XDA 2S Orange M2000 MDA III 3 Loose Keyboard Mechanism - MDA III, XDA III, PDA2k, 9090 General

Hi,
I've just got an XDA 2s, there is a gap about 1mm between the keyboard and screen, the gap is clearly visible on the bottom half of the phone, however there is no gap on the top half of the phone.
There is also side to side movement in the screen and it is extremely easy to accidently open the screen to reveal the keyboard. The mechanism is not at all rigid, could this be a manufacture fault.
I just wanted to know if anyone else has had this problem ? is ti only on the XDA2s or also on the the M2000 and MDA3.
I've had 2 replacements and the same problem is still there.
thx

yes they all have the same problem....

is this a fault and can it be repaired ?

Mine was nice and tight when it arrived, but now, 2 months later it is very slack.
Its a fault with the units - I guess they never stuck it on a jig and opened/closed it 10,000 times to see how it was afterwards.
There is a thread somewhere about dismantling the blue angel to tighten up the keyboard mechanism. I suspect however that it will come loose gain after a further month of use, and that most people will not want to be dismantling their units each month!
I doubt that it is a fault that can be easily corrected by HTC.
I cant understand why they did not include a catch to lock the KB in the open or closed position - with such a catch, the loose keyboard would not be too bad.
Nigel

almost too tight
My Siemens SX66 (from Cingular) keyboard is extremely tight and rigid. Granted I have not tried to see how many times I could open and use the keyboard in the almost month since I got my unit, but I have not detected any change in the opening effort or rigidity of the keyboard and I have used it quite a bit. I wonder if some of the initial production units which did seem to have significant issues with the keyboard are still not working their way out of the supply pipeline.
david

Related

PDA2k Loose Stylus

Folks:
My PDA2k stylus has become too loose and I am starting to drop it everywhere: my pockets, my car, etc. In all likelihood, if I don't find a solution pronto, I'll be using my fingers because of a lost stylus.
Is anyone out there having this problem? How do you deal with it?
Thanks in advance.
Fernando
my XDA2s is getting worse, its 2 months old and gets used, give it another month and i be needing to get a big big box of replacement stylus's
Stylus problem? no problem.
Hey guys!
I'd just leave the regular stylus in my MDAIII and I went and got these check it out : http://www.truetip.com
They have all kind of stylus stuff that may can work out for you. I bought a few :wink: of each and I hardly every use the one in my unit. I hope this helps, Take care fellas! :wink:
I've just encountered this problem and went the "Classy" way with my solution.
Magic tape wraped twice around the top of the stylus. Fingers crossed I'll have no more retracing my steps fun looking for a missing stylus. :lol:
hmmmn just put (stick) small neoprene inside the hole (opening)....
[5561 004.jpg]
[5561 006.jpg]
thanks,
jojo
Or just buy some more styluses i bought 3 from here and recieved the item next day. I'm also going to buy an xda2s handsfree from him as i have lost that 2.
http://search.ebay.co.uk/_W0QQsassZairportinfo
expansys.com has a lot of different kinds of stylus for PDA2K or similar. there are regular and with pen included.
expansys has offices in diferents countries. check yours.
Tano
Leave it in for service, it's the only way that HTC will understand that they need to go up some notches on the Hardware quality.
There is no way I'm taping anything on a 1.000,-$ unit
Mine is headding for service once more in the near future.
tano said:
expansys.com has a lot of different kinds of stylus for PDA2K or similar. there are regular and with pen included.
expansys has offices in diferents countries. check yours.
Tano
Click to expand...
Click to collapse
these ones are original styluses
http://search.ebay.co.uk/_W0QQsassZairportinfo
There is no way I'm taping anything on a 1.000,-$ unit
Click to expand...
Click to collapse
Good point. This thing cost more than my old car. Just whilt we're on the topic of hardware that was clearly not tested thoroughly before it as marketed, does anyone else's sliding mechanism scratch the keyboard?
yep on the left hand side. and i hardly ever use the keyboard so its not down to wear and tear.
to be honest the xda2s does feel cheap when its on your hand.
scratch on the left side of keyboard... hardly used the keyboard though...
and a gap between the lcd and battery slider on the right hand side...
I fixed mine with a single layer of tape around the top of the stylus. Now just enough grip to hold on.
rich
Mine went back to the O2 service centre on Sunday! The slider was never right from the day I got it (this one was my second) and I lost a stylus the other day. The sliding keyboard was so far away from the chassis I could see daylight through it!
I also had the "wear" makes on BOTH sides of the keyboard and the Sales assistant said that they ALWAYS get those on every unit they get back, which I'm told is quite a few!
I'm waiting on a response from them as I suspect as before, they will just give me a brand new one. Anyway, I'm thinking of Ebaying the XDAIIs and getting myself an Orange c550/Qtek 8200 (HTC Robbie) Smartphone as I'm not impressed with the build quality compared to the XDAII/IIi!
We'll see!
Dom
Loose stylus - Stylus falls out
I dropped my BA 5 meters onto a concrete floor. It landed on the corner and bent the corner in. I just picked it up and it still worked. I use it in a industrial enviroment so it looks ugly, but always works. My old Ipaqs couldn't handle a one meter fall onto carpet without cracking the screen.
Oh yeah! Here's the fix to the original problem on this thread. It's really a easy fix. It's been 5 months since I lost a stylus.
-Back up your data.
-Remove the cover you will find a small tab in the stylus channel intended to engage the notch cut into the stylus. Gently push the tab back into the stylus channel so that it will engage the stylus notch once again. Be careful if you push it too far it will break.
-Slide the stylus into the channel to verify that the tab again engages the stylus notch.
-Remove the stylus again.
-Apply a small dab silicone sealant (available at any hardware store) behind the stylus retention tab. This is the "V" shaped area between the tab and the case. Be sure to fill this entire area. When the silicone has cured it will become a spring with much better position memory then the original plastic tab had on its own.
-If your corner is bent straighten it now(see above)
-Reassemble BA
-Allow 24 hours for the silicone to cure before inserting the stylus into the channel.
I believe this is more then a repair, it is an upgrade!
Good Luck,
N2O2
The Low-Tech Way
I crammed a little wad of paper into the area between the case and the little plastic spring. Works like a charm!

