I have just received my new phone from the insurance company as my last one got stolen. At first it seemed fine, I put it on charge, reset the phone and logged into Google. After a few minutes I went to check on it and I cant get it to turn on (or maybe its turned on but the screen isn't).
What should I do? Is this a common thing? Thanks.
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
hEaTLoE said:
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
Click to expand...
Click to collapse
Thanks for the reply, i think i have fixed it now.
A better explanation of the problem I was having:
After a small amount of time the phone would freeze and very slowly the screen would fade to black, like the power to the screen had been taken away.
Even after pulling the battery, it wouldn't turn back on unless I waited without-battery for a while.
How i think i fixed it:
Waited a while with the battery out and turned back on, when i managed to turn it back on it had a half downloaded 4.0.4 update (could this have caused it?)
I kept trying to make it last long enough to download the whole update file, luckily it resumed from where it was last.
After installing the update it's been fine.
Sounds like a case of 4.0.2-itis.
4.0.4 is the wonder cure for all phone problems!
Related
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
vortexface said:
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
Click to expand...
Click to collapse
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
alltechinside said:
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
Click to expand...
Click to collapse
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
vortexface said:
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
Click to expand...
Click to collapse
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
mtmodi said:
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
Click to expand...
Click to collapse
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
vortexface said:
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
Click to expand...
Click to collapse
Mine does the exact same thing where I have to pull the battery and when I put it back in it automatically starts up and when I go to download or recovery it turns off before I can do anything
Sounds like power button issue.
I was having the same issues (random reboots, boot loop, powering on when battery put in, reboots in download mode and recovery)
This is not an easy fix. I ended up pulling the power button out and just setting my screen to time out after 15 seconds. Sucks but it works now.
If I ever need to turn off or hard reboot, I stick a pin in the power button hole and push down on the button.
Really turning me off on purchasing future Samsung phones
Sent from my SAMSUNG-SGH-I747 using xda premium
The power button is a common issue for these phones.
[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Darkendes said:
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Click to expand...
Click to collapse
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
MooreHeat said:
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
Click to expand...
Click to collapse
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Darkendes said:
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Click to expand...
Click to collapse
Well I just disassembled my S3. The power button mechanism seems to be just fine. It clicks down with pressure and releases just as I would expect it to. I'm thinking my issue is something electrical or battery.
Were you doing anything when your phone went in to boot loop? I was just texting someone and then.. poof!
What ROM are you using?
Hey All,
I'm currently on the CM11 04/22 nightly, and have made it all the way up to the 04/27 nightly to try and resolve this issue and have not been able to. Basically - the sudden death issue has been hitting me very hard - I can't use my phone at all.
I understand the 04/11 nightly is stable and doesn't have this issue, howevery CyanogenMod does not have this on their website.
Does anyone have this install available? (CM-11-Nightly-20140411-D2LTE.zip)
Thanks so much in advance
SLiK
please explain what you mean by sudden death? thanks
rkant18 said:
please explain what you mean by sudden death? thanks
Click to expand...
Click to collapse
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
SLiK786 said:
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
Click to expand...
Click to collapse
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone: https://www.youtube.com/watch?v=3Glllc7bEJs
Good Luck
imcol said:
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone:
Good Luck
Click to expand...
Click to collapse
I'm fairly confident that this isn't the power switch. And if it were I'm not sure how comfortable I would feel breaking the power switch off.
The thing that begs me to think this is a software issue is that I'll have 45% battery, the phone will die, and then I'll try to turn the phone on again only for it to tell me I have 1% battery left. I'll put the phone on charge (after it dies again) and it will say charging - 45%.
Anyway I've rolled back a few updates and it seems to be fairly usable now...
Try cleaning the USB port real well and don't use a cheap cable. Use a needle and make sure there is no lint packed in there. These things can cause the phone to cycle itself even when not plugged in. I've fixed several doing exactly what you describe.
I have an ATT LG G3 yesterday it the phone suddenly won't turn on. It was on with mostly full battery and now won't turn on and is competley unresponsive. When I plug it in, no charging light comes on. Additionally I tried the hard reset by holding down power and down volume key; this gave me nothing.
