Recently i bought a blue angel which later i found out that it had sync problems connecting to the pc. Anyone out there can help or got the service manual for this phone? Greatly appreciate for your time. Other things working fine, wifi, bluetooth, gprs.
specifically... what do you mean about "sync problems"? MS active sync? cable sync?
can you elaborate on that? so that we can isolate the problems...
okie, i m having problem with the pda i think, when i plug it in, it will say usb device not recognized. when my frenz used his pda(exactly same) it doesnt have sync problems. so anyone out there can help out? i think i need the service manual to change the sync port. my pda can charging though .. just cant sync. really fed up with it.
FeiJi said:
okie, i m having problem with the pda i think, when i plug it in, it will say usb device not recognized. when my frenz used his pda(exactly same) it doesnt have sync problems. so anyone out there can help out? i think i need the service manual to change the sync port. my pda can charging though .. just cant sync. really fed up with it.
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Are you using the same cable between the two phones? I had mine do this as well, turned out to be a bad cable.
Is this being done on WM 2003, 5 or 6? If it's not 2003, who made the ROM?
As for changing the sync port, there isn't much to change on the phone side beyond enabling RNDIS and using the serial connection or bluetooth.
Also, what OS is this on?
Need to be specific.
and if the cable's fine...
check your BA PC I/O connector(where you plug your cable) on the unit itself, it might be the one causing the problem.
my BA has a little bit of chipping on the thin PCB holder for the connectors, so the copperwires are sticking out. and im praying to god that the rest of the holder "hold" itself.
i m using the original rom wm2003se, which if my phone cant sync, means i cant upgrade. that's the most fed up part. i send to the phone technician n they say need to take days for checking up da problems. i m using win xp on my pc. the cable was the same of coz.
Any idea of flashing without synchrosing?
Related
Has anybody managed to get the smartpad 2E working with xda? wwwsiibusinessproducts.com
i got it working with the xda2 with out a problem
I have a Seiko InkLink, which works fine with the PCA over USB, but I can't get the infra-red clip-on to work with the XDA2.
I've gone to connections and made sure that "Receive Incoming Beams" was checked, and I've fooled around with changing the COM ports (which one is it supposed to be?), but aside from that, can't think what else to do. Anyone any ideas?
Oh, and another thing.
When I run the InkLink software, the XDA soft-resets itself after a few minutes. If I don't run the InkLink software, it runs fine, so I strongly suspect the software isn't quite right.
This is all on the XDA2. I haven't tried with XDA1. Maybe its a WM2003 thing?
i have the same problem. it works with the desktop but not the xda2.
The ir lights up on the device that clips to the top of the A4pad and the light changes speed when I write but nothing appears on the XDA2 screen. I have tried running the test program but I get a message stating the IR port (i assume it means the XDA2 port) is being used by another program but I dont have anything else running in the background.
receive beam is turned on - i have tried it both on and off. My XDA2 has reset itself a couple of times since installing the software - so i have given up and removed it.
i wonder if there is another program installed that is effecting things.
any clues ?
There is something screwy about the irda on the xda1 and the xda2, if you install tomtom2 on the ipaq and look for the ports available, you see the com ports and also generic infrared port, I have an infrared adaptor which allows me to use gps on ipaq 1910 which doesnt have a serial port, however trying to do the same with xda, all thats offered is infrared port, choose that and the machine locks. I wonder if other pda's besides xda1 and 2 allocate the irda to a virtual port. I have asked about this numerous times here on the forum and scoured the web but to no avail.
After various teething problems, it now works flawlessly on my XDA2, and I'm really very impressed.
I've no idea why InkLink was resetting my machine, but I think maybe it was because I had the wrong port selected and it was just picking up rubbish from an unconnected port. Still shouldn't crash, but anyway, it works if you connect to the right port.
Also, I think the batteries they supply with it only last 5 minutes. Having replaced them, my troubles seem to be over.
