Apologies if this has been asked before but I couldn't find an answer.
Background:
I originally bought a MDA Compact III (HTC P3300) from T-mobile. Downloaded, installed and registered Pocket MSN and am able to log into MSN messenger and retrieve Hotmail mail.
Got fed up with GPRS and decided to buy a P3600 (from HTC) mainly cos of 3G and WiFi. I have an unlimited data plan.
Problem:
I inserted my SIM card into the P3600 (downloaded and installled Pocket MSN - not registered as i have paid for it already) and now I'm unable to log into Pocket MSN.
I get the following error when trying to log into MSN Messenger or do a send/recieve from my Hotmail account.
"Temporary conditions currently prevent connecting to the Pocket MSN service"
and then get the following message:
"Logon to MSN Messenger Service failed because the service is not responding. Please try later."
But when I put the SIM card back into the MDA Compact III it all works fine.
Spoke to t-mobile and they say it must be a setting on the phone thats preventing me from logging in, and suggest that I speak to HTC.
Spoke to HTC and they say it must be a problem with my service provider
I'm inclined to believe t-mobile as it does work on the MDA Compact III.
I've tried other apps such as IM+ and recieve similiar connection error messages. But connecting over Wifi it all works fine
Any help would be greatly appreciated.
How are you logging in to pocket MSN? The only way I could log on to it was connecting to my laptop through activesync and using my cable internet connected to it.
are you connecting through GPRS/EDGE
you mention that you can connect through wifi but not directly (Iassume by GPRS/Edge/3g
if you've bought the handset sim free then you will need to add these settings into the handset. T-Mob would be able to supply you with these details to add in your connection settings and that should resolve the problem.
jayded said:
you mention that you can connect through wifi but not directly (Iassume by GPRS/Edge/3g
if you've bought the handset sim free then you will need to add these settings into the handset. T-Mob would be able to supply you with these details to add in your connection settings and that should resolve the problem.
Click to expand...
Click to collapse
Try using HTC Network wizard
Related
Hi,
picked up a shiny new MDA III yesterday afternoon having switched providers - number transfer in progress - so I'm new to both the handset and the provider.
Managed to get the unit hooked up to my home WiFi network pertty simply etc and got the Active Sync sorted etc.... other than the fact the GRPS isn't configured out of the box, I've got a single major bugbear to sort.
That is that I don't seem to be able to get MSN Messenger to connect.
It's exhibiting exactly the same symptoms suggested here.... http://support.microsoft.com/default.aspx?scid=kb;en-us;832515
... but obviously the refers to a previous OS version ?
So, either I have something to fix or unlock in the set-up, the port is blocked on the handset (works fine on my laptop on the same WiFi through the same firewall) ?
Had a search through the forums, but to no avail. Can anyone help me on this ?
Are there any recommended patches/fixes I should have installed straight from the off ?
Thanks in advance !
Matt
OK, just so you you don't think I'm totally clueless, from what I've just been reading in the T-Mobile online manual, I have to have the GPRS connection open to connect to Messenger.
Is this right ? Surely if I have a active WiFi connection is should be able to connect using that, right ? Will it connect via GPRS and then pass it over to WiFi ?
I'll have to check it when I get home to see if I can resolve it in that way.
Any other tips gratefully received !
Matt
I'm using Messenger with a CSD (GSM) connection because it's part of my allowance. Sorry but I haven't tried WiFi yet.
I'm having the same problem.
MSN Messenger works fine using GPRS but fails to login using my Wifi connection.
What's even weirder is that it works ok when docked (ActiveSync)!!!
I'm using MDA III on T-Mobile (UK)
Anyone got any ideas?
I've tried replicating this issue, but on my XDA IIs over WiFi, it connects to messenger no problem... it doesn't even try to initiate a GPRS connection first. I can only assume that the MDA III is configured slightly differently out of the box.
As a thought, you might want to double-check Connection Manager and see which type of connection is set for programs that automatically connect to the internet
Ok, home and finished doing the set-up.
I've found no way of using MSN by any other protocol than GPRS. If you are WiFi atached and attempt to use MSN, then it will drop the WiFi connection and instead pick up GPRS. And obviously you're on for .075p per kb... which might be the real answer in why T-Mobile have set-up the device in this way.
The 'programs that automatically connect to the internet' doesn't seem to allow you to select WiFi as the default connection, only the range of GSM/GPRS options and the 'My Work' one.
Should I use the 'My Work' VPN option and set that up to use WiFi ?
If anyonebody has got any tips on how to set or hack this... seems there are a few of us that might benefit !
Just out of curiosity: if you go into your WiFi manager, have you specifically told the device that the WiFi card in your MDA III connects you to "The Internet"?