Thinking that it might be a battery problem, I left it plugged in all night. But still nothing.
Any ideas?
Had the same problem
cajer said:
I have an ATT LG G3 yesterday it the phone suddenly won't turn on. It was on with mostly full battery and now won't turn on and is competley unresponsive. When I plug it in, no charging light comes on. Additionally I tried the hard reset by holding down power and down volume key; this gave me nothing.
Thinking that it might be a battery problem, I left it plugged in all night. But still nothing.
Any ideas?
Click to expand...
Click to collapse
I had the same problem yesterday. It kept playing the boot tone every 2-3 mins but the display and buttons were dead. I removed the battery and reinserted it. Voila. It works
srivas95 said:
I had the same problem yesterday. It kept playing the boot tone every 2-3 mins but the display and buttons were dead. I removed the battery and reinserted it. Voila. It works
Click to expand...
Click to collapse
I tried that and it didn't work. My phone gives no response without even a boot tone
HEEELP!
cajer said:
I have an ATT LG G3 yesterday it the phone suddenly won't turn on. It was on with mostly full battery and now won't turn on and is competley unresponsive. When I plug it in, no charging light comes on. Additionally I tried the hard reset by holding down power and down volume key; this gave me nothing.
Thinking that it might be a battery problem, I left it plugged in all night. But still nothing.
Any ideas?
Click to expand...
Click to collapse
I have the same problem..have you found a solution aside from bringing the phone to the service center? I would appreciate your help.
Thanks!
solution
ladyashiree said:
I have the same problem..have you found a solution aside from bringing the phone to the service center? I would appreciate your help.
Thanks!
Click to expand...
Click to collapse
I had the same problem and pulling the battery wasn't cutting it. This worked for me:
1. Take out the battery
2. WITH THE BATTERY OUT OF THE PHONE AND NOT PLUGGED IN, press and hold the power button for about 15 seconds.
What this does is it drains all the power stored in the phone and takes the power source away so the phone can fully reboot and refresh the power cycle.
3. Replace he battery and plug in the phone to the OEM LG Charger that came with the phone.
4. Let the phone charge for about 15 minutes then try to turn it on.
This worked for me but some phones are DOA being the phones are still in early production. It takes a few months before they work out all the Kinks.
I figured I'd add my two cents. I had the same issue with my D851 (T-Mobile) version. I was copying a file over my from computer and halfway through the phone shut off. I thought the screen timed out, but it wouldn't turn back on. I pulled the battery, tried holding the power button without the battery for 60 seconds, putting the battery back in, charging without the battery... nothing. The LED would never light, and the phone would never turn on. I contacted LG and it's currently on its way back to them for replacement.
I work for a wireless service provider and not only sell this phone but own one. I also had the problem and unfortunately the battery out power combo did not work for me either and swapping the battery was to no avail. I have seen one other DOA as well. I have noticed the new LG models have had some significant flaws and lemons when they've first come out but I feel the specs and price you get are worth the risk so if this does happen to you I wouldn't throw in the towel on LG quite yet. However the way LG reacts to this will speak volumes to the company's overall success in the industry.
motoxmadman said:
I had the same problem and pulling the battery wasn't cutting it. This worked for me:
1. Take out the battery
2. WITH THE BATTERY OUT OF THE PHONE AND NOT PLUGGED IN, press and hold the power button for about 15 seconds.
What this does is it drains all the power stored in the phone and takes the power source away so the phone can fully reboot and refresh the power cycle.
3. Replace he battery and plug in the phone to the OEM LG Charger that came with the phone.
4. Let the phone charge for about 15 minutes then try to turn it on.
This worked for me but some phones are DOA being the phones are still in early production. It takes a few months before they work out all the Kinks.
Click to expand...
Click to collapse
I've tried this, and worked for me just now, but when i try to turn it on, it happens the same thing, wont turn on at all, no lights or anything.
Is this a abttery issue?
