Develop Bugs

Using Orange sim with O2 ROM

Hi folks, this is my first post here so go easy on me, you all seem to know your stuff!
I've got an unlocked XDA Exec and I've upgraded the ROM once from the O2 website.
When I do a soft reset I see:
R.1.04.02
G.42.37.P8
D.1.13.82 WWE
I'm sure that will mean something to most of you. I assume the R stands for the radio version.
I have recently changed from an O2 PAYG sim to an Orange contract, and just want to know if there would be any benefit to changing to an Orange ROM (or iMate, Qtek etc)
(I don't need push email by the way - I'm happy to poll my gmail every 30 mins.)
P.S I am supposed to be on 3G but the little indicator at the top always says "G".
When I was with O2 it said "U" when I was in 3G range.
Any advice would be much apreciated.

Personally I'd upgrade that ROM, not for push email, but for general bug fixes and to get Radio 1.09.xx The newer ROM seems more responsive too.
As for changing to the Orange ROM, I'd say definately not. Orange have a bit of a reputation for releasing the worst versions of phone software, and unless you actually need things like line 2 there will be no benefit. The only thing you will need to do is enter the connection settings for GPRS, MMS and redirect the answermachine number.
As for the 2.5g (G) instead of 3g (U), I would be amazed if there was somewhere that O2 had 3g coverage but Orange didn't as O2's 3g coverage is still poor in comparison. Just check that under start -> Settings -> Phone -> Band that the network type is set to auto and then under Network that your current network is UMTS Orange.

Thanks Gajet, I'll probably upgrade to the latest O2 ROM then.
With regards to my phone Band etc - it is set to auto, GSM Band is "EGSM+DC1800" and UMTS Band is "UMTS 2100"
Under the Networks tab, my current network just says Orange.
If I look under preferred networks, there are 2 called Orange, 1 called @Orange, Orange CH and Orange F.

And you're sure the SIM is a 3g one? What phone if any did it come with? Working from memory I think Orange 3g USIMS are green and Orange 2.5g SIMs are white, they may have a g at the start of the printed number too, but that might be O2 I'm thinking of.

My sim is purple :?
I specifically asked Orange for a 3G sim, but I guess that's no guarantee they sent me one. It came with the SPV C600, which I will probably be selling on ebay when I can be bothered.
There is no "g" anywhere on the sim card - I'll just have to call Orange and find out what is going on. I've only just had my old number ported over today, if I have to do it again I won't be happy - especially as I left O2 because their customer service was USELESS.

lex_london said:
P.S I am supposed to be on 3G but the little indicator at the top always says "G".
When I was with O2 it said "U" when I was in 3G range.
Any advice would be much apreciated.
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Click to collapse
That's because Orange are crap. They claim to have UMTS (3G) coverage in Derby but I don't have it.
Changing your ROM won't make it work, sadly. And O2 have been actively extending their 3G coverage - I started off with no 3G coverage, then I had it at work, and now I have it at work and at home.
I personally use the latest QTek ROM and it runs very nicely for me though some people say it's unstable with some software packages - though I've yet to see a reliable list of which packages these might be. Provided Linux meets with my expectations (which I consider bare minimum for 'Joe Public') I'll probably be ditching Windows Mobile altogether - in which case the ROM will be completely manufacturer- and network-independant.

lex_london said:
- especially as I left O2 because their customer service was USELESS.
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Click to collapse
eeek Out of the Frying pan and into the blast furnace. Sorry mate all CS are crap nowadays and I'm afraid I would rate Orange as worse than O2 from personal experience.
They obviously have changed the colour schemes a bit with SIMs, but 3g USIM's were deffinately green. My suspicion is that they sent you a c600, looked at that handset and thought that you did not need a 3g USIM and have not sent you one. Defo phone em up to check, er don't be suprised if they say to upgrade to a 3g USIM costs £10, you can fight that one out with em.

lex_london said:
I left O2 because their customer service was USELESS.
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Click to collapse
I tried to email a billing query in to O2 and they replied with bullcrap about reading usage data off the SIMcard. So I cancelled my Direct Debit and emailed them again to tell them that it would remain cancelled until the issue was resolved. 3 weeks later it was still unresolved and they had ignored all my emails. This month they tried to hit me with £43 (before VAT) of 3G data usage charges, having ignored my Welcome Browse & Download 5Mb allowance and having not updated my Usage online until after my first bill (thereby not allowing me to check my usage!!)
So I called them. They refunded the 14p for the text message to Romania as per my original billing query (I wanted to get that straight in case I find another 200 messages to Romania on my next bill and they try to use the defence that I didn't complain about the first one!), gave me £15 credit for the 5Mb of data I had been billed for wrongly, gave me a £10 "good will" refund and also provided me with an email address to make a formal complaint.

