Query: Simultaneous GPRS data transfer & Voice call - P3300, MDA Compact III General

I have an MDA C3. When web & walk is transferring internet Data and a call comes in, the phone does not ring. It goes directly to the voicemail.
T-Mobile customer service tell me that this is correct as you can either transfer internet data or make a call.
Is that right? I thought that was with WAP which is analagous to dial-up. Surely GPRS is analagous to Broadband.
Anyone else want to try this:
Go to Web & walk home page. Attempt loading up the guardian page (This will take a while). Whilst this is loading, call your phone number and see if it rings or goes direct to VM.
I spend lots of time browsing so I must be losing lots of calls!
Feedback greatly appreciated.

From what I have heard only UMTS devices can support simultaneous voice/data.

Yes - but not GRPS that uses GSM band instead of UMTS.
However, some devices have troubles keeping the data link active when a call comes in.

I am having the same issue (also on T-Mobile UK).
Then IE is running or AS is downloading my mail (I use direct push) all my calls go straight to voicemail.
This is worrying as I just moved over to T-Mobile for the web n walk package to allow me to have instant e-mails. This is a pain if it means I miss calls whilst my mail is downloading.
You'd think that the chances of the 2 coinciding are slim (I don't get a lot of mail, maybe 10 per day) but the wife has already complained 3 times since Friday that she went straight to voicemail, and each time it was exactly as i got a new mail.
Is this a limit of GPRS, the Orbit or just T-Mobile?
Thanks
Dae

I was surprised too... Thats why I posted the query. I thought my phone and/or SIm were faulty. But T-Mobile tell me thats how its supposed to work.
With W&W and Email, Its really hard for someone to get through with a voice call. It was worrying for me as I tend to browse the net whenever I am waiting around. This means that when I am on the bus surfing, no one can get through to me!!
Surely if there is a limitation, then the phone should give precendence to the Voice call. After all, you can pick up your emails or surfing where you left off.
I would really be interested to see if this is a T-Mobile only problem.

No itschase is spot on.
It's not a t-Mobile problem, it's the same for any GSM based network.
Only 3g (UMTS) phones can do data and voice at the same time. No matter what network you are on.

I have just run an experiment in the office as follows:-
Me (artemis with v3 black and blue) - Voicemail when data active
person 1 (MDA compact III - v3 black and blue) - Voicemail when active
person 2 (hermes) - no Voicemail when active.
We are all on t-mobile UK, and therefore it doesn't look like a network issue, but maybe a ROM problem?

daesimps said:
therefore it doesn't look like a network issue, but maybe a ROM problem?
Click to expand...
Click to collapse
What problem? Everything is working as it supposed to. If it's so important to you. Go buy a 3g phone!

I now fully appreciate that 3g phones are the only ones to support this type of behaviour.
I was trying to be helpful and post the results of my test as at that point I didn't realise that only 3g phones worked as such. I was lead to believe this by wikipedia:-
"Class B
Can be connected to GPRS service and GSM service (voice, SMS), but using only one or the other at a given time. During GSM service (voice call or SMS), GPRS service is suspended, and then resumed automatically after the GSM service (voice call or SMS) has concluded. Most GPRS mobile devices are Class B. "
Obviously this is not the case.
Bring on the HTC Kaiser!!!

Gajet said:
What problem? Everything is working as it supposed to. If it's so important to you. Go buy a 3g phone!
Click to expand...
Click to collapse
I incorrectly assumed that whilst browsing, if a voice call comes in, the phone would give priority to the call.
If I had known what I know now at the time I signed my 18M contract I would have bought a 3g Phone! Its just annoying that i'm stuck with it for another 12M. T-Mobile push the fact that they have set the internet free... but what they fail to get across to everyday users is that its "AT THE EXPENSE OF THE VOICE CALLS"

Because T-Mobile forced you to buy one of their 2.5g phones rather than one of their 3g phones?

I have no problem receiving phone calls while browsing the internet on the P3300.

cduijker said:
I have no problem receiving phone calls while browsing the internet on the P3300.
Click to expand...
Click to collapse
Neither have I to be honest, the issue only arises while you are actively downloading data. However once the website has loaded, you are free to accept calls again whilst still looking at the site in the browser.

