what determines how many messages are stored in outlook - HTC Excalibur

My mail syncs automatically with mail2web to my dash.
I think I remember that on WM5 I had to clean my mailbox from time to time, so that it doesn't get clogged up with messages.
It seems that on WM6.1 this is not neccessary any more - messages seem to automatically disappear from my mailbox from time to time. I don't know how many exactly are saved, but now I have only 3 days worth of e-mail on my phone. Anything older was automatically removed.
I would really like to be able to adjust this, or disable auto-delete of messages altogether. Sometimes I have messages that I'd like to keep for longer than 3 days...
Does anyone know how to disable or adjust this behaviour of outlook in WM6.1?

I would love to know this as well. I assumed it was a corporate setting that was pushed to my phone as I am connecting to our email servers via Exchange push but since others have ~3 days I would now guess it is a client side restriction.
Also, I have nothing in my sent emails and all but the last few minutes of deleted items. For instance if I accidentally delete an email I can go grab it real quick but there is usually only 1 or 2 emails in my deleted items when I check. Any other time the deleted items folder is completely empty.

Hi Guys,
I dont know about any other service other than Microsoft Push from Exchange, and to change the number of days that the email is kept you need to go to
ActiveSync -> Menu -> 4- Configure Server -> Next -> Next -> Scroll down to E-mail and click on Menu -> Settings and there you have the option to set any of the following:
1 day
3 days
1 week
2 weks
1 month
All
Regarding deleting them, the device will not move deleted items to the deleted folder and keep them there until you either delete them from your deleted folder on the device or on exchange. Most companies will enforce a rule that says when you close your Outlook it automatically deleted your deleted items, in which case you can go to the recovered deleted items on Outlook and recover email from the past weeks/months depending on your companies policies.
Hope that helps.

thank you!
Thank you, I think that was the setting I was looking for. I had it set to 3 days.
fa147 said:
Hi Guys,
I dont know about any other service other than Microsoft Push from Exchange, and to change the number of days that the email is kept you need to go to
ActiveSync -> Menu -> 4- Configure Server -> Next -> Next -> Scroll down to E-mail and click on Menu -> Settings and there you have the option to set any of the following:
1 day
3 days
1 week
2 weks
1 month
All
Regarding deleting them, the device will not move deleted items to the deleted folder and keep them there until you either delete them from your deleted folder on the device or on exchange. Most companies will enforce a rule that says when you close your Outlook it automatically deleted your deleted items, in which case you can go to the recovered deleted items on Outlook and recover email from the past weeks/months depending on your companies policies.
Hope that helps.
Click to expand...
Click to collapse

Oh, sweet! That's exactly what I was hoping for.
I guess I should grumble something about how convoluted MS is in placing these types of settings and with all my clicking and investigating I would have never found this. But that would just be in vain now wouldn't it.
Thanks for sharing this.

Related

Deleting appointments in Calendar

Is there a way to delete all past appointments in the Calendar without having to manually delete each one, one at a time?
I don't think that there is built-in functionality for this short of a hard reset to delete all of your data. If you're using Activesync to connect to a computer or Exchange server, you can select how far in the past to synch.
All programs > Activesync > Options > select "Calendar" > settings
The options are:
All
2 weeks
1 month
3 months
6 months
Search for Pocket Outlook Eraser.
Its free and you can choose to delete tasks, appointments and contacts.
Once you chose what to delete it will erase every record of that type.
Yes, just tried it thanks. It erases ALL appointments. I have literally hundreds of appointments on the device and need to delete those which have passed.
i.e. I only want to erase OLD appointments. I can't be the only businessman using a TP2 that wants to clear out old appointments surely. This is fundamental. Does anyone know how to delete appointments selectively?
Many thanks
The easiest way to do that is through ActiveSync. Just set up ActiveSync to sync all your future appointments untill max 2 weeks ago. So the only old appointments you will have are those of these 2 weeks. These can either be deleted easily manually or by resyncing with ActiveSync. Hope this helps.
Yes, if you select only the upcoming 2 weeks events every time you sync you only get the appointments in the 2 week span, and the old ones are deleted.
I use SK Tools and there is an option in the "Long List View" to delete old appts...Tj
Thanks for your feedback. The Active Sync alternative seems a bit convoluted and as I'm on the road a lot with no access to a PC for some time, I would rather be able to delete appointments solely on the device. I will check SK tools. It seems strange not to have such an essential facility available directly in Window Mobile though.

Tilt 2 Help - Outlook WILL NOT update inbox as messages are received!!!!!

Hey Folks,
I've tried looking and I couldn't find anything.
I received my Tilt 2 a few days ago and set up my Outlook Email.
Everything worked fine and my Inbox and Calander tied up to my work server.
The problem is when I receive a new email...the phone doesn't receive it. I have to actually hit "SEND/RECEIVE" to get the new emails...they are pushed through!
I've checked everything and copied the settings from my previous WM phone. I have the schedule set to "As items come".
Any help?
Thank you much!
Open your Wireless Manager and make sure Microsoft Direct Push is turned on?
I am also having a problem with outlook syncing and notifications. I previously used a Tilt and then a Fuze and one of the things that I like the best was that outlook email would arrive and I would get notified quicker than on my PC.
With the Tilt2 it takes a long time to get the notification (envelope on top) and the email itself unless I send/receive.
Push is turned on all other settings are correct. My next step will be to hard reset and try again.
Has anyone else run into this issue?
Change your messaging options for your Outlook email.
Go to email box....click "Menu" then select "Option"
Then select the email account, then edit account setup.
Continue to press "Next" until you reach the "Automatic Send/Receive"
Make your changes as needed.
I have my Tilt 2 setup every 5 minutes and downloads today's messages only.
I hope this help....
That works fine for regular email accounts. I have that setup for my other email accounts. Outlook uses push mail through activesync and it should be immediate. Unfortunately something has made this stop working.
I am assuming that you have selected option under schedule "as items arrive".
If so, then you might want to look at your server to make sure that is it not the problem.
If not there, you might try deleting and reinstalling the outlook active sync account on your phone.
If that does not work, you might have to resort to a hard reset.
Good luck.

