I helped my boss upgrade his 8525 to WM 6. I have the same phone with WM 6 ATT Version.
We have Outlook Exchange and are syncing over the air. Mine works perfectly, but on his it has stopped working multiple times. We sync...It shows Connecting/Sychronizing Folders/Looking for Changes/Email 1:1 (or :15, etc)/Processing, but there are no emails in his Inbox.
I've changed every setting I can find. When I change the email setting to 2 weeks from 1 it looks like it is downloading 1:85 emails etc, goes through exactly as my 8525 does, but his don't show up, it's completely empty.
He is syncing his email to Exchange and Syncing his contacts and calendar to PC.
The behavior is the exact same if he tries to sync using Edge, WiFi, or connected to his PC via USB.
I've deleted the account completely and re-set it up and same problem.
I did a hard reset and it worked initially, but 2 days later the same problem came back.
Any help on this would be greatly appreciated.
ROM: 3.62.502.3
Radio 1.54.07.00
ATT 8525 WM 6 ATT ROM
Related
I just upgraded to Black 2.5 and 1.41 Radio ROM, and so far I love it... I have been playing around with if for a couple of days, but I noticed a little problem. I have an exchange server from work that I have been using direct push, and everything syncs and downloads correctly - no problem. However, when I mark a mail read on my phone, it does not mark it read on my office computer.
On the previous WM5 ROM I was using I did not have a problem, so I am not sure if this is a common problem due to WM6...
Thanks for the great site!
Im using Black 2.5 wm 6 rom, and also with an exchange server with non of the problems you are experiencing.
Same issue for me
I am also seeing this issue with some emails not being marked as read.
Using Black 2.5 w/ radio 1.41 and syncing with Exchange 2003 sp2.
However, this problem is not consistent and somewhat random. Sometimes I have noticed that out of say 5 emails I read on my phone only 1 shows as not being read on my laptop. Other times I have read several emails(15 for example) over the course of the day on my phone and several groups of them will still show as not being read on my laptop.
At first I thought my phone was losing the http connection with Exchange, but I still receive new emails via direct push. Strange.
I did not have this issue on WM5 or Black1.2
Any ideas?
i too have had the odd email not been marked as read, but i've had the same thing with every wm5/6 rom i've installed and just got used to it
this has to due with the way direct push works. E-mail's don't get pushed back as being read until a new e-mail gets pushed to the phone...or you manually send/receive in active sync.
I tried both a manual sync and sending a test email to my exchange account. The test email came through but the emails still showed as unread.
I haven't time to really look into the issue as it did not happen consistently. One thing to note I was Buzzing on Black 2.5 when this problem occurred and I have since downgraded back to the default settings(yesterday) . I did not have this problem at all today. Will update if the problem comes back.
@DeniaL
I have been considering purchasing my own Exchange Server 2007 and was wondering how you setup email accounts to use an alias. Is it a third party app?
njmarchetti said:
@DeniaL
I have been considering purchasing my own Exchange Server 2007 and was wondering how you setup email accounts to use an alias. Is it a third party app?
Click to expand...
Click to collapse
No, its a pretty simple way to trick the exchange server. Hit me up over PM if you want more info.
Hi all,
having upgraded to the official O2 WM6 Rom, I have since been getting trouble with Activesync. The syncronisation is very slow and sometimes will not syncronise at all. I sometimes have to disconnect and reconnect to get the blue bar to move and complete syncronisation.
I am running XP sp2 on both home and work PCs and it is the same on both computers.
Anyone else noticed any problems synchronising with the WM6 Rom and Activesync 4.5?
I have searched the forum and also tried Microsoft knowledgebase but to no avail.
AeronK said:
Hi all,
having upgraded to the official O2 WM6 Rom, I have since been getting trouble with Activesync. The syncronisation is very slow and sometimes will not syncronise at all. I sometimes have to disconnect and reconnect to get the blue bar to move and complete syncronisation.
I am running XP sp2 on both home and work PCs and it is the same on both computers.
Anyone else noticed any problems synchronising with the WM6 Rom and Activesync 4.5?
I have searched the forum and also tried Microsoft knowledgebase but to no avail.
