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Tricky question for everyone..
I'm one of the unlucky few whose push notifications died recently. I still get them for things like email, sms, Xbox, Messenger, eBay app.. but other things like Alpha Jax, Who's Near Me and a few others now give errors that they can't connect to the push servers. I've read this is an issue related to MS directly.
I'm wondering if anyone that received NoDo can confirm this was resolved by the update? Many like me were hoping so. So far the only resolution has been to hard reset but I'm avoiding this at all costs if possible.
EDIT:
Peew917 has confirmed below that the NoDo update has not fixed this issue. Sad but true.
pistol44 said:
Tricky question for everyone..
I'm one of the unlucky few whose push notifications died recently. I still get them for things like email, sms, Xbox, Messenger, eBay app.. but other things like Alpha Jax, Who's Near Me and a few others now give errors that they can't connect to the push servers. I've read this is an issue related to MS directly.
I'm wondering if anyone that received NoDo can confirm this was resolved by the update? Many like me were hoping so. So far the only resolution has been to hard reset but I'm avoiding this at all costs if possible.
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Click to collapse
+1 same here
Still waiting for the update. At least we will have a backup to restore after the update.
Sent from my HTC HD7 using Board Express
Have you try to reset your phone ?
rudyhuyn said:
Have you try to reset your phone ?
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We all know resetting the phone fixes the issue. However some people are reluctant to do it in fear of losing apps that are non longer on the marketplace (and game saves if you play games).
I have the same question, would be good if someone could give a straight answer.
Peew971 said:
We all know resetting the phone fixes the issue. However some people are reluctant to do it in fear of losing apps that are non longer on the marketplace (and game saves if you play games).
I have the same question, would be good if someone could give a straight answer.
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Click to collapse
Well put sir.
Who wants to voluntarily spend an entire day redoing their phone from scratch? Not me.
Alright, just got NoDo and the push notifications still don't work .
I'm gonna have to hard reset and lose a couple of good apps along with my game saves.
By the way, I got NoDo by doing the trick in the following thread:
http://forum.xda-developers.com/showthread.php?t=1011663&page=2
Peew971 said:
Alright, just got NoDo and the push notifications still don't work .
I'm gonna have to hard reset and lose a couple of good apps along with my game saves.
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Wow.. thanks but that seriously blows as I'm in the same boat as you. Since my phone is T-Mobile branded I may as well reflash to a NoDo ROM and do everything over from scratch anyway.
Damn you Microsoft.
Before you flash, Wmpoweruser has a rumour that Telus is getting NoDo tomorrow.
I can't see NoDo, captain!
Peew971 said:
Before you flash, Wmpoweruser has a rumour that Telus is getting NoDo tomorrow.
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Sadly I'm using an T-Mo HD7 unlocked on Wind Mobile so you're tips won't work in my case. I will be researching tonight what my best route is then mentally preparing for the hard reset. I'd rather stab myself in the eyes.
pistol44 said:
Sadly I'm using an T-Mo HD7 unlocked on Wind Mobile so you're tips won't work in my case. I will be researching tonight what my best route is then mentally preparing for the hard reset. I'd rather stab myself in the eyes.
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Ok, I'm gonna do mine now. Quick and fast like Hansaplast, a good cry and it's over .
Gonna miss Diodict and Engadget.
Peew971 said:
Ok, I'm gonna do mine now. Quick and fast like Hansaplast, a good cry and it's over .
Gonna miss Diodict and Engadget.
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Click to collapse
How many times have you performed a hard reset?
I'm using an unbranded Omnia 7 for T-Mobile US. I'm not even going to bother with all this NoDo flashing ROM crap and/or trying to officially update it for fear of the horror stories that I've read on here.
manny84 said:
How many times have you performed a hard reset?
I'm using an unbranded Omnia 7 for T-Mobile US. I'm not even going to bother with all this NoDo flashing ROM crap and/or trying to officially update it for fear of the horror stories that I've read on here.
Click to expand...
