Develop Bugs

My Cingular 8525 just went dead!!!!

OK!!!
I need some help here.
I was talking on my phone, and it all of a sudden went dead.
Thinking it was a battery problem, i immediately plugged in my wall charger and saw that the light indicator was not lite.
I then got another battery from my functioning 8525, and nothing.
But the functioning phone worked after battery switch. So i ruled out dead battery as a cause.
I only did a ROM upgrade two days ago, otherwise the phone functioned without any problems.
I'll try to keep the phone on wall charger to see maybe it'll help but i doubt it.
Anyone else have this type of problem.
I'm currently thinking that it's dead, but i don't understand what could have happened.

Have you tried a Hard Reset?

I did soft reset, and even attempted to do a hardreset. several times. nothing. I see purely a blank screen.
What worries me is that when i plug in the wall charger i do not see any of the green or orange lights turn on.
I'm trying to search if there is any way for me to have someone check the phone out?
If the cost of fixing the phone is any where near 200 dollars then i might as well just buy another phone. Something better.
But any advice i'm willing to try short of dropping it off a roof. caz i know then i'll for sure have a dead phone...

Aren't there ideas like taking battery out and plugging into computer, and stuff like that?
I think I read them somewhere on the xda wiki.

IMO.. you should call at&t tech. they will most likely replace it.. and since they cant turrn it on.. they wont know what you did. anyway its a warranty exchange.. but im not sure of the number for at&t's tech department. good luck and keep us posted

I had the same probs 2 months ago...
No lights when charger was connected, hard/soft reset didnt help at all.
After 5 days of trying and trying i brought it to my provider repair center.
After 1 month of waiting they said it was a level 3 problem (highest). In the first case i was ordered to pay 230 Euro but i didnt agree, 3 days later they agree with no cost and i got a new tytn.
I used XCPUScalar.2007.v3.01 and clocked till 500 mhz.. maybe it burned my cpu..
Well good luck!

kparikh82276 said:
OK!!!
I need some help here.
I was talking on my phone, and it all of a sudden went dead.
Thinking it was a battery problem, i immediately plugged in my wall charger and saw that the light indicator was not lite.
I then got another battery from my functioning 8525, and nothing.
But the functioning phone worked after battery switch. So i ruled out dead battery as a cause.
I only did a ROM upgrade two days ago, otherwise the phone functioned without any problems.
I'll try to keep the phone on wall charger to see maybe it'll help but i doubt it.
Anyone else have this type of problem.
I'm currently thinking that it's dead, but i don't understand what could have happened.
Click to expand...
Click to collapse
Now I know why you're not successful at flashing your device with my ROM . Sorry that I misunderstood your message.
You have to send it back for repair.
Sorry, again.

How does that happen?
m0nkm0nk said:
I had the same probs 2 months ago...
No lights when charger was connected, hard/soft reset didnt help at all.
After 5 days of trying and trying i brought it to my provider repair center.
After 1 month of waiting they said it was a level 3 problem (highest). In the first case i was ordered to pay 230 Euro but i didnt agree, 3 days later they agree with no cost and i got a new tytn.
I used XCPUScalar.2007.v3.01 and clocked till 500 mhz.. maybe it burned my cpu..
Well good luck!
Click to expand...
Click to collapse
So maybe i might have over clocked my cpu?
I don't know what could have happened.
I do know i installed Schap's 3.60a ROM but i installed it both of my 8525.
So i don't think it was the ROM upgrade that could have caused it.
In the mean time I'm looking into if HTC can help me here. I don't know how this would work.
I purchased this phone unlocked on ebay, i've asked the seller if he/she can get me the original invoice to prove that the phone is under manufacturers warranty.
I'll see.
As far as AT&T is concerned, i don't know how i should approach them.
But once i get the invoice information I'll be able to do more.

In your case contact HTC, forget about AT&T especially if the phone isn't on your account. You may need to be peristent with HTC as although they prefer to do things via the carriers, there's a direct route as well. They track the warranty status by S/N.
Good luck... that sucks.

