Develop Bugs

Use telephone and data connection at the same time?

Back when I had the base Cingular WM5 rom on my phone I was able to talk on the phone and have my data connection going at the same time. Since upgrading to WM6, XDA Live .20 and Black 2.0 I have not been able to get that feature back. To make a call it has to disconnect me. Then once I get off the phone call the data connection connects again. I tried the Allways On option in HTweakC that came with the WM6 releases but that doesn't appear to be what I am looking for. Does anyone else notice this or have a fix?

My device maintains a data connection whilst I am on voice calls. I receive emails fine whilst talking. Its on Black 2.0

KanosWRX said:
Does anyone else notice this or have a fix?
Click to expand...
Click to collapse
yes.. try your phone and data in a 3G area... voice and data only works in 3G not edge......

I have tried it in a 3G area, right by my work I have 4 bars of 3G. But everytime I try to call or get a call it always closes the data connection.

try using bandswitch and manually fixing the phone to 3G only.. just to make sure its really on 3G and not secretly on Edge..

When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Its just so annoying if I am online doing anything, slingbox, browsing the web, then when I want to make a call, it usually fails the first time while it disconnects then it goes through
Another odd thing probably just part of the new radio rom, when online and it starts to load data it switches to an H icon, I guess for HPDSA or whatever that abbreviation is.

Are you sure its really closing the data connection? Ignore the icons. Send yourself some emails and see if they arrive whilst on voicecall.

KanosWRX said:
When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Click to expand...
Click to collapse
i was saying to do this as a test, just to make sure the phone wasnt doing something funny... just some basic troubleshooting to help find the problem...
kinda like if your car wont start.. there are different problems that could cause it, maybe its out of gas, maybe the fuel filter is clogged, maybe the battery is dead.. different things can cause similiar problems, its better to eliminate all possibilities

I tested it this morning, data and voice works fine at the same time. Called voicemail and then opened up IE and was able to load several pages while on the call.
Edit, where are you located? Is it possible there is a problem with the network there? Try downgrading back to the Cingular software and see if that works.

Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.

KanosWRX said:
Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.
Click to expand...
Click to collapse
not at all, just drop a WM5 NBH into a folder with CustomRUU and use autodetect. it'll flash quite happily

How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?

Just chiming in to say I don't have this problem and I've used both those roms and still using WMXL 0.20 now and use data and calling all the time. I am using the same radio ROM as you now too and it still works ok.
What apps do you have installed? anything that would end the data connection for some reason? Maybe put a list of apps and customisations you've made since installing the WM6 rom you have?
You could also try it with a blank WM6 rom, manually add the data connection settings and try and see if that works? Just to eliminate 3rd party apps and thing's you've changed.
The only other similar thing i can think of is I do remember there was an issue where data would disconnect when changing between 3G and EDGE. I don't remember who had this problem or why but it could be related.
Let us know how it goes?
Maz
--------------
This would be great to add to the bug tracker website when I finish it.
http://maz.net.au/

KanosWRX said:
How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?
Click to expand...
Click to collapse
Use this guide to go back to the Cingular ROM.
http://www.mrvanx.myzen.co.uk/hermes_guide/Downgrade/index.html

Here are the apps I have
Resco File Explorer
Core Media Player
Slingbox
Don't run to many apps on my ppc as you can see. I mainly just use it to stream media from home (orb, slingbox), and internet connection sharing. I'll probably find some time tonight to revert back to WM5 and let you know what I find.

Well I just flashed back to the cingular rom, and guess what it's working again, can talk on the phone and be on the internet at the same time. So weird. well I guess I will try going back to Black 2.0 and see what happens.

Kanos,
Your problem is definitely not WM6. As in WM5, I can concurrently browse the internet during a voice call. As Mark said, there may be other issues specific to your case -- you'll have to methodically eliminate one-by-one... you'll have to decide if the process is really worth the time yourself.
FWIW:
Radio 1.34
HERMES 200 HT625 (in use since 7/4/2006)
Network: Manual (Taiwan UMTS)
Band: Auto/GSM(900+1800)+UMTS(2100)
Cheers

I believe it's not truly a problem with WM6, as people obviously have gotten it to work. I will definitely look into it more and keep you all updated on what I find. Right now I am still on WM5 but I will flash back to WM6, no apps installed, right after a fresh hard reset and see if it works or not for me.