Oh dear. I didn't think anyone could be worse than O2! When I told O2 I wanted my PAC number to change my number to Orange, their "last line of defence" bloke offered me 1kb of data a month for free if I stayed with O2. I pointed out that I was already getting 1MB for free, which is actually quite a bit more. He said, "No, no kb is bigger than mb, I'm telling you!". :lol:
Anyway, I'd love it if Orange try to charge me £10 to upgrade to 3G seeing as I asked for a 3G sim in the first place. Any excuse to shout at them and get some money back!
I'll let you know how it all pans out, thanks for all the help.

lex_london said:
He said, "No, no kb is bigger than mb, I'm telling you!". :lol:
Click to expand...
Click to collapse
Ever tried to talk to *any* broadband "support" people about Kbit vs Kbyte? Not a f#@king clue.
You should have asked for 1Gb!!

Well I spoke to Orange today and they confirmed that I have NOT in fact been sent a 3g sim card, despite the muppet on the phone assuring me that he would send me one with my new 3g phone.
As it turns out the phone isn't 3g either. :evil:
They told me I would have to cancel my current contract, start a new one on 3g and then transfer my number (again).
I was so angry at this point that I said a rude word :shock: told them I was going to cancel my direct debit, my contract and tell everyone I know to steer clear of them.
Too harsh?
Maybe.
Fun?
Oh yes!
But now I have no idea which network to use. If anyone out there can help - I need about 200txts 60mins and minimum 20-30mb data per month, as cheaply as possible. Less than £30 would be nice, but I'm guessing unlikely.
If I can draw on some of your experiences it would be a great help.
Thanks in advance.

T-Mobile for the win at the moment I'd say.
Get a Flext tariff to suit your needs and have web and walk added onto it, that's unlimited 3G GPRS (2GB fair useage policy) £7.50 a month or if you want to use as a modem for a laptop it's web and walk pro at £10 a month extra. These data prices can't be even closely touched by any other network at the moment.
Flext 20 would allow you 200 texts, 60 mins voice and a further £2 worth of credit to use on either, add web & walk and your total bill would be £27.50 a month. If you were being cautious on the voice and text needs, there is a flext 25 which gives £60 credit to spread over voice and texts for an extra £5 a month.
OK typing this I feel sick to have to keep on paying O2 what I currently do.

Thanks Gajet, I stumbled on to the T-Mobile site and snapped up the flex, web and walk offer thing. They say in the small print that VOIP, P2P filesharing and video streaming is not allowed but email and browsing is fine, which all suits me, and apparently the reception with T-Mobile is pretty good.
How would they know if I was using VOIP though? Doesn't it all just look like data traffic to them, or can they monitor what programs you are using?
I also just spoke to O2 to see if they could entice me back with a decent offer. Needless to say, their data prices for non-business users are ridiculous compared to T-Mobile, so I politely declined, which is unusual for me - but the girl did have a very nice voice. 8)
Looks like I'm finally sorted.
This forum is great, thanks to all for your help!

Also keep in mind that instant messaging software is currently not allowed, however I believe there would be a way round that in using web based system that sends replies to you as texts.
http://www.theregister.co.uk/2006/05/11/t-mobile_voip_ban_responds/

I'll probably just stick with plain old sms and email for now. It sounds like t-mob will be introducing their own IM client at some point, but to be honest I'd prefer to use google talk.
Actually, thinking about it, you can access your google talk history from within gmail, but i'm not sure if you can actually use IM from within the browser. I'll have to test it out at some point.

Its Official, HTC 'Maple' to hit T-Mo

Yep its official, the HTC Maple / Snap / S522 is coming to T-Mobile and it will support T-Mos 3G band, its listed on the FCC as the MAPL10o
Details: http://www.engadget.com/2009/04/15/t-mobile-bound-htc-s522-throws-open-fccs-oaken-double-doors-fl/

Bupahs said:
Yep its official, the HTC Maple / Snap / S522 is coming to T-Mobile and it will support T-Mos 3G band, its listed on the FCC as the MAPL10o
Details: http://www.engadget.com/2009/04/15/t-mobile-bound-htc-s522-throws-open-fccs-oaken-double-doors-fl/
Click to expand...
Click to collapse
its awesome but i love my dash way to much to replace it

i wonder if t mobile is going to require a data plan to get this...

Data plan
You could just but it on craigslist a few weeks after it comes out for a few extra bucks contract free. I'm sure being that it's winmo you'll still be able to use it free or with t-zones.

skaroger867 said:
i wonder if t mobile is going to require a data plan to get this...
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Click to collapse
They cant require you to get anything, you just wont be able to use internet / email on it without a data plan.