Qtek 9090 keyboard

Hi!
I know there is a couple of topics, similar to this one.
But this time i would like to hear if any Qtek9090 (og similar model) owners, HAVENT had the problem with the keayboard slider getting loose.
Mine got loose after a week, I send to repairment, and they changed to whole slider.
now, a week after its loose again.
Is there anyone that havent had the problem? Is there qtek's out there that perfect?
Mine is still firmly sliding after 7 months
I even dropped it on a concrete floor , all kinds of damage but the slider is still perfect
ps : can I buy a replacement casing somewhere ?
I have exactly!!! the same experience as you do Paradroid...
:>
Well Mine is &/(), its loose, one of the screws is missing and I have gone to 7 shops to get a new styalist as the old one fell out never to be seen again due to wear it go loose as well.
When I pull my PDA out of my jeans, it comes out in two sections first the screen, followed by the Keyboard, I can't even get it out unless I am standing.
When I talk the keyboard justs drops down as if it wantes to say hello. Hey you can even see day light between the Keyboard and screen.
I think its a crap. Sorry My thoughts but happy for all of you that ended up with a usable model.
Thank you!
My point is to know if there at all is usable models, because then I will demand them to replace mine untill I have one that works.
I love the machine and couldnt live without it. But this is just to stupid. I dont want to send in my PDA in every 2 weeks, and then wait 3 weeks before getting it back, just because they have made crapy mechanism.
I paid almost 1200 USD for this toy!!

Loose Keyboard? How to Fix?

