Develop Bugs

dead iPAQ

It's not entirely xda problem, but the device is quite similar, i hope it's ok to ask you guys here...
I'm not even sure what exactly is this device but it operated normal WinCE2003.
I used this one for a short period of time, i got it second or even third handed. Unfortunately for me it broke down in front of me while charging. Suddenly the the screen went dead with pixels disapearing quite funny way. prior to this i noticed another strange thing - lights going off whilst plugged into mains, and lights on when unplugged - opposite to settings of the backlight. shortly after that, it went dead... charging leds still indicate charging, but thats it.
Is it possible that its only software/rom or any other "simple" problem, or should i look for hardware solutions (not easy, two service points labelled as "PDA repairs" returned it without a simplest diagnosis
I wouldn't like to just throw it away, or sell it for few quids, any help appreciated

This is a COMPAQ (back before HP bought the iPaq brand) iPaq H3630, but it ran WM 2000 (I am not sure if there is any ROM upgrade for this model).
What you have sounds like a hardware problem and although this was a good device when it was in its prime, it is now too old to be worth a fix.
Plus I am not even sure you can get perts for it any more.
Maybe buying another one second hand and using it for parts.
Still, just in case try power + reset or combinations of any two of the 4 function buttons on it for hard reset as well as removing the battery.
And let it charge for 24 hours.
If none of that works, your device is dead. My condolences.

help.orbit wm6 turn off alone!!

i got an xda orbit from a friend of mine and i have a huge problem,after updating to wm6 the orbit begins to shutdown alone.
i just leave the device 1-2 hours witout touching and then it shutdown .
sometime i hold the orbit and its on,then it turn off alone.DIESSSSS
i didnt c this problem when the device had wm5.
if anybody experiance something like this please help help.

Can you explain what you mean by it shuts down?
What behaviour does it show.
What happens when you turn it on?
Does it still recieve calls?

like you take the batterie out.
i mean when i press on the power botton the phone start like its soft reseted.
crazy wm6

I have a similar problem (still on WM5.0) of the Orbit turning itself off completely. Last night I discovered this happens if I put pressure on the rear battery cover. Going to return it to O2 as faulty but this may be the same issue you have?

Got the same Problem today and some days before...
I will have an eye on this

micstar said:
Got the same Problem today and some days before...
I will have an eye on this
Click to expand...
Click to collapse
Two days later - same problem...
One more and i have to return the device...

I have exactly the same problem here with my P3300 and wm5 installed. By pressing the battery cover the device turns off.
Did you solve the problem? Did the customer support replace your phone?

I discovered that the problem is due to the battery which slightly moves by pressing on the cover and the phone turns off.
I was able to solve the problem by inserting a small piece of paper between the battery and the case.Now the battery does not move anymore and the phone does not turns off by pressing on the cover.

Two days later - again at middday
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic

micstar said:
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
Click to expand...
Click to collapse
I too have been having this problem.
I can mess with battery cover and battery without turning off, but even leaving it on side still powers off completeley evety now and then and sometimes I have to remove the battery and replace a couple of times before it turns back on.
Finding it impossible to recreate the problem.
I have sent it back to T-mobile once but they returned it saying they cant find the fault. I Ended up ringing the service team and they agreed that it seemed like an intermittant hardware fault.
Thing is now I am thinking of sending it back again but I get the feeling it will come back to me again.
PLEASE if any one has found a solution to this please post.
I will try to secure battery better and see if it makes a difference - will report back.

Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.

leez said:
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
Click to expand...
Click to collapse
Cant see one but not sure what I'm looking for

Hi!
Since the upgrade to WM6, I have the same problem, about twice a week I pull my Orbit out of the pocket and it is off. I can turn it on and it boots like after a soft reset.
It happened just minutes ago, there was no pressure on the battery cover. I was listening to music, and it just stopped.
I tried pushing and shaking it, but I could not provoke the poweroff this way.
I also tried Pocket Mechanic to look at the notification queue, apart from two Reminders in the Year 4501 I could not find any obvious entries.
Any Ideas?
Ciao
Martin

Any news on this? I might have the same problem.
Thank you.