Bupahs said:
They cant require you to get anything, you just wont be able to use internet / email on it without a data plan.
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i know with the g1 you got to get the 25 dollar data plan.
im just wondering cause i have the t-zones plan (which i had to fight to get) and when my contract expires i want to get a phone like the dash to have as a backup, and i dont want to switch to the 25 dollar plan

skaroger867 said:
i know with the g1 you got to get the 25 dollar data plan.
im just wondering cause i have the t-zones plan (which i had to fight to get) and when my contract expires i want to get a phone like the dash to have as a backup, and i dont want to switch to the 25 dollar plan
Click to expand...
Click to collapse
There is a 9.99 and a 19.99 plan. T-Zones wont work with the Dash for long, as 3G keeps opening up the old 'open ports' for the T-Zones hack are being closed. So at some point in the near future, its gonna cost ya some money to connect the the internet on any device. Most areas have already phased out T-Zones 5.99 plans all together, it just a matter of time till all areas are closed.

yea i know one day that i will have to pay 25 dollars for internet but for now im gonna hang on as long as i can.

skaroger867 said:
yea i know one day that i will have to pay 25 dollars for internet but for now im gonna hang on as long as i can.
Click to expand...
Click to collapse
Why wait. 20.00 is not that bad and its unlimited. Get it now and get it locked in before T-Mobile starts charging by the megabyte like other providers are doing. If you don't get in on the 20.00 deal now you may lose out altogether. Personally its not worth the risk to hold on to a dying rate plan when you already know per MB charging is right around the corner.

Bupahs said:
Why wait. 20.00 is not that bad and its unlimited. Get it now and get it locked in before T-Mobile starts charging by the megabyte like other providers are doing. If you don't get in on the 20.00 deal now you may lose out altogether. Personally its not worth the risk to hold on to a dying rate plan when you already know per MB charging is right around the corner.
Click to expand...
Click to collapse
In UK we seem to be going the oposite way to which everything was P/MB now most companys are opening up and alllowing unlimited on contract phones, the PrePay is nearly the same but alot more FUP's involved.
Sorry to go off topic

Bupahs said:
There is a 9.99 and a 19.99 plan. T-Zones wont work with the Dash for long, as 3G keeps opening up the old 'open ports' for the T-Zones hack are being closed. So at some point in the near future, its gonna cost ya some money to connect the the internet on any device. Most areas have already phased out T-Zones 5.99 plans all together, it just a matter of time till all areas are closed.
Click to expand...
Click to collapse
According to T-Mo's own coverage map, 3G is barely available anywhere...
http://www.t-mobile.com/coverage/pcc.aspx?MapType=Data&wt.mc_t=micro&wt.mc_n=SDK_3GMap_LXPresale
That being the case, what are you basing your argument on? T-mo has been slow with pretty much every improvement over the years, so I'm not convinced.

uansari1 said:
According to T-Mo's own coverage map, 3G is barely available anywhere...
http://www.t-mobile.com/coverage/pcc.aspx?MapType=Data&wt.mc_t=micro&wt.mc_n=SDK_3GMap_LXPresale
That being the case, what are you basing your argument on? T-mo has been slow with pretty much every improvement over the years, so I'm not convinced.
Click to expand...
Click to collapse
Dont you read the Scoop? The roll out continues. I live in Lancaster PA and we got 3G at the end of last month, its not on the coverage map yet, but we now have it. Since there are 4 devices being release through out this year that use 3G, it stands to reason T-Mo will be working to get it up and running
T-Mobile already has a removed the 5.99 plan from its web site. It is not even an option for new customers.

The $5.99 plan I knew about, but didn't realize they'd rolled out 3G to smaller cities... The assertion is reasonable, especially considering the new phones coming out, but I guess we'll see how fast it actually starts happening. AFAIK, nowhere in my state has 3G yet, and we're right next door to PA. (OH)

uansari1 said:
The $5.99 plan I knew about, but didn't realize they'd rolled out 3G to smaller cities... The assertion is reasonable, especially considering the new phones coming out, but I guess we'll see how fast it actually starts happening. AFAIK, nowhere in my state has 3G yet, and we're right next door to PA. (OH)
Click to expand...
Click to collapse
Where in OH? Westlake has 3G, not sure about other areas though

I cant wait to get this phone, it looks bad ass!

from what i was just looking at and reading this snap is pretty much a dash with a track ball i have a dash and love it but i will be getting a snap as soon as i can

paraven31 said:
from what i was just looking at and reading this snap is pretty much a dash with a track ball i have a dash and love it but i will be getting a snap as soon as i can
Click to expand...
Click to collapse
Well, sort of.
The Snap has GPS, the Dash does not
The Snap is 528 MHz the Dash 200 Mhz
The Snap stock battery is 1500 mAh the Dash 960 mAh
Not to mention 256 MB ROM, 128 MB RAM
and a host of other goodies. Saying the Snap is pretty much just a dash is like saying an Austin Martin is just a car LOL