Thanks for all the support
This morning, i tried to call up my carrier.
I explained to them what i observed and how the phone just went dead.
I did not mention anything about ROM upgrades (though i was asked if i did anything to the phone) nor did i drop it or dung it in water.
I was fortunate, that the lady was nice and understanding. I was surprised to know that they have all the information based on the IMEI number.
So as it turns out i made the purchase off the internet, in june. According to the lady since i made the purchase in june i was still under warrenty. They would ship out a replacement phone.
So far this is looking good.
I didn't expect it, but i guess AT&T isn't as bad as i proclaim it to be.
But customer service and phone service are two different things.
AT&T customer service has always been nice.
But their call service and internet sucks.
But got the contract so gotta stick w/ them.
ANd i like GSM, and Tmobile really sucks here in NJ and NYC.
So i gotta stick w/ AT&T
Will follow up once i get the replacement.
So far in doing business w/ At&T - they know, so don't try to kid them. Also need not give out more information then they ask. Just answer questions simple and to the point w/a bit of humor.

[Q] Battery replacement warranty question

The HTC battery died the other day and won't take a charge or anything in my phone anymore. I'm using the spares that I purchased off ebay. If I took my phone to a sprint store for a battery replacement do I need to worry about my phone being rooted running snap kernel and cyanogen mod 6 or do I need to go back to stock for everything? I would hope they'd just give me a new battery and not look at my phone at all.

dirtmaster88 said:
The HTC battery died the other day and won't take a charge or anything in my phone anymore. I'm using the spares that I purchased off ebay. If I took my phone to a sprint store for a battery replacement do I need to worry about my phone being rooted running snap kernel and cyanogen mod 6 or do I need to go back to stock for everything? I would hope they'd just give me a new battery and not look at my phone at all.
Click to expand...
Click to collapse
They should just give you one. There were a lot of reports of people with good batteries just walking into stores and asking for an extra one and getting them, no questions asked. Also, it is the same battery as the Hero and TP2, so any Sprint store should have plenty of them.
I just took my phone in for replacement (for other issues), and they thought they could fix it with a battery. They gave me like 4 to try to fix the problem before ever even looking at the phone's software.

Cayniarb said:
They should just give you one. There were a lot of reports of people with good batteries just walking into stores and asking for an extra one and getting them, no questions asked. Also, it is the same battery as the Hero and TP2, so any Sprint store should have plenty of them.
I just took my phone in for replacement (for other issues), and they thought they could fix it with a battery. They gave me like 4 to try to fix the problem before ever even looking at the phone's software.
Click to expand...
Click to collapse
Good to know. Thanks for the response. I'll head over there after work

Battery replacement from BestBuy

Hey everyone.
Alright so I just got my Evo a few weeks back through BestBuy. Today while I was texting on it, the phone randomly shut off. I figured it was just a random reboot type of deal, but then the phone would never turn back on.
I tried charging the battery and it won't charge so I'm going to assume that it's completely fried. After I came to that assumption, I grabbed my friends batter and slapped it into my phone, and it worked perfectly fine, so it's safe to say that it is the battery and only the battery, not the phone. My battery also didn't work in his phone either
Now my question to you is, since it's still within the 30 days since I got the phone AND I have the Black Tie protection plan, will they give me a new battery no questions asked? Or do they need to boot it back up and inspect the phone also? The reason I ask is because I'm running MIUI and don't have enough time to keep my friends battery to flash a 2.3 ROM. Also I don't want them "inspecting" my phone, and upgrading my phone because I like having root.
Any help would be appreciated.
Thanks guys/gals.

Uhm, I'm not 100% on this but you shouldn't have any problem. What I would assume they will do if anything is try powering up on your battery, which won't work, then try plugging it in to charge, which won't work. Get a different battery and if it powers up, they probably won't pay attention after the HTC EVO 4G screen pops up and give you the battery. On the other hand since its a Best Buy I don't know if they will have HTC batteries in stock, they might have the cheaper ones like Radio Shack. Try a Sprint repair center, they would be more likely to have a battery for you. I've gone to Sprint before for various phone issues and twice they didn't know what being rooted was so they didn't even realize it and once, the manager noticed it was rooted, fixed the problem and asked me to root his lol. Good luck.
Sent from my PC36100 using XDA App

But they have to replace my battery don't they? Since it's still within the 30 days? Even if not, I have a $50 dollar gift card, and the last time I was at BestBuy I saw they had a 1700 extended battery that didn't require an extended back. Has anyone heard anything about that battery?
Radio Shack wouldn't be able to replace my battery since I didn't get the phone from them originally, right?
The other thing to my advantage is that I know most of the guys that work at the phone department, so they don't really care that it's rooted.

