Develop Bugs

Timeout-Messages cannot be downloaded to your mobile device

I have a couple of POP3 accounts on my O2 XDAIIs. I used to be able to download my email from ISP without problems.
Lately, when there is any email waiting, it will connect and try to download and pop up the following message "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
The other POP3 accounts work fine, even with the same ISP, and this POP3 account used to work when I first got the unit. The POP3 account in question works fine from my Treo using the same SIM card (I have Cingular).
I searched all over the web and forums, I see many have the problem and some have not been able to resolve it. I tried:
1) Soft and Hard Reset
2) Deleting and reentering the account
3) Used the Sprite Mail cleanup utility (which basically cleans all emails and attachments)
4) Tried a registry key that had worked for some: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox, create new DWORD ForceOffSSL and give it a value of 1.
5) Checked with my ISP – they could not see any problem with the account and works with anything else but my O2 XDA IIs.
6) I tried the Flemail 2006 program (formerly WebIS) and it worled for email. But the program is so buggy and slow that I had to delete it. This tells me the problem is with the native pocket outlook.
If there is NO email, it will connect, check and disconnect with no error.
There is a timeout somewhere. The other accounts can connect and download without problems.
Has anybody else had this problem and does anybody have any suggestions?
:evil:

No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.

PPC6700 with same problem
I just purchased the PPC 6700 and I love the device itself, but I have had many problems with it after owning it for only 4 days.
1. Sprint failed to let me know that my phone had to be updated. Thanks! I only found out about this update after 1 hour of phone tech support trying to find out why my phone randomly went into flight mode. What a pain in the ***.
2. I have my own servers and cannot download my mail from them or my home isp. Sprint by the way repeatedly told me this must be an issue with you server. I told him after being on the phone for 3 hours (I could tell he wasn't happy) "You must be right! Microsoft has always developed software much more then anything ever put out in the Unix world".
So the only help I guess I can offer to you is "Yes, I have the same problem with the native outlook that comes with WM5.0

likegadgets said:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
Click to expand...
Click to collapse
Whenever I see this (and I see it a alot) on mt XDA IIs, I just select Accounts|Clear <account>
If it doesnt work immediately then I restart the Outlook Inbox app and/or disconnect/reconnect.
Been through searching registry/deleting this & that database file / re/installing accounts. Havent had to do that for ages.
I access 5-6 pop accounts from various servers, several are my wife's. My bet is that it has something to do with whether the current status of the emails downloaded in your device matches the server etc - due to the function that you can delete the emails from the server by downloading, deleting and then deleting from the 'deleted items' folder and re-sycning
HTH

ME TOO! Any resolution??
I am having the SAME EXACT PROBLEM with my new 6700...did you ever find a resolution?
THanks,

I am having the same problem on a Hermes / TyTN.
My first TyTN was fine. I have 3 email accounts. 1 uses SSL and the other 2 don't. There were no problems using either account.
Having replaced my 1st TyTN with a new one (due to poor wifi on first device) I now get the message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'.
The only solution is to use the ForceOffSSL setting for my 2 none-SSL POP3 accounts. Then I have to reboot the TyTN without the ForceOffSSL settings to use my SSL POP3 account.
Continually changing the ForceOffSSL setting and rebooting is annoying, so for the time being I'm using nPOP email client for my non-SSL accounts.

getting an email timed out on cingular 8525
I am getting the same message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'. I am having the same problem intermittently with Htc Tytn with a pop account yahoo. I seem to connect without a problem on the internet but i do get this error intermittently. any solution?

