Hi everyone,
This is my first post, I'm an IT consultant, but by no means a phone expert! I have been upgrading my HTC Universal fine over the last year, and would consider myself a beginner (especially in contrast to you guys!)
I upgraded ro Radio 1.18 and the Ultimate WM5 posted a few days ago. Really good results, and great work - however the actual phone component keeps breaking, and I have to HARD reset.
The phone screen opens fine, and when you try to make a call, it freezes that screen, although you can still return to the Today screen. I'm unable to bring back the phone screen until a soft reset - and then it all starts again.... until I finally hard reset and then I can make calls again.
I'm not going to load any software today, to see if it happens again whilst "clean", but all I had put on was voice command, and a few SPB tools and tomtom yesterday.
So I'll let you know if it goes bad again later, but I thought I'd let you know in case this issue is already raised elsewhere and the search didnt bring it up. To be honest, its not an easy problem to hunt an answer for, as the symptoms are quite generic and broad.
Thanks very much for whatever you can suggest in the meantime,
Kind regards,
Mike
Orange M5000 on O2
Hi again, phone still working ok after 9 hours - and have only done the following do far:
Activesync setup to exchange, and push activated
O2 modem gprs connection created
Dare I do anything else, before I bust it!
Cheers,
Mike
1) My opinion, it seams radio ROM 1.18 has some issues
2) Even any other Radio ROM I would suggest you to keep the phone Band in Manual (GSM or 3G). Keeping the Radio Band in "auto" and by low level signal leads that the Device keep surching for better signal and that cause the device to freeze.
The symptoms you describe sound familiair.
Only I have had the same problems with WM6 and any radio rom.
The radio always seems to get stuck, and after a couple of disabling/enabling the phone the radio really gets stuck and I can't connect to the internet anymore.
I then have to soft-reset the device once, but it usually hangs or crashes, a couple of soft-resets are needed to 'reboot' the radio rom or something.
This was with the first build WM6 roms and radio 1.15 Darkforce/Pdaviet
I don't have this problem now using the cooked WM6 roms using the second build WM6 core (new build) and radio 1.15 or 1.18
Having the same issue radio 1.18 and KDS's WM5 ultimate so just gone back to WM6 from PDA viet that I was running with no problems.
Psi
Thanks Mike for bringing up the issue.
My V1640 (Voda Uni) exhibits similar problems: phone dialer freezes & unable to exit the screen. Going back to today screen by pressing hangup button or using today start menu works fine but unable to bring back the dialer screen unless by soft reset.
Unfortunately, I can't isolate the problem yet to either the Radio Version or the OS ROM version or the Device. The freeze/hang problem appeared in WM6: L26 V7 & PDAViet 2.10.11 as well as in WM5: Js 1.90.96 & KDS Ultimate Edition using V 1.15 & 1.18 in all the above. Tried Darkforce WM6 2.10.02 last night with 1.15 radio rom & the freeze issue came up once already.
I think this is a program/app compatibility issue & now trying to find out the culprit but nevertheless would try to downgrade radio down to 1.11 & will report back any progress.
Cheers.
radio downgrade
Hello everybody! I would downgrade my Radio version, where can i find the necessary files? Which one do you suggest me? I have a qtek 9000 running wm6 2Things version.
thank you!
Hi All,
I am also running a Voda Uni upgraded last month to WM6 with Radio 1.18.00. Since then I have a problem -- I do not know if is related to the thread or not but I thought I would describe it since it relates to GSM 1.18 and GSM crashing.
When power gets low (30-50%) and I attempt a to make a call (or, more often, when I use GPRS) I get a pop-up dialog box that says "GSM Radio Crashed. Reboot in 30 seconds." The phone then kills itself and attempts to reboot. It dies completely midway through the boot. All is well again when I switch to a new battery --at least until the power gets low.
shrines said:
Hi All,
I am also running a Voda Uni upgraded last month to WM6 with Radio 1.18.00. Since then I have a problem -- I do not know if is related to the thread or not but I thought I would describe it since it relates to GSM 1.18 and GSM crashing.
When power gets low (30-50%) and I attempt a to make a call (or, more often, when I use GPRS) I get a pop-up dialog box that says "GSM Radio Crashed. Reboot in 30 seconds." The phone then kills itself and attempts to reboot. It dies completely midway through the boot. All is well again when I switch to a new battery --at least until the power gets low.
Click to expand...