Leave Email On Server

How do I set up my email so that it leaves a copy on the server so when I get to my laptop the message can be downloaded? I do my email on my laptop but need to be able to receive / send email from my HTC as well. Thanks!
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Loco5150 said:
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Click to expand...
Click to collapse
So ... what is the setting on your TP2 that specifies, "do not remove from server"?
There is a setting on the edvanced settings menu when you setup the account, or go to edit the account settings.
There is a setting on the advanced settings menu when you setup the account, or go to edit the account settings.
use imap instead of pop. pop downloads messages and wont mark them as read on the server or delete them after a month or whenever you set it, and some pop clients delete the email from the server after its pulled. imap is much more advanced and if you can get imap-idle you get push email support.
Leave Email on Server, and other Advanced Settings
I have been frustrated with this issue also. I use my phone for POP email when I am away from my computer. It is almost always business, and I need to keep records of communications in one place. Using Outlook, I archive all old emails to a network server. Since installing my current ROM, I have been unable to find access to the email size, signature and delete handling options. As a result, emails that I delete from the phone also get deleted from the server before I download them to my PC. This is a big problem since I sometimes delete messages from my phone without taking action - planning to deal with them the next day from the office. Dealing with multiple email accounts and up to 50 messages per day makes the phone very cluttered unless I regularly clear them out.
I just discovered the "back door" into the old WinMo style advanced email settings using a tip from another thread regarding email signatures.
I am using the Energy ROM (08-Sep-10, which I love). Here is how to get to the advanced email settings:
1) From any email Inbox (not the Sense screen) tap Menu/Tools/Options to get to the Messaging settings page.
2) Tap an email account on the list.
3) Tap "Send/Receive Schedule".
4) Tap "Advanced Settings" at the bottom of the screen.
5) Choose your option under "When deleting messages:"
Other advanced options are also available this way, including email signatures for each account, as well as download size and scheduling.
I'm happy again!
Tim
Thank you for resurrecting this 9 month old thread.
I too thank you for posting this. I needed to change this on one of my accounts but had forgotten where the change needed to be made. You saved me lots of time searching.
Again, thanks much for the direction.

[Q] Exchange folder sync

For Exchange mail accounts, I'm assuming you can select which folders you want to sync (have pushed to the phone) - correct?
And for multiple accounts, can you set different notification (vibrate, sound) types per account?
Go to the folders of the Exchange Account and show all folders. You will then be presented your folders. Select the folder you want to sync and tap on that folder. It will then sync and bring it up one level and you will see that folder below your main inbox.
You can't set custom ring tones to each account.
1. yes (at first only inbox will, but you can view the folder and say syncronise this folder)
2. no, not at present
My company just migrated me to Exchange last night. I'm able to sync my in box and the folders I want to sync but I have rules on Exchange that move some emails into certain folders. Once this happens I'm not getting notified that I have a new email from that person who the rule is set for.
Any suggestions?
It doesn't support alerting when items appear in subfolders of the inbox. A workaround would be to turn those rules off so messages arrive in your inbox. Then run the rules manually periodically to clean it up.
Does it at least update the Hotmail/Outlook Live Tile when a new mail comes to the sub-folder?
Without any sort of notification to the user that a message is there, it's pretty damn useless to use. Mind as well just use POP3 or IMAP on a 30 minute poll or something instead...
N8ter said:
Does it at least update the Hotmail/Outlook Live Tile when a new mail comes to the sub-folder?
Without any sort of notification to the user that a message is there, it's pretty damn useless to use. Mind as well just use POP3 or IMAP on a 30 minute poll or something instead...
Click to expand...
Click to collapse
No it doesn't update the tile, you can sync the sub folders but if you don't select all folders to see if there is anything new there.
The only work around I could find was to create a rule to just move a copy to the folder and leave the original in the inbox. It is a terrible solution but at least it kind of works.
I don't think this is a WP7 issue since a co-worker has an iPhone and he has the same issue.

Delete old emails from Trash ?

So, does anyone have a tip for deleting all the old emails that fill up the Trash folder for accounts ? My old Desire had a 'select all' option......but cannot see anything like this for the Play ?
I have 6 email accounts accessed through the default Email client > when I delete them from the respective (or Combined) Inbox, they go to the respective Trach folder > this takes up space......I removed 457 emails from one account's Trash folder last night, and it took some time !
IIRC, deleting Data in the Applications menu of Settings will clear all account settings too....so that is a non-starter. The overall MB use of Mail was almost completely cleared down after last night's deleting session, but I am really hoping there is a better solution to properly removing lots of mails ???
I will be interested in this also. Having to delete everything and then go to trash and delete it again isn't the best use of time.
the way i removed them, however this may not be efficient for you was to delete the email account i use and then re add it, it will wipe all the mailboxes
One of the more retarded "features" of android, there is no way to "Empty Trash". Just select each one by hand and delete it again. Good luck.
Yeah the stock email app is horrible...
Give one of the other email clients in the Market a try
Thanks for replies......
Shame SE hasn't done something similar to HTC, then, as the Desire had a menu option to (De)Select All, making Trash removal a doddle.
TBH, not sure why the app keeps all the Trash items anyway ?!?!

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