I decided to try LVSW this time. Guess what it worked, I was able to both data and phone at the same time. Next test will be to install Black 2.0 again and see what happens.
My theory is this, I had XDALive .10 and maybe that version had this issue, then when I upgraded to .20 it carried over somehow and then carried over to black 2.0. Then once I went back to WM5 it reset everything. Don't ask me how, but obviously I have a lot more flashing to do to test this theory.

the imate site on wm5 proclaim this as a problem. when u r receiving data at a specific point in time u cannot receive a call.
the aust. telstra latest release says the upgrade fixes this.
to bypass going back to wm5 i just used the xda radio only upgrade to try and bypass. this was i believe only when receiving data and a call inwards simultaneously.
otherwise i have never had ur problem n likely a flash issue.
there is another i have noticed in recent releases is activesync now asks to allow data to be received when activesync this is a 4.5 change so perhaps looking for this setting may also help ur simultaneous data issue. just a guess but it might have been easy to not allow this when u upgraded to wmg which rwquired 4.5 to do this.
anyway goodluck with it.

GPRS Problems in WM6

Hey guys,
I recently upgraded my T-Mobile UK MDA Compact III to WM6.
I now have an intermittent problem with the GPRS/Internet. Basically, if fails to connect.
From what I've read, I think I need to delete my current connection settings, and then run the CAB from the WM5 Rom.
Has anyone on T-Mobile UK, done this with success? If so, can you point me in the direction of the CAB file you used?
Cheers,
Tim

I just set mine up manually.
Go to T-Mobile Website, click on phone support
http://www.t-mobile.co.uk/help-and-advice/phone-support/
enter your phone number and follow instructions for setting up MMS and you get a .pdf with instructions to set up both GPRS and MMS.
Delete any current settings and follow the above instructions.

I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.

Hi,
Same issue here with all WM6 ROMs I've tried so far (to at least some extend). Most noticable is irritating behavior in Google Maps with WM6. In WM5 when the connection is unavailable the GPS tracking just continues till data comes in again. In WM6 the result is an error message. It's one of the reasons that makes me consider going back to WM5 for quite a while now. New features are nice but if old ones aren't at least as solid as before it makes no sense when you need them.
Recently I bumped into the every same issue you describe (requiring a soft reset) with B&B 3.7.. Which is a step worse in terms of stability then what I experienced before. At the same time there have been periods that I don't bumb into the issue. So I'm not sure what the cause is. My guess is that it's triggered when you've been in a bad reception area for some time.. But I don't have any hard facts to confirm the exact trigger of the problem.
Al66 said:
I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.
Click to expand...
Click to collapse

I thought i'd try hard resetting my phone today to see if it would help but still no joy. the problem appears to affect voice as well as data and only occurs after at least 15 - 20 mins out of reception.
any ideas folks? I would go back to wm5 but the tmobile rom isn't available.

Hi All,
I have thesame problem previously with my Wizard. Found out that one my today plug-in is the culprit. The plug-in is "Battery Status Today ......" the one that shows the , Operator's name, speed, temp, V, A etc of your PPC on the today screen.
I dunno whether this is true and working for anyobe but in my case, my GPRS back to normal after after disable the plug-in. You can try the same too.
Other way, is to disable all non-standard today plug-in, test your Egde/GPRS with connect and disconnect(pressing the red button for more than 3seconds).
Activate one plug-in at a time and do the same test. Hopefully, you can indentify the problem and solve it.
regards,
morisa

Downloading the O2 ROM to see if that helps.. I have a feeling it might resolve this issue (fingers crossed!). I will post back here if it does.
Cheers
Alex

Once off the tube this morning my phone connected straight up and downloaded my emails. I hope I'm not speaking too soon but I think the O2 ROM has resolved the issue which would suggest it is a bug in the Dopod SEA ROM.
I will probably get the radio upgraded to 02.94.90 at some today and test that too.
Cheers
Alex