Click to collapse
It's my first one, I always tried to avoid it to keep some apps that are no longer in the marketplace. But now that NoDo is there, we might not get another update for months so I might as well do it now.
Something just hit me... NoDo didn't fix the apps already installed, maybe if I had deleted and reinstalled them then it would have been different. We would need someone to try this just in case (I already did the reset).
That's just a thought but I doubt Microsoft fixed that since they never mentioned it.
We're trying to determine the "root" (pun intended) of the problem so if you wanna come in here and start a fight go find a local bar to do so. We need to try and locate the source of the problem so either post something useful or walk away.
There seems to be some confusion and I dont know if its being ignored or what but theres an issue with these kernels that needs to be looked into further before new ones continue to be released.
Theres an obvious problem for a good amount of people and everytime I look I see comments that there isnt a problem. So heres everything I could quickly find regarding it.
Now Im not trying to be a **** about this but I dont get how the issue is unheard of when its one of the biggest topics in this section. And so we're clear, this is happening in ALL kernels. Unfortunately its been more profound in Zedos because it seems more people went with his method.
All Im asking is before more and more kernels are released that someone at least acknowledge the problem and see if it can be addressed before more and more people root and start complaining because they were told there was no LO.S. bug
zedomax said:
data drop? dunno about that, this shizzle will not drop. It's ZEDOMAX!
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zedomax said:
jump and we will find out. no they should be worked out. there was no data loss kinks in da first place, where did u get that?
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________________________________________________________________________________________________________
joetemp75 said:
Man I was fine then I flashed v5 and got the no signal issue
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SupahDave said:
Everything seemed to be fine last night but today I've had 4 separate times now where my phone has lost signal all together and needed to be rebooted to get phone/data back. When this has happened I tried going into About-->Status to see if I could see anything odd and I kept getting a FC of com.android.phone
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jimbobtexas said:
I did. No love. I'm without a signal, period.
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MILH0U5E said:
Got the no signal issue here too. I put it in airplane mode overnight and upon waking this morning the no signal circle was there. I had to do a reboot to get 3g and cell signal back.
Looking forward to seeing this process develop.
Sent from my SPH-D710 using XDA App
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Click to collapse
wbyrd said:
Yeah this just happened to me too, everything was fine this morning then I played a game of solitaire and after going back to my home screen I saw the circle. Rebooted phone and everything came back on. It's possible that the circle was there before I played the game of solitaire but I didn't notice until right after I quit playing.
Hopefully it gets straightened out soon. At least rebooting fixes the problem, I can handle rebooting for a little while if needed.
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plmiller0905 said:
I can't really deal with the issue of having no service. My daughter has a heart issue and can't afford to miss a call. It's not like I walk around all day literally looking at my phone's screen seeing if I have service or not.
I did reboot...so like your's my service is back up.
But I definitely hope this gets fixed soon. I'd rather have root with broken heptic feedback than the inability to receive calls.
But I'm sure the Op the get it fixed...
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volwrath said:
I've had a dead call issue and also tday my radios were just dead and there was a circle in the middle of the notification barr. A reboot fixed the issues each time, but I think it might be a problem. I thing newer kernels will also fix said issues. Still very satisfied
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JLine05 said:
I am having the issue of the phone (voice) and sms not working. Strange because everything else is working fine. Does anyone have any ideas? Thanks.
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mcflargen said:
Still seems to have the data drop issue. Popped it on the second u dropped it, was great till a min ago. least a "restart" fixes it.
Sent from my SPH-D710 using xda premium
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joetemp75 said:
Man I just lost data again. This sucks
Sent from my SPH-D710 using xda premium
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kindaskimpy said:
I'm giving this one a try because with the zedomax kernel I kept losing 3G and CDMA calling and not even noticing it unless someone told me they'd been trying to reach me for hours. A quick reboot would solve the issue but then it would happen again.
I'll report back and let you guys know if this one is giving me the same issue.
