Develop Bugs

Use telephone and data connection at the same time?

Back when I had the base Cingular WM5 rom on my phone I was able to talk on the phone and have my data connection going at the same time. Since upgrading to WM6, XDA Live .20 and Black 2.0 I have not been able to get that feature back. To make a call it has to disconnect me. Then once I get off the phone call the data connection connects again. I tried the Allways On option in HTweakC that came with the WM6 releases but that doesn't appear to be what I am looking for. Does anyone else notice this or have a fix?

My device maintains a data connection whilst I am on voice calls. I receive emails fine whilst talking. Its on Black 2.0

KanosWRX said:
Does anyone else notice this or have a fix?
Click to expand...
Click to collapse
yes.. try your phone and data in a 3G area... voice and data only works in 3G not edge......

I have tried it in a 3G area, right by my work I have 4 bars of 3G. But everytime I try to call or get a call it always closes the data connection.

try using bandswitch and manually fixing the phone to 3G only.. just to make sure its really on 3G and not secretly on Edge..

When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Its just so annoying if I am online doing anything, slingbox, browsing the web, then when I want to make a call, it usually fails the first time while it disconnects then it goes through
Another odd thing probably just part of the new radio rom, when online and it starts to load data it switches to an H icon, I guess for HPDSA or whatever that abbreviation is.

Are you sure its really closing the data connection? Ignore the icons. Send yourself some emails and see if they arrive whilst on voicecall.

KanosWRX said:
When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Click to expand...
Click to collapse
i was saying to do this as a test, just to make sure the phone wasnt doing something funny... just some basic troubleshooting to help find the problem...
kinda like if your car wont start.. there are different problems that could cause it, maybe its out of gas, maybe the fuel filter is clogged, maybe the battery is dead.. different things can cause similiar problems, its better to eliminate all possibilities

I tested it this morning, data and voice works fine at the same time. Called voicemail and then opened up IE and was able to load several pages while on the call.
Edit, where are you located? Is it possible there is a problem with the network there? Try downgrading back to the Cingular software and see if that works.

Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.

KanosWRX said:
Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.
Click to expand...
Click to collapse
not at all, just drop a WM5 NBH into a folder with CustomRUU and use autodetect. it'll flash quite happily

How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?

Just chiming in to say I don't have this problem and I've used both those roms and still using WMXL 0.20 now and use data and calling all the time. I am using the same radio ROM as you now too and it still works ok.
What apps do you have installed? anything that would end the data connection for some reason? Maybe put a list of apps and customisations you've made since installing the WM6 rom you have?
You could also try it with a blank WM6 rom, manually add the data connection settings and try and see if that works? Just to eliminate 3rd party apps and thing's you've changed.
The only other similar thing i can think of is I do remember there was an issue where data would disconnect when changing between 3G and EDGE. I don't remember who had this problem or why but it could be related.
Let us know how it goes?
Maz
--------------
This would be great to add to the bug tracker website when I finish it.
http://maz.net.au/

KanosWRX said:
How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?
Click to expand...
Click to collapse
Use this guide to go back to the Cingular ROM.
http://www.mrvanx.myzen.co.uk/hermes_guide/Downgrade/index.html

Here are the apps I have
Resco File Explorer
Core Media Player
Slingbox
Don't run to many apps on my ppc as you can see. I mainly just use it to stream media from home (orb, slingbox), and internet connection sharing. I'll probably find some time tonight to revert back to WM5 and let you know what I find.

Well I just flashed back to the cingular rom, and guess what it's working again, can talk on the phone and be on the internet at the same time. So weird. well I guess I will try going back to Black 2.0 and see what happens.

Kanos,
Your problem is definitely not WM6. As in WM5, I can concurrently browse the internet during a voice call. As Mark said, there may be other issues specific to your case -- you'll have to methodically eliminate one-by-one... you'll have to decide if the process is really worth the time yourself.
FWIW:
Radio 1.34
HERMES 200 HT625 (in use since 7/4/2006)
Network: Manual (Taiwan UMTS)
Band: Auto/GSM(900+1800)+UMTS(2100)
Cheers

I believe it's not truly a problem with WM6, as people obviously have gotten it to work. I will definitely look into it more and keep you all updated on what I find. Right now I am still on WM5 but I will flash back to WM6, no apps installed, right after a fresh hard reset and see if it works or not for me.

