Develop Bugs

Bizarre ActiveSync Error

I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:

I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.

Have you tried deleting the partnership & then creating a new one?

I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.

Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.

Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.

You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can

Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.

Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.

Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom

I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.

[Solved (quite)] Trouble syncing my PPC with ActiveSync over Bluetooth

Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)

Up! Nobody's an idea?

i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!

I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?

Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon

Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...

i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.

I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help

Activesync problem

I had to soft reset my orbit the otherday and since then have been unable to sync with my pc.
I have tried re installing activesync and soft resetting the orbit with no joy. when I select activesync on the orbit I get the message displayed in the attached jpeg.
I would rather not do a hard reset as some of the programs I use (particularly DrugDoses) use a device key for registration which is changed whenever the device is hard reset.
Any help and advice would be appreciated.
Forgot to add, I am using XP pro and my other WM6 device has no problems so the problem must be on the orbit.
ROM: 3.4.206.2 WWE
ROM Date: 8/31/07
Radio: 02.98.90
Protocol: 4.1.13.47

Same problem
I have the same problem since installing B&B 4.3 GER on my device. I should mention that I am using Vista.
Ideas, anybody?

I had the same problem when i was running B&B 4.3 whilst using xp. At first i thought it was a bad connection from the phone to the mini usb cable (as i manange to get connected whilst bending the wire). I managed to get a connection after 2 days of trying. I then reflashed the phone with a different ROM & all was well again. For some reason some people are affected by this whilst others arent. No idea why, but there is a conflict somewhere which was resolved once i changed to a different ROM. Hope this helps. But dont dispair cos you will eventually get a connection & then you can reflash.

On PPC, You could try looking at connections, USB connection and make sure advanced usb is disabled. May help.

Active$ync Error Code: 86000107 (Solution Needed!)

Hi folks,
I am constantly running into problem with activesync no matter what ROM I use. It appears to be syncing, but it doesnt change anything in the device! And in the end it gives an error code 86000107.
I have searched everywhere, and I guess a lot of us have encountered this problem using WM6.1, and I believe this used to be an issue when WM6.0 came out! But I never had this issue with WM6.0 until i upgraded to WM6.1
Here is my setup.
OS: XP
ActiveSync: 4.5
ROM: WM6.0 (back to the basics!)
I sync at work and also at home!
Click to expand...
Click to collapse
Sometimes I get this error message at home, and sometimes at work! So i really cant say this is machine, that is causing the issue!
Solutions that worked for me to fix this!
Uninstall and reinstall ActiveSync
Delete the error showing computers sync partnership in both device and also computer, then resync again
Some people say hard reset works for them, but I think its the same thing as above steps!
Anyhow, if anybody else has any other solutions please post your results! Or maybe there are some ROMS out there that doesnt do this, I would like to know them as well.
Related threads:
http://forum.xda-developers.com/showthread.php?t=371519
http://forum.xda-developers.com/showthread.php?t=377823
Thanks

I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.

After I flash WM 6.1 CRC , activesync seems don't detect phone .
Temporary solution : hardreset phone + reset pc .
Now I am Shadow CE fan . Same bug . Same solution. I guess it's WM 6.1 Bug.

chipsxj said:
I currently sync with activesync 4.5/XP at home.........and WMDC/Vista at work.
If I reinstall either existing ROM or a different ROM....and I want to keep the same device name......I have to delete the existing partnerships on each machine before the first sync after reinstalling the ROM........if I do not delete the partnerships first then it will automatically rename my device to something like WMxxxxxxxxxxx.
This is a little different than your situation since I do not get an error message.............but I have found that when activesync or WMDC get flakey....I just reinstall the application and start over.
Click to expand...
Click to collapse
I agree, I have to do the same thing too after fresh ROM install, or else it will pick its own name

I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..

answaiksvoltage said:
I had that error earlier today when I was trying to sync my work email to my device.. I unchecked the box in activesync and let the device delete all the mail... then I checked my email box again in activesyncs settings and everything synced normally again.. it might be a windows 6.1 issue since I too have neverhad this problem before..
Click to expand...
Click to collapse
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?

larsuck said:
So is this connected to email syncing? This would make a lot of sense as WM6.1 ROMs have had other problems involving MMS, as well as some problems restoring emails and SMSs from backup files. My bet is that in making the threaded SMS, Microsoft messed with some part of the WM messaging program so that everything that touches it is having trouble.
Is everyone who has this problem trying to sync email?
Click to expand...
Click to collapse
Nope, I don't sync email at all on either of my PCs. Same error. One thing of interest someone pointed out, perhaps it has something to do with the MMS in wm6.1. I will try to flash my phone with wm6.1 no mms over the weekend and post back here (will be using PK9)

Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.

RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
I dont sync emails, but i get the same error! I am thinking it might be calender or something, I remember having lots of issues with syncing when WM6.0 first came out, but then it all went away for some reason.
Oh I always uncheck that adv network thing, it doest fix this error!

Try this.
Whenever I encounter ActiveSync syncing issue,
I rename PIM.vol file to something else (e.g. PIM.bak) and sync again.
Never failed to disapoint me yet.

RanDomIze said:
Try this.
disable "Advanced Network Functionality" under Settings->Connections->USB to PC to get the ActiveSync client on the PC.
Click to expand...
Click to collapse
Thank you RanDomize ! Works for me

Ok this thing is frustrating. I didnt get the error over the weekend as I was syncing only with my home computer. Now back to work again, and get the same god damn ERR msg again!!
Changed to schaps 4.40 beta, still the same if not worse!!

Ive tried everything. Syncing with two computers on 6.1 just doesnt work all together. The code happens one way or another.

hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!

wuub said:
hi
I'm running Shadow 2.1 TE and I get the same annoying issue.
Sometimes it goes fine for a few days and suddenly it f***s up.
Seems to be contact issue but I can't keep on reseting contacts.
Pain !!!
Click to expand...
Click to collapse
I know its pain. But here is what seems to help!
Uncheck contacts from activesync options
let the pda sync
disconnect the pda, and connect and sync again
After it synced, check contact back again from sync options and allow it to sync
It wont show the error message now.
Now, if you go sync again with another pc, it will show the error message for that pc. Just have to follow the above steps again, until the error disappers.

Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient

wuub said:
Cheers mate,
but sucks to have to do it all the time...
Seems to be coming from certain roms only 'cause I don't have it with another WM6 ROM on an Elf... oh well guess I'll just have to be patient
Click to expand...
Click to collapse
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!

ai6908 said:
Seems to be a problem with WM6.1 ROM's, we will see of Faria's new ROM can fix this!
Click to expand...
Click to collapse
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!

ai6908 said:
Nope Faria's new one has the same problem too. Back to WM6.0 for now!!
Click to expand...
Click to collapse
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me

ermenzegna said:
for what ???
Disconnect then Delete all connection from your PPC and ActiveSync (Windows PC, Windows PC1, Windows PC2, etc) then try to synchronize again. works for me
Click to expand...
Click to collapse
Yup it works for that time, and then when you sync again, I have to do it all over again! Its pain, so I gave up on WM6.1.

Suddently can't Sync with Vista

Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1

I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.

@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65

Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.

Cloud, which ROM did you choose?

cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff

All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2

Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.