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bbedward said:
I did this one because losing service on the other one, haven't lost it yet but its only been a couple hours
Sent from my sprint galaxy s2
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fordmanck said:
I tried both, i'm back on this one. I lost service with zedos twice and haven't on this at all.
Sent from my SPH-D710 using XDA App
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Telling you right now someone is going to come in here and go "this belongs in General" then a mod will move your thread and deduct 5 points from something, not sure...but just a heads up
I also see a lot of people having issues, but I'm now on day 2 of flashing Zedo V1 and have yet to experience any of these issues. Not sure what I did different, but everything just works... The only thing I did was after rooting was getting my MSL from Sprint and erased the proxy servers in the ##3282 menu.
EDIT: Ok, I just lost service 1 1/2 day after rooting... Bug finally hit me..
I dont mind it being moved and I have no clue what the deduction in "points" does but I'll deal with it.
Now Im getting much better battery but I know people are still losing service on the new OC kernel. My roommate happens to be on e the unlucky ones.
Man...thanks for posting this. Hopefully the mod doesn't close this thread. This definitely is a concern and a serious matter. I don't care if these kernels are, "use at your own risk" these kernels should've been listed as betas, and/or the bugs should've been listed and further testing should have been. If those steps were taken, I bet a lot of people would've held back from flashing them. I know I would have.
Shabby posted this earlier in the other thread (post 160):
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
One thing that got to me was this morning I woke up, hoping to see a stock kernel and/or a way to return to stock. And instead, I see a new overclockable kernel. To me that's just not right. I think that you have to prioritize. That's like putting out a rom that has all data broke. Then instead of fixing it, you put out another rom...while disregarding the issues with the first rom. At least acknowledge the issue and let everyone know it's been worked on....don't just blow it off.
I know some of the devs over in the Evo forums was good about this....if something went haywire with one of their roms or mods...they were all on top of it to get the issue fixed and they also communicated with posting updates on the matter.
Like I said, hopefully the mods don't close this.
I'm definately gonna follow this thread...thanks Wingzfan
i rooted yesterday using zedomax method, did the OC kernel last night.. havent had any issues so far ..
plmiller0905 said:
Shabby posted this earlier in the other thread:
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
post 160
I'm definately gonna follow this thread...thanks Wingzfan
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Click to collapse
Bubby does have the stock kernel pulled. I was testing it till 1:30 in the morning but he's gotta recompile it. It was bootlooping so today thats his first order of business.
As for the kernels, I flashed it by choice. I dont blame the devs for ANYTHING, Im just saying acknowledge theres a bug and lets see how to resolve it.
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
OrygunGal said:
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
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Click to collapse
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
wingzfan said:
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
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Sounds good...can't wait
Sent from my SPH-D710 using Tapatalk
This is an issue that started with mine also yesterday. But not only did I lose data but gps also. A reboot fixed it but I would like to know whats going on. I just came from the evo 3d and there was an issue that had to do with the prl so I am going to give that a shot with the 11115 prl that fixed the evo. Will post back with the results later today.
On V5, Ive only had the loss of data once in about 12 hours, versus about 3 times on Zedo V1.
I also did http://forum.xda-developers.com/showpost.php?p=17703908&postcount=11 for the hell of it to see if that helped (even though I got it at a sprint store)
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
wingzfan said:
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
Click to expand...
Click to collapse
I would think it would be widely discussed as well so that seems odd. I'm waiting to see what evolves or at least for stock kernel (an undo) before flashing a rooted one. I don't have TEP.
It's still a bit early for the issue to be too widely discussed.
dmarden said:
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
Click to expand...
Click to collapse
Nice. I was told by a helpful Sprint cust. serv. rep. a while back that you should update your PRL & Profile when you go into a new area (tavel, move, or even long commute to work) regardless of which phone you have. I would think unboxing your phone would qualify as well. It sure couldn't hurt.
---------- Post added at 06:59 AM ---------- Previous post was at 06:53 AM ----------
dmarden said:
It's still a bit early for the issue to be too widely discussed.