In other news, NRG has the maple rom(think its build 21041?) and was working on a porting to dash, maybe y'all should hit him up so he doesn't get sidetracked since he's also busy making roms for touch hd and touch pro.

showaco said:
In other news, NRG has the maple rom(think its build 21041?) and was working on a porting to dash, maybe y'all should hit him up so he doesn't get sidetracked since he's also busy making roms for touch hd and touch pro.
Click to expand...
Click to collapse
Already been ported bruv http://forum.xda-developers.com/showthread.php?t=503525
Just bare bones...

stylez said:
Already been ported bruv http://forum.xda-developers.com/showthread.php?t=503525
Just bare bones...
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damn, always a day late and a dollar short No remake?

mobilephonesdirect - tmbobile data usage ???

Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?

can anyone advise (please) ?

I dunno the answer but how much are the charging for the phone?

If you go direct through T-Mobile you get 3 gig of data but through other sites its only 1 gig.

the phone is free, £3.99 delivery.

Try phoning T-Mobile up, go for the 18 month £25 plan, 600 mins, 500 texts, 3gb internet, flexible booster (unlim texts or something else) and tell them that the same deal is online with a free phone.
If it doesn't work hang up and try again. Eventually it either will work or you'll be able to get a reduction in the handset price.

I got mine on launch day with T-Mobile 300 mins/texts 3 gig data usage and unlimited landlines, got them to wave the cost of the phone so got it free on £25 a month for 24 months.

simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
Hi, What I would do is get the £15 a month , 300 mins, unlimited texts and internet. It will cost £130 for the phone - totaling £490.
Then you get £40 cashback - which is therefore the same cost as your phone. And for 6 extra months so if you wanted to change it after £18 months it would still be the same cost
And no you are not being over cautious

Just to clarify this for people:
I've been trying to figure out why my HSDPA data speed was so slow (looked like throttled to ~350kbps d/l speed).
It appears that buying via MPD and T-Mobile with "unlimited" data (at least on the £25/month tariff I chose) you are only put on the standard 1Gb FUP data plan. This also has speed restrictions (which I read about elsewhere - and is definitely true since I've experienced it first-hand).
I was under no impression from MPD that I was getting only 1Gb, and it was never mentioned anywhere - all the literature on the web re: Android phones and T-Mobile UK imply we all should be on the 3Gb - which also included no speed throttle.
I just called T-Mobile and made the case - they first tried to get me to pay an extra £5 a month to be put onto the 3Gb, but I persisted mentioning that ANY Android phone bought now with a T-Mobile contract should be on the 3Gb FUP product.
After a bit of to-ing and fro-ing they agreed and changed me over instantly. I also got to choose a free booster since the 3Gb one is included in the plan...
Stick to your guns and you should get a result - don't let them try to make you pay for it - it's MPD's fault for not making it clear, and I argued that since my contract is with T-Mob and not them I should be on the same product as anyone who bought with T-Mobile direct...

simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
get the one from mobilephonesdirect its unlocked and u will get updates first
and
T-mobile cant do anything since its advertised as ultd so have fun remember its fair usage they cant chage u anything extra if u go over

I also purchased via MPD.
At the time of ordering, I tried to get an answer from MPD on what TMobile FUP I would get, they assured me that I'd get 3gnarled, although I was not convinced.
When connected, I checked with TMobile and confirmed that I had my flexible booster setup to use the unlimited internet with 1gb FUP.
Didn't really think much of it until today.
Just spoken to the Loyalty Team and argued my case. They have now upgraded me to use the 3gb FUP and allowed me to use my flexible booster for something else.
Also, speedtest app is now returning an average download speed of 1900 kbps rather than 350 kbps.
Very happy !!!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Excellent! Mine jumped (in a poor signal area - only 1-2 bars) from 350kbps to @1.5Mbps which is pretty good. Will check when I'm in London at work tomorrow - I reckon it should be even higher.
MPD have been a bit shoddy up until now what with the stock problems and non-registration of SIMs (I had to register mine myself since I'd been waiting a number of days for MPD to do anything about it).
Has anyone had anything in writing from MPD saying that they would definitely be on the 3Gb FUP? I can't find any mention of it on their site...(actually, I can't find anything about *any* FUP on T-Mobile plans).
Since it's not mentioned by MPD that the "unlimited mobile internet" is an add-on, I think it's perfectly safe to assume it's "included" with the plan which in T-Mobile's language means that it's 3Gb straight away for Android devices.
I can't see how T-Mobile can argue any other way when anyone buying direct gets the 3Gb without even asking for it...the contracts are almost (and in some cases) exactly the same amount...

Does it matter?
I got one from MPD yesterday, read this message and called TMobile who say
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
b) no throttling is applied, any issues experienced are with the quality of the connection
Are both these points correct?
Should I persist complain? I agree nothing was said about this in any of MPD's literature.