Well yes they would be obligated to replace the battery for you, what I a saying though is that Best Buy will not likely carry EVO batteries in stock. They will probably have extended batteries or replacement non HTC batteries, I'm saying that you will probably have better luck getting an HTC original replacement battery from Sprint, reguardless of where you bought the phone from its within the Sprint 30 warranty and HTC 1 year warranty, so you don't HAVE to go to Best Buy, go to anywhere that sells Sprint phones, manufacturer warranty works anywhere...
Sent from my PC36100 using XDA App

I understand now. I went in to BestBuy and go figure.... The old one worked. It didn't at first, but after a few minutes of them trying it actually kicked in.
I was able to get the extended battery and I only had to pay the difference. I was going to buy that battery anyways before this whole thing happened, so it worked out well.

[Q] Phone won't turn on (Stock AT&T)

Hi all -
I have an AT&T GS3, completely stock, non-rooted.
This morning, I was scrolling through my launcher, and my thumb accidentally hit Media Hub. It started to load, and then the screen went blank. I just figured it got hung up or something. So I did a battery pull, and restarted the phone. It took a bit longer to restart than usual. Once booted, it then re-booted itself. And then it just died. I can't remember what my battery level was, but it was about 50%.
So while I was doubtful that the battery was dead, I put it on the charger and let it sit for awhile. Nothing.
I've removed the SIM card. I've tried different chargers. The battery feels cool to the touch after being on the charger for awhile... so I'm not sure it's charging. If I plug it in with the battery removed, the red LED comes on. With the battery in, no LED.
I've tried holding the power button in, I've tried to get it to boot in download mode, etc. But I can't get it to do anything.
If I plug it into my computer, it beeps... and lists QHSUSB_DLOAD in the Device Manager.
I tried Googling, but all of the "Sudden Death" type articles/posts are international variants that have the Exynos chip. Haven't seen anything for the US variants.
Any thoughts? Suggestions?
Thank you!

Did you try any alternate battery, like the one from your friend's phone? I feel its a case of "dead" battery.

Unfortunately, none of my friends have a GS3...
I suppose I could make the 45 minute trek to the AT&T store and see if they have a battery I could test out. Not fun, but if it's something as simple as a faulty battery, then it'll be worth it.

Check on Amazon... I think you could get a test one for less than 10 bucks, far less than you might spend elsewhere...

Castaway78 said:
Unfortunately, none of my friends have a GS3...
I suppose I could make the 45 minute trek to the AT&T store and see if they have a battery I could test out. Not fun, but if it's something as simple as a faulty battery, then it'll be worth it.
Click to expand...
Click to collapse
Make a call to the at&t store to make sure they'll look at your phone and can fix or replace it. If so, make the journey. You are stock and not rooted. You have nothing to sweat (warranty-wise).

xBeerdroiDx said:
Make a call to the at&t store to make sure they'll look at your phone and can fix or replace it. If so, make the journey. You are stock and not rooted. You have nothing to sweat (warranty-wise).
Click to expand...
Click to collapse
I ended up doing just that. Turns out, there's a AT&T Repair Center about an hour away, so I went there. The folks there were really nice, and apologized for the inconvenience. They tried a different battery, and a few other tricks they have, but no go.
So, they swapped it out, (with a refurb I'd imagine), and now I have the pleasure of reloading and resetting everything. Argh.
The worst part about it all is that I lost all my game progress, and a lot of my random saved images. My camera images were thankfully synced with Dropbox. I wish Dropbox would sync more than just my camera images... I might have to look into a 3rd party app to do just that.
What I'm kicking myself for is that about a week ago, I downloaded Carbon, which can backup my apps and data on non-rooted devices. But I didn't run the backup yet. D'oh. That will teach me. I miss my Titanium Backup that would automatically back up my apps to Box while I was sleeping. But I need to root for that. I was thinking about it lately, but I really want to try and stay stock/non-root. We'll see now!
Thanks y'all!