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Click to collapse
Good point. Many people would not likely research on the web/forums, instead they'd likely address the issue directly with Sprint.
plmiller0905 said:
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Click to expand...
Click to collapse
Ever owned a Samsung phone before?
This is my 3rd one and I swore after the last one Id never buy a Samsung phone again but I got sucked back in. Samsung is notorious for shipping phones with all kinds of bugs that should be considered showstoppers then pushing out fixes months later.
It would not surprise me at all if that was the case here. I am one of the ones having this issue and I am not rooted. Ive lost data several times after hanging up a call. The data never restores and I have to toggle 3G to get it come back.
I dont think this is a kernel issue. I think its something to do with the rest of the OS, either that or the kernel is a different problem thats just acting the same way.
Ok thats what i was hoping to find is nonrooted and rooted people who are having the issue. Now on my moment this issue was huge so i went to htc and maybe thats the case again. Maybe sammy dropped the ball again. Question is what can be done about it.
Sent from a Galaxy far far away...
Issue: \data partititon become corrupt for no obvious reason.
Manifests itself through: Freezes followed eventually by (endless) reboots
When: Randomly when you install new apps (may be every day as it can happen only every other week/month), or setting up apps (like Twitter, mail, etc)
Temporary solution: Re-flash Samsung FW but lose ALL YOUR DATA. Attention: CWM restore will not fix the problem!
---- Here goes a link to the fabulous mskip's tutorial, you will find here everything you need to get it back up temporarily
I experienced this in 401, 402, 403 and 404, some were expecting better data integrity in 404... I confirm this is not the case
I would not go as far as saying that this is 100% the reason, but it looks like the NAND quality is craaaaaap! There is no external SD card, Android should be able to do a perfect job now at handling info and preserving quality of data.
I will contact Samsung and ask for a refund (if at all possible)... Disgusting thing to put such a piece of s''t on the market without proper testing and call it "flagship/pure Google experience". This is not an isolated issue, it happens to at least half of the people around and the others may have not seen it yet (it all depends on how often you manipulate data on the phone)...
Any advice, I am inetersted, have tried pretty much everything so far and did not solve the problem...
DO YOU HAVE THE SAME ISSUE? Let your voice heard...
DO YOU HAVE THE SAME ISSUE?
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Click to collapse
No. Could it be possible you're overreacting?
David Horn said:
No. Could it be possible you're overreacting?
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Click to collapse
Agree as well ..seems more like rubbish
Sent from my Galaxy Nexus using xda premium
David Horn said:
No. Could it be possible you're overreacting?
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Click to collapse
Thanks David, you're of great help :/
Overreacting? Glad you had a better sample, I bet you would "overreact" as well if you spent 500£ on a piece of junk losing all you data on a daily basis.
But hey, this is not happening to you, right ?
Community means lots of people, some are here to help, others just looking for a social life while trolling on this forum.
Sorry mate, I am trying to get through to the first category...
Umm, sounds like you need a replacement phone.
Deep breath....deep breath.
KWKSLVR said:
Umm, sounds like you need a replacement phone.
Deep breath....deep breath.
Click to expand...
Click to collapse
Right While i'm catching my breath, found another thread pointing to the same issue IMHO (didn't not see it initially):
http://forum.xda-developers.com/showthread.php?t=1490815
Attempting to contact Samsung already...
vulpy said:
Thanks David, you're of great help :/
Overreacting? Glad you had a better sample, I bet you would "overreact" as well if you spent 500£ on a piece of junk losing all you data on a daily basis.
But hey, this is not happening to you, right ?
Community means lots of people, some are here to help, others just looking for a social life while trolling on this forum.
Sorry mate, I am trying to get through to the first category...
Click to expand...
Click to collapse
Your first post came across as a hysterical rant - this is the first I've heard of the problem so it's not affecting many phones, and ultimately Samsung are going to have the occasional dodgy NAND chip. Sounds like you got one.