02.95.90 is now available

E-Mail Problem After Upgrading 8525 to WM6

I upgraded my Cingular 8525 to WM6 (specifically this one: RUU_Hermes_CINGULAR_WWE_3_1_.57.502.1_6275_1.48.00.00_108-ATT-MR3_Ship.exe). Now, when I am connected to my PC via USB cable, and have an ActiveSync connection, it can't check my e-mail via AT&T MEdiaNet. If I'm disconnected, it works just fine.
When I try to connect to MEdiaNet, I get a message that says "Error Syncronizing", then a popup that says "Cannot connect with current connection settings."
I'm using ActiveSync 4.5.0 (build 5096). In File->Connection Settings, I have checked "Allow wireless connection on device when connected to the desktop". Still no good.
AT&T's tech support has been of no help. It worked before I upgraded from the most recent official AT&T ROM to WM6, so I'm assuming there's some setting that's different, and I just don't know what it is.
Can anyone shed some light on this for me, please?

I also had this problem. It only started after I had set up internet sharing. I have currently got Schap's latest rom running. I have been able to get around the issue by setting up a bluetooth relationship with laptop, connecting to laptop, open ActiveSync on phone, menu, connect via bluetooth. Works fine like this.

Got a reply in another forum that solved the problem:
"On the Connection Settings screen there is an option for "This computer connects to?". What is yours set to?
Mine was set to Automatic and would not allow data connections. Once I changed it to Internet it allowed my 8525 to maintain a data connection via 3G when plugged in."

Upgrading to WM6
I am thinking about doing the same thing. Any tips for the upgrade process? Are you happy with the version you flashed to?

If you have checked the box to allow wireless connections to this device when connected to the desktop under connection settings in Activesync then that may well be the problem. Have had that problem with a number of ROMs

jwaugust said:
I am thinking about doing the same thing. Any tips for the upgrade process? Are you happy with the version you flashed to?
Click to expand...
Click to collapse
Before you upgrade any ROM or radio, the most important thing to do is read, read, read. There are some excellent resources available that will guide you through the process. Most important, as all the resources will tell you, is to install a program called "Hard SPL", a.k.a. Olipro. It reportedly goes a long way toward preventing problems when flashing the ROM. Best of all, like so many other wonderful tools for our HTC phones, it's free!
I'm happy with the version I used, but there is now a slightly updated one available. I had troubles with the battery life with radio version 1.48.00, so I changed to 1.50, which is working better. WM6 is a significant improvement over WM5, in my opinion. Faster, more stable, HTML e-mail, and more. Plus, you can always go back to WM5 if you don't like it.
Good luck!

jwaugust said:
I am thinking about doing the same thing. Any tips for the upgrade process? Are you happy with the version you flashed to?
Click to expand...
Click to collapse
I suggest reading the upgrade guide at www.mrvanx.org
Be sure to flash HardSPLv7 from Olipro
Yeah, I am really happy with having flashed my device. Once you do it, you can always redo it. Give something a try and see if you like it, then check other threads to see if you may want to try something else. Be sure you get the most recent version of whatever you select.

Is it network, WM6, or the unit problem?

The problem is one of the most annoying ones you can have: it appears only from time to time and you don't know when and even when it does you don't notice.
Simply my phone is not accessible for others even it shows full range and so on. The message "...the phone is switched off...". This problem occurs in as far as I remember 3 releases of ROMS (full, vanillas, etc). The radio ROM was also changed. I don't remember having such issue in early WM6 or in original 2005.
Since it's not related directly to any of the releases I post it as a new thread.
Now I have 3 options:
1. Downgrade to 2005
2. Throw the unit through the window, wait until end of contract and buy an iPhone
3. Try to fight with T-Mobile UK - which is not really an option since I just recovered from fighting with Orange for over a month
Does any of you experienced such problem?
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
Any suggestions?