Only fault is the general hassle factor of the IR clip. If there was a bluetooth version, it would be so much better (provided the bluetooth worked!)
onepieceman said:
After various teething problems, it now works flawlessly on my XDA2, and I'm really very impressed.
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I'm dying to know how you made it work?
I don't think I did anything specific.
I think the most likely thing was I finally selected the correct COM port. You need to select COM1, and this won't be available if you have something else using that port (such as the "receive beams" application, but maybe you have something else). Just to confirm, "receive beams" must be OFF!
Also, make sure your batteries are OK.
I suggest you get it working first with the InkLink connected via USB to your PC. If that works, then you can be sure that the pen and the InkLink clip work OK. That will then leave the IrDA transmitter, its battery, and the PocketPC hardware/software/config as sources of potential trouble. I can vouch for the software working on an XDA2, so that should just leave the IrDA transmitter and its battery.
Oh, just forgot, I did download the latest version of InkLink from the Seiko site. My version is 3.3, while it came supplied with 3.2. Don't know if it makes a difference, but worth a try. Also, make sure you select InkLink as your hardware. I believe it defaults to SmartPad.
Can't think of anything else you need to do. You certainly don't need to do anything weird.
I have managed to lose my use cable and unfortunately I've reset my xda iis since it was sync'd. I know I should be able t connect it to my wifi router but I gather there's no way to do it without first setting up a partnership using the cable? Is this correct? Can anybody clarify please?
That's my understanding. If your PC has Bluetooth, maybe you can set up the initial sync via BT, then get WiFi working. Haven't tried it -- I always do wired sync first.
I havent dont it for a while but I always had to sync with usb or serial before the bt sync would work also.
Unfortunately this isn't possible. After a little testing to confirm what I already thought. Active Sync requires the partnership to be set up via a cabled connection either USB or serial.
The availability of a serial connection might lead you to believe that setting up a bluetooth serial connection should circumvent this problem but it just doesn't work.
If ya lived ever so sighly nearer I'd lend you mind hehe.
Good luck
Unfortunately this isn't possible. After a little testing to confirm what I already thought. Active Sync requires the partnership to be set up via a cabled connection either USB or serial.
The availability of a serial connection might lead you to believe that setting up a bluetooth serial connection should circumvent this problem but it just doesn't work.
If ya lived ever so sighly nearer I'd lend you mind hehe.
Good luck
Thanks for the input. I'll just clarify that it is possible to create a partnership using bluetooth as that's how i first got my connection setup, having no usb cable. Unfortunately the bt was unreliable for my internet so I exchanged it for wifi at my local store. Only problem is I hard reset the XDA since and lost the partnership.
Create activesync partnership with Infrared
Your answer is Infrared dude. I deleted my partnership & then created & re-sync'd using IR.
haven't got IR on my pc tho!
If you setup your Bluetooth to sync over a BT serial port and set activesync to sync over that port then it should work.
Cheers for the input, but i've not got IR or bluetooth, just wifi on my pc.
Check on eBay, I picked up a cable pretty cheap there - not a complete crade, just a lead with a connector on
Great idea. I've just ordered one for £3 inc postage. just have to wait now till I can install any software on my xda.
Great idea. I've just ordered one for £3 inc postage. just have to wait now till I can install any software on my xda.
hi ppl,
after the upgrade from 2003 to WM5, everything is ok but BA wont sync any more. It used to work fine with 2003, I bring it to my friend where we patched it, we didnt sync it there but his pc obviusly saw BA during the patching process.... When I brought it home my PC couldnt sync with BA any more.
When I put the BA in the cradly PC found it and let me explore the BA thru the active sync just like before but after that it report that he can not sync and that I recconect the device, after the reconnecting - same story. Exploring works ok all the time but syncing dont.
Im suspicious about the fact that PC didnt asked me about the new device after the wm5 patch and didnt asked me about the type of the partnership (you know guest and normal)...
Used to try without the firewall, didnt helped, and didnt know how to manage to connect it and sync it via the BT...
Any ideas regarding the syncing via the USB or if someone can me please explain BT sync process...
