Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again
A few months ago I dropped my dash and cracked the screen, it still worked, could still dial, could still recieve calls.. just couldent see anything.
I ordered a G1 and in the closed the Dash went.
Well, no I need to add a 2nd line to my account, and I need a 2nd phone.
So I figured I would order a new screen for the dash and just use it. Being prudent I decided to first make sure it still worked, I put it on a charger and the light came on showing it was charging.. ok, good deal..
I let it charge a while, popped in my sim, and powered it on, figured I would make a test call and such.
Well the screen lights up solid white (no suprise.. its broke) and after a few seconds.. the phone just starts beeping the alarm tone.. then it starts beeping it again over top the first.. and again and again untill there is this cacophony of racket, I have to pull the battery to stop it.
it worked fine (aside from the screen) when I "retired" it, but now it just freaks out.
I tried hooking it up to the computer, the light one the phone comes on, but thats it, the PC doesent see the phone.
Obviousley Im rather nervous about the idea of buying a new screen and going through the trouble of installing it on a phone, that best I can tell.. is totally screwed up..
any ideas on what I should do?
P.S. I can post a video of the insanity if that will help.
Have you tried the first natural response when things go wrong "a Hard-Reset" ?
Ok, i tried a hard reset, best I can tell it worked (no visual cues)
it no longer does the funky chicken on start up, but it doesent do anything else either.
I put my sim in it, let it boot up, tried calling it from another line and it just went straight to voicemail.
and if u conect to the pc, anything happen?
2ndly, try removing the battery, put it back then hold camera button and whilst still holdin it press the power button, wait for some 3 seconds then release em and then coonect to pc, check in device manager if anything shows up....
updates......
Check in comm manager if the phone is on or if in flightmode etc.. If not next step is to re-flash stock and see if the problem still persists?
keep in mind the screen is broken, i cant see anything.
Wingnutt said:
keep in mind the screen is broken, i cant see anything.
Click to expand...
Click to collapse
lol can't mem reading that but if can get sync then MyMobiler will let you see the screen
try what i said above and lets us know if u see something like windows ce smartphone in device manger
I have just received my new phone from the insurance company as my last one got stolen. At first it seemed fine, I put it on charge, reset the phone and logged into Google. After a few minutes I went to check on it and I cant get it to turn on (or maybe its turned on but the screen isn't).
What should I do? Is this a common thing? Thanks.
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
hEaTLoE said:
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
Click to expand...
Click to collapse
Thanks for the reply, i think i have fixed it now.
A better explanation of the problem I was having:
After a small amount of time the phone would freeze and very slowly the screen would fade to black, like the power to the screen had been taken away.
Even after pulling the battery, it wouldn't turn back on unless I waited without-battery for a while.
How i think i fixed it:
Waited a while with the battery out and turned back on, when i managed to turn it back on it had a half downloaded 4.0.4 update (could this have caused it?)
I kept trying to make it last long enough to download the whole update file, luckily it resumed from where it was last.
After installing the update it's been fine.
Sounds like a case of 4.0.2-itis.
4.0.4 is the wonder cure for all phone problems!
Has anyone else notice that for some reason there's a lag like if the screen is off and I knock to turn on it'll take 10 seconds to turn on. Or if I have the quick circle case when I tap on the circle the little ring glows but it stays black for about 5 seconds then it shows the time. I have to turn off the phone wait a bit then turn back on. And it works fine once again anyone have any ideas?
i had to return my first G3 for a new one because the glass wasn't properly attached but before i returned it i noticed my device was warm and it had a 2-3 second delay when i would knock on, didn't really think anything of it at first, thought maby it just took along time for the cpu to fire up.
but after exchanging my G3 for a new one right away i noticed it was quite cool and fast compared to my first one AND the knock on feature on my new device is INSTANT, unlike my first one.
so i conclude my first device had some random issues right out of the box.
i would try a full power down, wait about a minute while it's off so it can static discharge then turn it back on, if that doesn't help maby try a facorty reset and if that doesn't help maby exchange it if you still can.
it's either apps/settings (factory reset to find out) or bad manufacturing like mine was.
Thank you, I'll try the factory reset hopefully that works. Otherwise I'll try to exchange
Hi everyone, my Note 3 Neo has some issue.
When i power it off and take out the battery, it gives me a lot of trouble before turning back on. what i mean is anytime the battery is taken out for any reason, turning it on becomes a whole issue.
Ii will have the do all sort of gymnastics for about 10 to 15 min before it turns on.
However, when i do a simple restart (i mean leaving the battery in place) everything works perfectly (Normal restart time).
Can someone explain me what is wrong with my handset, and how to overcome this issue?
Cos i use the switch chips a lot. thx
REINSTALL
Ezybusy said:
Hi everyone, my Note 3 Neo has some issue.
When i power it off and take out the battery, it gives me a lot of trouble before turning back on. what i mean is anytime the battery is taken out for any reason, turning it on becomes a whole issue.
Ii will have the do all sort of gymnastics for about 10 to 15 min before it turns on.
However, when i do a simple restart (i mean leaving the battery in place) everything works perfectly (Normal restart time).
Can someone explain me what is wrong with my handset, and how to overcome this issue?
Cos i use the switch chips a lot. thx
Click to expand...
Click to collapse
Backup all of ur apps, contacts,messages etc using smscontacts backup and transfer them to ur pc. Takeout ur battery and go into bootloader mode and then load the firmware and besure you select NAND ERASE ALL and then select auto reboot and start flashing it once completed ur device will automatically rebooted and see if the problem persist. if the problem is still out there give it in Service centre near by you