Orbit
I'm having the same problems :| i had them with WM 5,after upgrade it to WM6 from a O2 original rom still failing,even with the Artemis Touch...and never fell the floor :S

I had this same problem. I tried paper under the battery cover, but that made no difference. I then folded a couple of thin strips of paper in half three times (to make it 8 layers thick), and pushed these down the edge of the battery opposite the contacts (one at each end of the edge to keep it straight). This pushed the battery far enough that I could no longer see the contacts, and seems to have fixed the problem! At least, fixed the problem I could reproduce by pushing the battery cover - going to see if it turns off at all in my pocket now.
-
Tev

.:: HELP Appreciated ::. Universal - WHITE SCREEN Problem...

.:: HELP Appreciated ::.
Hello Tech GURUS,
I returned from a long tour (I kept my XDA EXEC at home) & found that my XDA EXEC has got a problem of WHITE SCREEN!! Nothing is Displayed!!
May be brother's childrens or anyone of my friend accidentally did it in my absence(Sorry I'm NOT Sure). May be they pivoted (Turned) the screen in a WRONG DIRECTION!
That doesn't matter WHO DID IT, But the problem screwed my head & I started to trace the problem.
Symptoms:
1) Only WHITE SCREEN(with LCD Backlight), Nothing Else.
2) Charges perfectly through USB & also from Charger.
3) When I connects it to ACTIVE SYNC, it Syncs fine & I can able to explore the files/folders. Copy from & to the handset memory is also works fine.
4) Tried to enter into BOOTLOADER Mode(by pressing Light+Power+Reset), there also got a BLANK SCREEN (NO LCD Backlight).
5) TOUCH SCREEN detects TAPs & make sounds (Tick Tick), That indicates Touch Screen Working fine.
6) Qwerty KeyBoard Works fine. I don't know at what extent, since I can't see nothing on screen. But when I press a key on QWERTY Kbrd, it sounds Tick.
7) Transfered(Beamed) a CONTACT from my another XDA IIi & found Its accepted the beamed data.
8) Volume Up/Down make sounds (Tick, Tick...).
What I Did:
1) Removed the Battery & re-inserted & tried to BOOT it. NO result, just a WHITE SCREEN.
2) Purposely Tried to Rotate the Screen in Wrong Direction to test the loose contacts of co-axial cable.
3) Lastly Dis-Assembled the whole handset (Removed all parts 100%) & Re-Assembled it. But the Problem remains SAME.
4) Dis-Assembled again & this time I tested the LCD Co-Axial Cable's connectivity from MainBoard side connector to LCD Side Connector. There are 2 Cables which connects to LCD. One is 30 Cores Cable & Second one is 40 Cores Cable.
I Successfully tested 30 Cores Cable(Actually it used only 28cores cable, remaining 2 points at connector are DUMMY) & Second 40 Cores Cable I'm UNABLE to Test Since I lost my patience while connecting my Testing Meter to Hair Line sized cores & in just an 10mm connector got 40 cores!!!
5) Observed all cores which passes through SCREEN ROTATOR BASE Hinges & found there is NO physical Damage or CORE CUT.
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
JUST CONFUSED & SEEKING HELP FROM TECH GURUS.
THANKS IN ADVANCE.
HellCrusher.

Hi hellcrusher,
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
Click to expand...
Click to collapse
This seems to be a hardware problem. Check connectors in the display housing first. This unit is quite easy to disassemble.
Before you start, you should have a look in the universal SERVICE MANUAL to check out how it gets torn apart .
If all connectors to the display are right in place, but your display still shows nothing ...open the universal body too.
Folow the steps in the manual
Regards,
scholbert

White Screen
Hello, this is my first post. May I first just say how great I think this site is, the guides on here really are useful to beginners.
With regard to the white screen, not sure if this helps, but during dismantling of my various PDAs, I managed to connect an LCD ribbon incorrectly, I kind of forced it in & folded one contact over, resulting in white screen. Disconnected, straightened & refit. Hey presto, works like a charm. Hope this helps.