I decided to try LVSW this time. Guess what it worked, I was able to both data and phone at the same time. Next test will be to install Black 2.0 again and see what happens.
My theory is this, I had XDALive .10 and maybe that version had this issue, then when I upgraded to .20 it carried over somehow and then carried over to black 2.0. Then once I went back to WM5 it reset everything. Don't ask me how, but obviously I have a lot more flashing to do to test this theory.

the imate site on wm5 proclaim this as a problem. when u r receiving data at a specific point in time u cannot receive a call.
the aust. telstra latest release says the upgrade fixes this.
to bypass going back to wm5 i just used the xda radio only upgrade to try and bypass. this was i believe only when receiving data and a call inwards simultaneously.
otherwise i have never had ur problem n likely a flash issue.
there is another i have noticed in recent releases is activesync now asks to allow data to be received when activesync this is a 4.5 change so perhaps looking for this setting may also help ur simultaneous data issue. just a guess but it might have been easy to not allow this when u upgraded to wmg which rwquired 4.5 to do this.
anyway goodluck with it.

Windows Live and T-Mobile UK Sync error

I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?

Had same problem a while ago when first upgraded to WM6
Tried various flavours including LSVW's but always had the same problem.
I then tried a different radio rom and Custel's great WM6
thankfully all is now working brilliant and never had a problem.
However not sure if this was the change in radio or the flavour of WM6 that caused it to correct.
i also have changed the settings in HTC custom so that in the comms tab i do not have GPRS/3G always on.
I have it set to disconnect.
Hope it helps.

I had this issue as after a few hours I did figure out one POSSIBLE cause.
When I turned off messenger on my PC, then it was able to sync.
You'd think it wouldn't need that but there you go.
RG

chrisnash said:
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Click to expand...
Click to collapse
Hi, Kindly wanted to CHRISNASH, if the suggestion our fellow guys suggested resolved the issuse of connecting & syncing with window live as i hav the exact same problem? PLEASE...

i'll try the Custel rom tomorrow - its the only one I haven't tried I think. its certainly not an issue with the desktop as I dont have an account logged on.
I'm pretty sure I havent had these issues with my orange sim so it looks as though it might be tmobile related.
I havent used any connection tweaks so it cant be that.
ill also try one of the earlier lsvw roms which I know worked with my orange sim and see if that works.
any other suggestions would be seriously appreciated as I am running a conference with some students next week and I have planned a load of activities using it!

Windows Live not working with t-mobile and wm6
Well, I just tried my orange sim in my wm6 hermes and Windows Live synced fine. I put my tmobile sim in and it wouldnt sync giving the usual error message that it cant find a connection even when there is one. So I guess there is an issue with tmobile UK and Windows Live on WM6. Interestingly I have no such issues with it on WM5. Unless of course its an issue with the Radio version. I'll test that out now and report back.

Its definitely an issue with tmobileUK, wm6 and windows live, cos I just flashed the same device that had wm6, 1.41.00 radio and tmobile sim and wouldnt sync with windows live, with a wm5 rom and kept everything elas the same and it synced just fine!
Any ideas anyone?

6.1 trouble

i've updated my phone with the kavana 6.1 rom- now my Internet sharing doesn't work- and i hate that when i sync with my computer it reads my phone as a dopod so the dashe's icon doesn't come up- can any one help with either of these problems

I flashed this rom for my girlfriends phone. Running into a lot of different issues. Not many options to customize the preferences either. However, hopefully these wonderful developers will create fixes, if they do not exist already. If they do they are probably scattered throughout the thread.

and i hate that when i sync with my computer it reads my phone as a dopod so the dashe's icon doesn't come up-
Click to expand...
Click to collapse
I think this happens with each upgrade because you're basically cleaning out your previous memory and starting fresh.
I don't have an answer for you regarding the internet sharing option.
However, if you want to get your old rom back you can go to T-Mobile website here is the link:
Link wasn't allowed but go to tmobile and click on support you'll see the first phone is the dash
Just go to update software. This may cure both of your issues if you don't want to bother with the current rom you have installed. However, you are still taking risks flashing the new rom. Good Luck.