If you'd had several phones and they'd all exhibited this problem you'd be right to be peeved, but it simply sounds like you've been unlucky and are pissed off about it. Have you even discussed it with Samsung's tech support or taken it back to the shop you bought it from?
And accusing an XDA recognised developer of trolling is not a great start to your time here.
I've not heard of other people having this problem with the Gnex? Who are these other people having this same problem? Maybe speak with them and see if a replacement phone might solve the problem. I really hope you can get this fixed and not give up on such a great platform.
Sent from my Galaxy Nexus using Tapatalk
vulpy said:
This is not an isolated issue, it happens to at least half of the people around and the others may have not seen it yet (it all depends on how often you manipulate data on the phone)...
Click to expand...
Click to collapse
The burden of evidence is on you bro. That is a pretty bold claim.
David Horn said:
...And accusing an XDA recognized developer of trolling is not a great start to your time here.
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Respect for your dev background (haven't used any of your ROMs yet), in all fairness I'm far less impressed with your communication skills... I must agree though, my message may have come across as too abrupt and you're right again, I am going to sort it out with Samsung...
Did not mean to get people horrified, rather to blow the whistle on a worrying and annoying bug and smth people may consider if they come across or consider a purchase.
For having worked in the mobile comm semiconductors space for years, I know just what sets apart a serious company from a me-too profile. Surprised to see Samsung having this king of issues. Normally they are ironed out easily though SW regression tests and HW stress processes (at least at serious OEMs).
I will let one of the moderators judge if my crime is so serious, your ego will survive, I'm sure I will come back when/if issue solved (or in good progress).
yeah, mine is fine. If it was a widespread problem I would back your corner, but I seems rather isolated. Rather then cause mass hysteria I would say you need to return your handset
Sent from my Galaxy Nexus using XDA
This happened to mine. But only once.
Quite frustrating, as my phone is my alarm clock and it was bootlooping when I needed to go to sleep!
However, a reflash of the 4.0.2 stock images sorted it out, and no problems since. I'm pretty sure I caused it by pulling out the battery at some sensitive point in a reboot or something.
If this happens to you frequently, then you need to exchange your phone.
Also, I think this could be a pretty good resource as opposed to a rant if you put your mind to it. I'm not a developer, but I'm also not a total n00b, and it took me a little while to figure out how to fix the problem, when I had it. I'm sure there are people out there who would appreciate a guide.
In this thread, op is going through that time of the month, when was his own modification back fires in his face, his explosive emotions reek havoc on an online forum.
If you want to see a device with bad nand memory, see the HTC Desire S forum .
Also the reboots and freezes I used to experience on my device were application related. Device hasn't frozen, nor rebooted in about *looks at up time* .. 27 days .
adrynalyne said:
The burden of evidence is on you bro. That is a pretty bold claim.
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... I was actually referring to a poll in another thread (link in this thread) concluding that half of the people who answered have experienced freezes and reboots... it may be biased somewhat by the fact that people who experienced the issue are more likely to vote than those who didn't... maybe an overstatement from me.
Get the odd reboot (Chrome seems to provoke, strangely) but zero data corruption in 3+ months of heavy use. (4.0.3 AOKP)
Sorry, no endemic fault that I can see here (from reading these forums) and if I were you I'd be looking for a warranty replacement. Refund will depend on your location and supplier and duration of ownership.
Daern
Sent from my Galaxy Nexus using Tapatalk
First I heard about this too. I've flashed tons of roms and mods and constantly installing uninstalling apps.
The GNex has been anything but non-stable. I think I've had to pull the battery once or twice since ownership. Never heard anyone complain about randomly losing all their data... especially not daily. Perhaps on a bad flash in CWM.
Maybe you should look into a super wipe that completely erases everything, deletes the partition tables and recreates everything from scratch. Maybe it'll help but it honestly sounds defective.
