Develop Bugs

Issues with crashing GSM?

Hi everyone,
This is my first post, I'm an IT consultant, but by no means a phone expert! I have been upgrading my HTC Universal fine over the last year, and would consider myself a beginner (especially in contrast to you guys!)
I upgraded ro Radio 1.18 and the Ultimate WM5 posted a few days ago. Really good results, and great work - however the actual phone component keeps breaking, and I have to HARD reset.
The phone screen opens fine, and when you try to make a call, it freezes that screen, although you can still return to the Today screen. I'm unable to bring back the phone screen until a soft reset - and then it all starts again.... until I finally hard reset and then I can make calls again.
I'm not going to load any software today, to see if it happens again whilst "clean", but all I had put on was voice command, and a few SPB tools and tomtom yesterday.
So I'll let you know if it goes bad again later, but I thought I'd let you know in case this issue is already raised elsewhere and the search didnt bring it up. To be honest, its not an easy problem to hunt an answer for, as the symptoms are quite generic and broad.
Thanks very much for whatever you can suggest in the meantime,
Kind regards,
Mike
Orange M5000 on O2

Hi again, phone still working ok after 9 hours - and have only done the following do far:
Activesync setup to exchange, and push activated
O2 modem gprs connection created
Dare I do anything else, before I bust it!
Cheers,
Mike

1) My opinion, it seams radio ROM 1.18 has some issues
2) Even any other Radio ROM I would suggest you to keep the phone Band in Manual (GSM or 3G). Keeping the Radio Band in "auto" and by low level signal leads that the Device keep surching for better signal and that cause the device to freeze.

The symptoms you describe sound familiair.
Only I have had the same problems with WM6 and any radio rom.
The radio always seems to get stuck, and after a couple of disabling/enabling the phone the radio really gets stuck and I can't connect to the internet anymore.
I then have to soft-reset the device once, but it usually hangs or crashes, a couple of soft-resets are needed to 'reboot' the radio rom or something.
This was with the first build WM6 roms and radio 1.15 Darkforce/Pdaviet
I don't have this problem now using the cooked WM6 roms using the second build WM6 core (new build) and radio 1.15 or 1.18

Having the same issue radio 1.18 and KDS's WM5 ultimate so just gone back to WM6 from PDA viet that I was running with no problems.
Psi

Thanks Mike for bringing up the issue.
My V1640 (Voda Uni) exhibits similar problems: phone dialer freezes & unable to exit the screen. Going back to today screen by pressing hangup button or using today start menu works fine but unable to bring back the dialer screen unless by soft reset.
Unfortunately, I can't isolate the problem yet to either the Radio Version or the OS ROM version or the Device. The freeze/hang problem appeared in WM6: L26 V7 & PDAViet 2.10.11 as well as in WM5: Js 1.90.96 & KDS Ultimate Edition using V 1.15 & 1.18 in all the above. Tried Darkforce WM6 2.10.02 last night with 1.15 radio rom & the freeze issue came up once already.
I think this is a program/app compatibility issue & now trying to find out the culprit but nevertheless would try to downgrade radio down to 1.11 & will report back any progress.
Cheers.

radio downgrade
Hello everybody! I would downgrade my Radio version, where can i find the necessary files? Which one do you suggest me? I have a qtek 9000 running wm6 2Things version.
thank you!

Hi All,
I am also running a Voda Uni upgraded last month to WM6 with Radio 1.18.00. Since then I have a problem -- I do not know if is related to the thread or not but I thought I would describe it since it relates to GSM 1.18 and GSM crashing.
When power gets low (30-50%) and I attempt a to make a call (or, more often, when I use GPRS) I get a pop-up dialog box that says "GSM Radio Crashed. Reboot in 30 seconds." The phone then kills itself and attempts to reboot. It dies completely midway through the boot. All is well again when I switch to a new battery --at least until the power gets low.

shrines said:
Hi All,
I am also running a Voda Uni upgraded last month to WM6 with Radio 1.18.00. Since then I have a problem -- I do not know if is related to the thread or not but I thought I would describe it since it relates to GSM 1.18 and GSM crashing.
When power gets low (30-50%) and I attempt a to make a call (or, more often, when I use GPRS) I get a pop-up dialog box that says "GSM Radio Crashed. Reboot in 30 seconds." The phone then kills itself and attempts to reboot. It dies completely midway through the boot. All is well again when I switch to a new battery --at least until the power gets low.
Click to expand...
Click to collapse
Have the same problem. I have been using thingonasprings WM6 for a month with radio version 1.15. And the last week when I try to make a call I get that dialog box "GSM Radio Crashed etc" I havent noticed if its only when battery is low (think its always low these days thoug I just bought a new one a few month ago)

Phone will not come out of standby

hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.

no one seen this then I guess.
Bummer (for me!)