Anyone know how to tighten the slider mechanism for the keyboard?
My XDA IIs is really loose, if I hold the XDA upright and slide the keyboard
out it wil slide back down on its own.
Need to tighten this somehow.
Anyone?
Thanks
G
Thought I'd bump this one up as I to am having the same issue, anyone any ideas?
Paul
Same problem here, I took a piece of felt and attatched it right under the space bar it helped some would like a better solution if anyone has found one.
Only ONE SOLUTION = SEND IT BACK!
I've sent my second one back last week. If you look at a thread a few months ago regarding pictures of the inside, you can see that there are NO SCREWS in relation to the tightening of the slider. It's just metal sliding on metal so once it's worn, it's worn for good. With my typical usage these devices seem to have a life of about 4 months before I have to send them back. I'm waiting on number 3 now...
Hope this helps!
Dom
xdadom said:
Only ONE SOLUTION = SEND IT BACK!
I've sent my second one back last week. If you look at a thread a few months ago regarding pictures of the inside, you can see that there are NO SCREWS in relation to the tightening of the slider. It's just metal sliding on metal so once it's worn, it's worn for good. With my typical usage these devices seem to have a life of about 4 months before I have to send them back. I'm waiting on number 3 now...
Hope this helps!
Dom
Click to expand...
Click to collapse
You mean they replace the whole unit? or just the metal thing?
I had mine a couple of weeks now, and when I got the unit, the keyboard was tight as a V..... but now, i can push it out with no effort, good thing its protected in a metal case.
Xda Repair
I sent mine back today for both a loose keyboard and the fact that pressing one button seems to activate like 2 or 3 others.
My keyboard became too loose to stay up very soon after I first got the unit. I did however spill coke all over it and after that the screen stayed up perfectly for months
Probably not a recommendable solution though.
Lewis
How to fix the issue
You need to get a coffee can and then put the blue angel device in it. Fill it up with gas and light it afire. Now stop complaining and go buy a alpine. Blue Angel devices where the worst device HTC has ever released.
Mike
I fixed mine
The red color surrounds the responsible area of the mechanism slider.
So you just need tape and rubber matirial about 1mm thickness or use the same tape used on the housing "it's surrounded in yellow ", attach it from the back to force the cliper...
You can test the slider b4 closing the housing cover..
Do this at your own risk!!!
Good luck
the problem now is... how to open xda IIs ??
i already open from back side, but i can't separate the keyboard from the screen.... is there anyone who have step by step to separate keyboard from screen then we can solve this sliding problem.... thanks....
there are 4 screws holding the keyboard on the screen.. slide the keyboard all the way open and two are at the top and the other two you can access through holes on the keyboard that line up with them.. the parts that the keyboard slide on are not metal.. they are plastic and melted into place if you look closely.. you can take very small pieces of plastic and super glue them in the correct places to tighten the screen up some.. just takes a little enginuity