I've got almost the same issue. Everything with SYNC works except for my internet sharing. It will not connect. I ave internet working on the phone, text works, it syncs when I connect the phone to the computer, I just can not use the internet sharing.
When I select connect on the phone I get that the computer is trying to acquire network address and then local area connection 6 has no or limited connection. I don't get it.

Internet sharing Works Fine On All My Computers
sully78 said:
I've got almost the same issue. Everything with SYNC works except for my internet sharing. It will not connect. I ave internet working on the phone, text works, it syncs when I connect the phone to the computer, I just can not use the internet sharing.
When I select connect on the phone I get that the computer is trying to acquire network address and then local area connection 6 has no or limited connection. I don't get it.
Click to expand...
Click to collapse
As you know, you have to first cut off your local connection server first, before turning on the Internet sharing on your mobile device. If not, it will never work, but Internet sharing works like a charm on my home network................!

redbandana said:
I think this happens with each upgrade because you're basically cleaning out your previous memory and starting fresh.
I don't have an answer for you regarding the internet sharing option.
However, if you want to get your old rom back you can go to T-Mobile website here is the link:
Link wasn't allowed but go to tmobile and click on support you'll see the first phone is the dash
Just go to update software. This may cure both of your issues if you don't want to bother with the current rom you have installed. However, you are still taking risks flashing the new rom. Good Luck.
Click to expand...
Click to collapse
Why on earth would you go back to Tmobile rom. This rom is far superior. All your issues will get worked out. That's just part of updating rom. have you read any threads on this.
I don't claim any great knowledge but does the connections settings in Activsync have anything to do with it.

I've been using this phone for a year, I use the internet sharing all of the time, mostly for work, it' s actually why I bought the phone. Now after I loaded WM6.1 I can not get the internet sharing to work. I've tried everything I've found on here, any ideas.

Probelm with WiFi

Hello there,
What I Have: Att 8525 Herm100
Rom: Att's Mobile 6
Everything is stock but the extended life battery
The problem I am having is when ever I try to activate my WiFi the phone doesn't do anything. I am not sure if there is a wifi card or not but that's want I want to know. I have tried everything from activating it in com manager to going into the settings and activating it manually and nothing happens it acts like I didn't even hit the button to activate it. Is there a wifi card in the phone or is it integrated on the motherboard in the phone. Note: I bought this phone off e-bay and the wifi never worked when I received the phone.
I am new here and if there is a post about this already I am sorry.

I hate it when that happens.
To begin, there were two ATT OEM WM6 roms relevant to the 8525 that I noticed deep in the bowels of XGA.
I chose the later file (higher revision numbers) I found it here:
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
From comm manager when I click the tower button on within a second the spinning windoze icon shows something is happening. It then starts "sniffing" for my preset wifi connection (ATT supplied 2wire portal 802.11g).
Now, if yours does not show the spinning windoze working icon when you turn on wifi? There obviously is a problem. This could be software, or hardware related (duh). If there is no error message related to "wifi is not an option, unavailable, or screwed" then my first guess is there is something missing or damaged in the ROM update that was applied to your device. As far as I know all 8525 (herm100) were shipped with wm5. It had been mentioned in the volumes of xda that the first AT&T WM6 rom was a little buggy. Try the later released AT&T WM6 update.
It was a run file so no muss no fuss. Sync the phone run the update from the pc, three minutes later the phone is flashed to ATT WM6 professional.
You could take it to a ATT shop? But, I think that without a doubt they would hand it back and say you need a new phone with a 20 year contract and 3g data plan even Obama would blush at.
Try the hard reset. take a picture of the startup screens so you have the numbers and see if the wifi startup is working after the reset. If not then compare the numbers to the above mentioned roms. If the indications are you have the first issue of WM6 from ATT try flashing the second release. If that still fails then your device could indeed have a hardware problem.
The wifi is indeed built into the system and if that chip on the board is not working it could be a overly expensive problem. Possibly a shop has a working board they would swap out cheap? Otherwise, it is a fun phone you can keep notes on, run gps software if you have a bluetooth gps receiver and software like tomtom.
To be honest the wifi on my 8525 has been convenient when around the house to check the local weather radar when I hear a thunder outside, or browse headlines from the porcelain room or even leave messenger turned on incase a gamer friend is looking for someone to get shot up in a game.
I have used the live search voice thing to amaze the neighbors once. But, the limited range of wifi is a real drawback to how truly wonderful that addition could be.