Gajet said:
Neither have I to be honest, the issue only arises while you are actively downloading data. However once the website has loaded, you are free to accept calls again whilst still looking at the site in the browser.
Click to expand...
Click to collapse
As a test I started downloading a dummy 32MB testfile on my P3300 (from speedtest.bbned.nl) and I called my mobile with another phone.
There was no problem; I received the call while downloading the file.
Maybe it depends on the operator? I am in Holland on T-Mobile

daesimps said:
I now fully appreciate that 3g phones are the only ones to support this type of behaviour.
I was trying to be helpful and post the results of my test as at that point I didn't realise that only 3g phones worked as such. I was lead to believe this by wikipedia:-
"Class B
Can be connected to GPRS service and GSM service (voice, SMS), but using only one or the other at a given time. During GSM service (voice call or SMS), GPRS service is suspended, and then resumed automatically after the GSM service (voice call or SMS) has concluded. Most GPRS mobile devices are Class B. "
Obviously this is not the case.
Bring on the HTC Kaiser!!!
Click to expand...
Click to collapse
Hi,
It's not enough to have a class A (2G) device, but also DTM (Dual Transfer Mode/Simple Class A) support has to be active in the specific network, otherwise only 3G device on 3G network will provide Class A (simultaneous voice & data).
In fact, there are quite many models from Nokia during last year that support DTM, but as already mentioned, it's not enough.
FYI,
Zohar

cduijker said:
As a test I started downloading a dummy 32MB testfile on my P3300 (from speedtest.bbned.nl) and I called my mobile with another phone.
There was no problem; I received the call while downloading the file.
Maybe it depends on the operator? I am in Holland on T-Mobile
Click to expand...
Click to collapse
Is that an EDGE network ?

I got the Artemis with PV Black&Blue v3 ROM.
I can receive calls while pages are loading in IE.
I think this is a provider problem.
The phone provider has to intercept your GPRS connection and establish the GSM connection. Maybe T-Mobile just rejects calls while a GPRS connection/transfer is active.
A1 intercepts the page download and my call comes in.
When I pick up, the GPRS connection is closed completely. (not just pending)
So receiving calls while surfing is no problem for me with Austrian A1 provider.
Any other experiences?

Gajet said:
Is that an EDGE network ?
Click to expand...
Click to collapse
no, just gprs; no edge.

cduijker said:
no, just gprs; no edge.
Click to expand...
Click to collapse
...then it's no way you'll get simultaneous voice and data (class a).

Related

Using GPRS and Phone at the same time (O2 IIs)

I've had all three HTC products and really love the IIs. I also have a T-Mobile branded IPAQ 6315. On the IPAQ, I'm able to use GPRS to surf the net, and at the same time I can place calls, which is really helpful because I can view the screen while surfing and have the speaker-phone on so I can talk and look at the screen at the same time.
When using the IIs, I'm only able to use one at a time, or so it seems. Does the IIs have the capability of using both at the same time like the IPAQ? The IIs I bought has never been locked and was purchased new.
Thanks for your help, I live in the States.
Good question...
Any answer...
Come on we can't let HP beat us on this!
Hi,
well, this kind of feature will most likely never be available to an XDAIIs/MDAIII. What determines whether that is possible is the class of GSM chip being used. The iPAQ 6315 appears to be using a Class A chip, whereas the XDAIIs/MDAIII seems to have a Class B chip (http://www.gsmworld.com/technology/gprs/class.shtml).
Treo
It only works after the page is finished loading.
Is your HP a CDMA version orGSM?
On GSM, you can't do GPRS and Voice at the same time - GPRS is suspended. Technology limitation.
UMTS you can, and I think CDMA2000
Anonymous said:
Is your HP a CDMA version orGSM?
On GSM, you can't do GPRS and Voice at the same time - GPRS is suspended. Technology limitation.
UMTS you can, and I think CDMA2000
Click to expand...
Click to collapse
As said above: http://www.gsmworld.com/technology/gprs/class.shtml. You can with Class A.
On my motorola phones the phone rings and the gprs stops. On the pda2k it just merrily keeps working and the phonecall goes to voicemail.
This is something I'd actually like to turn off as I prefer being interrupted if someone is trying to get hold of me.
Anyone know how its done?
jacoch said:
Anonymous said:
Is your HP a CDMA version orGSM?
On GSM, you can't do GPRS and Voice at the same time - GPRS is suspended. Technology limitation.
UMTS you can, and I think CDMA2000
Click to expand...
Click to collapse
As said above: http://www.gsmworld.com/technology/gprs/class.shtml. You can with Class A.
Click to expand...
Click to collapse
Very clever - this is a TECHNICAL SPECIFICATION.
Can you name ONE device that is GPRS Class A?
For the other user - GPRS has been setup by most operators to be a secondary service, or in other words, a GSM call should go through. The only time this won't happen is if you are intensely receiving data for >2s, eg like during a mail sync or ftp download, where the GPRS modem is going flat out
it doesn't work
I used to use it with t-mobile on the 6315, and costumer service told me that it will never work, hardware limitations!
In fact every time i was online, I will miss calls and the will go to voicemail, not even ring!
I was hoping for it too!
:evil: :evil: :evil: I am looking for the same answer as well. Is there a settings on the IIs so that I could either take the call or deny the call while I am on GRPS session?
With the SE P910i it will do that with some tweeking on the connection name that may be specific to my operator (FIDO).
I used the following connection name on the P910i everything works perfectly afterwards:
<account name>
However, the PocketPC OS do not like <> characters in the connection name.
Southern_Man said:
Can you name ONE device that is GPRS Class A?
Click to expand...
Click to collapse
Sony Ericsson P900 (my previous phone)
If you put GPRS/GSM on auto it quite happily let you do both at once. Occasionaly it warned you that outgoing phonecalls would suspend GPRS and likewise it dropped them on incoming calls, but 95% of the time I could surf+talk at the same time :-(