bounce on left side of screen

Hi guys
Got my replacement TP2. Screen protector went on perfectly .... ahhhhh
Installed and got radio app ... and it works well - thanks
I love the device .... the display is something else.
My only concern relates to the keyboard mechanism.
When closed, the leading edge (left edge of the phone with it in front of you) has some give in it and when you tap the screen on the left side you can feel the bounce (a little knock sensation).
I don't remember this on the first one, but I didn't really get time to play with it before it went back.
I'm comparing the mechanism with the TyTNII ... and there is something in the TyTNII construction that doesn't exist on the TP2. Front to back on both sides is a slippery plastic 'runner' that is about 1.5mm high. This ensures the mech slides at an even height as it closes. The TP2 doesn't have this and is therefore 'hinged' on the right hand side ... suggesting this give ... and therefore bouncing / knocking will be inevitable.
What are you guys seeing ?
Also ... my original TP2 had plastic film down the sides of the keyboard and across the back of the keyboard .... the new one has them on both sides but not at the back ... which is a puzzle ... I assumed they were there to minimise scratching from the mechanism movement ... particularly important with the 'give' that seems inevitable by this different design.
Paul.
Sorry about the bounce, but I need to know from all those that have got a TP2 whether or not they are experiencing the same bounce on the left side as I am.
Without that I can't take a decision between keep, exchange (reluctant as the rest of the device is perfect and I don't want to end up with some other issues on a new device) or send for repair (probably the worst scenario.
Please let me know.
Paul.
Mine "bounced" a little... but i think that's because it's a sliding keyboard ... and it's not clearly noticable...
by the way, i already lost one of the film-plastic pieces you're talking about... hope it don't harms the paint
Mines fine, no bounce at all
Thanks guys
Looks like it maybe a tolerance issue .... any other responses hugely appreciated.
Paul.
No bounce on mine either and I've only just noticed those little pieces of film, one of mine looks like it will be coming loose very soon.
mine bounces.
just noticed it, and then returned to this thread where i remember you talkin about bouncing edge.
perhaps im being overly concerned though. (....but if anyone else tries exchanging theirs because its bouncing, then so am I!)
The bouncing makes interacting with the device so distracting.
It's a real pain. It concerns me that given there are no raised sliders running down the sides of the keyboard as there were on the TyTNII, even if the device isn't like this as new ... the constant stresses on the mech from opening / closing and simply tapping the screen will result in all the devices getting it sooner or later.
I'm not looking forward to trying to get an exchange or refund. Suppliers understandably never like dealing with repeating issues ... and never seem to push back the problems on the manufacturer. HTC responded very quickly saying ... sorry you are having problems ... you can send it in for repair anytime in the 24 month warranty ... but I don't want a 'repaired' brand new device.
I've already stuck my MicroSD back into the TyTNII (still as solid as it was the day I purchased it).
Any more views, I'd be hugely appreciative. Feeling rather despondent :-(
Paul.
Hi guys
Need to make a decision today ....
I'm trying to decide if all devices will end up with this issue because the raised bars on each side of the TyTNII keyboard don't exist on the TP2 ... or if the loose mech which causes the bounce only affects the 45-50% I'm seeing from the polls I've done.
This is a bit of a worry. I really want this device but having it bounce up and down every time I touch the left half of the display will drive me mad.
Sorry to ask again ... but thoughts please.
Paul.
I think i know what your talking about and on mine if i press on the very edge (not the screen on the chrome) it will flex but thats all the way around i've not noticed any issues with it "bouncing" while using it for quite a bit now.
The bounce is also on the Xperia, is cause of the keyboard.
On the TyTN II there was no bounce, cause of the mechanisem being diffrent.
Yes I also had it on several X1 units, there is always little movement in these types of designs. I would rather have the bounch than have it scrape/scuff the keyboard. I contacted HTC regarding this issue they say it is perfectly normal.
The bounce on my unit has so little movement. This little niggle is not enougth for my phone to go back. Everythhing else is perfect very happy with it
Yes ... it clearly varies a lot.
My TyTNII still has no movement at all - had it probably 2 years. I'm sure this is because of the spacer bars down the side of the keyboard.
The X1 had a little movement ... but nothing like I experience with my TP2.
You actually feel it move down and knock with every single soft touch screen press when you are over the left half of the display.
A girl in customer service at HTC is escalating this for me today. She tells me that she has had several calls from people complaining about the same issue ...
Some devices are obviously a lot looser than others.
Paul.