HELP Please! Wi-Fi not working!!!
Hi to XDA all users !!!
MY Hermes - HTC TyTN [Herm200]
I bought HTC Hermes myself year ago.
there was flashed a WM5.0, I've just downloaded from here HARD SPL & WM6,1 (Custom) Flashed.
Wi-Fi will works on WM5.0.
Well here I am at 6.1 flashed and now is not working Wi-Fi. When i pressed Power ON - loading long and nothing happens.
Other methods are also tried on Commanager and Settings - but did not help.
What do I need to do my dear.
HELP!
Thank you for your attention!

Hi Nurk.
Since the wifi worked on wm5 but failed after the 6.1 flash. I would guess the problem is in the 6.1 components. You might start with contacting the kitchen rom you employed for WM6.1 thread and see if this has happened to others. Next step would be to check the radio rom version. I did see on xda an assortment of Radio roms.
If your not totally in love with the current rom you have flashed? Try another 6.1 or even a 6.5 and see whats poppin.

and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?

utak3r said:
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
Click to expand...
Click to collapse
I have get this from registry:
HKLM\Software\HTC\CommManager\WLAN\DeviceName - {98C5250D-C29A-4985-AE5F-AFE5367E5006}\TIACXWLN1

HTC Touch Pro2 help needed --- Resolved

HTC Touch Pro2 help needed
Greetings everyone...
First of all, I would like to thank the developers and contributors here at xda-developers for making mobile life so easy and innovative for everyone..
I am here to discuss a problem that I am facing, which could be because I am not yet experienced with unlocking concept of locked mobiles..
Scenario :
I stay in INDIA and use IDEA cellular as my GSM network. Recently I bought a "HTC TOUCH PRO2" mobile from a dealer from Mumbai (Maharashtra) via Ebay.
The dealer said the phone was unlocked and shipped it to me.
It seems the phone was a US T-mobile locked phone earlier -- that is what I see from its appearance and logo of T-Mobile on screen.
I can insert by Indian SIM and use it to call and receive calls.. So, I believe the phone is defintely unlocked..
Now the problem :
1) I am facing issues to connect to internet using the GPRS services offered by my cellular network - which is IDEA.
2) I have made sure the settings for GPRS are configured properly in my phone.
3) I can browse websites using IE in the phone, but I cannot browse using the Opera browser in the phone ----- when using GPRS.
4) But when I connect the phone to my laptop using activesync, I can browse websites both in IE and Opera.
*** Please note the difference... Opera does not work with GPRS connectivity. IE works in all instances.
5) The instant messengers that are already installed in the phone (Gtalk, Yahoo, MSN) they do not connect no matter if I am connected via GPRS or ActiveSync.
Any idea why I am facing such connectivity issues with my HTC Touch Pro2 mobile?
Any help really appreciated.. Like I mentioned, I am a bit new to these things, so kindly bear with me if my questions sound illogical.

Some things you could try:
1. Install another version of Opera. You probably have Opera 9.7, then upgrade to Opera 10.
I use this one:http://forum.xda-developers.com/attachment.php?attachmentid=334007&d=1275104091
You can get more version in this thread: http://forum.xda-developers.com/showthread.php?p=5902175#post5902175
2. Go to Start, Settings, Connections, Connections. You'll probably see two kinds of connections, the one you setup and My Work Network. First select Manage existing connections on your configured connection, go to Proxy Settings tab and check if This Network Connects to the Internet is selected. Then go to Advanced tab, and see that the option Programs that automatically connect to the Internet... is on your configured network, and that Programs that automatically connect to a private network is set on My Work Network.
3. Go to your mail Inbox, press Menu, Tools, Options. Select your mail account and press Edit Account Setup. Keep pressing next until you see Outgoing (SMTP) mail server. Select Advanced Server Settings, and ckeck if Network connection is set to The Internet. If it is and email is still not working, try changing it to the connection you configured (however this might mess receiving email under wifi).