Same here ... cannot send mail via OptOnline Account
--------------------------------------------------------------------------------
OK...I got a resolution to this last night on the Cingular forum.
Quick answer is that OOL's SMTP Server is locked down. I needed to change the outgoing server to Cingular's (CWMX.com).
Thanks to anyone who took the time to click-in on this thread.
Happy New Year, all!
-pvs
===================
Hi all, OK, this marks my first post on this board. I've been a lurker for a few months, and have settled into a Cingular 8525 as my first Pocket PC Phone.
I noticed a few days ago that I could not send mail via my OptOnline Account, unless I was using WiFi or the 8525 was tethered to my home PC via ActiveSync. I was thnking all along that it was probably due to some piece of third party software that I installed over the past few weeks (a hearty thanks to all on these forums who develop and/or market their wonderful wares, btw).
But today, for a lack of anything else to do, I hard reset and tried simply setting up that one account to try my machine out in its pure form. Lo and behold, I still get the same error, 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.'
As a matter of fact, it seems this message itself is in error, since it happens when I try to SEND a message, not when I try to receive them. I have even received emails in this account at the same time this error message appears, but at any rate, messages in my outbox do not get sent.
As far as I can tell, all the settings are correct. I have played with them, and tried all the permutations I can think of, but this baby will not send mail via this account. My XpressMail and Hotmail accounts work fine, both sending and receiving, and I can browse the web fine via My ISP or WiFi.
I have spent a lot of time searching the web for an answer to this problem, but it seems it's been quite prevalent with WM5.0 devices for well over a year, and still does not have an answer.
So ... my first post ... which should have been a thank you all, and Happy New Year, has turned into a request for the talents of you folk who know so much more than I regarding these devices.
Can anyone please lend a hand? Also ... is it "legal" to cross-post this message onto other forums on this board?
Thanks so much to anyone who can provide a solution.
-Paul Slabowski (a.k.a. pvs)

I got it working
Like others in this thread I was getting the "unable to download messages to device" error when sending. My solution is:
Try leaving the 'domain' field blank.
It's on the Server Information page, and also on the Outgoing Settings if you 'Use separate settings' for your outgoing server.
Hope this helps you.
Rich

Domian Blank
My Domain is blank and frankly im just getting very agrivated by this. Does anybody eles have other advice to give towards this "cannot download message"?

I've got WM6, I've tried clearing and deleting the account, soft resetting the phone, making sure the domain field is empty, etc. It still gives this error for my POP account while my IMAP account is fine. Anyone find a solution?

Yes, deleting the domain really works in some cases (f.e. Gmail), but the same error occurs in my other account although I delete the domain. And funny thing is that it occurs only when there are some emails in outbox, receiving emails seems to work normnally :S

I'm still encountering this problem after trying everything on this post...
any other ideas?

Just had the same problem tonight. My mail server recently changed IP addresses, so I suspect DNS issues were the cause of my problem. I tried using the new IP address in place of the host name, but that didn't work for me. The account settings didn't seem fixable. Deleting the email account entirely and adding it back did the trick.

wm6 crashs and burns yahoo go

yeah yahoo go keeps crashing on my tytn dont know why, but is there a fix for this?

llmo128 said:
yeah yahoo go keeps crashing on my tytn dont know why, but is there a fix for this?
Click to expand...
Click to collapse
yahoo go gamma. yahoo go beta for wm has a memory leak. hence, your crashing issues.
yahoo is taking for ever to release yahoo go gamma. i personally think that it will never get released and it will get swept under the rug because they cant fix the memory problems without revamping the whole program.

hi guys,
i've just managed to download the beta version of yahoo go from emule a week ago. i installed it on wm5 but didn't really synchronize my mails after it initialized.
then i upgraded to wm6 over the weekend and then installed it again. this time with gprs it didn't even want to initialize. the connection kept disconnecting. i then reinstalled and tried using my wifi connection. it then at least download my mails. but then it didn't do the job properly. cause i couldn't open the mails. they didn't download properly.
so i gave up and uninstalled it.
then i thought of just trying to use the standard mail. surprisingly,i think my account had somehow been enabled for pop or imap by yahoo go. can someone else try this out to confirm?
sorry for the messy writing. i'm using my pda.

