same thing happened to me yesterday! I Odined back to stock.. no luck! Now after finding this thread, it looks like a hardware issue! That blows! I'll have to give Sprint a call tomorrow!
Hmm sucks to hear it's still cropping up around the place, I heard someone say this issue entered quality control. But anyway, if it helps I've had my phone back for about a month and a bit and its still going strong. hopefully it doesn't happen again though. good luck, hopefully it won't take too long for your phone to come back!
Hi,
I'm with Telus in Canada and had the exact same problem and had my GN repaired. It took only 2 weeks and I just got my unit back. I had already read a lot online about this issue so I asked the Telus rep to tell me what the issue was. She told me that the report states that the board was replaced. This is definitely a hardware problem. I'm hoping that the new board doesn't have this problem and my phone won't need to be repaired again,
I run 4.0.1 on my phone. Telus hasn't released an update yet. I was going to update mine by switching to yakju, but that's when I noticed that the wifi is not working and I thought it's not a good idea to change the stock ROM.
Hi everyone!
I recently got a t-mobile galaxy s2. After having it for a week, I rooted it and tried different roms. The last rom that I installed on it was an alpha version of cyanogenmod 9. Everything was working perfectly for a few days and then I started having problems.
The problems are with my wifi and bluetooth, they wouldn't turn on. When wifi did turn on, the phone slowed down and then turned off after a few mins. Thinking this was a cause of rooting, I decided to go back to stock. I wiped everything, formatted the internal sd card, cleared all caches and completely restored everything to stock using odin and the problem won't go away.
Now I'm running stock touchwiz gingerbread rom and when I turn on wifi, it just says "error". I was only able to get it going once and thats when the phone got extremely slow and turned off.
Also it seems like everytime the phone turns off from wifi, the battery looses like 7-10% and it gets really hot.
Here are my questions,
Is this a hardware problem?
I don't have warranty because I bought it from another person. Can I send it out for a warranty repair somehow?
Thanks in advance.
I had the Wifi error also, had to send it in for repair. Make sure you Odin everything back to stock
Sent from my SGH-T989 using xda premium
Thanks for replying.
Did your phone freeze and restart as well?
I called up samsung and they asked me to ship the phone..sent me a shipping label and etc. The problem is, I bought this phone from someone on craigslist. Will I need a receipt? So far it seems like they want me to ship just the phone.
Also I went back to stock completely with odin, do I need to do this as well?
http://forum.xda-developers.com/showthread.php?t=1578184
[Flashable] Odin/Flash-Counter Reset SGH-T989D (Telus) and SGH-T989 (Tmo)
edit: Forgot to add, how can I check if my phone is good to go for warranty repairs?
edit2: Ok I did some research and figured it out. Will update when I get the phone back
Same here...
Problem started with Bluetooth (dont remember which ROM) but I dont use wifi often so I dont know if it started at the same time. Then I switch from ROM to ROM for awhile... now my phone is kinda messed up.
I had the same problem as you, one of the phone which had a very bad battery life did not put the bluetooth to sleep and the phone got pretty hot. Something similar must have happenned to the wifi (same IC maybe?)
I think the IC is now messed up because I returned to stock, (recovery and all) did it 3 times, tried stock ICS stock GB. Then for no reason yesterday, Yay wifi working again, and bluetooth.. but by the end of the day, dead again !
So I get stuck with a wifi that can't turn on/off and a bluetooth that works when it want to...
I even tried messing with my /efs (everything was fine... I think...)
My Wifi & bluetooth MAC address are "unavailable" so I guess it's back to Samsung...
I saw some people complaining about this problem and saying Samsung products are not good... I must say that I owuld not have this problem if I stayed stock... like when I rooted my HTC desire and the "flashlight" turned on and burnt the LED... not HTC's fault... anyway anyone have another dea to try ?
---------- Post added at 03:08 PM ---------- Previous post was at 03:01 PM ----------
Also,
I read like hundreds differents forums about this issue... most if not all of them ended sending their phone to Sammy...
Some did not search very hard for a solution but still. Many have reported that Sammy changed the motherboard, so I guess it's not all our fault ?
Hi has anyone noticed issues with bluetooth headset keep getting disconnected every 2 mins after this ics update? i have Voyager pro HD which was working fine on GB and problem started after this update.
syedfaz26 said:
Hi has anyone noticed issues with bluetooth headset keep getting disconnected every 2 mins after this ics update? i have Voyager pro HD which was working fine on GB and problem started after this update.
Click to expand...