Thanks for getting back to me in this thread.. I really appreciate it...
josemald said:
Some things you could try:
1. Install another version of Opera. You probably have Opera 9.7, then upgrade to Opera 10.
I use this one:://forum.xda-developers.com/attachment.php?attachmentid=334007&d=1275104091
You can get more version in this thread: ://forum.xda-developers.com/showthread.php?p=5902175#post5902175
Click to expand...
Click to collapse
-- I did try this.. I have tried installing Opera Mobile 10 (Touch) and Skyfire browsers. Both these browsers work fine when I try to access websites when connected via ActiveSync. However, they do not seem to connect to websites when I try from GPRS.
IE however works just fine in any case.
josemald said:
2. Go to Start, Settings, Connections, Connections. You'll probably see two kinds of connections, the one you setup and My Work Network. First select Manage existing connections on your configured connection, go to Proxy Settings tab and check if This Network Connects to the Internet is selected. Then go to Advanced tab, and see that the option Programs that automatically connect to the Internet... is on your configured network, and that Programs that automatically connect to a private network is set on My Work Network.
Click to expand...
Click to collapse
Yes, I have tried this as well and confirmed several times that the connections are setup as per your instructions. But it wont allow the inbuild chat applications (yahoo, gtalk, msn etc) to connect to internet.
josemald said:
3. Go to your mail Inbox, press Menu, Tools, Options. Select your mail account and press Edit Account Setup. Keep pressing next until you see Outgoing (SMTP) mail server. Select Advanced Server Settings, and ckeck if Network connection is set to The Internet. If it is and email is still not working, try changing it to the connection you configured (however this might mess receiving email under wifi).
Click to expand...
Click to collapse
I haven't tried this yet, however, will try it today..
What I believe is, applications on my handset are trying to access T-mobile internet settings everytime. Hence, they cannot connect. However, I have made sure that I have configure the connections as per the instructions in step 2 mentioned above.

The other thing you could do is install a custom rom, that will get rid of any T-mobile setting in your phone. Besides very likely fixing your problem, it will speed everything up and gain a lot of functionality. Check this thread before doing anything: http://forum.xda-developers.com/showthread.php?t=550540
Some tips for you (but read the thread, don't skip it):
1. You have to figure out if your phone is pure GSM or CDMA-GSM. If its a Tmobile from USA its a GSM. The thread tells you how to identify each.
2. The phone has to be HardSPL, this is to unlock it so custom roms and radios can be installed. Has nothing to do with SIM-unlocking as far as I know.
3. Browse through the threads in the ROMs subforum. I use Energy's Rom, but maybe there is one that better suits you. If you go decide for Energy's, READ the first posts of the thread very carefully, especially the FAQ and explanation of different versions.
4. Flashing a ROM will delete everything from your phone. Contacts, appointments and tasks are backed up by Outlook through ActiveSync, if you want to preserve SMS try PIM Backup, its free and easy to find and use. It doesn't save MMS, those you'll have to save manually.

josemald said:
The other thing you could do is install a custom rom, that will get rid of any T-mobile setting in your phone. Besides very likely fixing your problem, it will speed everything up and gain a lot of functionality. Check this thread before doing anything: hxxp://forum.xda-developers.com/showthread.php?t=550540
Click to expand...
Click to collapse
Bingo..... Installed the custom Energy ROM today and it has fixed almost 99.9% of the problem that I was facing.
The old original ROM was such a waste that I had started hating my HTC Touch Pro2. But installing Energy ROM has given a new life to my HTC TPII. Its just excellent..
I can now connect to internet with my service provider settings.. All applications working like a charm... Battery life seems to have improved.. The device is faster as compared to the old ROM... its just excellent..
There are a couple of issues I am facing with this Energy rom, however they are negligible and can be considered as minor errors.. Rest, the devise is working like a charm..

Connectivity issue same as above
samylines said:
Bingo..... Installed the custom Energy ROM today and it has fixed almost 99.9% of the problem that I was facing.
The old original ROM was such a waste that I had started hating my HTC Touch Pro2. But installing Energy ROM has given a new life to my HTC TPII. Its just excellent..
I can now connect to internet with my service provider settings.. All applications working like a charm... Battery life seems to have improved.. The device is faster as compared to the old ROM... its just excellent..
There are a couple of issues I am facing with this Energy rom, however they are negligible and can be considered as minor errors.. Rest, the devise is working like a charm..
Click to expand...
Click to collapse
Hi,
I am facing same issue as you have mentioned above, please guide me how to install customer energy rom.
Thank You