Can I sync it with the WIFI ad hoc wifi network ? how please ? That could help too maybe.
PC OS is XP SP2
Best regards !
try this...
make sure you have updated your activesync to the recent version. mine is 4.5
1. remove your BA from the cradle.
2. delete your mobile device profile in activesync.
(File-> Delete Mobile Device)
3. place your BA in the cradle
4. re-setup your mobile device.
ty active sync on the PC is 4.5...
tryed to reinstall it, deleted the folder, run registry cleaner, install it again and nothing changed...
Im suspicious that the problem is in BA, when I run active sync there it reports on some kind of info screen "to sync with the desktop computer, install Activesync on your computer and then connect this device. If your company support syncing directly with its exchange server blah blah"... Never saw this screen in the active sync on BA before...
It looked like PCs active sync before as far as I remember....
used to try to connect it with the BT, after the pairing with the PC BA shows the screen with the services that I want to use for that BT connection but the list is empty... Anyway they are paired in that moment (passkey passed)... When I click on the connect with the BT in the active sync on the BA it report that theres no BT paired devices in that moment and that I can pair if I want, I chooce PC on the next screen again but nothing happens...
sorry to hear that.
i guess if you're using BT to sync i cant help you with that.
i know there's a topic here somewhere about the BT Stack incompatibilities.
let's hope someone who had your error find his way into reading this.
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tragedy: life's a windows[tm] bliss... till one bug shows up and eats up your lifespan with stress in bugbusting.
looks like that PC cant read settings of the BA coz when syncing begins, PC report that he is retrieving settings but moment after that he report sync can not be completed succesfully....
Like theres some firewall in the BA which prevents pc from the reading of the settings.
Problem is solved, BA is upgraded to WM6.
always glad to hear someone has solved a problem.
even if my posts didnt helped a bit. ahaha...
i've got a rather stupid problem.
first of all, i got the orig. O2 XDA Orbit WM6 rom on this toy
so no weird, tuned firmware or anything unknown..
i wanted to sync my artemis with my "old" computer (new is a mac.. doenst work verry well) runing XP home SP2. It worked for months perfectly, worked with WiMo5 and 6. It actually DID work!
Normaly i use the USB for syncing, then i got lazy a few weeks ago and changed it to BT. I had quite a fight to get i work but in the end it worked fine and wireless...
Then i did not sync it for about a month. And today i wanted to sync it again.
BT Dongle wasn't anywhere to find so i plugged in the USB. The Display "light up" so everything is normal... Active Sync starts to turn (the icon in the Systray, next to the clock). After a few minutes AS wrote that there is no connection. I re-plugged the USB. No change. I uninstalled AS and installed the latest version directly from MS's homepage. No change!
I tried it with BT. The BT on my computer recognized a artemis. wow! great! AS starts and my BT Connection-software tells me "connection cancled". Damn!
I changed the Computer. No running a Win Vista HomePremium 32bit, plugged the phone in, it recognieses some thing (4 i think it was...)
But i can't find the phone. No problem, so i thought. I downloaded from MS the Mobile Device Center. unplugged an plugg it in again - no change!
Somehow my phone is not recognized as phone for AS.
The Battery is charged now so, some things work and some thinks not.
I need the sync! Win XP oder Vista doesn't matter. But how the hell i get this thing to work again?!
I deleted now all "connections" in AS on the Computer an on the Artemis.
So actually it should tell me that i have to configure what to sync. but it doesn't!
Anybody an idea what might be wrong?
Do you charge ur Artemis in a car? its a common problem that having your phone on charge whilst starting the engine causes the USB control board to get damaged, so you can still charge, but the USB connection doesnt work for Syncing.
Needs a new USB board if this is the case, which is covered by warrenty, or can be repaired for around £20 (phone repair shops).
i often charge my phonein the car.
it never made any problems - until now!
i should contact my provider (o2) and make them repair my phone?!
yeh, as long as your phone is under a year old, O2 will repair for free (under warrenty)
first of all - dont be so pessimistic, make a backup/hard reset and check again.