Adigital said:
...
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
..
Click to expand...
Click to collapse
Well, I got the answer - couldn't wait and did the downgrade using original ROM. If anyone interested it went without problems. No ISPL needed. Connected, fired-up the exe file and worked OK.
I'll see how about the availability problem.

Ok, seems that it's only me having the conversation ;o)
I apologize for the thread location - it doesn't seem to be related strictly to WM6 anymore as I...
...installed WM5 and did some tests:
(I have voice mail switched off)
- Call waiting enabled = no calls allowed when GPRS active
- Call waiting disabled = no calls when transferring data (large file) but received when no transfer
- Used W660i SonyEricsson handset - could receive calls regardless of GPRS activity
Rang T-Mobile tech support where they told me that this is network feature that when internet connection is active no calls are allowed and since my voicemail is turned off all callers get message that my phone is switched off. In the light of GPRS specification and my tests this is a bull****.
Now I'm asking anyone on UK T-Mobile Web'n'Walk and who wants to help - please do such test. Just try to call your number from different phone when opening a web-page.
This is pretty important to me - I need internet on the move and don't want to get rid of my MDA.
Thanks in advance!

Hi there,
I'm on T-Mobile UK too and I ran some tests myself and found that you are absolutely correct. When you transfer data you cannot receive phone calls.
I've got an O2 device with me I can do some more tests on and I'll also try and borrow my Wife's Samsung and test that too. I'll post my findings here.
Cheers
Alex

ok, i've just tested this on an O2 3G device and there was no problem, next to try a none windows mobile t-mobile phone.

seems this problem has been around for while and on other networks.
http://www.freenfo.net/mobile/archive/index-t-64022.html

ok, final test and conclusion.
I tested the same o2 phone as above but in a NON 3g area (i.e. gprs only) and found the exact same issue.
conclusion: this seems to affect all types of phone and multiple networks but only when using gprs NOT 3g.
I'm suprised we havent heard more about this problem.
cheers
Alex

Thank you Alex very much for your help.
I did some research on the topic last night and found the same info as guys in the thread your linked. It must be that T-Mobile UK operates in NOM-2, which allows to suspend GPRS session only when no data is transferred. When packets are transmitted the device doesn't 'see' incoming calls as it's 'busy' with dealing with the packets. NOM-1 is 'able' to encapsulate information about incoming call into one of the packets and the device is notified about - so it can react, suspend the transmission and pick up the call.
The fact is that our MDA/Artemis uses Class B of GPRS which doesn't allow simultaneous CDA/GPRS at the same time. Even if it can suspend active data transfer it is the network that has to support that feature.
What I must notice is that I had lot more problems wiht this when I was using WM6. It seems that there were some packets transmitted by the system or something. I had my mail set to check servers every 15 mins at the beginning but lately ony once an hour or two. Other soft that could transmit anything was Weather module from SPB or Touch. Now when I'm on WM5 and was checking the issue during loading a page I was unavailable but as soon as a page was completely loaded my phone was accessible back.
My surprise is that if the 'issue' seems to be quite normal and there is nothing to do about it why I couldn't find any info about it here. Doesn't it affect anyone of our community?
I may be wrong with the WM6 expirience but still. If WM6 works fine in that respect it must have happened that someone missed a call when browsing the net.

i hadnt noticed to be honest

mugglesquop said:
i hadnt noticed to be honest
Click to expand...
Click to collapse
Did you try ringing your phone when it was loading a long page or downloading a file?

TBH I think I've noticed it just as much on WM6 as I did (or didn't) on WM5, I think I put these odd voice mails turning up down to weird WM issues! Now I know the truth though.
Obv. there isn't a lot we can do about this and I'm not prepared to turn off my Windows Live Mail or my direct push. I think we just have to wait until our contracts are up for renewal and get over to a 3G device - I'm liking the look of the Touch Cruise myself, or the Touch Dual if I want that keyboard back and by the time my contract is up I think they should be on T-Mob UK.

does the same thing happen in Edge areas or as that rolls out will the problem disappear?