Sent from my Galaxy Nexus using xda premium
Thanks Player911... Interesting idea, was thinking as well to do a total wipe and sort of a sector-by-sector reformat, but could not find a way of doing it. Is there any tool that would allow me to do it? Maybe this will isolate bad sectors...
Will check shortly with Samsung folks, thanks mate! (what slows me down is the fact that I'm currently travelling to the US and the guarantee is only European and it's Sunday= hotline is closed in Europe).
daern said:
Get the odd reboot (Chrome seems to provoke, strangely) but zero data corruption in 3+ months of heavy use. (4.0.3 AOKP)
Sorry, no endemic fault that I can see here (from reading these forums) and if I were you I'd be looking for a warranty replacement. Refund will depend on your location and supplier and duration of ownership.
Daern
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
Uhh, I don't believe my reboots are due to this. Just saying. That whole thread does not point to your theory as the issue. I'm gonna go ahead and call this myth busted and suggest you go get a replacement because this is just another extremist "my phone is busted but I refuse to get a new one" thread.
Sent from my Galaxy Nexus using xda premium
You've been Samsunged
Sent from my Galaxy Nexus using xda premium
My galaxy has been freezing a lot lately and the only way to fix is to pull battery. Any ideas how to fix this? Stock jellybean rooted.
Sent from my SPH-L710 using xda app-developers app
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
metalfan78 said:
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
Click to expand...
Click to collapse
I tried clearing cache, seems to work for now..
Sent from my SPH-L710 using xda app-developers app
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
metalfan78 said:
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
Click to expand...
Click to collapse
I really hope it doesn't come to that. It doesn't freeze for me on cm10. Just stock
Sent from my SPH-L710 using xda app-developers app
Maybe it's a touchwiz problem
metalfan78 said:
Maybe it's a touchwiz problem
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Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Whiplashh said:
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
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Click to collapse
What's sad is a Sprint rep didn't see your ClockWorkMod...
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
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Click to collapse
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
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It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
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Thank you for clearing this up. I'm with you on the hardware issue though, because if it freezes up for the basic scrolling then there is something wrong. Plus if it gets that hot that quick without much usage there is obviously something wrong.
My LCD went out and I had to go to 3 different Sprint stores just to get it fixed..
I hope it's not hardware related. This is the second phone that has done it and it takes about a month each time for the issue to show up. That could be a manufacturing defect, but it seems so rare and random.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
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Yeah, in my sprint store I took my evo shift in rooted with an unlocked bootloader...they fixed it up temporarily and just told me to wait for a refurb :laugh:
Sent from my PG06100 using xda premium
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
cbass15 said:
What's sad is a Sprint rep didn't see your ClockWorkMod...
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He would have if it didnt get to hot while he used it. While he was checking for normal freezing problems, it froze on him, and then right before he was about to factory reset it, he said he would just order a new one. He showed the other tech how hot it was and was amazed. It froze just from opening an app and scrolling,
and got hot with 3G turned on and the phone just sitting there. I've always used stock rooted, never flashed new kernel or anything. I think he might have noticed and just let it slide, because as I said before, I have been coming in since 2010 with legitimate reasons to replace phones. I just odin'd my phone after triangle away so it looks completely stock. Before that I backed up all my files with my backup, and when I get the new phone, I will just root it and restore. I'm lucky though. I told him that I have tried many factory resets and even the Odin ones where it wipes the internal memory and it still does it (which is true, I have). When I take it in, I could have acted dumb and said NY friend did that rooting so he could silences my camera blah blah, but I like to be honest.
metalfan78 said:
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
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Just make sure you reset the flash counter and Odin it after you backup all the files you will need.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
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I always try to do that. Every time I go in, the techs are so nice. They say sprint may call and text me about my store experience and they ask will you say you had a good one, and I always say I definitely will, but I never get that call or text. Didn't know you could email, so I will definitely do that now! Like I said, I have been where stores hire jerks, and tech wise, they have always been kind and willing to help. Maybe its because I'm straight forward with them, maybe not. If he would have asked if I rooted it I would have said yes. Thank you for the idea.