phone not reachable while using gprs

Whenever I connect my jasjar to gprs anyone trying to call me gets a "User not reachable" message.
I contacted my service provider and they told me that this is because all the four incoming ports are busy in data transfer that is why a user not reachable message is played.
This is a very big problem for me as I m connected to net most of the times and also dont want to miss any calls
Hoping someone has a solution.........
I had the same problem the other day on my XDA IIi, family trying to call and not getting through but i was playing around a lot on the web. I nearly always have my GPRS connected and usually don't have any problem receiving calls, must be just because i was downloading at the time.
Hey, there is a registry hack in the wiki about keeping gprs open all then time. Would there be another possible to keep one channel open for gsm all the time ??
regards,
Ruud
unfortunatly, this is the radio design or limitations of most gsm radios. It uses a radio that can only have GPRS active or Voice active. If you can use utms, you can have both utms and voice active.
It is only an issue when data is actually active (downloading or surfing) . Its ok if gprs is connected, only problem is when it is actually transmitting or receiving...
there is currently no utms network available at my place right now
Is there any way to keep one of the ports free for recieving voice calls only while others can take gprs data
Hi Pankaj bhai,
Assuming the signal strength is good...U will receive a call while u are surfing the net...but not when downloading any file...I use "GPRS Always ON" and I do not face any problems receving the calls.
Are you Airtel? I had this problem - when I was in Delhi - Had to call and ask them for FULL service.
Seems that they have partial GPRS and full GPRS.
Class 2 ( ithink this is what it is called) means that data call will be dropped when voice comes in - so if you are doing anything on web/dl - it should stop to give way for voice - which is not happening in your case.
I love UMTS - you can do both - my emails keep on arriving even when i am talking on phone.
ya nitin i m on airtel
I had complained to them regarding this bt they said this is a limitation with gprs technology and presently there is no solution
I dont have a prob while i m connected bt i dont recieve calls when downloading data.
by the way which umts u r using
No - the way GPRS is designed, data is bumped off when you get voice call. Those people at Airtel didnot know anything - so you have to keep on pressing. It was more than 1 year back in Delhi. Its called class 10 service (I think - not class b or c as i wrote earlier). That time there were 2 kinds of GPRS - 150rs (which they advertised and was crippled) and a hidden 499rs one. Its all about the number of channels used (sorry - I have not updated myself on 2.5G)
In short - you got to ask them - getting engage tone when you are using data is not service - Airtel is not giving you proper service. Ask softly first - then rudely (thats the only way they listen)
I am in Dubai - using Etisalat UMTS.
I am too with Airtel and that 150 Rs unlimited..using since 2002...In all these days with various cell phones...I found that receiving a call depends on the GPRS signal strength..if it is good...i still can receive tha call..I hv been able to receive a call while d/l from web.
Nitin is right people at Airtel are usless(Gadhe hai sale)
thanx 4 help guys
I now know what to ask for
probably i ll b able to get the full service now
But guys u r damn rite most of the ppl at airtel r idiots they r nt taught anything except talking blah blah
thats wht i love bout this forum nice helpfull ppl everywhere

Calls possible with HSDPA Data Transfer?