diablo009 said:
Check on Amazon... I think you could get a test one for less than 10 bucks, far less than you might spend elsewhere...
Click to expand...
Click to collapse
Yeah, I know it's cheaper... but sometimes it's worth spending the extra money to have it today. It turned out to not be the battery, but if it had been, I'd much rather pay the extra money to have one today, instead of waiting for a replacement to arrive. Even overnight, since it's Sunday, the soonest I could get one via Amazon would be Tuesday.

Castaway78 said:
The worst part about it all is that I lost all my game progress, and a lot of my random saved images. My camera images were thankfully synced with Dropbox. I wish Dropbox would sync more than just my camera images... I might have to look into a 3rd party app to do just that.
What I'm kicking myself for is that about a week ago, I downloaded Carbon, which can backup my apps and data on non-rooted devices. But I didn't run the backup yet. D'oh. That will teach me. I miss my Titanium Backup that would automatically back up my apps to Box while I was sleeping. But I need to root for that. I was thinking about it lately, but I really want to try and stay stock/non-root. We'll see now!
Thanks y'all!
Click to expand...
Click to collapse
I have two tasks in Tibu that run every night - one for new apps and new versions, and one for all apps with changed data... and I make sure I sync all this to TiBu every weekend, or maybe twice a week.
One more thing, set up your TiBu to backup data to external SD. This way even in case of failure, you could always take the card out. Same for camera too... set it up to save images and videos to external SD.

Random shut downs?

Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.

sashusmom said:
Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.
Click to expand...
Click to collapse
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed

og anarchy said:
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed
Click to expand...
Click to collapse
Thanks for your response. Yes, it is stock rom, but I have it rooted with CWM recovery on it. I don't think kies can update it due to CWM. And it's in another state. LOL. But good to know you don't have the issue. As for running antivirus, my daughter does not even know what that is- she barely runs it on her computer. If I ever get my hands on it I will try your suggestion for AV.

Could be a battery issue... mine did the same, and when I took out the battery it was slightly swollen.

Thanks for that. I'll have her check it out.:fingers-crossed:

Interested in your solution
My wife's Captivate Glide just started having random shutdowns last week. I came over looking for a "return to stock" thread hoping that putting a new OS might help when I saw this thread. I've been reading xda on the GalaxyII boards since getting mine last year so have some familarity with xda. Wife prefers to not update OS so I want to avoid ICS. She had AVG installed and I added Lookout to scan with it also and can't seem to find an issue with those. The problem for her mainly manifest itself when she has the internet turned on. The phone will basically act like the battery is critical and do a shutdown even if it is over 50 percent. power up with the cord in and it still shows good charge. If I find something that works I'll post it here also.

I have random shutdowns/boot cycles too. I've narrowed it to a hardware issue. I was running rooted stock rom, but also ran liquidsmooth and now on aokp rom, and its still happens.
I posted a topic a couple weeks ago, asked if anyone has any experience replacing the power button..its not that it sticks, but if pressed the wrong way in the wrong spot, the phone goes into endless boot mode, with the samsung logo up for about three sec, then black, then samsung logo, then black.
The timing is rarely the same. There's no debris or gunk. Its not battery. Its not overclock issue. Its something to do with the phyical power button.
Can I diasble power button using key remapping?
Sent from my SGH-I927 using xda premium

Having the same problems with my Glide, and I really do think it's a hardware issue since my battery looks fine. After reading many threads here and elsewhere, I'm resigned to the fact that it can't be fixed, but more suggestions are welcome.

My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.

Random Boot
Hello guys;
I think I'm having same or very similar issue.
My phone is randomly shutting down; some times is in cyclic restarts.
Did you guys came up with a solution to this problem?
Thanks

sashusmom said:
My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.
Click to expand...
Click to collapse
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?

