Hi
I have a BT HTC S620 which I have upgraded to WM6 using the official BT upgrade on their website. The upgrade went smoothly but when I enter the email settings, I am unable to select HTML for message format and it greys out to "Plain Text".
Is there a reason for this or anything I can do view emails in HTML?
Thanks
M73
You can only view e-mails as HTML if you are using Exchange Server 2007 or if you're using a POP3 account. Synced outlook or Exchange Server pre 2007 will not provide HTML e-mail.
Related
I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
As far as I am aware, this is only available with Exchange 2007 on the other end.
ccezar2004 said:
I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
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I believe the server needs to be running Exchange 2007 for html emails to work. Either that or microsoft live mail via, but you need to signed in to you live messenger account. Maintaining a constant connection can be a bit flaky at the best of times
ccezar2004 said:
I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
Click to expand...
Click to collapse
POP3 accounts also download as HTML - you don't just get it when using Exchange 2007. If you're using push email and the server that's pushing is not running Exchange 2007 - you're screwed as far as getting it in HTML format. If your problem is that mails downloaded via a POP3 server are not being received as HTML, that's something different entirely.....
Mark.
so... the facts are like this... email received through pop3 account are in html format, but the emails form active sync do not show up in html format...
ccezar2004 said:
so... the facts are like this... email received through pop3 account are in html format, but the emails form active sync do not show up in html format...
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Click to collapse
Correct!.....well, emails from ActiveSync will be in HTML if the server pushing them is running Exchange 2007; free push emails services like Mail2Web, 4SmartPhone etc. are all based on Exchange 2003, so won't be HTML.
Has that helped, or just confused things even more
Mark.
You can also get HTML mail via IMAP... a half way ish house between POP & Push Email!
Hi folks
My main reason for upgrading to wm6 was to fix the html email problem. I find now however that emails sent from gmail accounts to our groupwise server which I collect via imap are still blank on my tytn. The emails are fine when viewed on a pc.
Any ideas?
Wondering if anyone else is seeing this issue
T-Mobile Dash w/WM6
Exchange Srvr 2003/SP2 w/push
When setting up TMO Dash, set the email settings in ActiveSync to render "HTML".
Connect to Exchange "over the air" and finish setup of the device.
Power the device off/on Email settings turn back to plain text and the option is greyed out.
Exchange 2007
I read somewhere that you have to have an Exchange 2007 server for html emails to be supported with Activesync.
Exchange HTML email is only supported under E12 and WM6. Exchange 2003 will not work.
You can, however, view your HTML emails under IMAP or POP.
Greetings,
I read that WM6 supports HTML email. After upgrading, I haven't been able to receive emails in HTML. I am syncronizing with Exchange Server 2003. Is there something I'm missing?
Cheers,
If you use activesync to setup your exchange account then it defaults to plaintext.
HTML email can be made possible only when you setup your account on your pda.
awagih said:
Greetings,
I read that WM6 supports HTML email. After upgrading, I haven't been able to receive emails in HTML. I am syncronizing with Exchange Server 2003. Is there something I'm missing?
Cheers,
Click to expand...
Click to collapse
You can only receive HTML mail if you sync with a Exchange 2007 Server
thanks. I now have to wait for our IT to upgrade to 2007!
I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.
HTML E-mail via Exchange
cgtayloriii said:
I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.
Click to expand...
Click to collapse
Two Possibilities:
1) If the Exchange Server is version 2003, then it doesn't support HTML e-mail (inline/body graphics) for mobile devicies. Exchange 2007 does support HTML e-mail for mobile, as well as other improvements.
I recently switched Exchange server hosts to a different company that uses Exhange 2007 in order to get the improved mobile support, for my personal Outlook stuff.
So...if your problem is because your office is using 2003 you'll have to convince them to upgrade...and then there's version 2010...
2) If the Exchange Server is 2007, then maybe the E-mail Sync Options on your TP2 just need to be fixed: ActiveSync - Menu - Options - E-mail Settings - E-mail Sync Options - Message Fomat: HTML or Plain Text. HTML is usually already set by default...but if you're lucky that may be it. If HTML is greyed out on that setting -- not available to choose, then it's probably an Exchange 2003 server -- no HTML graphics in e-mail.
Thanks, MCBrian. On my ActiveSync settings, the HTML setting for Message Format was greyed out. I guess my office is using 2003 instead of 2007 Exchange Server. I'll confirm that and see if there is any chance they will upgrade to 2007.
Chuck