There's supposed to be a 2.0 version of Yahoo! Go for the Hermes real soon now... I put 1.5 on my fresh WM6 last night and I could no longer reply to any emails (no matter what account I tried) in tmail.exe.
So (not knowing this), I flattened my device again because I couldn't figure out what was going on (and installed vp3g's new rom!). Everything was working fine until I reinstalled Yahoo Go 1.5 again. The same problem came back.
Problem description:
After Yahoo! Go 1.5 is installed on WM6 (on my Cingular 8525, WM6 Cingular ROM or vp3g's WM6 3.0 ROM), I can only write and reply to SMS or MMS messages. If I attempt to reply, create, or forward a message in Outlook, Yahoo!, or my IMAP account, the new mail message fails. The screen goes white, I get an option to Send or look at a menu, but no To:, CC:, Subject:, Message body etc. You can't close the message or cancel the message.
You can kill the tmail.exe program, but the problem returns if you try again.
Uninstalling Yahoo! Go 1.5 solves the problem.
TTFN

greggerca said:
There's supposed to be a 2.0 version of Yahoo! Go for the Hermes real soon now... I put 1.5 on my fresh WM6 last night and I could no longer reply to any emails (no matter what account I tried) in tmail.exe.
So (not knowing this), I flattened my device again because I couldn't figure out what was going on (and installed vp3g's new rom!). Everything was working fine until I reinstalled Yahoo Go 1.5 again. The same problem came back.
Problem description:
After Yahoo! Go 1.5 is installed on WM6 (on my Cingular 8525, WM6 Cingular ROM or vp3g's WM6 3.0 ROM), I can only write and reply to SMS or MMS messages. If I attempt to reply, create, or forward a message in Outlook, Yahoo!, or my IMAP account, the new mail message fails. The screen goes white, I get an option to Send or look at a menu, but no To:, CC:, Subject:, Message body etc. You can't close the message or cancel the message.
You can kill the tmail.exe program, but the problem returns if you try again.
Uninstalling Yahoo! Go 1.5 solves the problem.
TTFN
Click to expand...
Click to collapse
someone obviously didnt bother to read the thread before he posted
by the way, you can reply to emails. once you are in the email all you have to do is start at the black screen and press the down button and then go back up. and there is your email.
mark my words though. no yahoo go gamma. if you read tech news yahoo is dying a slow death at the hands of microsoft and google.

WM6 & xpressmail not deleting from server

I'm using xpressmail with Lotus Notes at work. I just upgraded my phoen to Windows Mobile 6 and the newest xpressmail client. When I delete mail on my phone, it does not delete on the server. I can delete 100 messages on my phone, synch it manually or automatically and the mail is still in my server-copy. It's very annoying. It will mark read messages as read on the server, just won't delete.
Any ideas? This worked fine on WM5.
xpressmail client version 6.6.4.160
xpressmail phone version 6.7.3.296

GypsyMage said:
I'm using xpressmail with Lotus Notes at work. I just upgraded my phoen to Windows Mobile 6 and the newest xpressmail client. When I delete mail on my phone, it does not delete on the server. I can delete 100 messages on my phone, synch it manually or automatically and the mail is still in my server-copy. It's very annoying. It will mark read messages as read on the server, just won't delete.
Any ideas? This worked fine on WM5.
xpressmail client version 6.6.4.160
xpressmail phone version 6.7.3.296
Click to expand...
Click to collapse
Hmmm, I also use Xpress Mail, and mine NEVER actually deleted anything from the server when I "deleted" it from the device ... not under WM5, nor any of the versions of WM6 that I have used. Are you SURE yours used to have this ability under WM5?
Anyway, considering how often I mess with this phone, flashing ROMs and playing with configs, I don't think I'd WANT it to be able to delete my work email, since it sometimes gets confused when a new ROM is flashed, and then when it re-registers, it finds mail in the download path. I like being able to see the mail "magically" disappear when I move stuff out of the Inbox at the desktop at work
But that's me.
-pvs

go to Seven.com and sign up for the beta... It is the new version of the xpressmail app by the developers

IMAP Mail Download Error

Well I finally got my TyTn, TNT flashed, unlocked and good to go!
However, I have one question/issue.
Until I can get Blackberry Connect to work (how do I create a PIN?) I am using my IMAP4 account.
I did this all the time with my old 6700 and had no problems, but under WM6, it will start to download/send email and crash most of the way through.
Any thoughts?
Thank you!