Click to collapse
Yes but it could be all related to my othe rproblems, so...
Bluetooth lost Galaxy s2 ics
I am loosing every 2 min about bluetooth since my update to ICS
Has anyone ever fixed this problem? I have been having the same problem for about a year now and I can't seem to find a solution.
I had this start with my phone around December 2012. It only affected Bluetooth, so I didn't worry too much as I don't use Bluetooth. Then my Wi-Fi started copping out about a month ago. I did some research, and it looks like it's hardware related.
I have an extended warranty that I've paid into every month since I bought it (December 2011). I called the warranty company up, and because it was out of manufacturer's warranty, I had to drop $150 on a new phone. I also spent close to an hour trying to explain to them that I had done nothing wrong to the phone. Apparently, it is in the same category as it being stolen or broken. I was so choked. I've babied this phone like crazy, in fact, it still has the protective cover you find on it when you open it fresh out of the box (I just cut off the tab). I was livid.
Well, my amazing wife ended up calling Samsung directly. The call lasted 5 minutes and they didn't even question the integrity of the phone (other than what I did to fix it and the problem itself). The representative said that because we had never called them before, they would replace it for us, free of charge. I question that they might know there is a defect that happens as this isn't a one-off, but I'm very satisfied with their service. I'll be
If you can produce your original receipt, call Samsung. They should do the same thing for you as they're doing for me. Ironically enough, I'm reverting everything back to stock and backing everything up and happened to see your post.
Hope this helps and good luck.
So just a bit of a bump/update:
I sent my phone in to be repaired (honored by Samsung) and once I got it back, it worked for a while. Shortly thereafter, it started acting up again. I noticed on the sheet showing what they did for service, was apparently doing a re-flash of the original ROM and a factory reset.
Funny thing is, I used a branded TELUS ROM that wasn't exactly stock. If you pressed and held the power button, it would automatically restart... which I found fishy. I saw that this was the exact same ROM that I had put on there once I got it back, so I doubt any flashing took place. All that was done was that factory reset.
Now, to the credit of the factory reset, it worked for a brief while, but ended up with the same issue.
I'm in the midst of doing some diagnostics, but I'm not familiar with logcat. I'm back to the latest PAC build as no other ROM made a difference. I'm going to tinker for a few more days, but I'm pretty sure I'm back to square one.
Hi guys,
I bought my Mi 9SE some months ago. Everything was good, but since like two months ago my phone signal dropped to 0. The phone was unable to connect, and it wasn't a problem of APN or SIM because i tried another SIMs and the problem persists. Suddendly, one day the signal started to work again a few hours, and then go off again. Sometimes it works for days, even a week, and then drop to 0 again hours or days. But after that, Wifi started to malfunction too, like it was forcibly disabled. I can't start wifi, and if i try the phone freezes a few seconds.
The weird thing is that those two problems happens like randomly: for example, if i keep the phone on standby for a few hours, wifi start to work again, but if i use it again, it fails again after some use. Same goes to phone signal, some days it works and the suddendly stop functionaning.
I sended to Xiaomi already and they send it back to me because they coulnd't find a problem (Because the problem just happens randomly i suppose).
I don't know what to do, so i'm thinking on unlock bootloader and install a rom. What do you think? I will put here two videos of my phone that shows the problem:
https://drive.google.com/open?id=1gY8FqJWV_RwDR2u-KQHYU-pHt2d6yEXa
Thanks.
Hi,
I would suggest to try a different ROM. The wifi issue you have (saw the video) is generally related to wifi drivers. Now i can't say why your driver is malfunctioning without logs, especially for a stock ROM...
Good luck!
@ch4mi: wouldn't do so, because it seems to be a hardware problem and with unlocked BL you open an escape door denying service. Maybe it's caused by an antenna loosing connection by temperature. So switch it off overnight for a definite begin state, boot and look, whether the bug occurs after a certain time. Repeat it 2times. Then send it back to service with this information.
Thanks for your replys people!
I don't know if i can trust with Xiaomi Service. I already sended it like i said, and they said to me that the phone was perfect, and charged me 25€ for shipping costs... I writted to them again saying that the phone was still malfunctionating, but the only said to me that they will proceed like always, check phone and if they don't find any issue, i will pay again 25€ for shipping costs... That's why i'm thinking of change ROM.
@ch4mi: the shipping costs are mean indeed. I hoped they would be willing to repair - then such a clue would have been usefull.
Ok guys, i will send it to the Xiaomi service again, with some videos proving the issues. Thanks for your tips!