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Hi,
I've just got an XDA 2s, there is a gap about 1mm between the keyboard and screen, the gap is clearly visible on the bottom half of the phone, however there is no gap on the top half of the phone.
There is also side to side movement in the screen and it is extremely easy to accidently open the screen to reveal the keyboard. The mechanism is not at all rigid, could this be a manufacture fault.
I just wanted to know if anyone else has had this problem ? is ti only on the XDA2s or also on the the M2000 and MDA3.
I've had 2 replacements and the same problem is still there.
thx
yes they all have the same problem....
is this a fault and can it be repaired ?
Mine was nice and tight when it arrived, but now, 2 months later it is very slack.
Its a fault with the units - I guess they never stuck it on a jig and opened/closed it 10,000 times to see how it was afterwards.
There is a thread somewhere about dismantling the blue angel to tighten up the keyboard mechanism. I suspect however that it will come loose gain after a further month of use, and that most people will not want to be dismantling their units each month!
I doubt that it is a fault that can be easily corrected by HTC.
I cant understand why they did not include a catch to lock the KB in the open or closed position - with such a catch, the loose keyboard would not be too bad.
Nigel
almost too tight
My Siemens SX66 (from Cingular) keyboard is extremely tight and rigid. Granted I have not tried to see how many times I could open and use the keyboard in the almost month since I got my unit, but I have not detected any change in the opening effort or rigidity of the keyboard and I have used it quite a bit. I wonder if some of the initial production units which did seem to have significant issues with the keyboard are still not working their way out of the supply pipeline.
david
Ok, now when I tilt the screen of my touch pro2 up, it has a slight wobble (in the direction the screen tilts, not sideways). Is it normal for a tilt screen device to have this "freeplay" from new?
Hi All
I have the same problem. My screen wobbles too. min 5-7mm "freeplay".
See my post yesterday
http://forum.xda-developers.com/showthread.php?t=524432
Just had blokey on from the company saying it was normal for the TP2. I must have had a good 4-5mm of play when it was tilted which seemed odd as my Kaiser was (and still is) totally solid with no play at tilt.
It would be really useful if people could post to say whether they have any 'freeplay' or not when tilted.
Thanks
John
yes freeplay here about 10m i would say its very loose
combat goofwing said:
yes freeplay here about 10m i would say its very loose
Click to expand...
Click to collapse
even 10mm is super loose
i think becoz it use different mechanism.
Have logged a call with HTC supprt to get the definitive answer, to wobble or not to wobble. Will update this post when I get a reply
Sent my unit back today and hope to get a replacement soon.
There was something seriously wrong with my unit.
See Pictures uploaded
http://www.noelsolutions.com/IMG_7673.JPG
http://www.noelsolutions.com/IMG_7675.JPG
tiinking of sending mine back to be replaced not only does it wobble in tilt but with the keyboard closed if i holed the phone flat of my hand and put slight pressure on the top left corner the screen slide about up just on one side is this normel so the screen can look off set
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
shingers5 said:
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
Click to expand...
Click to collapse
I second that Shingers,
My Kaiser became very loose after about one year.
The Rhodium looks to have a much more robust design though and yes there should be some amount of free play.
Time will tell how good the redisgn of the tilt mechanism is though.
Cheers,
Beasty
shingers5 said:
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
Click to expand...
Click to collapse
Yeah my partners one has same things as you mention but it does not look uneven like mine.
Here is my partners
http://www.noelsolutions.com/diamondpro2.JPG
Mine
http://www.noelsolutions.com/IMG_7678.JPG
My Hermes has the same wobble since the first time I got it. 2,5 years later, it's still working great. Don't think it's a lot to worry about. or the people who don't have the wobble, it probably will be there in time.
xxnoelziexx said:
Yeah my partners one has same things as you mention but it does not look uneven like mine.
Here is my partners
http://www.noelsolutions.com/diamondpro2.JPG
Mine
http://www.noelsolutions.com/IMG_7678.JPG
Click to expand...
Click to collapse
yeah yours defo looks like one of the hinges are loose. that needs to go back defo. might just need tightening but i'd request a replacement if i were you! good luck with that
thanks for the input guys,
John, let us know what's the official position on this. Apart from the wobble device is working fine so I decided to keep it, it's not a deal breaker for me - i operate it while flat anyway and it stays tilted when put on the desk.
The looseness is like, when you tilt it and shake back and forward slowly, it eventually goes down in 3 shakes. Using the touchscreen when tilted is impossible unless you have a finger behind it.