Yeah I'd noticed this problem recieving IMAP mail in WM6 on my Hermes. WM5 worked without a problem. With WM6 it will receive about 50% of my email and then say something like "failed to download email". I then click on the 'Send/Receive' option again to get the rest of the email. It's not a show stopper but is a little annoying. If anyone has any suggestions I'd be grateful. Maybe there are some timeout settings in the registry that I don't know about.

Yahoo! Mail Issues

I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to 6.1 which automatically found imap settings for Yahoo Mail. This was working fine to send emails until recently.
Now I cannot seem to send emails at all but I can recieve them fine over imap. My phone (T-Mobile Vario II) doesn't seem to want to allow me to set up Yahoo Mail using the POP protocol; it automatically defaults to IMAP and gives me no option. I'm using Pays WM 6.1 ROM (build 3.05) if that makes any difference to anyone.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
(No SSL on either server)
I don't seem to be able to find the port numbers.
Any help much appreciated!

thats the same settings i have and mine works, double check that the proxy is not enabled if you are using media net.

I had the same issue with CRC's rom. I'm lazy, so here is what I did:
1. Delete the account you created (imap).
2. Create a new account, but on the email field write something like [email protected] ...etc. (i.e. mispell yahoo)
3. Now it will ask you to setup the account manually, i.e. Internet mail, POP3, etc.
I use:
incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL)
Hope this helps.

Many thanks dgaud007,
I hadn't thought of that and so obvious as well. Will be trying that immediately!

im having this same issue since goin to 6.1 on a Dash. Tried the yaho.com suggestion elow but it still won't always send.
Any ideas?
dom_mitchell1 said:
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to 6.1 which automatically found imap settings for Yahoo Mail. This was working fine to send emails until recently.
Now I cannot seem to send emails at all but I can recieve them fine over imap. My phone (T-Mobile Vario II) doesn't seem to want to allow me to set up Yahoo Mail using the POP protocol; it automatically defaults to IMAP and gives me no option. I'm using Pays WM 6.1 ROM (build 3.05) if that makes any difference to anyone.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
(No SSL on either server)
I don't seem to be able to find the port numbers.
Any help much appreciated!
Click to expand...
Click to collapse

Win Mobile has always auto configured my Yahoo! account to IMAP (which I am pretty happy about anyway)... That said, I'm using a yahoo.co.uk account.. Don't know whether it applies to yahoo.com accounts..

I have tried using the Auto Configure and tried configuring it manually. Still cannot send about half of the time. Very weird because it always worked fine until I went to the 6.1 ROM.

dapopa9 said:
I have tried using the Auto Configure and tried configuring it manually. Still cannot send about half of the time. Very weird because it always worked fine until I went to the 6.1 ROM.
Click to expand...
Click to collapse
From what I read in one of the Kaiser threads from incognito there was a brief mention of a bug in the 6.1 builds were about 1/2 of the time the logon authorization fails. It has happened to me even on the new 19213 version. I don't know how to fix it at this point (if it's something that can be done after the ROM is cooked). I'm using PAP authentication for now, and so far, haven't seen the issue again.

I'm still having this same issue. Anyone else? Any ideas on how to make Yahoo! outgoing email work with Kavana's 6.1 ROM?

bump message

dgaud007 said:
incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL)
Hope this helps.
Click to expand...
Click to collapse
no, because that's not IMAP
dom_mitchell1 said:
Incoming: imap.mail.yahoo.com
Click to expand...
Click to collapse
How can I get IMAP working again?

I have recently installed Windows Mobile 6.5 on Kaiser. I was able to access yahoo mail for some time but now I can not both send and receive mails. I have also tried the method incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL) and it is also not working. I have recently installed G-Profile and 3G Dialer may be they have caused the problem.