I had the issue, had to buy a new flat cable
It is rare to actually see the damage to the cable, because the damage is inside the insulation....
Best regards!

On the topic...
Hello!
I have a similar issue with my Orange SPVm5000, except that mine will work for up to a minute after a hard reset before going to a white screen.
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Thanks!
Greg.

I have a similar problem. The story;
I purchased an orange branded M5000 on flebay described as second hand in fantastic condition blaa blaa.
When the phone eventualy turned up it had no manual, the outer sleeve of the box was missing and the wrong usb cable was supplyed (one of those larger usb plugs you usualy get for printers.
I have shedlooads of cables and rely wasn't bothered about any of these problems at the time and went about charging the phone (it was totaly flat)
When fully charged I stuck my sim in and poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
I contacted the seller who basicly told me the phone is second hand so sold as seen!?!?!?
I have flashed various roms on it to see if it was a software fault but nothing.
I think this phone had been in storage as its battery was totaly flat and incorrect accessories suggest the seller didn't check it before shipping. So I believe there is a problem with this phone that occurs when stored.
Sorry for the long post

Have you flashed any rom or just had this problem ...
my conclusions:
1. If you have flashed a new rom to your universal, try to reflash the original rom, it works for many users.
2. If you havent flashed any rom, maybe its a hardware problem.
2.1 If you just used it in a bad way, (ie: rotate screen in wrong way), dissamble it..
2.2 If you have let it on a heat, weat, etc.. place.. maybe the mainboard got a cut-circuit.
Saludos

I tryed a couple of popular WM6 roms (I forget whitch ones) and returned to the genuine Orange WM5 rom. So I doubt its a software fault.
As far was extreme conditions go the phone was well packaged when posted I will gove that to the seller SO unless the eposure happened before shipping I don't think thats to blame ether.
I think the wire in the swivle joint is failing and will continue to get worse as the joint is exercised.

Try to clear it up..
Hi there,
i made a lot experiments with the uni, so let me try to focus what's wrong:
First LVTato's Orange SPVm5000
...
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Click to expand...
Click to collapse
Sounds like the image could not be loaded completely.
The framebuffer is initialized correctly after cold boot, but afterwords booting into wince fails.
So maybe it's pure software issue (flash content is corupt -> image is broken).
Other possibility: Some region of your flash is damaged (more hardware related).
jahshappybus' Orange SPVm5000:
...
poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
Click to expand...
Click to collapse
Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!
So this is what i guess at least.
Regards,
scholbert

White screen
99 % of these white screen faults is a typical cable issue. And you don't have to twist your screen wrong way to have this problem, also.... just twist it too often First you have to see if the device is working, apart the screen.... call the number of your phone see if it is just screen related problem. Broken display cable will leave your device oprational, you just don't see the image.
I know it is "less painfull" for people to think it is a software problem.... (The "it would not happen to me" syndrome ) but sometimes things just brake, and moving parts are most risky...
The fact you don't see the damage is of no importance due to the size and nature of the damage. Don't expect to see broken wires in the cable. And even if you check the cable by you instrument, somethimes it will show you it's ok, but in some positions it will loose contact.
Try a different cable... that way you'll be sure.
Best regards, and all the luck!

"Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!"
I agree and luckily, finally paypal do as well.
It is being boxed up to a red faced seller as we speak.
A happy ending for me (speaking to soon?)

i hav the same problem as u "HELLCRUSHER" and i flashed also but was not able to cure
still hav this white screen ..

Found this link for some where selling the screen cable assmebly.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300254338133
Hope this is of use.

Display problem - who can help

Hello everybody,
-3 weeks ago a had the first problem with my display: it was gone and when i tried to reset the screen was almost un-alignable. only after a lot of resets it worked again!
-now since yesterday my screen stopped working. All the other functions work like phone etc., but I only see the backlight of the screen and nothing else. I tried to reset, hard-reset and took the whole artemis apart. Only saw a little black spot on the displayconnector (can it overheat?!)
When trying to reset for a hundred times it worked three times! I was able to do a hard-reset with screen, but that's it.
-Another thing I notice is that when I try to charge my artemis it takes longer then normal for the orange charging-light to light-up. Also after 10-15 seconds it starts to blink in stead of constant-lighting-up.
I'm running Artemis touch 4.02 with battery status on 201 mhz (was running 247 mhz until hard reset yesterday). Radiorom: 3.21.90. Accesoires: sandisk 8gb sdhc.
Who can help??? Will fitting a new display do the job?