I don't know, all the reviews are praising the stiff tilting mechanism of TP2 and online videos show people applying a bit of pressure on the device to tilt the screen, mine is not like that, that's why I started the thread.
It did say it's the first batch here in UK on the MFDirect website, so could be an early flawed version.
Will do, still waiting to hear. Just think its a bit disapointing if this is a part of the design as (and I really don't want to take anything away from the brilliance of everything else about the phone & how much people, including me seem to love it) it makes it feel, well cheap.....which as you say was the opposite of the reviews the phone has got from everywhere else.
Maybe mine was a lot looser than others have experienced? maybe I'm just a fussy ba***rd, don't know?
MPD won't replace it as they say it is normal, I'm waiting for it to come back then I'll send another email with a couple of snaps/video to HTC to get the definitive view. Will keep you up to date.
And waht about this,it was a little hard for me to explain it corrctly,so i'v take a picture
is it normale ?
http://img38.imageshack.us/img38/4057/tp2a.jpg
yes i think it is. Its the part that slide's out and also can be tilted. That means that it isn't attached to the bottom of the device and i guess that is wat causes the problem. I also have that problem a bit.
When i slide the device out and NOT tilt it it looks perfectly straight, but when i tilt the screen it wobble's a bit but i guess thats normal to..
same problem ..... same wobble .... still i love it
Thanks guys so i will love more my tp2
The definitive view part 1
Hi all
HTC have replied to my first query. Posted below. Basically there should be no looseness/wobble. I'll speak to them and MPDirect and see what happens next.
'Thank you so much for contacting HTC Technical Support Team.
Regarding your request, kindly note that the symptom you stated (the screen when tilted was loose on its hinges and wobbled back and forth by a few milimetres ) is not a normal symptom. the Screen should be firmly in place.
For further assistance please don't hesitate to contact us on our hotline < 0845 890 0079 > or visit our website at www.htc.com .
Respects & Regards,
HTC Technical Support Team.
Had the TP2 for a week now, really impressed with it, but.......
the plastic screen on top of the touch sensistive screen has come away so when i click I can feel the plastic screen move about 1-2mm before it hits the touch sensitive part.
Has anyone else experienced this, if so is there a fix (heating it or something lol?) or am I in a possition to send it back?
Is this the screen protector that has come away or part of the screen itself?
If it's the screen protector that you have applied, then apparently you can take it off, wash it and air dry it then reapply. Having said that I've never managed to do it, I always end up buying a new one!
If it is part of the screen then DO NOT fiddle about with it, send it back!
I have the same problem.
In my opinion in the middle of the screen + left/right, there is less sensity than under and above he screen.
I think in this part of the screen the space between lcd and his plastic cover is bigger than elswhere.
I have tested it with resco explorer.
I have tried to marked some files from up and down and with a slightly pressure, the upper and under area recognized the input, but in the middle it does not.
Perhaps my Rhodium lacks,
and perhaps it is overstated?
No idea.
It would be nice to get some statements from you guys.
Sorry for my english
Bub3d said:
I have the same problem.
In my opinion in the middle of the screen + left/right, there is less sensity than under and above he screen.
I think in this part of the screen the space between lcd and his plastic cover is bigger than elswhere.
I have tested it with resco explorer.
I have tried to marked some files from up and down and with a slightly pressure, the upper and under area recognized the input, but in the middle it does not.
Perhaps my Rhodium lacks,
and perhaps it is overstated?
No idea.
It would be nice to get some statements from you guys.
Sorry for my english
Click to expand...
Click to collapse
Exact same problem as me, I don't think it was like it when I first got it, lets give it some time and see if others experience the same problem - not sure if this will be covered by warrenty or not.
same problem for me. i can press the screen for about 1-2mm down. but only in the center of the screen.
sometimes there is a click noise, when pressing the screen in the center and under the speaker at the htc logo.
did anyone send it back?
do you mean ?
Do you mean that the screen in the middle is "wobbly" ?
I think I have the same Issue In the middle it feels like if there is some space between the plastic covering the screen and the lcd.
and no, I dont have a screen protector on it atm...
This "issue" that is being discussed here is known as the screen flexing. Unfortunately, this is an attribute of all resistive touch screens.
ohyeahar said:
This "issue" that is being discussed here is known as the screen flexing. Unfortunately, this is an attribute of all resistive touch screens.
Click to expand...
