Related
I have ActiveSync 4.5 on my laptop and set my TP2 up to Sync with my work's Exchange Server OTA and it's working fine. I then went to setup AS (USB) on my laptop so I could drag files over but it won't connect. It just keeps trying to connect then just stops and I get an error on my PC saying it couldn't connect to the device.
Anyone else have this problem or know how you might fix it? I looked at the other AS threads and didn't see anything that worked for me. I have killed AS and Soft Reset my phone but to no avail. The computer recognizes that the TP2 is plugged in but won't connect. The Allow USB connection is checked on the phone's AS too.
Thanks,
Had the same problem and deleted MS active sync then reinstalled it and it worked now if I can only figure out how to change the soft keys I'll be happy
Well I uninstalled and reinstalled but to no avail. Does / did your TP2 automaticlaly make a network connection when you connected it via USB?
Lance
When you connect your phone, just choose the File Transfer mode! It's faster and doesn't use ActiveSync. You should be asked that when you connect USB.
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Robertsonland said:
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Click to expand...
Click to collapse
Try a new USB cable. My USB cable broke on me a few days ago. Or try a new USB port, or a new computer. It should be charging. That means that your USB connection is bad, not ActiveSync.
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Simple fix
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
johnreden said:
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
Click to expand...
Click to collapse
I'm going to try this with the issues I've been having, seems like it might work.
Activesync has been randomly losing connection to the phone and sometimes the phone will stop charging. I've tried 2 different usb cables including 1 I've used for a long time with no similar issue.
Once, I've even been connected to Activesync and seen the phone stop charging. This phone seems to be similar to the MDA in that the hardware has to go through the operating system to charge the battery. Ugh, once my MDA battery was so dead that I couldn't start the OS and thus couldn't charge the battery, that was fun manually connecting wires to the battery terminals to get enough charge that I could start the OS.
cabranscom said:
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Click to expand...
Click to collapse
Yup agreed, that works, I have the similar issue my ActiveSync sometime disconnected itself. Performed the above steps, then it never happened again.
I can't find "Mobile Devices" in Device Manager on XP. Is that tip just for Vista?
Also I have unticked the "Enable Faster Data Synchronisation" but still I can charge but not get a USB data connection.
Any other tips!
My TP2 (vodafone) has decided it doesn't want to connect via USB any more. I have tried different USB leads, and verified it's not that by using other devices. I've tried different USB ports on my desktop (Windows 7 RC 7100) and also tried my laptop (XP) neither of which want to connect.
I've checked the USB to PC section in settings and tried it as both Activesync and disk drive, and with and without the 'enable faster data synchronization' box ticked, and soft reset after changing each setting. but every time the computer just won't recognise that I have plugged a USB device in.
Any suggestions?
No one have any ideas on this? I've tried a hard reset now in desperation, and it still doesn't seem to work.
PC does not recognize TP2 connection
Same problem for me; the TP2 is not recognized by the PC (or laptop)
Is there no program to check this? Otherwise.......I have to send for warranty repair.
Anybody any idea??
I have the same problem.
I can't get the device to connect to my PC by USB. It charges through the PC USB lead though.
What did you end up doing? Is it time to make a warranty claim?
I'm not sure if it applies to your situation, but for the longest time I could not get my Kaiser to sync with my laptop (which I usually kept wifi off on).
Turns out ActiveSync was out of date and didn't work since I had upgraded to WM6.1. If you're up to date already that probably doesn't help, but I thought I'd toss it out there.
just to let you know, i returned my tp2 to vodafone and the replaced it. the new one worked fine as soon as i plugged it in to the usb. so that proved it had to be a hardware fault.
I'm hoping the wisdom and expertise I always find on this forum can help me.
I have a new AT&T branded HTC Touch Pro 2 (Tilt 2). After about a week, I began getting the dreaded "USB Device Not Recognized" error any time I plug it in. It never connects properly. I have customized the phone using some of the cool tools I found here, but I have never flashed any portion of the device - it's just the way I got it (WM6.5 CE OS 5.2.21849 Build 21849.5.0.63)
As suggested in various places on this forum, I have:
Soft Reset the phone numerous times
Rebooted the computer (WinXP) many times
Tried several different cables, including the HTC branded extUSB one
Tried different USB ports on my computer(s)
Tried other computers (WinXP)
Tried Windows 7 (WMDC) on another computer
Hard Reset the phone several times (with and without backup restore)
Uninstalled and re-installed ActiveSync 4.5 and the USB drivers
Adjusted various settings, including USB to PC, according to various posts
Cursed extensively in three languages
Regardless of any of this, every time I connect, I get the "USB Device Not Recognized" error within a few seconds.