What a coincidence, my screen also stopped functioning yesterday for several hours and I was forced to use mouse mode, until it just started working again but needed to be aligned several times over 20mins of use.
Today, same problem. It comes and goes, needs constant realigning...
I'll be doing some surgery again when I get home tomorrow, dunno about black spots yet.
I've just replaced the digitizer on it and I suspect a contact has come loose on the back of the LCD (I hope!).
Anybody else have any ideas?

so you think it's a problem of the display, rather then the main board or something like that? because I don't get a view on the display at all, only backlight.
I'm doubting on buying a new screen for about 40 US dollar. Would be sore if that didn't solve the problem.
p.s. took the artemis apart again yesterday: saw a minor damage on the display's connector. If that can cause all this, then a new screen would be the solution I think. But how does the connector get damaged???

FIXED
bought new screen. problem fixed.

Did you buy just the digitizer or the whole screen?
I think by buying the cheapest digitizer I could find is where I went wrong, looks like I'm shopping for another one...

Artemis white screen + screen shaking problem

hi all gurus,
my artemis recently got a white screen of death..
symptom
- the whole screen slowly becomes white
- will happens especially in hot (outdoor, noon time, or when loading big programs)
- the phone itself is noticeable hotter than normal when white screen happens...
- need to unplug the battery in order to restart.. soft-reset wont work when screen goes white..
- at early stage, still can connect to pc and flash new ROM, but now, cannot connect to pc already (pc just wont recognize it)
- the screen is seems to be shaking left to right all the time (a noticeable extra 5 pixels appears on the left most border of the screen, and the goes disappear, repeatingly)
- have already replaced a stable and clean ROM at the stage were the ppc still can connect to pc (i use the ROM before for few months, no problem)
- have try to switch on with a new battery, problem remains..
- battery drains quickly...
does anyone face this kind of problem before? it is hardware problem right? i search on the time, some says is the CPU need resoldering, some says need to replace the LCD ribbons... but the unfortunately things is, no pda repair expert near by area...
any feedback is apperciated. Sorry if my english grammer is not so good.
thanks.

i have the same problem...
i have bought a new battery and it still happens.
I now only get the following on boot:
IPL: 3.04.0001
SPL:1.11.0000
GSM: 03.08.90
I don't get the fourth one and it no longer loads - does this mean that the os is fluffed..?

Had the same problem, hard reset solved it

I have like this proble in my p3300
anyone can help us ??

oman_jeep said:
I have like this proble in my p3300
anyone can help us ??
Click to expand...
Click to collapse
Hi...
I had the same prob. as in first post here...with my aretemis.Tried to fix it (after i ve read sh... load of threads) by heating up board and CPU (I was pissed so I just wanted to destroy it) and I managed to do so.
Now I get only red led when it is con.to PC.
After that I found post of some guy from ROMANIA who claims that he managed to fix it by one of these:
1. reheating CPU
2. changing CPY clock crystal
3.(I can't recall third thing, but it was hardware too)
After that I went on eBay, got a better one and now I'm happy with my new artemis,plus I have spare screen battery etc..in case I damage it somehow...
Ah yes...before I tried to f...(fix) it, I found that my warranty is expired for 1 month....so you can imagine why i lost my patience.
i know this will bring you down,sorry,but I had the same symptoms...
now I'm changing custom roms to see which one fits me, and still i get amazed with this beautiful phone....
cheers,
Z

Looks like a general problem with no fixes/solutions to be found anywhere.
My solution:
Get rid of this HTC sh!t and roll back to Motorola...

Found a solution!
Still being under manufacturers warranty, I took it to the repairs agents, they replaced the motherboard and voila!
Never blame a WSOD on software...