Beware MPD
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.

al89nut said:
Does it matter?
Click to expand...
Click to collapse
Depends on if you plan on using your phone for what it's intended, and wish to get nearer to the cell connectivity speeds it's capable of supporting...I wouldn't want to be stuck with an expensive piece of hardware and only being able to use a fraction of its capacity in terms of download speeds...going from ~350kbps to only 1.5Mbps is a more than four-fold increase...
al89nut said:
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
Click to expand...
Click to collapse
This is likely the case - 1Gb is a fair bit, but it's not impossible to go over it if you're using the phone intensively without a WiFi connection (things like downloading multiple podcasts with Google Listen - lots of Maps, e-mail and YouTube usage etc.)
al89nut said:
b) no throttling is applied, any issues experienced are with the quality of the connection
Click to expand...
Click to collapse
This is a fallacy. T-Mobile will tell you there is no speed restriction each time you speak to them, and say the connections are contended (which *is* true) but there clearly is massive throttling for regular Web 'n Walk (1Gb) users - look at this thread for more evidence from others outside this forum.
As others have attested, as soon as they apply the Web 'n Walk Plus (3Gb) and remove the "unlimited internet flexible booster" which is what MPD customers seem to have all received, if you are already in an HSDPA area after a phone reboot your speed WILL increase immediately. There are no coincidences here!
al89nut said:
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Click to expand...
Click to collapse
I certainly did, and would urge others to - I might have to do it again soon since my wife may order a Desire on the same deal...I prefer to have an unlocked unbranded handset, going through T-Mobile direct (despite the fact you'd have to haggle to get the same deal as on MPD) doesn't guarantee an unlocked/unbranded phone.
claptnei said:
The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Click to expand...
Click to collapse
I was also told that my "new" SIM bundled with the MPD order had been previously registered to another user...the connections team sorted it in a flash, however...
claptnei said:
Argued to case that I should have the speed but the would not budge.
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Click to collapse
That doesn't sound correct. I would have pushed further - they are wrong, not you. Argue that it had been incorrectly provisioned when the connection was set up, and as per the standard T-Mobile FUP (quote it from the website to them), users starting new contracts with new Android devices at the same time are obliged to be on the 3Gb Web 'n Walk Plus bundle...

claptnei said:
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
Click to expand...
Click to collapse
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
edit: i would as its 7 working days.

TH1882FC said:
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
Click to expand...
Click to collapse
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.

blackfox888 said:
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
Click to expand...
Click to collapse
cheers, i know MPD say you have 14 days but thats with everything in its original packaging etc so want to make sure they dont try and wriggle out using that as an excuse.

Phoned TMobile again.
Phone was registered as a Nokia
They say the price plan is between me and MPD aka Go Away
They say that 3gb and 1gb amounts to no practical difference
They say that a 1gb d/l limit has no throttling back compared to 3gb
(is the throttling just on H?)
So, do I try to take the phone back to MPD and pay the extra £45? What's their return policy and do I have to factory set the phone to erase data, etc?
What would Old Hands here do?

I bought a desire through MPD and my bill says I have an "Internet Booster (FB)" package applied (for free).
Before I call up T-Mobile can someone just confirm to me that...
1) This is incorrect
2) What I should have is 'web&walk plus'
3) 'web&walk plus' is the only way to get HSPDA connectivity?
Have many people been successful in getting their account corrected? Or am I fighting a losing battle before I start!?

Android 3gig allowance Tmobile

Can anyone help me find this on Tmobile's UK website (that the fair use allowance for android phones is 3 gig?)
I was one of those who bought from Mobile Phones Direct, found I had a 1 gig fair use allowance, phoned up Tmobile tech support and got it changed to 3 gig.
Anyway, just had my first bill and it was for £44! They told me I had no internet allowance.They admitted it was an error, then put me back on a 1gig allowance...
That led to my protests and so they then put me on Web and Walk plus for free, but I am concerned that in some way W&W will still prejudice my d/l speed.
While on the phone I tried to find the statement on their site about andriod phones to quote back to the sales staff but could not.
Anyone?

Regular WnW: http://www.t-mobile.co.uk/services/uk/fairuse/#fup1
WnW Plus: http://www.t-mobile.co.uk/services/uk/fairuse/#fup11

OK
Link #1 says (my bold):
"Pay monthly plans which include internet on your phone on an Android phone
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use your internet on your phone Booster in the UK and you can't use your phone as a modem or use web'n'walk Plus for peer to peer file sharing, or making internet phone calls. *Internet on your phone comes with a fair use policy of 3GB a month."
which is what I thought I had
Link#2 says
Mobile Broadband Plus
"You'll need a compatible laptop, an enabled device like a USB modem and mobile broadband coverage. You can check your coverage at t-mobile.co.uk/mobilebroadband, remember that you can't use your plan to make internet phone calls. This plan comes with a fair use policy of 3GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our Mobile Broadband customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much."
which is what I've now got.
Good? Bad? No different? Especially the issue of speed.
Should I get back to them?
Edit
Speedtest says dl speed is 0.35mbps, upload .051mbps. Can't remember what it was before.

