Please Help!!! Dead Dash! - HTC Excalibur

I was trying to change the pictures on myFaves and my Dash froze. When I couldn't get the power button to power down the phone I pulled out the battery and put it back in. Now my phone won't turn on at all. What do I do? What can I do? The hard reset thing doesn't work (the thing with the 2 soft keys and power button). I called T-Mobile and they told me they'd send me a new one but I'd have to wait 7 business days to get it. No backup phone. If there's anything I can do PLEASE let me know before this new phone shows up.
Oh and the LED shows that the battery is fully charged too. What's going on?

Related

Is My Tilt 2 Dead?

I checked email then I sent a text. A few minutes later, I got a response. I hit REPLY and the screen went white. I don't know why. It's never been dropped or put in water, etc. The phone had been in my pocket all day and was close to a full charge. I couldn't power down so I removed the battery and turned it back on. The phone vibrated as it does when it boots up but the screen remained black. I flipped out the keyboard and it was backlit as usual.
I tried a few times and never got anything going. The screen remained black but the phone got hot. Just now, I noticed the amber light blinking but it went solid when I plugged in the charger. I attempted to power it up once more and called from my landline- goes straight to voicemail, no rings. Hmm. Is my Tilt 2 Dead?
Any advice on how to resurrect my phone? AT&T gave me this refurbished model about 4 months ago (60 day warranty?) to replace the Fuze that died at 13 months (12 month warranty). I just want a phone that can last as long as my contract.
try to put it in bootloader mode.
do this by holding the volume down button and powering on the device (if its already on then volume down button and press the soft reset button on the side of ur device with the stylus). Keep holding the volume down button until the 3 colored screen comes on with text in red.
if you can get it in bootloader than you can save the device
Sometimes mine hangs on startup several times in a row, to fix it, i take out the battery, put it back in, hold down the power button and volume down button till its in bootloader then soft reset with the button on the side of the device and it boots up
if that doesn't work then you may need to hard-reset/flash a new rom (all your data will be erased). If nothing comes on the screen then your screen could be dead.
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
AT&T is telling me it's dead. Um, I've got a different ROM loaded on this. Can I return it in this state? If they cant resurrect it, it doesn't matter?
Do I need to restore factory settings and, if so, how?
And, Warranty Dept. wants me to buy another one. They gave me this refurbished one four months ago with 90 day warranty. What are my chances here?
cam123 said:
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
Click to expand...
Click to collapse
If the indicator light never went green, the battery may be at fault. Just a thought.
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
panthersdzynes said:
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
Click to expand...
Click to collapse
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Yeah, its totally dead now except.... when plugged into the charger, I get an amber light. I will stop by a store and try a different battery.
By the way, AT&T Customer Service told me they will not replace my 4 month old phone because it is past the 3 month warranty.
stevedebi said:
If the indicator light never went green, the battery may be at fault. Just a thought.
Click to expand...
Click to collapse
stevedebi said:
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Click to expand...
Click to collapse
Already done that Steve with no luck. Next step?
If the Tilt 2 is dead, I have to replace it. Any suggestions? I was happy with this model. My big requirement is real keyboard.
if its dead its dead... if you need another just go get another I guess.... Sounds pretty crappy though. I got my phone in December and just got a warranty replacement today. They said my warranty was good till the 1 year point of when the phone was purchased or 90 days after I received the new phone (if it was close to the end of my original warranty) I assume you were out of your original warranty or bought a used phone or something. But yeah... try another battery before diving in to another phone for sure.
Possible fix
Ok, Ive kept lookin for this solution and so far, its worked. On the lock screen, especially with the new custom ROMs, the lockscreen has to be set to "classic". Something about the new Slide to unlock feature is killin the screen to black, and that makes the fone unusable... meaning when the fone goes to black, it will ONLY charge. No fone calls, no texts recieved, no emails, no nothin... calls go straight to voicemail when ppl try to call u. (when u restart the fone u may get ur emails and any MMS messages, but not texts or missed calls) If u have the Cookies Home Tab, like me, it would be labeled "Windows" lock screen that u will need. (From Home screen, click "MENU", then "Cookies Home Tab Editor", then "locksreen Settings", then under Unlock Style, click "Windows". then click "menu" at the bottom of the same screen, then click "apply settings". When u exit, Sense will refresh and ur good to go ... Ill repost in a few days to see if thats it or not.
Also I heard less talk, but some about it being an issue with the SD card. That one said to remove ur SD card, install a new ROM and reformat ur card before installing it back into the device... *(Be sure to transfer all info on card to PC before u format, formatting will erase everything from the SD card)*