Try hard reset
sickboy555 said:
hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.
Click to expand...
Click to collapse
Try hard reset

softreset helps, sometimes i have the problem with windows mobile 5 too

jmermel said:
Try hard reset
Click to expand...
Click to collapse
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.

Hard reset
sickboy555 said:
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.
Click to expand...
Click to collapse
You might have loaded a program that is not liked. Use a backup program. If this does not work then load your backup after the hard reset and you will be back to where you started

P3600 with D810 WM6 ROM; also happens occasionally, recovered with soft reset. Seems to happen most often when I press the On/Off button twice too quickly.

thanks guys.
I'm going to try the hard reset route-I'll report back.

Some time ago this happened to me so often, but said it was due to some application, in my case was Slide2Unlock.
Since I removed by their consumption of memory it didn't happened to me.
(Sorry for my english)

Bugger, this has started to happen to me as well. Only 3 times in the last 3 days but if it keeps is up that will be enough for me to do a hard reset (overdue). Strange cause the only new thing I put on in the last week has been PCM 16 which is only a copy/paste exercise.
The fix in the Hermes forum is to force your device to sleep and not let it go into standby.
I have had some problems recently with DeviceLock 1.2 just ceasing to work and have to uninstall/reinstall to make it work again. I set it to turn the screen off when locked, as this does not put the device on standby, maybe there is the same issue with it going into standby by itself.

I have the same problem..i think that it has to do with the phone hanging..most probably due to some background programs eating too much power and memory and the phone just lacks till it hangs..happens when you have other programs that have hanged as well..my problem is with PocketAlarm..it takes so long to load my phone went to standby and the phone couldnt be called back..in brief the phone just hangs because of a program..i don think it has any problem do to with the hardware or strictly the OS..cant really explain..but the role the OS play in this problem is that it allows the program to make full use of the phone till the phone cant cope with it..its the core of the OS so it cant be avoided with any other versions or anything..sorry it seems rather unclear..hope you guys understand..

same problem for me ... from times to times, when a call hang up, i push a lot of times the red button for going back to the today screen and as it shows up, i click immediately on the Power button for turning off the screen. right after when i forgot to do something (approx 1sec) i push the power button and there it doesn't turn on the screen ... strange ...
what i've installed on it :
TomTom 6
BatteryStatus with today plugin ver 1.04.203 beta4 i put tray icons too.
i've bluezard for sniffing and/or hacking bluetooth devices.
OBDgauge too it's a software that works with a bluetooth dongle i plug into the diag port of my car.
and that's all. ah yes one more thing -> i disable the "HTC Home" because i don't like it.

Same problem here...
Still no solution?

I got this problem from some version of rom by Karmba. But V7.2 is OK so far. It seems happened when I close Egress reader by click X button then turn off screen by power switch. It then would not wakeup again. But if I close Egress and check the running programs from Task Manager to make sure the Egress is not running at the background, then I can turn on or off the screen freely.
So I think this wakeup problem is caused by some running program that was not closed properly by X button then crash the WM.
That was just my personal finding. Hope it help you guys a bit.

Problem wake up after GPS

Hello all,
I have this problem since a few days.
Whenever I use TomTom GPS. Whenever the phone goes to sleep (either press the standby button on the right side or if phone idle for threshold time) then I cannot wake up the phone by pressing the standby button again.
The only thing I can do is softreset with stylus.
After Doft reset I only need to unlock the phone like usualy after each soft reset but strange thing is that my pin code is automatically remembered...
Note : Whenever I do a soft reset I stop the BlackBerrySecurity Service using Memmaid so I don't need to enter the password after each wake up of device...
Also, I see blinking leds and if i try to call my phone number from office number, I here the ring tone but on the artemis side no reaction..
THis happens only if I have used TomTom at least once since last softreset.
My COnfiguration :
Artemis
Meschlee's ROM 3.01 Vanila
BlackBerry Client (BBCONNECT)
SPB Mobile Shell 2.1
SPB Phone Suite
TOmTom Navigator 6 (installed on Storage Card)
Please help?
Anyone similar situation?
Thanks

Anyone?
Plz

Hi
This could be down to a corrupted ROM. I have checked through the settings and cannot find one that affects the way the power button acts.
I would suggest that you re-flash the phone with the Same ROM or one of the New ones (toms oops black is currently the best)
Cheers Dave

ok now
Yeah but unfortunately I'm stuck on Meschle 3.01 'cause it's the only one that is compatible with Artemis and BlackBerr Connect (Client for Blackberry corporate service).
I finally flashed it over again and now I don't have anymore problems
Seems like All windows are the same sometimes you just need to reboot
Thanks for the reply anyhow.

