For the last week, I have been having problems syncing my Hermes to my desktop and my laptop. WMDC shows either a simple 'Error' or says that syncing is not possible because an item is in use on the PC (not true).
I tried all of the usual fixes mentioned elsewhere - Deleting the partnership on the Hermes, deleting it on the PCs, reinstalling WMDC, re-flashing my Hermes ROM.
I could usually get the Hermes to resync after using some or all of those actions, but only for one or two times, then I would get an error message again.
My problem exists with Schap's 4.31 and TNT's 6.1.
This started to occur immediately after I installed SP1 on my Vista desktop and laptop.
Is anyone else having sync problems with SP1?
Another reason for my Vista not to see that SP1, new Ubuntu comes out soon...
If some "item" is in use, can you move all your synchronized files out of that folder before the sync?
double post. sorry
I had the same problem. After downloading the new ver. of windows mobile from ms home page, everything went back to normal
Don't know if this will help or not, but I had the same problem, noticed that my battery was not very charged (under 30%). After charging i have not had this problem. I have been able to reproduce this twice now. I have Faria 6.1.
Radical_MT, could you please point everyone to the "new ver. of windows mobile"?
Related
I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
hi all,
been searching around for any clues to this but not having any luck.
Prior to doing upgrade I had been using the device successfully on my vista x64 machine.
Successfully performed an upgrade of my device using my XP machine.
Upgraded Windows Mobile Device Center 64 bit edition to 6.1 release on my main PC.
Now, when I connect the phone to the vista pc, i get the customary sound on connection, but device center does not show it as connected. When I check device mgr, I dont see the normal HTC USB Sync item that I did before.
I tried changing the PC to USB setting on the phone and reconnecting, but then PC reports unrecognised device as being connected.
I have tried connecting to different USB ports on the PC with no luck.
Any suggestions appreciated!
Thanks
hey, sorry i don't think i have any solutions for you on this.. but just to make sure, i'm assuming you re-enabled usb connections after you upgraded under vista?
on a side note dutchiesmokah has been having trouble upgrading under vista x64 as posted in this thread, and i'm also very curious how to help him overcome this obstacle. I believe he's stuck at disabling driver signing. Do you think you could have a look over there, and report on what you did etc, to get it working?
hi racerx_
actually, I did my upgrade on a windows xp machine running activesync 4.5 specifically because of that thread. Because of that I never had to go thru the re-enable procedure, as I never disabled it. I merely upgraded the version of Mobile Device Center to 6.1 as I new that was required to support WM6.
I had something similar to my problem happen once before on early version of MDC and WM5, but somehow came good after multiple disconnect/re-connect attempts.
Sent a request to Dopod Asia support a week ago and have not had a response yet.
oooOOOOooohh.. i see what you're saying. Sorry, i didn't read your first post carefully enough. That is weird that it won't sync. I've posted about some weird sync issues as well.. not sure if it's related, but..
under xp my device suddenly stopped syncing and would report an error each time, although it made the connection sound, and activesync turns green so it knew my device was there. It would come and go. I deleted both activesync partnerships on my device (not computer) and magically it's working.. it may not have anything to do with your issue, but just thought i'd share in case it helps out
on a side note, that other thread regarding vista upgrading is moving pretty slow. You think you could be convinced to be a guinea pig and try some of those methods for upgrading under visa and report on what works?
Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)
Up! Nobody's an idea?
i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!
I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?
Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...
i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.
I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help
im current problem is that when i open windows mobile device center it crashes and i can see my tytn , im currently not aving any outlook is that that the reason of the crash ??
i don't think lack of outlook is a problem, unless perhaps you have set wmdc to sync with outlook (reinstallation or adjustment of connection/sync settings will solve this)
make sure you have:
-unchecked advanced network functionality on your tytn (under settings/connections/usb to pc)
-make sure you have the latest version of wmdc
also try reinstallation of wmdc, soft-reset, pc restart
you should also read mrvanx's guide its really useful
here's a link to mrvanx's upgrade forums, you should choose 'configuring windows VISTA'
http://forum.xda-developers.com/showthread.php?t=299462
i had wmdc crashing on me whenever i connected my 8525 as well. windows data execution prevention was shutting it down.
i had to go into the windows registry & delete the existing partnership information before i could get it to work again.
Previously syncing Activesync v4.5 with TP2 running WM6.5 for over a year successfully. Transitioned from MSO-2003 to MSO-2007 with no sync issues.
After fresh install of MSO-2010 TP2 will no longer recognizes that my computer has MS-Office installed. Phone connects to computer via USB, file transfer to both internal HDD and also mini-SD-card for phone work. Running Activesync Troubleshooter tells me there’s no Outlook installed on computer (but there is as fully working version of MSO-2010). Have removed/reinstalled Activesync v4.5 multiple times (with reboots after uninstalls). Seems there must be some type of association file that is somehow out of place …
Appreciate any help from you guys ....
Regards,
Install Office 2010 x86.
"Install Office 2010 x86"
thanks, but ...
MSO-2010 (MS Office-2010x86 in my case tunning 32bitOS) is when my problems began, and I have already removed and reinstalled MSO-2010 a couple times attempting to solve my problem.
Uch, so I don't know the answer to your problems. I just know that x64 causes issues with "Outlook not found" as mentioned at MSDN.
Jackos,
Thanks for taking the time to reply. Software compatability is one of a number of reasons I have still decided to stay away from a 64bit OS install.
regards,