[Q] mytouch slide 3g will not turn on

let me start by putting it out there i'm somewhat of a noob, but not completely. i'm familiur with flashing, and rooting, custom roms and all that. so i thought i was confident enough to help some one out. here's the story:
coworker has a mytouch slide 3g. she was having some common issues with it like the screen and button response. so i did the official 2.2 update from htc. some of the issues were fixed, but later that day the phone became unresposive. so she shut it off, and it would not turn back on.
what it dose is if you remove the battery and put it back in and hit the power button, it vibrates once and that is it. if i plug it into a computer, it installed driveres, said android device drivers installed succesfully. the orange charging led lights up and it dose fully charge. i can get acces to the sd card through windows but nothing else.
while it is plugged into a computer, if i pull the battery and replace it, and press the power button it vibrates once and that is it, however, it only dose it once. i have to pull the battery to get it to do it again.
different button combinations with the power button will get different responses from the keyboard back light, but it still willnot turn on.
i'v been watching thios site for awhile and have come to find out that there are some REAAALLLYYYY smart people on here. so i figured this is the best place to go for help. thank you in advance for any assistance anyone can give.
digitalbirth said:
let me start by putting it out there i'm somewhat of a noob, but not completely. i'm familiur with flashing, and rooting, custom roms and all that. so i thought i was confident enough to help some one out. here's the story:
coworker has a mytouch slide 3g. she was having some common issues with it like the screen and button response. so i did the official 2.2 update from htc. some of the issues were fixed, but later that day the phone became unresposive. so she shut it off, and it would not turn back on.
what it dose is if you remove the battery and put it back in and hit the power button, it vibrates once and that is it. if i plug it into a computer, it installed driveres, said android device drivers installed succesfully. the orange charging led lights up and it dose fully charge. i can get acces to the sd card through windows but nothing else.
while it is plugged into a computer, if i pull the battery and replace it, and press the power button it vibrates once and that is it, however, it only dose it once. i have to pull the battery to get it to do it again.
different button combinations with the power button will get different responses from the keyboard back light, but it still willnot turn on.
i'v been watching thios site for awhile and have come to find out that there are some REAAALLLYYYY smart people on here. so i figured this is the best place to go for help. thank you in advance for any assistance anyone can give.
Click to expand...
Click to collapse
Have you tried a hard reset?
http://www.knowyourcell.com/htc/htc...w_to_hard_reset_the_htc_mytouch_3g_slide.html
That's all I can think of since the phone isn't rooted.
yup, tried that. when i hold the volume button and power button it dose nothing. i don't even get the one time vibrate that i get from just useing the power button.
however, i formatted the sd card on my computer and transfered everything back onto it. now, if i hold the "FN" key, and the power button, i get the one time vibrate, and the tmobile dinging sound. but nothing happens after that.
update: actually it turns out i donot need to hold the fn key. if i hit power, it vibrates, and about a minute later you hear the tmobile dinging sound, then the keyboard momentarily lights up, but then i get nothing else.
MyTouch 3G Slide not booting
Have the same problem with my mytouch 3g slide, just vibrate once and nothing else.
Has anyone solve this problem as yet?

[Q] Bad screen?

For the past several days I have been having this issue with my phone that is happening at least once or twice a day. There are times when I press the power button to turn the screen on, nothing happens. I thought at first that it wouldn't come out of sleep mode. When I looked at the battery stats, it shows that the phone has been awake. The phone will ring and email and sms notifications work. I can also answer the phone using a bluetooth. The screen won't come back on until I either pull the battery or hold the power button until it does a hard shutdown. Is there a anything I can do that might fix this or am I going to have to take it to sprint? I am hoping I don't have to get it replaced because that means I have to leave it with them the whole day in order for them to see it happen.
ElAguila said:
For the past several days I have been having this issue with my phone that is happening at least once or twice a day. There are times when I press the power button to turn the screen on, nothing happens. I thought at first that it wouldn't come out of sleep mode. When I looked at the battery stats, it shows that the phone has been awake. The phone will ring and email and sms notifications work. I can also answer the phone using a bluetooth. The screen won't come back on until I either pull the battery or hold the power button until it does a hard shutdown. Is there a anything I can do that might fix this or am I going to have to take it to sprint? I am hoping I don't have to get it replaced because that means I have to leave it with them the whole day in order for them to see it happen.
Click to expand...
Click to collapse
Have you tried switching roms, returning back to stock to see if it still does it? If you have tried all those options I would flash back to stock and take it to sprint.

Help with resetting a phone to factory settings

So I have a Droid incredible 2 that had been dropped in water. It got completely dried out for a couple of days and it was working ok except that sometimes the screen would just shut off randomly. I would hit the power button a couple of times and the screen would come back on and it would work fine again. I got a new phone to replace it anyway. I shut it off, took out the battery, sd card and sim card to put into the new phone. I then turned it back on, and it seemed to boot ok, but once it was completely booted up, the screen was blank. If I hit the power button to wake it up, the screen would turn on for about 1 second and then shut off. Never any longer. I don't need to get the phone back to working condition, I just need to put it back to factory settings. I was planning on selling it on ebay and would like to eliminate any personal info that is on there first. Any way I can do this? The phone is not rooted. Not unlocked, does not have a ROM or any modifications on it. Exactly stock. Please let me know if there is anything I can do. Thanks.
if you hold volume down and power does it load into the boot loader screen? If so you can just select factory reset.

GNexus wont turn on & I cant reboot :(

3 days ago on my b-day I charge my phone only to power it on and have it immediately shut off on me. I plug it into charger and it was still fully charged so i turn on agian and it does the same thing it will just immediately turn off on me. Now its gotten to the point where when i try to power it on the word google pops up and it brightens after abotu 3 seconds then phone turns off and continue to charge. The phone battery indicates it is fully charged however it wont turn on. May i remind you my volume down button does not work so i can not Volume keys and Power button reboot. Plz help
I wonder if the hardware has broken somehow? If just the power button broke, this post says to remove the battery, plug phone into computer, then insert battery: http://forum.xda-developers.com/gal...rnative-to-t1731128/post65166854#post65166854
If only the software has broken somehow, maybe you can flash a new ROM from the beginning using one of the nexus toolkit apps which automate everything for you.

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