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Hi,
My Hermes seems to have stopped talking to the computer. I have tried different computers, hard reset, sim out, sd card out, different cables.
When it is plugged in it charges, but it doesnt show any connection to active sync. I have also tried using WM5Storage and the computer just does nothing. Ive tried in bootloader aswell, still shows no sign of a connection.
help, is my usb port stuffed?
nope, neither your hermes or your computer has a bug
i've got the same problem, look 4 solution here: http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
what i've done: kill the following tasks with taskmgr
Wcesmgr.exe
Wcescomm.exe
Rapimgr.exe
and restart it with tastmgr (ony my system, i wasn't able to start rapimgr.exe, bot no problem it works ok)
i've to do this sometimes, but most of the time my active sync works as it shoulds
greets, donatello
nah ive had that problem before. Its not that. My computer simply just doesnt see anything at the other end of the cable. ive killed active sync, reinstalled, different computers. It just simply doesnt connect, as a phone or as a hard drive if wm5 is running. Cheers for your reply though
xternal said:
Hi,
My Hermes seems to have stopped talking to the computer. I have tried different computers, hard reset, sim out, sd card out, different cables.
When it is plugged in it charges, but it doesnt show any connection to active sync. I have also tried using WM5Storage and the computer just does nothing. Ive tried in bootloader aswell, still shows no sign of a connection.
help, is my usb port stuffed?
Click to expand...
Click to collapse
Go to Settings/Connections/USB to PC and uncheck "Enable advanced..." this solved all my connections problems between my M3100 and the computer. I don't remember when this problem first occurs (I flahed so many cooleked ROMs !) but this is how I connect now my phone. Good luck!
Hi everyone, I have tried very hard to find a solution to this problem. My P3300 stopped syncing with Mobile Device Center every time I plug in the USB cable. Is this a cable fault or is it hardware/software malfunction? Has anybody experience the same issue? Even with bluetooth my pc can not find my P3300? The USB cable charges the phone no problem but there's not connection from the PC to the P3300... Any help will be deeply appreciated.
if you look in the activstnc box under file
connection settings
make sue all the options are checked
If you have already checked this I'm at a loss apart from to reinstall AS on your PC.
Good luck
Pete
Thanks peterbutler19 for your input...yeak I made sure that everything was checked..also noticed that everytime I plugged in the USB cable there wouldn't be any reaction at the PC... like not even seeing an external USB device... besides only charging the P3300. Its quite a troubling issue.
Don´t know why it happens, but i found that is a problem with windows media player in windows vista.
It´s an issue between, WMDC and WMP.
Hi I use to have same problem, I think is the rom version that you use or a program that you recently install. The way I fixit was only hard reset because the re-installing of activesync dont resolve nothing.
Ark666, hmmm didn't thought about that... I might give it a try and see it that solves the problem. So far now I can only charge the phone and that's about it...
I did a hard reset on the P3300 ryomahino, but the problem still persist. I try to install the WM6 original ROM but can't do since the phone can't activsync with the PC. By the way I am using the B&B v4.2 ROM
fdo211 said:
Ark666, hmmm didn't thought about that... I might give it a try and see it that solves the problem. So far now I can only charge the phone and that's about it...
Click to expand...
Click to collapse
I don´t remember the site, but do a google search, it has worked for me, it has nothing to do with the device, the problem it´s Vista itself.
Go here http://forum.xda-developers.com/showthread.php?t=304131&page=3, post 27.
Media Player may not work after this.
Cheers.
I too had a problem with my Compact III loosing its sync with Vista.
It drove me up the wall. Somedays it was fine others it just reported a red cross... I had to go into Device Manager on the PC and remove the drivers manually and then resinstall them. But over time it would loos the syncing again.
I eventually solved it by using a different USB port on my PC.
I was originally using the USB hub that was built into my Dell monitor, but whenever the screen was powered down and the PC left on (ie overnight) the hub didn't always wake up properly.
I know only use the USB ports built into the back of the PC and I have had no problems for several months.
Hope it helps
I had the same problem with my O2 XDA Orbit.
The only thing that cured it was a hard reset
I have ActiveSync 4.5 on my laptop and set my TP2 up to Sync with my work's Exchange Server OTA and it's working fine. I then went to setup AS (USB) on my laptop so I could drag files over but it won't connect. It just keeps trying to connect then just stops and I get an error on my PC saying it couldn't connect to the device.
Anyone else have this problem or know how you might fix it? I looked at the other AS threads and didn't see anything that worked for me. I have killed AS and Soft Reset my phone but to no avail. The computer recognizes that the TP2 is plugged in but won't connect. The Allow USB connection is checked on the phone's AS too.
Thanks,
Had the same problem and deleted MS active sync then reinstalled it and it worked now if I can only figure out how to change the soft keys I'll be happy
Well I uninstalled and reinstalled but to no avail. Does / did your TP2 automaticlaly make a network connection when you connected it via USB?
Lance
When you connect your phone, just choose the File Transfer mode! It's faster and doesn't use ActiveSync. You should be asked that when you connect USB.
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Robertsonland said:
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Click to expand...
Click to collapse
Try a new USB cable. My USB cable broke on me a few days ago. Or try a new USB port, or a new computer. It should be charging. That means that your USB connection is bad, not ActiveSync.
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Simple fix
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
johnreden said:
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
Click to expand...
Click to collapse
I'm going to try this with the issues I've been having, seems like it might work.
Activesync has been randomly losing connection to the phone and sometimes the phone will stop charging. I've tried 2 different usb cables including 1 I've used for a long time with no similar issue.
Once, I've even been connected to Activesync and seen the phone stop charging. This phone seems to be similar to the MDA in that the hardware has to go through the operating system to charge the battery. Ugh, once my MDA battery was so dead that I couldn't start the OS and thus couldn't charge the battery, that was fun manually connecting wires to the battery terminals to get enough charge that I could start the OS.
cabranscom said:
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Click to expand...
Click to collapse
Yup agreed, that works, I have the similar issue my ActiveSync sometime disconnected itself. Performed the above steps, then it never happened again.
I can't find "Mobile Devices" in Device Manager on XP. Is that tip just for Vista?
Also I have unticked the "Enable Faster Data Synchronisation" but still I can charge but not get a USB data connection.
Any other tips!
My TP2 (vodafone) has decided it doesn't want to connect via USB any more. I have tried different USB leads, and verified it's not that by using other devices. I've tried different USB ports on my desktop (Windows 7 RC 7100) and also tried my laptop (XP) neither of which want to connect.
I've checked the USB to PC section in settings and tried it as both Activesync and disk drive, and with and without the 'enable faster data synchronization' box ticked, and soft reset after changing each setting. but every time the computer just won't recognise that I have plugged a USB device in.
Any suggestions?
No one have any ideas on this? I've tried a hard reset now in desperation, and it still doesn't seem to work.
PC does not recognize TP2 connection
Same problem for me; the TP2 is not recognized by the PC (or laptop)
Is there no program to check this? Otherwise.......I have to send for warranty repair.
Anybody any idea??
I have the same problem.
I can't get the device to connect to my PC by USB. It charges through the PC USB lead though.
What did you end up doing? Is it time to make a warranty claim?
I'm not sure if it applies to your situation, but for the longest time I could not get my Kaiser to sync with my laptop (which I usually kept wifi off on).
Turns out ActiveSync was out of date and didn't work since I had upgraded to WM6.1. If you're up to date already that probably doesn't help, but I thought I'd toss it out there.
just to let you know, i returned my tp2 to vodafone and the replaced it. the new one worked fine as soon as i plugged it in to the usb. so that proved it had to be a hardware fault.
Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back