No Problems

totally stuck, but not bricked. big problem w/ htc rom update

i Download the HTC Fuze ROM Update- Version 5.11.502.2 WWE
after i flashed it and booted it, initial setup was taking place... it said it was setting up touchFLO. everything looked good.
until...
it just rebooted!
and it keeps cycling that way. it never gets to load windows.
i have read that other people have been having trouble with touchflo after the update... but now i cant even get windows to load.
ive been trying to find solution all day. about 15 hours. i cant even flash another rom into it. i cannot hard spl. anyone?

try hold volume down + softreset, connect usb, then install stock rom (original rom)

Do u have a Fuze or a Diamond??
Fuze roms are for Fuze devices, Diamond roms are for Diamond devices only.
And you´re in the Diamond section.
You should check that.

i cannot find the original stock rom. htc.com does not have it. i also tried searching. there was a post in which a guy had the same problem. he was directed to a S.E.A. WWE ROM. i also downloaded it and gave it a try but i got an "invalid vendor id" error. i think that means i must hard spl. but i CANT. it hangs at 0%. and i cant sspl manual. cuz i cnt even boot into an OS.
yea, i have a FUZE. i am aware that fuze roms are for fuze devices and diamond roms are for diamond devices. since i have not been successful in flashing my fuze with stock OR updated rom from htc (mainly since i cannot find the stock rom,) i am trying to flash it with ANY compatible rom.. i just need this phone working at LEAST so i can boot to an Operating system.
i am stil searching and searching for a stock rom for this fuze.... because that seems like it is my only sure bet. if anyone already knows or can point me in another direction, that would be great. i will be contacting htc rightnow.

I do not know if this was your problem, but I realized that whenever I try to flash a new rom with usb devices connected on pc, the process stops. my luck that I did before hardspl
try this link
and this

try:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe
http://forum.xda-developers.com/showthread.php?t=439346
do not forget to do the next time hardspl

hi
hi did you check the wiki? http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs has all the stock roms for xdas, this link is for the touch pro, fuze raphael whichever >.>.

yes, i did check the wiki.. for each of the att roms, it says i need spl 1.90. i have the stock spl 5.10. i dont think i can flash those roms. i have been running thru so many threads, i am just about overwhelmed
marcolero, thanks for those links. it looks like that is what im looking for (http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe)
sounds like thats it. thanks. i will try that now.

good luck, hope it works!

it worked. thanks alot
but it did not solve my initial problem... the reason why i flashed it in the first place.
my htc fuze did NOT resume from standby. this problem started suddenly one day. after the backlight dims after 30 sec, and then the lcd turns off after 1 min, pressing the power button did not wake my phone up. i was, however, able to turn the volume up and down, and heard the notification sounds.
since i could not manually hard reset my phone (the reset button did not work when pressed with my stylus) i decided to update my phone with the rom provided by htc website.
flashing was successful, but my phone kept rebooting before it loaded windows.
so now i had another problem. i couldnt even hard spl, or load any other rom. but thankfully, after much confusion and help from you guys, i found the stock fuze rom
after i flashed my phone with the rom you guys provided, i still had the problem in which my phone would not wake up after standby.
it turned out that getting a new sim card fixed my problem.
kinda makes sense... well, somehow... because i read that another guy in this forum solved HIS problem by messing with the phone settings. (choosing gsm or 3g instead of auto)
i wonder if i should make another thread for this problem and its solution. bah....
i wonder how many people have sent in their phone for repair when the solution was as simple as this. i myself, thought my lcd was damaged. becuase my phone got wet couple months ago and smudged the screen. on top of that, this phone was bought refurbished. heh... what a dilema.
thanks all

Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.

nlel said:
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
Click to expand...
Click to collapse
i had sufferd from the same problem as u.
but my problem was,i downloaded a radio rom patch which was going to make my jamin from 2g to 4g.i tried to install it and it makes my cell dead.becus of low battery.once ur cell phone becomes failure during rom flashing it will not accept even charging.now condition was same when i turn my cell phone it comes just for may be few seconds and becomes down but red light turns on some times.there is a way.charge ur mobile battery using desktop charger and make it charge just for 45 minuts or ur baterry will blown up.after this connect ur phone with usb cable and starts upgrading again.it will prove helpful.thank u...

XDA Orbit not running right

My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?

Have you tried a different barttery?

No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?

Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason

flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse

I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.

flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.

Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?

And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....

I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.

when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM

what is the best touch rom to use for my xda orbit. and where can i get it

lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it

Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?