Click to collapse
Have the same problem. I have been using thingonasprings WM6 for a month with radio version 1.15. And the last week when I try to make a call I get that dialog box "GSM Radio Crashed etc" I havent noticed if its only when battery is low (think its always low these days thoug I just bought a new one a few month ago)
Related
I've recently upgraded to the latest available and recommended WM5 ROM and have found an odd side effect. When I power off the device using the power button on the top, the device will randomly power itself on again for no reason. I could understand it if the phone was about to receive a text or a call but nothing happens apart from it switching on? The auto shutoff will then cut in after whatever setting I have made and turn it off again, however randomly again it will turn on?
I have tried closing all the running apps to see if it is a running app which is "waking it up" with no joy. This also happens whether the device is charging (Mains power) or not.
Very random I know, but any assistance anyone may have would be greatly appreciated....
Well I had the same problem but when I upgraded to the ROM I am using now (you can see which one in my signature) I no longer have the problem.
I'm fairly sure I'm using the same ROM etc as you! Any ideas what might be wrong?
Operator Version : AKU3.2
ROM Version : 5.04.06.WWE
ROM Date : 03/02/05
Radio Version : 1.15.00
Protocol Version : 1337.45
ExtROM Version : 1.3
That is the same ROM as mine. I will have a think and get back to you. Do you have 02 Plus on your device? Do you have Voice Commander installed?
No, I couldn't get MS Voice commander to work, and no for the O2 plus stuff! I do however have a ripped version of the Today screen O2 Battery monitor. Is the 'O2 Plus' stuff you refer to the official O2 exented ROM apps etc?
Well both voice commander and 02 plus use a LOT of processor power even when they are not working and I thought if they use processor power even when they are not running they could be what is turning your device on. Also I removed both when I changed from Tu-Ma v1.3 to AKU 3.2 WM5 Helmi beta 1.3.2 and I have not had any problems. Yes 02 Plus is the today screen plugins 02 put on there devices. I can't see that the battery monitor should be to much of a problem. I will have to think over it and I will get back to you.
Hi again I have had a thought. Go into Start-Settings-Click on the System Tab-The tab Button Lock then select Lock all buttons except power button. This is all I can think of as a button may be knocked and that is what turns it on. Please let me know how you go.
I've already got that activated as it used to keep switching on in my pocket. Now even with that activated it keeps switching on by itself without anything being pressed. Any other thoughts you or anyone else has would be greatly received...
My Observation
I have the same WM5 rom, but I have radio v1.02.10. I noticed that I was having the same issue. I only seem to have this problem when I have BT truned on (the BA turns on randomly power button & other methods like xpshut) I turn of BT and the unit seems to stay off. this is strictly an informal observation on my part.
Cheers
That appears to have worked a treat Brau0303, the only thing I have left to ask.... Is it possible to get my XDA IIs to turn off BT when I turn it off and switch it back on when I switch the XDA back On??
Hey turning off the Bluetooth helped me with this problem. My phone is not turning on now. Will applying the latest Bluetooth patch even fix the problem for good and so I can leave my bluetooth on. However, I have to turn on the bluetooth whenever I want to use things instead of "it" turning on by itself.
Mod, please move my message to Hermes WIN Mob 6 forum
I upgraded to WM 6 with the repackaged version of the ROM WM6 Dopod WWE 3.54.707.3 yesterday and mighty pleased with it, however I have one problem and I do not know if it is ROM related or just some setting I've screwed up in the process of changing a lot of settings.
When I turn off the phone in Comm manager and turn it on later the phone will not find the network and keeps asking for the phone pin. Entering the PIN you can see it searching on the antenna icon at top of the Today screen but then it just pops up the Phone PIN screen repeatedly.
The only way to get the phone back on is a soft reset. Pretty annoying as I turn off the phone regularly each day
Also I do not have the old flight mode/wifi balloon now when tapping on the antenna/wifi icons in main sceen, I assume this has been dropped from WM5?
Any ideas guys?
Al
moving to hermes.
Alabama978 said:
Mod, please move my message to Hermes WIN Mob 6 forum
I upgraded to WM 6 with the repackaged version of the ROM WM6 Dopod WWE 3.54.707.3 yesterday and mighty pleased with it, however I have one problem and I do not know if it is ROM related or just some setting I've screwed up in the process of changing a lot of settings.