Returning phone to MPD

After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Mine went back I had it one day, They called me when they received it and then acitoned a refund. The Touch Pro 2 is a terrible built device for something that cost's half a grand.
I have gone back to the Touch HD but really miss the keyboard oh well at least my device isn't going to fall apart. My partners device was perfect and now after a month of use it is now wobblying when you touch the screen and slider is so loose.
sorry you need to mail the webshop and wait for your reply sometimes they reply quick other days they take a while to reply. It will get worse get it replaced or refunded is my advice.
had two deviced now and sent both back. i cross my fingers the third onw will be without any isues. think MANY bad manufactured devices are out there
on my 4th so far and not 100% happy, wobble in the screen when tilted. Very bad design from HTC, poor build quality.
wobble in the screen would not be such a big problem for me i never tilit the screen. hope ill get a device with no other problems next time.
i cant understand why they built this useless tilt feature into the slider the slider could be much more "robust" without this tilit mechanism.
Say it ain't so....
How common are these screen issues that you guys are mentioning, the wobble and such? These issues that you folks are bringing up are starting to worry me, and what worries me even more is that some of you went through 3 or 4 of the TP2s already, leading me to believe that these problems are more widespread than I'd like. I've been anticipating this phone's arrival since February and I really hope that these issues aren't so common that it turns the TP2 into a total let-down instead of the great device that all this hype is leading me to believe. If at all possible could you guys please post updates on your situations?
thanks, and I hope all works out well for you guys.
What do you mean by a wobble? Is the screen itself deformed or are the letters/pictures deformed on the display?
Maybe you can post a picture or something?
I hardly ever use the Tilt feature. When I first heard about it I thought it was brilliant, still looks cool, but it isn't comfortable to work with ...
the wobble issue is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=524641
some people are worried about the screen wobbles a little bit when its tilt like in this video:
http://www.youtube.com/watch?v=I6A5v-DR1A8
i think this is ok if it is not too much.
BUT i had two devices with a problem similar to this video and thats absolute not ok for me:
http://www.youtube.com/watch?v=BObBGt40hYg
the screen wobble isnt such a big problem for me, it makes it easier to slide out flat.
my problem is with the flex on the touchscreen. it feels like you push down on one plastic layer which then hits the lcd behind, making it less sensitive in the centre than the edges where i dont have this problem.
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Hi lhwparis
real glad you posted those videos of the wobble. I was beginning to think it was something quite serious, but i see that kind of bounce in most tiltable systems. So not so worried now.
Has anyone done a poll yet of how many people have a phone that does this? strange that its not the same with everyones.
what do you mean with "bounce"? video 1 or the beginning of video 2.
i think the wobble when screen is tilt is normal on most phones (only some without wobble) and thats not a great problem. the second video with the gap between the display and the phone in closed position is a realy great problem for me.
yes i did watch both, i guess im refrerring to the wobble, whilst its open.
perhaps the bounce whilst its closed is not so normal, although again im not sure how much of gap would be a source of concern.
I've got to be honest here. I am one of the fussiest people in the world when it comes to gadgets, but I think there is a lot of over-reaction about the "wobble" issue. The mechanism which allows the screen to tilt will have some "play" in it - otherwise you'd never be able to slide the keyboard out. The same "play" is what means that there is a gap between keyboard and screen - and this will be larger on the side nearest the power button, and it will give a little when you push on this side of the device, as the two halves are held together by the hinge at the opposite edge. It's unavoidable - even if your device doesn't do this from new, I can pretty much guarantee that it will do so within a few weeks. If the hinge is actually loose - so the screen doesn't stay put where you leave it, or if the slider mechanism works without you wanting it to, then you have a problem - but small gaps and small amounts of play in the mechanism are not only normal; they are what prevents damage from operating the mechanism.
"Give" near the centre of a large touchscreen is also pretty common - it's difficult to get the touchscreen to lay perfectly flat, as it is only secured at the edges. Again, there will be a degree of variation between samples, but this is another thing that will change with time. It also quite often varies with air pressure - if you take any touchscreen device (other than the iPhone, which uses a different principle) up in an aircraft, the touchscreen will frequently bulge out more from the screen due to the reduced ambient pressure and the small amount of air trapped under the touchscreen.
I really think that some of you are getting a little too over-stressed about this - 99% of these devices are fine. Leaving aside anything else, these will all have been tested in the factory, and mechanical function of the screen hinges and touchscreen will have been tested on every device before it was packed.
still, its disturbing to hear how many people are getting differences in their build quality. perhaps this is why tmobile uk are not going to be launching the device?
lhwparis said:
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Click to expand...
Click to collapse
The flexibility in the hinge is nothing to do with the resistiveness of the screen. Regardless of the screen, there should not be this amount of flex in the hinge.
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket
no you are right, but the gap has got bigger in the middle since when i first got it, and comparing it to my friends HD the gap is far greater. There is barely any travel when it comes to the edges, and I see no difference of why this couldnt be the same for the centre.
shure2 said:
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket.
Click to expand...
Click to collapse
i said that wobble is normal in all posts before but i sent back my two devices because of the issue shown in this video (at the beginning):
http://www.youtube.com/watch?v=BObBGt40hYg
so you want to tell me its normal that i can lift of the screen more than 5mm in closed position?
my friend has a TP2 too and he cant lift of the screen from device and there is nearly no gap!
shure2 said:
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Click to expand...
Click to collapse
Good luck..
The screen went really weird on mine, colours all messed up so on. Emailed mpd, which of course they didn't answer in a timely fashion so I phoned them to which they refused to help me over the phone and told me to email.
Half a day later I get a reply refusing to take it back as I've had it for over seven days and to send it to Regeneris or whoever they're called so I did that. The idiots at MPD failed to realise Regeneris wont' repair these phones, and then forward it on to HTC .. which of course it bizarrely taken them three days to do so.
Apparently now HTC have had it a week, and I've been bugged Regeneris every day, and the answer is the same .. "We've not heard anything, but I'll email them again" Either they've not emailed them as promised or HTCs customer service is evern worse than MPDs.
I've now been without my TP2 for over two weeks, with no sign of getting back and needless to say I'm pissed off!

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