Heeelllppppp
So last night I let my battery on my ATT LG L3 VIGOR die out like an idiot but when i plugged it in to charge it would show that its at 0% then try and turn on but right when the boot up starts, it freezes and becomes completely unresponsive -_- I don`t know what to dooooo :[
people who are having booting problem with their lg g3 at&t can try this to solve it
https://www.youtube.com/watch?v=7gLenUZPWvs
Hey! This is happening to mine right now! Did you ever figure out a solution? I really would loveeee to know if you did! Thanks!
---------- Post added at 11:45 PM ---------- Previous post was at 11:39 PM ----------
DerpTheBuddy said:
So last night I let my battery on my ATT LG L3 VIGOR die out like an idiot but when i plugged it in to charge it would show that its at 0% then try and turn on but right when the boot up starts, it freezes and becomes completely unresponsive -_- I don`t know what to dooooo :[
Click to expand...
Click to collapse
Did you figure somethingg out? This just happened to mine!
Montana15 said:
Hey! This is happening to mine right now! Did you ever figure out a solution? I really would loveeee to know if you did! Thanks!
---------- Post added at 11:45 PM ---------- Previous post was at 11:39 PM ----------
Did you figure somethingg out? This just happened to mine!
Click to expand...
Click to collapse
what would happen if I tried returning my phone with root and another rom on it and it won't turn on?
I tried manually going to twrp but went to recovery instead, restarted phone and now it won't turn on. I've tried the suggestions in this thread to no avail.
Won't turn on
My LG G3 D855 first had this problem of restarting on its own when I play with its camera and while restarting, the phone is getting warmer. And now, it wont turn on. I press the power button while it is off, it tried to turn on until the LG logo screen and then it shuts down on its own and restarting non-stop until that LG logo screen and turning off again. When I plugged in a charger, it manages to turn on but only to the pass code part and then it turns off again and the battery charging screen when phone is turn off, is displayed. The battery showed was higher than the battery showed when during the pass code stage. Is it the battery problem? I haven't send the phone to be check yet, I hope its the battery..
Clearing phone
My won't turn on either. I filed an insurance claim and am getting a new one. But I have to send my old phone in. I was wondering how I can get all my info off of the old phone before I turn it in. I don't want some one to get my info that is on that phone. How do I clear it all with it not turning on. Is there a hard drive from the phone I can remove?
yes for i have solution if u want to turn on your phone ...
First put phone on charging and then turn it on after 10sec (dont remove from chargning ) when its completelty on ... then remove from charger ...
naeembabakheil said:
yes for i have solution if u want to turn on your phone ...
First put phone on charging and then turn it on after 10sec (dont remove from chargning ) when its completelty on ... then remove from charger ...
Click to expand...
Click to collapse
The plan: Put the phone into recovery and then push " power on".
The method: To get into recovery, push power and volume down together until you see "system recovery" ( it will take a while- maybe more than a minute) and touch "continue power up" by depressing the power key.
Miilliiee said:
The plan: Put the phone into recovery and then push " power on".
The method: To get into recovery, push power and volume down together until you see "system recovery" ( it will take a while- maybe more than a minute) and touch "continue power up" by depressing the power key.
Click to expand...
Click to collapse
h! i have rooted my G3 and insatll TWRP it works .. but when i press volume down+power button it wont boot to recovery. ? i can easilt boot to recovery using ADB .. but how can i boot to recvery using power and voulme keys ..
http://lgg3root.com/lg-g3-root-tutorials/how-to-manually-boot-into-cwmtwrp-recovery-on-lg-g3/ Said better than I can. Be sure that you are firmly pressing both on the power and volume down keys, at the same time, don't give up- To be sure I have constant pressure, I take off the case. I do this each time I restart the phone.
Oh awesome. I was browsing the web having the same problem and this totally fixed it for me. Cheers!
motoxmadman said:
I had the same problem and pulling the battery wasn't cutting it. This worked for me:
1. Take out the battery
2. WITH THE BATTERY OUT OF THE PHONE AND NOT PLUGGED IN, press and hold the power button for about 15 seconds.
What this does is it drains all the power stored in the phone and takes the power source away so the phone can fully reboot and refresh the power cycle.
3. Replace he battery and plug in the phone.
Click to expand...
Click to collapse
Just wanted to say this worked for me. Thanks.
Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!