When I turn off the phone in Comm manager and turn it on later the phone will not find the network and keeps asking for the phone pin. Entering the PIN you can see it searching on the antenna icon at top of the Today screen but then it just pops up the Phone PIN screen repeatedly.
The only way to get the phone back on is a soft reset. Pretty annoying as I turn off the phone regularly each day
Also I do not have the old flight mode/wifi balloon now when tapping on the antenna/wifi icons in main sceen, I assume this has been dropped from WM5?
Any ideas guys?
Al
Click to expand...
Click to collapse
Do a Hard Reset then test the ROM out for a few days. If you are not satisfied with it try one of the cooked WM6 versions (since they are superior).
Thanks
I will play with it as you suggest, also forgot to mention the keyboard no longer illuminates :-(
My radio too is an old version 1.03.03.10. Should I upgrade it first before flasing another ROM ( I have Hard Spl loaded OK)
After adding all my email settings for different accounts and loading apps I don't feel like a change of ROM for a few more days ;-)
Thanks,
Al
i think the problem is with your radio, try any radio at least 1.23 and above
I've been on WM6 since the second day I had my hermes, about 3-4 months ago. I've been on 4 or 5 different trips on planes requiring flight mode. Various LSVW and Sleuth ROMs used with various radios from 1.38 and on...
Not once, despite many layovers, have I had an issue with the phone not coming out of flight mode.
So, in my experiance, no, not a WM6 bug.
Alabama978 said:
Mod, please move my message to Hermes WIN Mob 6 forum
I upgraded to WM 6 with the repackaged version of the ROM WM6 Dopod WWE 3.54.707.3 yesterday and mighty pleased with it, however I have one problem and I do not know if it is ROM related or just some setting I've screwed up in the process of changing a lot of settings.
When I turn off the phone in Comm manager and turn it on later the phone will not find the network and keeps asking for the phone pin. Entering the PIN you can see it searching on the antenna icon at top of the Today screen but then it just pops up the Phone PIN screen repeatedly.
The only way to get the phone back on is a soft reset. Pretty annoying as I turn off the phone regularly each day
Also I do not have the old flight mode/wifi balloon now when tapping on the antenna/wifi icons in main sceen, I assume this has been dropped from WM5?
Any ideas guys?
Al
Click to expand...
Click to collapse
I have almost the same problem, but in my case it doesn't ask for PIN code. If I disable PIN request, everything is fine. Try to do the same and see if it's OK. This is the first ROM with this behaviour, but I can live with it in exchange of the amazing speed and phone respondivness !
I haven't seen this problem, but I do see a problem with opening a data connection after being in Flight Mode. It tries to connect to the provider 3-4 times (with quick connects), and then fails with an unable to connect message. At that point, I need to reset in order to connect to data again.
seems to be like the same problem that i am having!! i think its linked to the SOD bug, my herm100 continously reboots the 'radio' part of the phone.. when making a call the phone shows full signal however after placing the call the signal drops before connecting and it searches again for network... im sure that the phone is doing this whilst in standby mode too (maybe linking to the SOD problem) and since you've got you pin request on it seems to be cycling and asking for a pin code!! hope we can find a solution i've tried a few things but nothing seems to cure it!
Did anybody find a solution to this? My TyTn does the same
I upgraded my Vario II (T-Mobile, UK) to Schap's WM6 (v 3.54a) a few weeks ago and everything was fine. But in the last couple of weeks I have noticed two things - the phone occasionally ran exceptionally slowly (only cured by a reset) and the battery ran down at an alarming rate (around 12 hours with limited Internet (3G) access).
This morning I cleaned the screen (using some spray I use to clean my glasses and a cloth) and a couple of hours later the screen stopped responding to touches. Completely dead although I can navigate using the hardware button and D-pad.
I have five questions:
1. is this a known problem?
2. has it anything to do with WM6?
3. is there anything I can do to fix it short of returning my phone?
4. if I return my phone (it's under warrenty) must I restore WM5?
5. if so, how best to do this?
Thanks in anticipation of a response.
Bobby
First reinstall wm6 and check things out, if your problems are still there, then yes its best that you reinstall your wm5 and take it to your dealer.
Thanks for the advice. I re-flashed my phone but no difference - the screen is still touch-dead.
So I guess that it's a hardware fault.
I plan to downgrade the OS to WM5 but I have also changed the boot screen (to the HTC one) and I need to go back to the original T-Mobile (UK) boot screen. Can anyone tell me how to do this?