I'm not sure about how EDGE works but the problem affects GPRS rather than 3G due to the fact that GPRS and the incoming call are submitted alongside each other and 3G is seperate. I don't think t-mob uk have edge running yet so I can't test, perhpas some else can test for us.

Bro.. My first 3rd party ROM is the Touch 3.0.. and yes.. my connnection did go off once a while (no bars as well).. that was kinda irritating. I have to go to connection manager and toggle my data connection or something like that, before my phone will get the GSM signal.
And yea.. the original WM5 and WM6 have no such issues.. I wonder if this is because of the new radio version..

WM6.1 and TomTom Nav 6

I have just added TNT's 6.1 rom but when I install TomTom 6, I can't get Plus services working.
Checked the username/password/device ID, reset the device on tt.com but it seems to bomb out with network error and not get off the hermes
I have the 6.0.030 version of TT
Any suggestions?

I'm having the same problem. Anyone have any ideas, could it be something on the SD card for the TomTom that needs to be changed or removed?

check to make sure your connections are configured properly. I was having issues with Pay's 6.1 ROM and I found that the 'ISP' connection wasn't working. I had to change the server in the ISP connection settings.

l3it3r said:
check to make sure your connections are configured properly. I was having issues with Pay's 6.1 ROM and I found that the 'ISP' connection wasn't working. I had to change the server in the ISP connection settings.
Click to expand...
Click to collapse
All my other data stuff works so I don't think that's it.

l3it3r said:
check to make sure your connections are configured properly. I was having issues with Pay's 6.1 ROM and I found that the 'ISP' connection wasn't working. I had to change the server in the ISP connection settings.
Click to expand...
Click to collapse
This is acting more like there is a method of connection being used by TT that is no longer there with 6.1
As above, everything else about data (email, IE etc) all work fine

I am running Dr. Faria Clean 6.1 and I just added Nav 6 today (still waiting for my BT GPS). I was able to download some new voices via Plus today without any issues. I also downloaded a new color scheme. I am on the AT&T network. I hope this helps.

Hmm, interesting. I ran Pay's 6.1 and ran into the same problem. I also ran Dr. Fari's full ROM and had the same thing as well. I'll see if I have time today to download and load the Dr. Faria Clean and see what happens.

Did you try to start IE and surf to a page to make sure data connection was working before starting tomtom?
I know some software doesn't seem to be able initiate data connection and will only work if it is already available.

jompao said:
Did you try to start IE and surf to a page to make sure data connection was working before starting tomtom?
I know some software doesn't seem to be able initiate data connection and will only work if it is already available.
Click to expand...
Click to collapse
That's not it. Everything else works fine. I was actually streaming internet radio stations when I tried to do it so it's not it.

One more clue.....
Looks like there is some values not being set correctly for connections on AT&T
In the case of the TNT 6.1 rom, it would seem that some apps were defaulting to "The Internet" not Media Net for the connection and not working.
So it would seem that TT might be defaulting to a value that some ROMs are not setting correctly

If someone could tell me where to check my settings I would be more than willing to post them. I would be curious if you could get it to work with faria's clean ROM though. It seems to work great for me.

ricrellim said:
If someone could tell me where to check my settings I would be more than willing to post them. I would be curious if you could get it to work with faria's clean ROM though. It seems to work great for me.
Click to expand...
Click to collapse
tt and I did some more testing and ran the CINGULAR WAP cab that I keep for instances such as these. It fixed the problems with some of the applications that weren't connecting to the data network (MobiTV, XMRadio), but Slingplayer and TomTom both had troubles. The funny thing was that when it went to connect it kept trying to connect via the ISP even when MediaNET was selected for both options. Something is definitely not set correctly on TNT 6.1 so I'm pretty convinced that it's a TNT problem and not a 6.1 problem. I've posted the Cingular WAP settings cab for ease of use.

Problem solved......
The problem turns out to be that the Connection Config added an AT&T proxy server.
Delete the proxy server and it all starts working ok

I had MediaNet and 'My ISP' I simply changed the 'My ISP' server to match the one from MediaNet. Everything works. XM, MobiTv, TT6, Google, MS Live, Youtube, etc..