My Speedtest results vary depending on where I am. At home I get at most 500kbps, but at the office I get 1800kbps. Seeing as I need internet when I'm NOT at home, that's fine with me as I have WiFi at home anyway.
So, you should check in different locations.

al89nut said:
OK
Link #1 says (my bold):
"Pay monthly plans which include internet on your phone on an Android phone
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use your internet on your phone Booster in the UK and you can't use your phone as a modem or use web'n'walk Plus for peer to peer file sharing, or making internet phone calls. *Internet on your phone comes with a fair use policy of 3GB a month."
which is what I thought I had
Link#2 says
Mobile Broadband Plus
"You'll need a compatible laptop, an enabled device like a USB modem and mobile broadband coverage. You can check your coverage at t-mobile.co.uk/mobilebroadband, remember that you can't use your plan to make internet phone calls. This plan comes with a fair use policy of 3GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our Mobile Broadband customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much."
which is what I've now got.
Good? Bad? No different? Especially the issue of speed.
Should I get back to them?
Edit
Speedtest says dl speed is 0.35mbps, upload .051mbps. Can't remember what it was before.
Click to expand...
Click to collapse
I would read them the riot act!!
You are paying for a service for which you are not getting, you were not advised it would only be 1gig.
Push for the 3gig.
My last phone on T-mobile was G1, even that had 3gig webnwalk.
Just tell them their breaking their terms of agreement, and you should either be allowed what you should be paying for of they terminate the contract at their own cost.For breach of T&C's.

Many hours on the phone later, calling agent after agent to get sense from them...
I have web and walk plus - which is the same as the 3gig allowance???????? - on my Desire.
Or at least the lady (in India) tells me.
I will believe it when I see it on MyTmobile.
And when the £44 is wiped.
And when the dl speed is not ****e.
Sigh.

al89nut said:
Many hours on the phone later, calling agent after agent to get sense from them...
I have web and walk plus - which is the same as the 3gig allowance???????? - on my Desire.
Or at least the lady (in India) tells me.
I will believe it when I see it on MyTmobile.
And when the £44 is wiped.
And when the dl speed is not ****e.
Sigh.
Click to expand...
Click to collapse
Web n Walk plus is the correct addition for android devices. Web n Walk standard only gives you 1GB allowance and your download speed is restricted. Web n Walk plus gives you 3GB allowance and un-restricts your download speed.
Use the free speedtest.net app from android market to test your speed. If it has been activated, turn off your phone for 5 mins turn it on. It can take up to 24 hours for your download speed to sync up and get faster.
What they do is add Web n Walk plus to your account and then apply a monthly loyalty discount equal to the same amount.
Your download speed will vary depending on the usage on the cell site your connected to and your signal strength.
The download speed on a good day can easily exceed 2000kbps or 2 Mbps.
http://www.t-mobile.co.uk/services/uk/fairuse/
is the link and you can navigate to it by going to the T-Mobile UK home page, then click on the ‘Services’ tab along the top, then click on the ‘Internet & mobile broadband’ link on the left hand side, then click on the ‘Web’n’walk the legal stuff >’ link at the bottom of the page.
Hope this helps...

Thank you - speed test now shows 1400 kps. This is what it showed before they messed me around, but I was paying for it! Here's hoping.

I rather suspect that your problem is more to do with MobilePhonesDirect giving T-Mobile duff information than T-Mobile itself.
A friend of mine had real problems getting MPD to correctly provision data on their account.
Regards,
Dave

foxmeister said:
I rather suspect that your problem is more to do with MobilePhonesDirect giving T-Mobile duff information than T-Mobile itself.
Click to expand...
Click to collapse
Every chance, I've read of Desires sold by MPD registered with T-Mob as Nokia's

Mine was registered as a Nokia when I first got the allowance raised from 1gb to 3gb in April. My problem was that a month later they promptly sent me a bill for the internet use, then when I protested, they waived the bill, but changed me to 1gb unlimited. The online staff have no idea of the 3gb allowance for android phones out there in a call centre somewhere East. I was directing the lady to the particular TMob UK webpage for ages.

Yeah the call centre is in the east, but hey none of the other networks are any better. Just stay calm and guide them slowly through it, they get there in the end!
At 1400 kbps your on HSDPA unrestricted, so as long as you don’t get charged your fine...