Cheers.
i Download the HTC Fuze ROM Update- Version 5.11.502.2 WWE
after i flashed it and booted it, initial setup was taking place... it said it was setting up touchFLO. everything looked good.
until...
it just rebooted!
and it keeps cycling that way. it never gets to load windows.
i have read that other people have been having trouble with touchflo after the update... but now i cant even get windows to load.
ive been trying to find solution all day. about 15 hours. i cant even flash another rom into it. i cannot hard spl. anyone?
try hold volume down + softreset, connect usb, then install stock rom (original rom)
Do u have a Fuze or a Diamond??
Fuze roms are for Fuze devices, Diamond roms are for Diamond devices only.
And you´re in the Diamond section.
You should check that.
i cannot find the original stock rom. htc.com does not have it. i also tried searching. there was a post in which a guy had the same problem. he was directed to a S.E.A. WWE ROM. i also downloaded it and gave it a try but i got an "invalid vendor id" error. i think that means i must hard spl. but i CANT. it hangs at 0%. and i cant sspl manual. cuz i cnt even boot into an OS.
yea, i have a FUZE. i am aware that fuze roms are for fuze devices and diamond roms are for diamond devices. since i have not been successful in flashing my fuze with stock OR updated rom from htc (mainly since i cannot find the stock rom,) i am trying to flash it with ANY compatible rom.. i just need this phone working at LEAST so i can boot to an Operating system.
i am stil searching and searching for a stock rom for this fuze.... because that seems like it is my only sure bet. if anyone already knows or can point me in another direction, that would be great. i will be contacting htc rightnow.
I do not know if this was your problem, but I realized that whenever I try to flash a new rom with usb devices connected on pc, the process stops. my luck that I did before hardspl
try this link
and this
try:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe
http://forum.xda-developers.com/showthread.php?t=439346
do not forget to do the next time hardspl
hi
hi did you check the wiki? http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs has all the stock roms for xdas, this link is for the touch pro, fuze raphael whichever >.>.
yes, i did check the wiki.. for each of the att roms, it says i need spl 1.90. i have the stock spl 5.10. i dont think i can flash those roms. i have been running thru so many threads, i am just about overwhelmed
marcolero, thanks for those links. it looks like that is what im looking for (http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe)
sounds like thats it. thanks. i will try that now.
good luck, hope it works!
it worked. thanks alot
but it did not solve my initial problem... the reason why i flashed it in the first place.
my htc fuze did NOT resume from standby. this problem started suddenly one day. after the backlight dims after 30 sec, and then the lcd turns off after 1 min, pressing the power button did not wake my phone up. i was, however, able to turn the volume up and down, and heard the notification sounds.
since i could not manually hard reset my phone (the reset button did not work when pressed with my stylus) i decided to update my phone with the rom provided by htc website.
flashing was successful, but my phone kept rebooting before it loaded windows.
so now i had another problem. i couldnt even hard spl, or load any other rom. but thankfully, after much confusion and help from you guys, i found the stock fuze rom
after i flashed my phone with the rom you guys provided, i still had the problem in which my phone would not wake up after standby.
it turned out that getting a new sim card fixed my problem.
kinda makes sense... well, somehow... because i read that another guy in this forum solved HIS problem by messing with the phone settings. (choosing gsm or 3g instead of auto)
i wonder if i should make another thread for this problem and its solution. bah....
i wonder how many people have sent in their phone for repair when the solution was as simple as this. i myself, thought my lcd was damaged. becuase my phone got wet couple months ago and smudged the screen. on top of that, this phone was bought refurbished. heh... what a dilema.
thanks all
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
nlel said:
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
Click to expand...
Click to collapse
i had sufferd from the same problem as u.
but my problem was,i downloaded a radio rom patch which was going to make my jamin from 2g to 4g.i tried to install it and it makes my cell dead.becus of low battery.once ur cell phone becomes failure during rom flashing it will not accept even charging.now condition was same when i turn my cell phone it comes just for may be few seconds and becomes down but red light turns on some times.there is a way.charge ur mobile battery using desktop charger and make it charge just for 45 minuts or ur baterry will blown up.after this connect ur phone with usb cable and starts upgrading again.it will prove helpful.thank u...
My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?
Have you tried a different barttery?
No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.
flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.
Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?
And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....
I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.
when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM
what is the best touch rom to use for my xda orbit. and where can i get it
lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it
Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?