Develop Bugs

Phone rebooting during a phone call

This has been happening recently. I'm talking to someone and then I realise I'm talking to myself before noticing that the phone has just shutdown with no audible warning and is rebooting itself.
Today, my phone was at about 50% charge and during a call of a few minutes, it rebooted. However, the battery was still showing 15% after it rebooted. If it was the battery, surely it would just give me the low battery warning which is normally around 1 or 2% before shutting down. So it would seem to be more of a phone problem. I've never changed roms, I have the original WM5 on the phone. I have a 2GB Sandisc SD which has been in the phone since I bought this 2 or 3 years ago. Any ideas?

Ok, happened again just now. Phone was on 71%. Phone call came in. After about only a minute or two of chatting, it rebooted itself, and on rebooting, battery showing 65%, so it's presumably not a battery drain causing this.
How bloody weird. I'm gonna have to do another big backup and hard reset. I already did a hard reset only a few weeks ago.
EDIT: Actually, it doesn't reboot during a call when my phone is plugged into my pc via USB, so maybe it is a battery problem after all? I'm still under 2 year warranty till the 15th I just found out and HTC told me they can service the phone for free. But t-mobile told me they can't replace my battery because there's only a 6 month battery warranty.
Do you think WM6 upgrade rom would make any difference?

With so little warranty time left, it makes sense for HTC to service (and update?) your phone for free. If the battery is confirmed as the only problem, be glad!

Ides said:
With so little warranty time left, it makes sense for HTC to service (and update?) your phone for free. If the battery is confirmed as the only problem, be glad!
Click to expand...
Click to collapse
Yep. Only problem being that HTC might void my warranty when they see the little chips and dents around each corner of the phone, at least, according to a tech support woman I spoke to yesterday at HTC europe. She said it could mean that if the phone has been dropped then it could be my fault for any phone problems. However, T-Mobile told me that I could take the phone to them and they usually send phones under warranty to their own repairers. Maybe they'll not worry about the scratches.

Issue with Vodafone UK stating my nexus has 'water ingress'!

Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks

Issue with Vodafone UK stating my nexus has 'water ingress'!

Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks

HTC One X will not turn on or charge

Somehow my HTC One X (tegra 3) phone must have bricked itself overnight. It will not turn on and when I connect the charger lead the light does not come on.
Since the phone is still under warranty I take it to Phones 4u, the guy there reckons that it is a battery fault (which makes sense to me, given the circumstances). Anyway that was all last week, today I get a phone call from P4U saying that it's going to cost me £125 to repair it because it is not under warranty. They are claiming that the phone has been opened before and the VOID sticker is damaged as is a load of the shielding tape inside the phone. This came as quite a shock to me since I bought the phone "new" from them last year and it has never been opened in the time that I have had it.
My theory is that the phone has a fault that is going to cost a lot to repair so Phones4U (Would it have been sent to HTC?) have either claimed that the phone has been damaged or they have damaged it so they can thieve some money from me.
Anyway, back to the point, has anyone else had this issue if so does anyone know how to resolve it (or if that's feasible)?

hydo1 said:
Somehow my HTC One X (tegra 3) phone must have bricked itself overnight. It will not turn on and when I connect the charger lead the light does not come on.
Since the phone is still under warranty I take it to Phones 4u, the guy there reckons that it is a battery fault (which makes sense to me, given the circumstances). Anyway that was all last week, today I get a phone call from P4U saying that it's going to cost me £125 to repair it because it is not under warranty. They are claiming that the phone has been opened before and the VOID sticker is damaged as is a load of the shielding tape inside the phone. This came as quite a shock to me since I bought the phone "new" from them last year and it has never been opened in the time that I have had it.
My theory is that the phone has a fault that is going to cost a lot to repair so Phones4U (Would it have been sent to HTC?) have either claimed that the phone has been damaged or they have damaged it so they can thieve some money from me.
Anyway, back to the point, has anyone else had this issue if so does anyone know how to resolve it (or if that's feasible)?
Click to expand...
Click to collapse
I'm on the same boat
Mine was off and i put it to charge and noticed that it wasnt charging. no light! it reboots. I'm on 5% charge
nothing on ADB/fastboot.