Click to collapse
Im a bit relieved now. So it is normal to be like that or a problem with the screen that happens sometimes due to the nature of the resistive screen _
bonevbs said:
Im a bit relieved now. So it is normal to be like that or a problem with the screen that happens sometimes due to the nature of the resistive screen _
Click to expand...
Click to collapse
It's normal. All resistive touchscreens are like that (check out your/someone else's Nintendo DS, it's the same). The flexing is pretty good (ie, minimal) on the TP2. It's much worse on older generation devices.
thanks
ohyeahar said:
It's normal. All resistive touchscreens are like that (check out your/someone else's Nintendo DS, it's the same). The flexing is pretty good (ie, minimal) on the TP2. It's much worse on older generation devices.
Click to expand...
Click to collapse
thanks for the information.. I didnt knoiw that
every review i've read online before i bought the unit was boasting about how "finger-friendly" the TP2 was, and that you could lightly swipe your finger across it to navigate the menu and that the touchscreen was very sensitive and whatnot
however after 2 weeks of use i find that to be relatively untrue. i've got to apply a fair amount of pressure on the screen to get it to register my input. of course, i'm posting this because i'm afraid that i might be damaging the screen in the process
i have no basis for comparison actually, my only 2 other touchscreen devices at home are an iphone and a cowon s9, both use capacitive screens. i always knew there was a big difference between capacitive screens and resistive screens, i just didn't know it was THIS huge. i can actually slide my finger lightly over the iphone's surface and its registered properly. the sliding probably feels smoother as its glass, but i can live with the TP2's plastic. what do you guys think ? should i get it checked out at the HTC store ?? its on the other side of town, don't wanna waste a trip as if its not a problem
oh yeah and just to get this out of the way, the screen is a membrane and not a hard surface right ?? everytime i press on the screen using my finger or the stylus, i can feel the screen slightly moving down, can also see the surface getting slightly dented at the point my finger pushes it if looking at it from a certain angle.
ps before somebody asks: i only got to test the keyboard at the telco store, some punk had cracked the screen of the display set, so i didn't know about this screen issue until i actually purchased the set
sorry for the long post, but i'd really appreciate any comments
TIA
Well, I don't have an Iphone so i can't tell you about how it compares with the TP2, however, i found the display to be much better than the one on my old XDA. It will probably never as good as a capacitive device like the touchpad on my laptop, but I found it to work very well. You have to apply a certain amount of pressue to the display, because it reacts on pressure, so I guess there is nothing wrong with that. I also see a small dent when I use the stylus and press the display. I cannot confirm the screen slightly going down when pressing it.
To summarize it, i use the Stylus 90% of the time. It glides much better on the display than my finger does so the overall experience is slightly better when using a stylus. Plus i don't get any greasy fingerprints on my display.
However the 10% I use my fingers to work on it (and 25% of that 10% is spent on polishing I found it to work pretty well, so in general I don't think that the reviews were off when it comes to finger usability.
What you are describing is probably normal. Resistive screens do require pressure. The TP2 tends to require less pressure than others, but nonetheless it does require it. There's no comparison if you compare it to a capacitive screen device because those don't require pressure at all.
The flexing of the screen that you described is something all resistive screens have. Again, if you compare the screen flex of the TP2 to earlier HTC devices, it's greatly improved.
To be on the safe side, go to a store and try out other resistive screen devices and see if you experience the same thing as your own. Then you'll know what is considered "normal".
thanks for the replies, i'll probably head down to my telco's store and see if they've replaced the display set then.
any other comments ??
You know I thought the same, waiting for a cab to increase the sensitivity because at the moment its quite annoying pressing buttons more than once...
From a few years to nowadays i´ve always used QTEK/HTC devices, my latest one is, ofcourse, HTC RHODIUM, the rom it has installed is RUU_Rhodium_HTC_PTG_1.19.410.0_Radio_Rhodium_3.44.25.27_Signed_Ship, and the screen is very sensitive and responsive, i´m just very pleased with it overall, it´s the best.
Cheers.
eXceed said:
You know I thought the same, waiting for a cab to increase the sensitivity because at the moment its quite annoying pressing buttons more than once...
Click to expand...
Click to collapse
you don't need .cab
just change in registry...
HKLM/drivers/Touch Driver/pressurethreshold, (default=10000)
(I might not remember perfectly, but it's something like that)
try this?
http://forum.xda-developers.com/showthread.php?t=469865
this might help just re align your screen again using little pressure then your screen will not need some much pressure to work.
