ok so i updated my unlocked cingular 8525 to wm6 the other day and email doesnt work anymore.
when i set it up it goes online and downloads all the email but then it will never get new email. it goes online and checks every 10 minutes like i told it to but it never downloads the new email.
any ideas?
i tried vp3G_v3.62.3 and Schaps_WM6Pro_Hermes_4.31 roms and im using HERM_Radinly_1.43.00.00 with the 1.40 hard spl boot.
i flashed the boot and the radio rom when i unlocked the phone over a year ago.
everything else works fine, the internet settings are correct.
I have same issue. When checks for pop3 e-mail, I see 'looking for changes' first, after a minute it changes to 'Logging on...' (and it seems to login to pop3 account, as if I try to retrieve the e-mail at the same time from my thunderbird - it returns error that the mailbox is locked). It syas at 'Logging on..' foe a minute again, but then no e-mail is retrieved.
I have TyTN, flashed with HTC's official rom of WM6.
Related
I have a couple of POP3 accounts on my O2 XDAIIs. I used to be able to download my email from ISP without problems.
Lately, when there is any email waiting, it will connect and try to download and pop up the following message "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
The other POP3 accounts work fine, even with the same ISP, and this POP3 account used to work when I first got the unit. The POP3 account in question works fine from my Treo using the same SIM card (I have Cingular).
I searched all over the web and forums, I see many have the problem and some have not been able to resolve it. I tried:
1) Soft and Hard Reset
2) Deleting and reentering the account
3) Used the Sprite Mail cleanup utility (which basically cleans all emails and attachments)
4) Tried a registry key that had worked for some: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox, create new DWORD ForceOffSSL and give it a value of 1.
5) Checked with my ISP – they could not see any problem with the account and works with anything else but my O2 XDA IIs.
6) I tried the Flemail 2006 program (formerly WebIS) and it worled for email. But the program is so buggy and slow that I had to delete it. This tells me the problem is with the native pocket outlook.
If there is NO email, it will connect, check and disconnect with no error.
There is a timeout somewhere. The other accounts can connect and download without problems.
Has anybody else had this problem and does anybody have any suggestions?
:evil:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
PPC6700 with same problem
I just purchased the PPC 6700 and I love the device itself, but I have had many problems with it after owning it for only 4 days.
1. Sprint failed to let me know that my phone had to be updated. Thanks! I only found out about this update after 1 hour of phone tech support trying to find out why my phone randomly went into flight mode. What a pain in the ***.
2. I have my own servers and cannot download my mail from them or my home isp. Sprint by the way repeatedly told me this must be an issue with you server. I told him after being on the phone for 3 hours (I could tell he wasn't happy) "You must be right! Microsoft has always developed software much more then anything ever put out in the Unix world".
So the only help I guess I can offer to you is "Yes, I have the same problem with the native outlook that comes with WM5.0
likegadgets said:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
Click to expand...
Click to collapse
Whenever I see this (and I see it a alot) on mt XDA IIs, I just select Accounts|Clear <account>
If it doesnt work immediately then I restart the Outlook Inbox app and/or disconnect/reconnect.
Been through searching registry/deleting this & that database file / re/installing accounts. Havent had to do that for ages.
I access 5-6 pop accounts from various servers, several are my wife's. My bet is that it has something to do with whether the current status of the emails downloaded in your device matches the server etc - due to the function that you can delete the emails from the server by downloading, deleting and then deleting from the 'deleted items' folder and re-sycning
HTH
ME TOO! Any resolution??
I am having the SAME EXACT PROBLEM with my new 6700...did you ever find a resolution?
THanks,
I am having the same problem on a Hermes / TyTN.
My first TyTN was fine. I have 3 email accounts. 1 uses SSL and the other 2 don't. There were no problems using either account.
Having replaced my 1st TyTN with a new one (due to poor wifi on first device) I now get the message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'.
The only solution is to use the ForceOffSSL setting for my 2 none-SSL POP3 accounts. Then I have to reboot the TyTN without the ForceOffSSL settings to use my SSL POP3 account.
Continually changing the ForceOffSSL setting and rebooting is annoying, so for the time being I'm using nPOP email client for my non-SSL accounts.
getting an email timed out on cingular 8525
I am getting the same message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'. I am having the same problem intermittently with Htc Tytn with a pop account yahoo. I seem to connect without a problem on the internet but i do get this error intermittently. any solution?
Same here ... cannot send mail via OptOnline Account
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OK...I got a resolution to this last night on the Cingular forum.
Quick answer is that OOL's SMTP Server is locked down. I needed to change the outgoing server to Cingular's (CWMX.com).