Click to expand...
Click to collapse
Same problem ive had here, but finaly it worked! No issues since.
I Have had the problem at 1st sync after the update. Then tried to sync 1st the contacts, then added calendar, files and so on. It appeared that my big calendar (400 appointments in total or so) made that activesync hung. I changed the setting from sync all appointments to just the next 2 weeks, and then activesync synced properly. After i added some more weeks, and at last i synced all apointments.
No problems since, also at first sync at work (2nd pc with activesync) this problem did not occur at all and i could sync all appointments (and contacts, files, and so on) at once.
Hope this helps for you 2!!!
Twiggerdingo, thanks, I may try that, but all appointments and contacts are now synchronised, it still takes ages though and sometimes stops, even when there is only one item to synchronise.
Since upgrading to WM6 on my Dash, I could no longer use the Blackberry Client so I started using mobipush.
Anyway it was working great and emails would literally be instant when coming in until maybe last Sunday and now I cannot receive emails during the auto syncs. I can send just fine which is strange.
Active Sync on my phone even says synchronizing and may show items its syncing but nothing comes through. I've contacted them several times with no response.
I'm wondering if anyone else has experience with this service and any troubleshooting suggestions. I’m using their Gmail IMAP service btw. I've rebooted and even deleted/added the account back on their servers.
I have a Dopod 838Pro and I have used a played with a number of different ROMS and have stuck with Schap's WM6 and am currently running:
Schap's 4.31
Radio: 1.54.30.10
The problem. For some reason which I can't tie down, the MMS settings continue to return to the default vpix.com/servlets..... settings. Being that I don't send or receive alot of MMS it's not a huge problem, but it's got me buggered why it does this.
I sync between two PC's, one XP with Active Sync 4.5.0 (which then uses Groupwise PDA connect to sync with Groupwise) then at home I have Vista with it's Mobile Centre syncing up with Outlook 2007.
For no good reason every now and again the Vista Machine decides it doesn't know about about the PDA anymore and decides it's a new device. Being that this is random, by the time I notice the PDA has lost all contacts and calendar. I'm not sure if this is before or after I put it into the dock, but I can confirm that it is before I confirm anything on the PC.
I know that if you delete a "profile" thing on the PDA it will loose all information associated (including the calendar and contacts etc), but I'm not doing that.
Again the rare use of MMS means I can't pin down the MMS settings change to the PDA loosing sync. The other strange thing is that if I change the settings in the "Default" MMS server settings, when they revert back to the vpix settings, I am sort of screwed, but if I create an "Optus" profile then set that as default, when the vpix thing happens it simply re-selects the default profile, the upside being I can just re-select the Optus one and away I go.
So does anyone understand my ramblings or has anyone had a similar problem? Is it Vista? Is it the ROM? Is it a dodgy piece of hardware? Any ideas are welcome.
Ok, I've posted this on here before and on the AT&T forums, but it's still an issue even with trying different solutions. I currently have the Tilt 2, previously had the Samsung EPIX. I have two email accounts set up on my phone, SBC Global and hotmail (mainly for consistency testing). When using the default WM 6.5 MMS settings my phone will check for e-mails at the regular intervals that I set it to, however it will only UPDATE my phone randomly. Even if I was to do a send/receive it'll check for new messages, and then disconnect without updating my in box. I had this issue with my EPIX but figured it was my e-mail account but I've heard other people aren't having issues with it.
After some feedback I downloaded Seven to use as a push e-mail service on my phone. Most of the time it'll stay connected, but there are periods that it will not connect (has been down for 4 hours today so far) and only a soft reset will fix it. This usually fixes both connection types, but again for how long is not known.
I have tried setting my e-mail accounts up for POP3 and IMAP4. But as I can send/receive and get updated e-mails some times I don't think this is the issue.
Please help as I'm pulling my hair out with this!
have you changed your password recently ?
you could also try deleting the e-mail account on your phone and starting over !
I haven't changed my password for a long while now, and I know that's not it as it'll connect.
I've tried deleting and re-adding the email multiple times. I've even gone as far as hard resetting the phone.