I can't recall whether that was the default setting before I set up my wireless network connection on my IIs... it seems like such a no-brainer, but it could assume that your WiFi connection is to a work network etc.
I'm at work and it 's at home.... but I'm adamant that that it knows that the WiFi connection connects to the Intanet. As you say, I think that it is the default setting
However, I will check !
Any other MDA III owners shed any light on this ?
Hi there!
Has anyone an idea, how to make the Wifi and the Blackberry GPRS
Connection work at the same time?
It drives me nuts, as i am turning on WIFI, the Blackberry GPRS gets
disconnected. BUT, in 99% of the cases it reconnects the GPRS within
5 seconds. So there is not enough time to connect to any WIFI AP.
As i want to sync via WIFI its very annoying.
I know i can turn of the Radio, so that GPRS is disabled, but then
i cannot receive any phone calls, thats NOT what i want.
Any ideas, anyone???
cheers
Darwin69
PS: i forgot: Using Blueangel MDA III from Austrian T-Mobile, with newest Austrian German ROM from T-Mobile (like the one on the xda ftp).
PPS: Thanx for the extrom unlocking tool, really good stuff.
I must admit, I've never had that problem, but I make sure that I close ALL applications before turning on the WiFi. It can take 10-20 seconds for the WiFi interface to estbalish a connection and get an IP address. During that time, the device will try and connect via GPRS when you launch email, internet explorer etc
Hi!
The great problem is not an application. the problem is the
blackberry service, which you cannot deactivate without loosing
all data and settings :evil:
thanks to t-mobile
cheers
darwin69
Ouch that could get expensive if you didn't realise - I'm glad I don't have blackberry services, just plain old POP3 & SMTP email
hi!
no it actually doesnt, because t-moblle has an extra gprs setting for the blackberry client. when you are connected with the blackberry gprs, there are no costs. on the other hand, you can only use the blackberry service with this gprs connection, no internet, nothing.
its really annoying. No one else any ideas about that ??? pleeeease :roll:
cheers
darwin69
Blackberry and GPRS
Hi,
just use a taskmanager like "supertasks" which supports starting and stopping of services. Go to the services tab and stop the blackberry service. Then you can use WiFi as you like and afterwards you just turn on the service again. Nice handling so.
Wolfgang
hi
I have an O2 XDA 2s which I recently upgraded.it has a blackberry connect software.
when i put my vodafone blackberry chip,i am unable to connect and use the service.
do i need to sync or do i need a desktop blackberry sync software.
I cant download anything software from o2 as i dont have an o2 number.
pls help
Cheers
Sudhir
the client is probably still registered for use on O2 so you need to contact vodafone, get them to get you registered for the BB service ie tarif, and internet mail account. once that is done your device should be able to register on the RIM network.
hope that helps
rgs
Jim
I recently acquired a Tmobile Dash. I do not have internet subscription from Tmobile. I have wifi at home and at work. I will very occasionally (like once a month) need to dial in to my (work) ISP to download my email if I am away from work (don't travel much). I can input my dial up information into the Dash but cannot find any info about how to initiate a connection with my ISP. Is this possible at all? If so, how? Any help will be appreciated. Thanks.
Any thoughts?!
to initiate connection:
just try to open some webpage in IE or download mail in Pocket Outlook.
DASH will dial your default internet connection automatically if required.
Has anyone been able to figure this out? I'm unable to dial up with dash.
I start Windows Live Messenger and sign-in.
The sign-in fails if I put in a wrong password, so I am definitely talking to a server.
Even if I have a wi-fi connection to the internet, the last step "Checking Internet Connectivity" fails. If not there, a 3G connection is always created.
I don't see any similar problems, so is this a 3 UK network restriction?
I have 3 mobile mail and Skype working fine over 3G & wi-fi. This is with Helmi AKU3.5.
Any ideas?
Thx
Dggrr
Does anyone have live messenger running on 3 uk (it is free now)?
I've tried the Live Messenger Beta and a midlet but cannot connect to a server - shame because it works fine on a Nokia 6680 and Motorola C975.
At least I have the settings OK now for the 3 MMS servers
Dggrr said:
Does anyone have live messenger running on 3 uk (it is free now)?
I've tried the Live Messenger Beta and a midlet but cannot connect to a server - shame because it works fine on a Nokia 6680 and Motorola C975.
At least I have the settings OK now for the 3 MMS servers
Click to expand...
Click to collapse
the problem seems to be with the first account/login name u enter
change the account name/login & see
this worked for me
frz
Thanks - I've tried another login but still the same.
I see now that if I turn the phone off in connections, the beta works over wi-fi or activesync.
So it seems to be a problem finding a server through the 3 network, maybe they use another server name or a proxy or something