I have found the this not only aligns the screen but the pressure as well.
mine I just have to lightly touch it and dont have to press very much at all.
Cheers
Hi all,
I simply love this phone, but I'm facing a situation that my screen is too sensitive. The home screens were so sensitive a few programs were started without my knowledge. It got better after I switched to Launcher Pro.
However, it is still too sensitive in other areas. When I'm scrolling down, say, the apps in Market, I'll always end up selecting a few items accidentally before I reach the end of the list.
I've used HTC Desire in the past and I'm quite sure the problem is not due to me.
Does anyone else face the same problem, or I have a hardware problem? Or software problem? Can I be tweaked by any means?
Any feedback would be useful! Thanks!!!
KG
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
vincent.hsy said:
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
Click to expand...
Click to collapse
Dude, you mean the cause was the screen protector that came with the phone???
kargtan said:
Dude, you mean the cause was the screen protector that came with the phone???
Click to expand...
Click to collapse
For my case, maybe 2 layers is just too thick
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
zha1 said:
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
Click to expand...
Click to collapse
That was how I solved my problem. I actually put on the spare screen protector because when I got the set I didn't realize there was already a pre-applied layer.
Don't blame me if it doesn't work for you
perhaps some of you guys just have the shakes?! ;-p
I guess the screen is never to perfect for everyone.
kargtan, I've noticed the same about the tap sensitivity - I often accidentally "tap" when I mean to swipe. Came from an iPhone 3g and didn't notice this on that device. Might be a matter of getting used to it, not sure. Have you gotten any feedback from others in other forums?
I've noticed this too, and put it down to the screen protector. It's not android OS causing it, never had the problem on my htc hero...
However, now that i've gotten used to the phone it doesnt do it any more - guess my brain has automatically trained itself to drag the screen a little bit more firmly or something.
One thing i have noticed about the arc is: because the bezel around the screen is so thin, i often accidentally launch apps just by holding it. My fingers wrap around slightly & touch the edges of the screen.
Does any of you have problems while trying to swap a screen from another and instead of swapping you get like a "bounce" and stay on the same screen? because that happens to me all the time, I came from an htc Legend and this is making me crazy !
btw, this happens to me if I hold the phone with my right hand and try to do the swapping with my thumb, the only way to get it right is to hold the phone with my left hand and use the index of my right hand
Screen too/not sensitive
Hi guys,
I think the problem arises from the slowness of the phone, not "too sensitive". I used to use the HTC Desire in the past and I was very used to the screen scrolling very quickly. In contrast, the arc is slower and hence the screens don't scroll as fast and hence my way of handling the Desire would cause the problems stated.
I did a few things since my last posting and it seems better now:
Replace the SE Home with Launcher Pro - this seems to have improved on the speed of the phone, and hence better responsiveness to the touch.
Rooted the phone and uninstalled some stock programs.
Removed useless widgets on the desktops.
Adjusted my way of scrolling as someone has suggested.
This is quite frustrating at times, especially so because other than this problem, this phone is a gem, especially its form factor, the sound quality and most importantly, the quality of the camera.
I might sell the phone once the company issues me with a Blackberry (DANG!), but I am kinda unwilling because I have been taking lots of photos with my Android phones and these photos are generally well-liked by my Facebook friends.
agree with bezel thing and hard to use thumb.
noticed arc screen (the screen guard perhaps ) easily get oily and slippery.
had to wipe phone and wash hand so often that make me like some sort of disorder.
Don't know why you guys seem to be having problems... I don't have any issues with my screen swipes at all... smooth and fast.. both on stock and Launcher Pro..
Same deal here. But that's because the screen is sensitive beyond the display area including the black border, and the edge is too narrow. When I use one hand swiping or tapping, the palm of my hand touches the black border. The screen registers two touches in quick succession and thus jumps.
In Phone keypad, enter *#*#7378423#*#* (the numbers mean SERVICE word in keypad), you can go into test mode. Select [Service test]->[Touch Screen] to test the badly touch screen of SE Phones.
You will discover when you swipe the edge of touch screen, the touched result is very not satisfied. The lines you swiped will not accurate and appear like jags, or stick on the edge of the screen.
The touch panel made in China...? ;-)
Me too!
Hey!
i also have a xperia tipo....and i too have the sensitive problem
Could also be a kernel problem?
I remember I installed a kernel a while back that would make my screen hypersensitive; just hovering over the screen would already activate it!
I don't remember which one, it was back in the GB days. But I'm pretty sure it can be changed in the kernel.