I have had a 30 day rolling sim only contract with t-mobile. I thought that was sorted with unlimited web & walk but they didnt tell me there was a speed restriction on it. The full speed w&w plus is only availalable on 12 month contracts they tell me so I cant even change it. Fed up trying to talk to them so off to O2 now I think.

O2 is full of iphone users, so their network seems to be really full, dropped calls and restricted 3G, so im not sure if you will be any better with them.
Good luck though!

dwj said:
I have had a 30 day rolling sim only contract with t-mobile. I thought that was sorted with unlimited web & walk but they didnt tell me there was a speed restriction on it. The full speed w&w plus is only availalable on 12 month contracts they tell me so I cant even change it. Fed up trying to talk to them so off to O2 now I think.
Click to expand...
Click to collapse
Persevere ,talk to technical assistance,no one else !
Took me about a week to convince them,but got there in the end.

I tried to get my internet allowance changed from 1GB to 3GB today as i've just received my phone today from MPD.
However i was told they can't change anything until the first bill is through and paid for?
Anyone else encountered that?

If you ask to get transferred to sales or technical support then they are UK based, make sense of what you're saying and will help you if you explain that you're getting nowhere with the call centre people.

I went straight through to tech support and told them I should have 3gb as per the website. They changed it there and then and let me use my internet booster for somthing else. Lets hope it sticks. I got a confirmation txt for my new booster but not web and walk +

I had the same problem from mobiles.co.uk
I got it changed and used my addon as internet as well, so should get 4gb really!

herghost said:
I had the same problem from mobiles.co.uk
I got it changed and used my addon as internet as well, so should get 4gb really!
Click to expand...
Click to collapse
Was this straight away or did you have to wait a couple days until your bill came through?

[Q] Three vs Orange - Omnia 7

Hi guys, let me give you a brief background...
My contract with 3 (UK) has just run out and I'm going to get the Omnia 7. I'm stuck between staying with 3 or moving across to Orange and both have offered deals that appeal to me.
Three offer 2000 mins, 5000 texts, unlimited internet, 5000 3-3 calls for £35/m
They also offered me 500 mins, 5000 texts, 1GB interent but on a RECONDITIONED phone for £25/m so that I would stay. Sounds perfect although they have no reconditioned phones in stock and aren't likely to get any.
Now I phoned Orange and they offered 600 mins, unlimited texts, 750mb 3g data, 3GB wifi data + a magic number for £30/m.
I feel the Orange deal suits my useage however as I haven't owned the phone I don't know how much data I would use as an average user.
Are there any other factors I should consider that would make it worth my while paying more/waiting longer to get the phone by sticking with 3?
Not the most technical of threads but hopefully you guys will point me in the right direction
Cheers, Jacob

I'm what I would consider average user of mobile data, lots of Facebook, a few apps, a bit of YouTube and get through about 400-450mb a month.
There is an app on my orange Mozart called Your Orange where you can check data consumption up until that point
Sent from my LG-P500 using XDA Premium App

Thanks Clive, that is exactly what I wanted to hear!
The cost is a large factor seeing as I'm at uni at the moment! And Orange haven't messed with the basics of the phone have they? I heard somewhere that you could only have your live tiles in Orange...
Cheers for the quick reply, Jacob

How much data you'll be using is very personal so hard to give a good answer here. That said, my data usage (3G) has dropped significantly since going WP7 (compared to WM and Droid). This is likely due to me leaving wifi enabled 24/7 these days, something I didn't earlier due to battery life taking a beating.
My plan gives me 1GB/mo at full speed (i.e. 7Mbps) after which it will limit my speed (but still give me unlimited usage) and since using WP7 I haven't hit this once. Previously I would hit this limit around the 20th of the month.

Are minutes a deciding factor?
If you order online, you can get the Omnia 7 for free on Orange with 300 Minutes, Unlimited Texts and Internet for £25 a month. Or you can pay £49.99 to get the phone with 200 Minutes, Unlimited Texts and Internet for £20 a month.
If you're ok with 300 minutes I'd go for the £25 a month plan, it's cheap(ish) and you get the phone free.
They're also offering 3 months of Free Zune Pass, if you like music then you'll love zune pass... I remember being sceptical about it and not thinking it could replace Spotify Premium for me but after the 2 week trial I was converted!!
Suprisingly... Orange is Cheaper than T-Mobile which isn't usually the case
In terms of the difference between the networks Orange will generally be better as they share coverage with T-Mobile. I'm on TMob but the coverage of both networks is now great after their merge.
750mb Internet isn't much but should be ok for general browsing and downloading apps. Remember on Windows Phone 7 you can't download big games/apps over 3G (has to be via wifi) so you don't need to worry that much. If you are concerned about data, consider T-Mobile who will give you 3GB if you tell them you have a smartphone.