If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.

davidpartay said:
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?
Click to expand...
Click to collapse
Lol.... Sometimes it's only 3 thousand. But you are right. The art of communication is being lost on this generation of kids who rely on computers, tablets, and smartphones. Instead of calling, they text about everything.
My daughter is graduating:victory: with a double major- Theatre and speech (performance) so we know she can talk and sing and psychology with ambitions to get a masters in dance therapy to work with autistic kids.... If broadway does not work out Any directors or producers out there need new talent?? :fingers-crossed:

epsalmond said:
If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.
Click to expand...
Click to collapse
Very informative. Thank you. She did pull the battery and it was fine. It is about a year old. I got her 2 replacements and she just doesn't use them. I will suggest that she switches to a new one- although they are almost a year old too, but unused- I charged them up once before i gave them to her.

phone saga continues!!!
:silly: Well, my daughter being sooooo poor that she couldn't buy herself a BOX of tissues(cough-cough), she was pulling toilet paper from the dorm bathroom and plop! OOps!! Her phone fell into the drink! (toilet bowl!!)
She knew enough to pull the battery and used a blowdryer to start the dry out process, and put it into a bag of rice. Didn't leave it in long enough and tried to power on- did a little dance, and it died. I thought she fried it, but she put it in rice again- battery pulled and slid in the open position.
2 days later she called us on it- (today) and it seems to be working!!!:victory:
So, Rice saved the day again! :silly::good::highfive::fingers-crossed:
We'll see how long it lasts. I bought a cheap go phone last nite on att for $21 as a temporary replacement. Maybe it won't be needed.

Help!!
Hard to believe my glide is begining to give problems. After flashing a stock kernel on spike55 jb 4.2 rom,i started getting random app crashings. So i sought to revert by flashing back the original jb ROM,but it got worse. Now i was uable to get network and my baseband version displayed unknown also i had random reboots.
At this junction, i realised i had to revert to stock. So i got a stock ICS rom from sammobile, flashed it via odin and whala! Problem seemed solved. So i flashed CWMR and reflashed jb 4.2.
Afterward, all seemed well not until the random reboots came back. So here i was thinking about my phone being tired of all the flashing and wanting to be on stock. I went back to stock, but the random reboots still lingers.
Though i have a feeling the problem is with my power rocker cos only a little tap pops up the power menu.
At this junction, i dunno what to do. I'll be very grateful if i can get any real assistance from anyone. Thanks a bunch in anticipation.

So I thought I'd post again. Daughter home for good. Started complaining about her battery again. I found her 2 spare batteries that were never used. Had her make the switch.
Then I looked at the removed battery. It was slightly swollen. You had to look straight down to tell. Looking at it flat, it seemed to be fine. But put it on end and it had a slight bulge. So it was a battery going bad. We caught it before the phone was damaged.
Sent from my Nexus 7 using Tapatalk 4

Hello!!! Back again My daughter ran on macadam and her unprotected cap. glide plopped out of her sweatshirt pocket and hit hard. A small hairline crack in the screen, but it pretty much killed the digital panel. She had it for 18 months and for her, that's a record. But she loved the phone.
We just got a new one unlocked one off amazon for $138. No contract renewal for her.
If anyone is still reading this thread, her OS is 2.3.5 or 6. Is it worth updating to ics? We don't have kies installed so it will be a job to get everything installed, get drivers working, etc. She will be happy with GB. Last time I made the change to swap external and internal sd cards and she had no problems.
So is ICS worth the effort? Battery life? Can the sd swap trick work? Any advice will be appreciated. Presently it is new and stock.

sashusmom said:
So is ICS worth the effort?
Click to expand...
Click to collapse
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though

eMPee584 said:
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though
Click to expand...
Click to collapse
Nice to see people are still using this phone. As far as the case- I must have bought 5 of them for her. She didn't want them on her phone. Now that she paid for her own replacement, she may rethink that one! lol. She is not tech saavy at all, so custom builds are not her thing. I didn't even do the mods on this phone that I did on her original. Thanks for your input. OH, it's still GB.