Hi all
I experienced some problems since I upgraded to WM 6 (official Tytn Europe Version)
If there is a active Datatransfer in HSDPA Mode, i cannot make or receive a phone call. I already tried several Radio Versions (1.43/1.48/1.50), but no success. When I disable HSDPA, it works fine.
Does anybody has same issues with HSDPA?
Thanks
Marc
Vodafone issue
Hi - are you using a vodafone network? I know that there are issues on the network that are preventing some operators from supporting voice and data at teh same time over HSDPA....
The operators I know about are planning network upgrades or patches to solve the issues (which are not just limited to Windows Mobile devices apparently)
I can make calls -> versions below I don't think this is just a phone issue though. I think some operators can't do it.
I have the same problem as you have.
It is because of the infrastructure of my provider KPN that I have this problem. When I disable HSDPA then all works fine. So no I only use HSDPA when I want to browse on the Internet.
****ty but now I know why.........
Hi all
Thanks for the confirmation.
I also disabled HSDPA for now.
Now I will the push the guys in the network department to fix this issue......
Just got the answer from the tech guys. Operators with Ericsson UMTS/HSDPA Network Equipment are affected by this. The Operator has to rollout a software update to fix this issue.
Cheers
Marc
I am on AT&T and have never been able to do data and voice at hte same time.
I'm on At-T in Nyc and my HSDPA works just fine calls while on data and vice versa
I'm in South Florida and I'm constantly using Internet Sharing in HDSPA mode while talking on my Jawbone... (takes "jawbone of an ass" to a whole new level, ehehehe!)
Dr Puttingham said:
I'm in South Florida and I'm constantly using Internet Sharing in HDSPA mode while talking on my Jawbone... (takes "jawbone of an ass" to a whole new level, ehehehe!)
Click to expand...
Click to collapse
OK, now THAT is the funniest thing I've read here! Thanks for the laugh!
I saw the jawbone at the ATT/Cingy store and wondered if I should splurge on it since I already have an H500 and an H700 from Motorola. My problem is I ride bike a lot and the wind noise makes it impossible to have a conversation with an H500. It is possible but a little difficult to talk while riding using the H700. I was wondering if you had any experience with the Jawbone under similar conditions?
Regards,
George
OOPs - That was meant to be PM, sorry folks!
The Hermes is able to do both. Phone calls and data (HSDPA\GPRS\EDGE) at the same time. Your data speed does take a hit due to bandwith.
However if you cannot is because is 99.999% the network NOT the phone. I had a Hermes long before the network here in Canada supported HSDPA. So I could only do one at the time. At the beginning of this year they finally updated it and I have been doing both at the same time with wild abandon no problem.
Check with your provider.
@gmgonzal - the Jawbone will probably be the best you can find for your enviroment. I only use it in my Toyota when driving. People can't tell that I'm on a cell phone. I had a NxZen which I liked for a while but this is better, IMO.
@agovinoveritas - indded, that's the biggest reason I upgraded to the 8525... no more missed calls when I'm using the internet (or receiving an email at the same time..)
It's the network. All operators that use Ericsson 3G equipment suffer from a bug in the Ericsson kit that prevents simultaneous data/voice. All Nokia equipment works fine. T-Mobile in the NL use Nokia and have no issues. KPN and Vodafone NL use Ericsson and have this issue. KPN are currently upgrading their Ericsson equipment to correct this issue (ETA end 2007). I do not know about Vodafone NL. It is safe to assume that in other countries these providers use the same kit so you should be fine with TMO, regardless of where you are.
Does this issue include that my telephoneconversation can be disconnected?
I had this problem with the WWE WM5 HTC rom using the Vodafone NL network. Now I have uograded to the Dopod WM6 ANZ version it's all fine...