brummiesteven that deal you just mentioned is for £30/m on the Orange site not £25 as far as I can see? Panther 30 it's called.
Minutes aren't too much of a factor however a minimum of 300 will be needed as I'm hitting about 250/m on my current (expired) plan.
Okay well I imagine I will use facebook a lot, youtube occaisionally, my fair few apps. I will be spending the majority of my time at home or in uni (both with accessible wifi) so I won't be relying on the 3g data too much I guess.

jaaacob said:
brummiesteven that deal you just mentioned is for £30/m on the Orange site not £25 as far as I can see? Panther 30 it's called.
Minutes aren't too much of a factor however a minimum of 300 will be needed as I'm hitting about 250/m on my current (expired) plan.
Okay well I imagine I will use facebook a lot, youtube occaisionally, my fair few apps. I will be spending the majority of my time at home or in uni (both with accessible wifi) so I won't be relying on the 3g data too much I guess.
Click to expand...
Click to collapse
Hey Mate, I was referring to Dolphin 25.
Whatever you pick I'd reccomend you order online for the 3 months Zune Pass (Unless you couldn't care less about music).

Ah right gotcha.
A bit too late though as I went ahead and ordered it on the phone earlier :/
Although, good news! He ended up giving me a deal of 400 mins, unlimited texts, 750MB internet and a free phone for £22/m!!!
To be fair the zune pass would of been awesome but I think the saving money wise is best for me.
Thanks for all your help, I'll be getting my phone on tuesday and I imagine I'll be back on this forum very soon!

jaaacob said:
Ah right gotcha.
A bit too late though as I went ahead and ordered it on the phone earlier :/
Although, good news! He ended up giving me a deal of 400 mins, unlimited texts, 750MB internet and a free phone for £22/m!!!
To be fair the zune pass would of been awesome but I think the saving money wise is best for me.
Thanks for all your help, I'll be getting my phone on tuesday and I imagine I'll be back on this forum very soon!
Click to expand...
Click to collapse
That is an awesome deal tbf.

I have an Omnia 7 on Orange UK.
My deal only has 500mb a month data and i have never come close to it. I think i use a max of around 250mb and i do a lot of browsing and everything is set to push on the phone.
The way to kill it would be streaming a lot of youtube videos that i don't do.

brummiesteven said:
That is an awesome deal tbf.
Click to expand...
Click to collapse
I was very pleased when he told me, I actually made him repeat the deal to make sure I heard it correctly.
Roll on Monday!

what does a magic number mean
Sent from my GT-I9000 using XDA App

A magic number is someone you have unlimited calls to. They have to be on Orange and you start off with one magic number. Every 6 months you get to choose an extra magic number. Hope that helps.

I'm going to try out 3's "All-you-can-eat" data offer on their pay-as-you-go SIM card - top up £15 each month to get as much data as you can gobble up. I was finding O2's 500MB per month limit to be too constricting - I could only get by if I didn't stream any videos or music and restricted my app downloads over 3G to just those less than 1MB (anything bigger I had to wait until I got home to do it over Wi-fi).
They include enough minutes and texts in that £15 for me.
O2's deal was £10 per month for 500MB, incidentally.
3's SIM is in the post :O) Looking forward to absolute FREEDOM in my data usage!
Incidentally, I'm using an O2 branded HD7 that I've unlocked.

That sim from 3 is very good value and I would have done it if I could afford the cost of the handset (I'm at uni and have no money!). I'm know wondering if 8GB will be too small...
Too late now as the phone is being delivered today/tomorrow!
I am ridiculously impatient

ORANGE! you get orange maps navigation!!

comeradealexi said:
ORANGE! you get orange maps navigation!!
Click to expand...
Click to collapse
If it's included in your contract. Otherwise like for me its £5 a month. I refuse to pay £5 a month for a satnav that requires a data connection.

Congratulations, £22 a month with a free phone is a great deal.
Hope you enjoy your phone.

No-one at Orange mentioned the Navigation so I doubt I will get it free...
I just wish they would hurry up and deliver the freakin thing! Waited in my house from 9 til 5 yesterday for it not to be delivered! Typical wasted day! I'm sure it will be worth the wait though!

jaaacob said:
No-one at Orange mentioned the Navigation so I doubt I will get it free...
I just wish they would hurry up and deliver the freakin thing! Waited in my house from 9 til 5 yesterday for it not to be delivered! Typical wasted day! I'm sure it will be worth the wait though!
Click to expand...
Click to collapse
How long are you tied in for? 2 years? You might find that the 8GB memory is a bit limiting, and with devices coming soon with the new chassis specs, you may end up buying yourself out of that deal. Without a gyroscope and front-facing camera, you'll not be able to use things like Skype video calls or Augmented Reality apps like Layar.
It's usually best to buy your phone outright and then go SIM-only or PAYG, as the smartphone market is moving way too fast for 2 year contracts to keep up.