It is a usual problem( at least, for me) if you use your pda to sync with several computers via diff ways.
Had a similar problem with a faulty connector on an Xda IIi which was 3 months old and had lots of trouble getting it repaired under warranty.
The problem is that they send it off to a repair depot who analyse the fault and then come back to you a couple of weeks later saying it's your fault and that they will not repair it under warranty i.e. you've got to pay.
A couple of letters and a call to Customer Retentions did the trick though
when it *first* happened to mine, i sent mine off to T-Mobile in a bag that they sent me, and 2 days later is was back again, fixed!
i've got to say that T-Mobile seem to have good servicing, not that the products should need repairing in the first place!
Have you tried a different cable?
I have one cable that only allows me to charge (must be damaged somehow) but all the others work fine with it.
i tried 4 cabels!
i wrote an email to o2 --> no answer yet
hard reset will be next thing to do. normal reset is done, no change!
but mayB o2 will simply give me a new one
i wouldn't mind
try, as well, to delete all partnerships, on pc and pda as well
I get that problem randomly also.
I've had it happen on 2 different computers, Win 2k Pro, Win XP Pro, Active Sync 4.2, Active Sync 4.5, WM5, WM6...
The best solution for any problems with any combination I had was REBOOT THE COMPUTER.
Worked every time.
they are delted.
no change
o2 wrote an email:
un-check the "hook" in settings - connections - usb2pc
or
hard rest should help
well as far as i know, i checkt the usb2pc thing, un-checked, checked it again... i tried quiet a lot. so this won't help
hard reset will be done as soon as i find out how to save all the sms, mms from the phone... anybody an idea?
to save your messages?
about sms - "jeyo mobile companion" will surely help you
mms? try sktools - i saw there backup of pocket outlook folders.
br
thank you.. jeyo helped
has anyone repaired his device usb already.Could you post where is the best place and cost to repair XDA Orbit's USB.
Thank You
First time I connected my phone to the PC, ActiveSync didn't work. Same simptoms, battery was charging, but no connection from AS. Turned out "DHCP Client" service was stopped in Windows. Start -> Control Panel -> Administrative Tools -> Services. See if the status of that service is "Started". It is by default.
Hi, thanks for your suggestion.all the system services are ok.I have orbit 2 and syncs like a charm.the orbit 1 unfortunately lost that ability due to a car charging problems as described above.I need to send it for repair but don't know where and how much that would cost me.
Thanks
MY GOD.... you mean it's a KNOWN fact the car charger ruins your artemis...
does this happen with 5V 1amp charger
or with a normal "usb" charger 5V 0.5amp....?!
both for car use.
car charging shouldnt be a problem if you plug it in AFTER you started the car (dont blame me though). when starting the car, there seem to be some possibility of high current peaks that can damage your device. i guess it also depends on the car...
I am not a very tech person but what I read in this forum is showing that exactly when you start the engine and your artemis is pluged in to the charger this thing happens.
I did hard reset, tryed 3 diferent usb cables and still no reacton.It is definately a hardware problem Mr Samov.
Regards
Hi people! I got a problem. My hermes when connected to the PC USB active sync doesn't do anythink. I clear the storage on my hermes and nothing. And it's nothing to do with activesync too as I use it for my kaiser too. The phone charges ok. could it be my non original USB cable?
noup!
i had a pirate cable too... and is not the problem you can uncheck the little box on advanced conection that said let it advanced conection on sync or something like that jajaja
many roms has this issues
i upgrade again and everything goes fine but remember let it boot completely everytime conected when upgrade.
Coould also be teh ROM that you have used? sometimes if you have a vista it happens
Try going into connections/usb to pc/and unticking 'enable advanced......'
Hi! I've tried all those steps thanks! but didn't work :-(
check out this thread and it should help you
http://forum.xda-developers.com/showthread.php?t=453789
works for some people, others it doesnt
but you will find the answers you are looking for