3G / 4G Mobile data doesnt work when active call is in progress

Hi guys,
Did anyone here notice that when you have an active call which is on loudspeaker, you cant browse the web with your mobile data! I am hoping this is a setting which i can disable / enable to allow me to browse the web with my mobile data when currently on a phone call with someone.
Quite annoying and i am not sure if its a bug or a settings.
Would appreciate it if someone can shed some light
Thanks!
irishwill2008 said:
Hi guys,
Did anyone here notice that when you have an active call which is on loudspeaker, you cant browse the web with your mobile data! I am hoping this is a setting which i can disable / enable to allow me to browse the web with my mobile data when currently on a phone call with someone.
Quite annoying and i am not sure if its a bug or a settings.
Would appreciate it if someone can shed some light
Thanks!
Click to expand...
Click to collapse
The same to me. But i know it isn't because of the phone or miui. If your carrier doesn't support VoLTE, the phone will temporary be disconnected 4G during calls.
Search VoLTE in question and answer forum
Hey guys,
Doing tests it seems to be a bug.. I have 2 Sims in my phone, if I get a call on SIM 2 which I use for receiving calls (this has no mobile data) and I try to browse the web it does not work, my SIM 1 is the SIM I use for browsing the web with mobile data because I got unlimited data on that SIM. It seems that when on a call with SIM 2 and I try browse it is using SIM 2 for the browsing (but this fails because I got no data to use on SIM 2). If I get a call on my SIM 1, I can browse the web successfully while on the call! So it seems to be a setting or a bug or something to that effect? Nothing to do with volte etc.
Any ideas?
I rang my operators and they all allow for browsing and phone calls.. doing standard tests the above is what I got. So it seems to be a dual SIM issue or something?
irishwill2008 said:
Hey guys,
Doing tests it seems to be a bug.. I have 2 Sims in my phone, if I get a call on SIM 2 which I use for receiving calls (this has no mobile data) and I try to browse the web it does not work, my SIM 1 is the SIM I use for browsing the web with mobile data because I got unlimited data on that SIM. It seems that when on a call with SIM 2 and I try browse it is using SIM 2 for the browsing (but this fails because I got no data to use on SIM 2). If I get a call on my SIM 1, I can browse the web successfully while on the call! So it seems to be a setting or a bug or something to that effect? Nothing to do with volte etc.
Any ideas?
I rang my operators and they all allow for browsing and phone calls.. doing standard tests the above is what I got. So it seems to be a dual SIM issue or something?
Click to expand...
Click to collapse
Looks like the SIM you're making the calls from doesn't support VoLTE or doesn't have it enabled. Without it the phone will drop to 3G when making calls and you won't have data.
Are you using the 8/128 Chinese version in the US? Is the 4g LTE connectivity good ? I' d like to purchase the Chinese version since it has more RAM and use it with t-mobile but I see that the international version supports a few more bands but only comes with 6 GB of RAM.
I live in ireland, i have the 8GB ram china rom version. Now running eu rom.
See even if 4g goes i can use mobile data with 3g?
If i purchase mobile data for sim 1, i can browse the web and have a call and vice Versa with sim 2.. i dont think its todo with volte, i think its because im on a call with like sim 2 and the phone doesnt no to use sim 1 for data?

Question Problem to use Motorola Edge X30 in USA

Hello, first of all I want to say that my native language is Spanish and I am using the Google translator to write this, so there may be writing errors and apologize.
Buy a motorola edge x30 and the imported import from China. The phone is unlocked to be used with GSM networks from anywhere in the world. When I bought it, I was with Metro PCS but in Metro I was told that the phone was not compatible with the 3G networks of them. After that I started to investigate and find a web page called kimovil and there I saw that the edge x30 was compatible in the USA with all the networks of 3 suppliers: Cricket, AT & T and T-Mobile: I choose to use change to metro by T-Mobile.
Immediately I left the T-Mobile store after making the change I have tried and could receive and send SMS, receive and make calls, and get access to the Internet without any problem. After a couple of hours of having activated services with T-Mobile, the phone could not or receive more calls (the Internet and SMS continue to work normally, the problem is only with calls). When I try to call someone, the call is not done and says "Hanging Up". I tried everything: Factory Reset, Networks Reset, modify network configuration, everything ... and I can not solve the problem. I went to T-Mobile to tell you about my problem and they tell me that the problem is not them but my phone.
If anyone knows how to solve this problem, I would greatly appreciate the help because I feel frustrated. Thanks
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
[email protected] said:
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
Click to expand...
Click to collapse
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
I'm not sure, but it supports 5G in N1/N3/N5/N7/N8/N20/N28/N38/N41/N78 and 4G in B1/B2/B3/B4/B5/B7/B8/B12/B17/B34/B38/B39/B40/B41. or check volte settings.
you may try to install "carrier services" app by google from the play store. it solves some of my problem with data connection.
jorgerios15 said:
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
Click to expand...
Click to collapse
Yes I have the same issue. Whenever I make or receive voice calls, the phone falls back from LTE to 2G. I looked everywhere on the phone for 'VOLTE' settings but could not find it. Does VOLTE work for this phone on Tmobile? Very frustrating.
Has anyone been able to find the solution for the calls switching back to 2g? I love the phone but this is extremely annoying. I'm on T-mobile. Thank you

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