Thanks to anyone who took the time to click-in on this thread.
Happy New Year, all!
-pvs
===================
Hi all, OK, this marks my first post on this board. I've been a lurker for a few months, and have settled into a Cingular 8525 as my first Pocket PC Phone.
I noticed a few days ago that I could not send mail via my OptOnline Account, unless I was using WiFi or the 8525 was tethered to my home PC via ActiveSync. I was thnking all along that it was probably due to some piece of third party software that I installed over the past few weeks (a hearty thanks to all on these forums who develop and/or market their wonderful wares, btw).
But today, for a lack of anything else to do, I hard reset and tried simply setting up that one account to try my machine out in its pure form. Lo and behold, I still get the same error, 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.'
As a matter of fact, it seems this message itself is in error, since it happens when I try to SEND a message, not when I try to receive them. I have even received emails in this account at the same time this error message appears, but at any rate, messages in my outbox do not get sent.
As far as I can tell, all the settings are correct. I have played with them, and tried all the permutations I can think of, but this baby will not send mail via this account. My XpressMail and Hotmail accounts work fine, both sending and receiving, and I can browse the web fine via My ISP or WiFi.
I have spent a lot of time searching the web for an answer to this problem, but it seems it's been quite prevalent with WM5.0 devices for well over a year, and still does not have an answer.
So ... my first post ... which should have been a thank you all, and Happy New Year, has turned into a request for the talents of you folk who know so much more than I regarding these devices.
Can anyone please lend a hand? Also ... is it "legal" to cross-post this message onto other forums on this board?
Thanks so much to anyone who can provide a solution.
-Paul Slabowski (a.k.a. pvs)
I got it working
Like others in this thread I was getting the "unable to download messages to device" error when sending. My solution is:
Try leaving the 'domain' field blank.
It's on the Server Information page, and also on the Outgoing Settings if you 'Use separate settings' for your outgoing server.
Hope this helps you.
Rich
Domian Blank
My Domain is blank and frankly im just getting very agrivated by this. Does anybody eles have other advice to give towards this "cannot download message"?
I've got WM6, I've tried clearing and deleting the account, soft resetting the phone, making sure the domain field is empty, etc. It still gives this error for my POP account while my IMAP account is fine. Anyone find a solution?
Yes, deleting the domain really works in some cases (f.e. Gmail), but the same error occurs in my other account although I delete the domain. And funny thing is that it occurs only when there are some emails in outbox, receiving emails seems to work normnally :S
I'm still encountering this problem after trying everything on this post...
any other ideas?
Just had the same problem tonight. My mail server recently changed IP addresses, so I suspect DNS issues were the cause of my problem. I tried using the new IP address in place of the host name, but that didn't work for me. The account settings didn't seem fixable. Deleting the email account entirely and adding it back did the trick.
So I can use exchange email without any problems at all.. I have had maybe 10 different releases of WM6 on my 8525s (I have had 2 already) and when I try to use POP3 email, the phone hangs at "Logging On.." for about 5 minutes and then it finally connects and downloads the email. Is there a fix for this? WM5 connects, logs on, and downloads messages extremely quick. But WM6 seems to hang.
mine always seems to do this the first time I check my email after a hard-reset or new rom flash. this is true whether my 1st check is via WiFi or EDGE.
however, subsequent email checks are always back to normal speed.
No Pop3 Probs for me!!
I am using Sleuths New ROM with the following installed and my POP3 Is Fine!!
ROM: http://forum.xda-developers.com/showthread.php?t=308019
SPL: 2.10 Oprilo
Radio:1.4
+ Software (Which might affect POP3 Hang)
If you require my software list i can post on request.
I have been running this particular config since i got the ROM and i have had no crashes/hangs, there are no bugs (i can find) Wifi is most stable i have found, general signal strength is good (No Radio problems) and my TYTN is very fast and responsive.
and with regards to POP3, i access via WIFI and as i type i have checked my email 3 times, each time sending a new email from different accouonts and i got them all, only thing i can find is that using the default email program on the ROM does nto allow download of the attachments i was sending.
Hope this helps
EDIT: I also entered Details Manually!!! (Prob AutoConfig Problem)
i use pop3 with 2 diffrent email address ( = 2 different email providers ) , the first ( tiscali IT ) logs and download immediately , the second ( Yahoo IT) stays at logging on for a while then download regularly ... i think this is a configuration problem and i found it's due to auto email configuration utility of wm6.
Try to check your email configuration or edit it manually since i found the wm6 default configuration is different ( also if working ) from the usual configuration from the provider.
