Related
I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)
Up! Nobody's an idea?
i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!
I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?
Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...
i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.
I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help
Hi everyone,
Dont normally have any problems when it comes to upgrading.
Just flashed Scahps 4.0, brillient.
However, when i've tried to sync, i get a error of
"ActiveSync has encountered a problem on the desktop
Support code: 85010014"
I have turned off advance network functionality but it still hasnt resolved the issue.
Would appriciate any advance.
Thanks in advance
Jason
Hi all,
would really appriciate some help as i really need to sync my hermes really bad.
thanks in advance to any help or advice.
Jason
http://support.microsoft.com/default.aspx/kb/912241
do you know where in inbox repair too is in outlook 2007?
much appriciated
jason
please please please help this is so fustrating.
i am using activesync 4.5
how do i solve this problem?
funny thing is that I just ran into that problem 10 minutes ago. I had to delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device
wtf! i did that already and it didnt happen the first time. seems to be syncing now...hope so.
thanks for the advice buddy.
i waited 20mins for outlook to "diagnose" itself and guess what "no problems found"
ok guys, trying to upgrade for my girlfriend as well now, but trying to sync her hermes first to make sure the data is backed up but i am getting the same error code again.
done what was suggested before but still wont work, any suggestions? dont want to be *****ed at!
thanks bros.
sorry guys but i'm really panicing now. i just tried to synce my device and now all my contact, calender and notes have disppeared from my device!
i opened outlook and now i have error (Support Code: 8503001f) and it says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected"
i havent password my profile so how can i resolve this?
thanks in advance,
Jason
thanks
thanks.. it worked.. office fix did not do anything
MontyV77 said:
funny thing is that I just ran into that problem 10 minutes ago. I had to delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device
Click to expand...
Click to collapse
I can not use activesync as soon as i connect my AT&T 8525 activesync stops and this message " Activesync " needs to close............... I am going [email protected]#$~%^&* crazy i've removed and installed activesync 4.5, i've lost count. help please
Thanks.
Go to settings, connections, usb to pc and uncheck the enable adv network funct. See if that helps!
ai6908 said:
Go to settings, connections, usb to pc and uncheck the enable adv network funct. See if that helps!
Click to expand...
Click to collapse
Thanks, but I did that and no luck. [email protected]#$%
any other idea?
TENXXX.
Hard reset always helps. Sometimes it's a bad micro SD card, I learned this the hard way.
I had all sorts of problem with Activesync before. Have since upgraded my laptop to Vista and instead of ActiveSync it has Windows Mobile Device Centre. No problem ever since.
I cleared my drive C (Laptop) installed Activesync and problem solved Activesync is working 100%.
Thanks!!!!!!!!!
Hello all,
This could be ROM related, but I could not find any solution in the searches I've made. I am finding that QuickGPS is not updating automatically upon connection with activsync...when set to do so.
I would assume that the fix is in the registry? Perhaps someone else has had this issue and found a solution?
Looking forward to trying anything simple, before I update the ROM....
Thanks
facing same problem & couldn't find a solution
hope to find suitable fix
i THINK u need internet connection to be active on your computer 1st
If your in AS mode and connected to Internet through the PC then you can do it Manually by going to the Program and Taping on it,
If someone has an Automatic solution once you're connected to AS & PC i would like to hear about it, maybe the same solution could happen for Automatic Weather update??
Just to clarify the problem:
The PC is connected to Internet, and my HD is connected through ActivSync.
I have Internet connection using Opera & can surf websites normally using it.
BUT cannot surf using Internet Explorer , and also can not update QuickGPS manually (when click Download, I got the message "Connection Failed. Pls try again later"
Thanks if anyone can help.
Interestingly enough my issue is different.....
I can download the data when I click the "Download" button...no problem
HOWEVER, the minor issue is that it is not automatically updating and downloading on connection with Activsync.....as it is supposed to do
I think if you not able to download any updated data (at all) then you have a more serious problem. Sometimes their server is down and getting the data does not work