solution!
ATTENTION! HERE IS SOLUTION! MIGHT WORK FOR! IT WORKS FOR ME!
hi there! first of all i want to apologize as my english is not perfect.
now the story, i have this problem for 3 months now. nothing helps to permanently fix this. it started one day, my battery runned out while i was surfing internet, phone switched off as it does normally. i did put in on charger (original) but no charging light came on, i checked it after few hours but no light where there, phone was dead! i didnt worry to much and just left it there over night to charge, but in the morning i found that red light is still not on, not charged and completely dead. i did every method metioned on any forum- holding buttons, pulling sim out combination nothing helped!!!! my HOX is rooted with custom rom and latest HBOOT version. i were so dissapointed that my warranty is void. then i decided to take phone apart, take battery out and measure its voltage with multimeter, so i did that and battery was 3.18v. so i cut USB lead and charged battery up to around 3.8v that was wery tricky to do as HOX's battery have odd connector, after that i did put every thing together and phone turned ON, i did charge it normally to 100% which measures 4.2v in APP. calibrated battery by deleting batterystats.bin file. next day battery went flat, and exactly same thing happened again. it must be something wrong happening when phone swithing off by it self, it does not switching off completely that causing it not reacting to butttons. SO i think if i put in freezer for 10-15min it will kill the battery and cut power to phones PCB (eq = battery pull) because any button combo is not = battery pool. so i wrapped it in cling film to prevent condinsation and kept phone in freezer for 15min. do not attack me with commets like "cold temp killing LI-ion battery for ever" i dont care i dont want to hear any of these stuff i did what knowing that, cuz there is no real solution to this problem! it is sounds like crazy! i know! im am russian so im used to do crazy stuff ) after i took it from freezer my HOX felt like ice.. hooked up charger and WOALIA!!! red light started to blink = battery to low to swith on. after half an hour red light came on persistant and my phone swithed ON without problems. after few weeks i replaced battery with other one but no joy! still same thing, i used to do this for months because sometimes i wasnt able monitor battery and turn phone off manually before it reaches 1% charge. I did not experienced any battery life shortening (at least i didnt spot any serious life drops) I SUSPECT THIS IS SOFTWARE RELATED PROBLEM, SO PLEASE IF ANY DEVELOPER OR ANY ONE WHO IS KNOWS WHAT EXACTLY CAN CAUSE THIS, PLEASE LOOK AT THIS CASE. IT MIGHT BE A SOLUTION OTHER THAN MINE!! cuz in the end it sux putting ur phone to freezer
NOW - solution! kind off..
when u did my methot if it worked for you of coure.. you need APP from Playstore - LLAMA location profiles. in LLAMA app you can create action based on event. se lets make event BATTERY under x% and create action for that - POWER OFF PHONE! set delay for 2min so u can stop ongoing event once u on charger and ur battery is less set %. I did set it for 5% and 2 min delay just to be on safe side. once battery reaches 5% charge action is created after 2 min, and phone turns off. dont try to power it ON!!! if u did by accident, just turn it off once it booted! dont ask me for help using LLAMA it is not complicated as it looks, play aroud with charged battery, experiment. u can add additional actions like play sound + screen on+ vibrate+ power off. if that helped u press thanks button as this text took me whole hour to type
AND PLEASE SOMEONE SORT THIS! AS HTC ONE X' PCB NEED TO BE CUT FROM POWER TO RESET AND START CHARGING. I DO THAT BY DEPLEATING BATTERY CHARGE WHRE PCB CUTS OFF POWER. SUB-ZERO TEMP DOES THAT TO BATTERY, BUT WE NEED REAL SOLUTION!!
thank you if read this til end

Jay_Sat said:
ATTENTION! HERE IS SOLUTION! MIGHT WORK FOR! IT WORKS FOR ME!
hi there! first of all i want to apologize as my english is not perfect.
now the story, i have this problem for 3 months now. nothing helps to permanently fix this. it started one day, my battery runned out while i was surfing internet, phone switched off as it does normally. i did put in on charger (original) but no charging light came on, i checked it after few hours but no light where there, phone was dead! i didnt worry to much and just left it there over night to charge, but in the morning i found that ...........
Click to expand...
Click to collapse
I am pleased that I haven't had to do this! I argued with Phones4U a little more and they have agreed to replace the device, I think that the repair job was far too expensive for them to justify doing it. Hopefully will have a shiny new One X (or One X+ if they have no stock) by the end of today!

hydo1 said:
I am pleased that I haven't had to do this! I argued with Phones4U a little more and they have agreed to replace the device, I think that the repair job was far too expensive for them to justify doing it. Hopefully will have a shiny new One X (or One X+ if they have no stock) by the end of today!
Click to expand...
Click to collapse
Haha ended up with a Galaxy Note 2
Sent from my Galaxy Note II using Tapatalk 4 Beta

Zenfone 2 Won't turn ON Or Charge. just vibrates every few minutes! Pls help

I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.

sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785

Thank you for Ur reply! I'm off to other city....will definitely try this method and revert.

sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers

hellbraker said:
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers
Click to expand...
Click to collapse
I tried n times...its vibrating and stopping at connecting os....
i dont wanna get it repaired from service center .....looking foraward for NOKIA 6 .

I got mine fixed by changing the battery. Bought a new one from AliExpress.

sukhwant717 said:
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Click to expand...
Click to collapse
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....

sanmore said:
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....
Click to expand...
Click to collapse
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.

sukhwant717 said:
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.
Click to expand...
Click to collapse
I bought a cable from a shop (lil longer than ZF2 cable). and got it fixed. Thanks again.

sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
I had a similar problem, phone suddenly powered itself off and started vibrating. With the phone off and connecting the charger it started to charge, but after a while it started vibrating and overheating. I did a factory reset but the problem persisted. I flashed the raw firmware and it behaved properly for a while, but a few days ago the phone died. It does not turn on, does not charge, screen never turns on, no notification light, no vibration. But if connected to the charger it gets hot.

Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%

I am having same issue .. did you get it resolved ? Any luck ?

hello i'm having the same problem
will this method ensure that my data won't be lost?
---------- Post added at 02:53 AM ---------- Previous post was at 02:41 AM ----------
AnimeshBajracharya said:
Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%
Click to expand...
Click to collapse
can you tell me a bit more? i've got the same problem, you didn't download any drivers and just left the phone alone?