Bye
vdavide
I didnt use the auto config on yahoo as it forced an imap set up. I prefer pop for that account. I entered the details manually.
I did use auto set up for Orange.net email and that worked fine.
It is usually fast but if in a dodgy signal area or if Orange are having network issues, it can slow up.
I could be impatient, but pop3 has been noticably slower over AT&T's network lately. Mine doesn't stall for 5 minutes, but it does take at least 30 seconds to login. Over wifi it works just fine though...or are you having issues with both?
No POP3 problems here so it's not WM6 related. Topic is misleading, please edit.
No POP issues
I have had POP3 accounts and Exchange at the same time since i was in Black 2.0, then 3.0.1 and now Dymond and have had no issues with POP3. So it must be a configuration or GPRS issue.
Something seems be very flaky in poutlook with regards to POP/IMAP and auto connecting. I had this issue a while back - would not download at all or hung - removed and reconfigured provider's and e-mail settings and it worked. try that.
What are you AT&T settings/configuration? I tried and it keeps doin it. Even on WiFi.
I got my 8525 replaced under warrantyyesterday, but there was an issue so it was until today that I could play with it. It worked fine with the default install (WM5) so then I installed Schaps 4.01 onto it. Well, after setting it up I can call and surf the web just fine on the device, however, I can not sync with my exchange server.
The parameters are all setup correctly, if I force a send/receive it always says "connecting..." "Synchronizing folders" and "Looking for changes" and then "Complete". However, it will never actually receive mail (as i know I have htem I can log into my webmail and look, or even if I send myself an email from another account) nor will it send an email out...it just sits in the "outbox".
Any ideas???
LiquidHonesty said:
I got my 8525 replaced under warrantyyesterday, but there was an issue so it was until today that I could play with it. It worked fine with the default install (WM5) so then I installed Schaps 4.01 onto it. Well, after setting it up I can call and surf the web just fine on the device, however, I can not sync with my exchange server.
The parameters are all setup correctly, if I force a send/receive it always says "connecting..." "Synchronizing folders" and "Looking for changes" and then "Complete". However, it will never actually receive mail (as i know I have htem I can log into my webmail and look, or even if I send myself an email from another account) nor will it send an email out...it just sits in the "outbox".
Any ideas???
Click to expand...
Click to collapse
Try this small program:
asfoor said:
Try this small program:
Click to expand...
Click to collapse
Ok, will do, what's it do? Right now I flashed back to the Official ATT WM6 rom so I can use it for the time being, but I really want my Schaps back
I just recently tried out these new roms (Ricky's and Kavana's), and I absolutely love them. Such a huge difference than using T-Mobile's Rom. I'm just having 1 issue, but it's enough to make me have to roll back to T-Mobile.
ActiveSync syncs up with my company's web exchange server, incoming mail is pushed just fine, mail folders/contacts/calendar all sync perfectly. The only trouble is, when I send an email from my exchange account, I get the following ActiveSync status error:
"One or more e-mail messages were not sent. Please delete the messages that are still in your Outbox and then create and send them again". Sure enough, the message I just composed is in my outbox.
Here is where the weirdness comes in - my email is actually sent successfully, but my phone doesn't know. What ends up happening, I start spamming people with multiple emails, because every time it syncs, it successfully sends the same email again - but still thinks it errored out.
Everything else works perfectly, Edge, GPRS, wi-fi, incoming/outgoing voice calls, receiving email. I've gone back and forth to T-Mobile, written down settings, and everything matches up. Tried Kavana's Rom, Ricky's (a couple different versions of each). Same thing happens if I'm using the Edge connection, or wi-fi. The only rom that works off the bat is T-Mobile's.
So, my phone works, but doesn't seem to know it works.
tyia
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
ricky173 said:
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
Click to expand...
Click to collapse
Hmm I had this issue where it wouldn't progress with the SSL option, and just kept verifying then doing nothing. I presumed it meant the server connection I needed wasn't actually SSL and switched to TSL and then it worked.
ricky173 said:
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
Click to expand...
Click to collapse
I got the same problem. It verifies and then goes back to the SMTP screen. Tried to change the security type from SSL to TSL to Nothing and still doesn't work. Only worked if I changed the port number to a wrong one which means I can receive but cannot send
I'm also having this issue. Very annoying!
I have opened a ticket with HTC over this and will let you know what they say...
I have the same problem. Reading another thread, this seems to come from the inability of Android to handle certificates properly. This is thread 663874 (for some reason the forum doesn't allow me to post the actual link) in this same sub-group.