Sent from my SPH-L710 using xda app-developers app
The store I go to doesn't care about rooted phones
metalfan78 said:
The store I go to doesn't care about rooted phones
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Well that's good. Just take it in and tell them what is going on. Glad I'm not the only one with the issue. I wasn't gonna take it in, but today it froze 6 times in a 30 min to and hour time interval and I decided it was time to. And I guess its not suppose to get that hot. Like I said, it did that from day one, so I thought it was normal lol.
Sent from my SPH-L710 using xda app-developers app
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
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Same way here lol.
Sent from my SPH-L710 using xda app-developers app
Is yours still freezing today? I was going to go to sprint after work but now mine won't freeze. I'm not sure if I should just go or not.
Folks, I recently purchased a month old LG G4 from a guy and its through Verizon, well the guys has been shipped overseas(he is in the service) and I just saw the promotion for the battery, battery cradle and micro sd card and my question is this, I have the phone and of course the IMEI number but I don't have a receipt for the phone, I've contacted LG and they tell me I have to have a copy of the receipt along with IMEI number of phone, can anyone suggest anything that would get me closer to being able to get the receipt for the phone like calling the store where it was purchased or anything like that? I texted the guy and he said he is locked out of his Verizon account so he couldn't get me a copy of receipt.
love the phone though and works great.
thanks in advance.
I doubt you can do anything, you bought in a secondary market.
If you really need a battery just buy it on ebay I seen some go for 20 bucks
Sent from my LG-H811 using Tapatalk
Not 100% sure but I might take mine back due to unresponsiveness. IF I do take it back and get the N6, I'll give you the battery pack. You'll just pay shipping. Again, I'm not too sure. Just send me a pm so I won't forget if I end up doing it
Give me a break... At least wait for the update. It's not nearly bad enough to return the phone
My choice brother. Sorry if that bothers you
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid..
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THIS. Mine was having all kinds of lag and miss-touches (To the point that I kind of wanted to throw it against a wall) so I opted to do a factory reset and now I have literally NO lag at all. Was even able to install the launcher I wanted but could not use prior because of how buggy my G4 was being.
So as stated just do a factory reset and then give the phone a real chance.....You will thank yourself later for it.
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
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The offer ends tomorrow, June 30th.
rockey95 said:
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
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If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
zkyevolved said:
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
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For pictures and videos, just like email/contacts store on the cloud, if you've loaded Google Photos and had it auto-upload all your content, it'll always be available as well.
Now, that said, while I'm with the others on holding onto the phone and giving it time, I do realize that the actual return windows for the product are finite. It's a lot harder to sell the device later on your own (not hard, just harder) rather than leverage a return to the store and potential impact of a restocking fee. The restocking fee may be a small price to pay for the piece of mind acquired by getting out of a device you don't want. For that, you're the only one that can make the decision.
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
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LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
Th3Bill said:
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
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I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
06stang said:
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
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I can deal with a few tech ticks here and there. I really look for my phone to be spot on with phone, data and it's usage, sms, mms, and camera (biggest thing for me). So far, can't find much to complain about here.
06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
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Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
siloner said:
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
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Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
To factory reset, go into Settings. Security. Wipe device.
Contacts, apps, etc will restore when you first sign in to your google account during initial setup. There are tons of Getting Started guides for Android. If you are new to Android, welcome.
player911 said:
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
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I wouldn't say that's true. I've been following several different forums, apart from XDA, and there are A LOT of people who complain of the knock-on issue. As well as the keyboard issue (with any keyboard). Many people claim that the issue goes away after a reset, but I actually do see a lot of them return saying "I was wrong, and it took 3-4 days for me to notice it again."
I think that there is a bug in the software. If they had found it, it would have been pushed ASAP seeing as it plagues a great many people. They're still working on it... Hopefully they'll fix it soon!
Just sayin'.
http://forum.xda-developers.com/ver.../lg-honor-battery-promotion-adopters-t2885022