I am now convinced the problem is hardware, probably the USB connector on the phone. I can't be without the phone until later this month, so I can't get the hardware fixed for a while. But I need to sync.
USB, of course isn't the only way to sync; the phone has Bluetooth. The problem is, I previously reset the device and un/re-installed ActiveSync, removing the pairing at both ends. To sync over Bluetooth, I have to first sync over USB, something I can't do.
MY QUESTION IS THIS:
Does anyone know a way to force ActiveSync to pair over Bluetooth WITHOUT first pairing over USB?
Any assistance anyone can offer will be greatly appreciated
Tenaya
Under certain circumstances, urgent circumstances, desperate circumstances, profanity provides a relief denied even to prayer.
- Mark Twain
if u go to settings>connections>usb to pc un check enable faster data sync
that might help
Thanks for the reply. Unfortunately, that's one of the first things I tried and it makes no difference (I just tried it again - no joy). I should have listed it in my original post.
The only thing I can think of is to somehow force the phone to sync via Bluetooth WITHOUT having previously synced via USB.
Anyone know if this is possible and, if so, how to do it?
I think you should go and replace your hardware if it has warranty (since you have not flash it). tell them my phone USB connection is not working at all, and let them try it on their computers to make sure, am sure the warranty covers this kind of things
Uh, you're talking about the error on your PC right? This is a common issue. (with pc's) Use another USB port on the computer. That is what I have had to do. It worked fine for both the TP2 and my Wizard before that, but ever since I reloaded the computer I get that error on certain USB ports. have not researched it too heavily yet, but I plan to.
Did you try installing the Windows Mobile Device Center?
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
ChosenWonn said:
Uh, you're talking about the error on your PC right? This is a common issue. (with pc's) Use another USB port on the computer. That is what I have had to do. It worked fine for both the TP2 and my Wizard before that, but ever since I reloaded the computer I get that error on certain USB ports. have not researched it too heavily yet, but I plan to.
Click to expand...
Click to collapse
kgeissler said:
Did you try installing the Windows Mobile Device Center?
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
Click to expand...
Click to collapse
Did either of you read the post? It clearly states that he has done BOTH OF YOUR SUGGESTIONS!
Unfortunately, it does sound like this is an issue with bad hardware in the phone. I would suggest getting it replaced under warranty.
KD8FRE
I'm having the same problem (vzw TP2). I've already messed with all usb-to-pc settings, tried different USB ports (I've had other USB devices that req'd that), reset my PC (thank you dogbert), reset my device and am currently reinstalling ActiveSync; though I doubt that's the problem because my BT syncs work fine (I don't recall being req'd to do a USB sync intially before doing a BT sync, so I can't really help the OP with that). My device does charge via the USB cable when plugged into the PC. Disk drive mode doesn't work any more than activesync. I also haven't been able to spot it on device manager. Uninstalling it there was one of my first ideas.
I'm wary of using a BT sync to install the official VZW 6.5 ROM, because I've read bad things about ROM interruptions.
I have yet to find by searching anyone who had a real USB sync problem (i.e., one that doesn't get "fixed" by resetting or something equally simple) who has actually posted that they found a solution.
@OP, when do you get a message that you are req'd to sync by USB first? Does activesync tell you or your device?
I have this problem at work where the machine is managed. It just refuses to recognize the device. It's a security issue that we haven't been able to track down yet. I think if you look in one of the logs (forget which) you will see the actual error as it tries to load the driver.
just for the hell of it, try an older version of activesync. just tryin to throw in all possible fixes. http://www.microsoft.com/downloads/...3a-28bf-4cac-a682-58d3233efb4c&DisplayLang=en
try removing the sdcard and syncing?
RE: A New Approach
Thanks for all your responses. Sorry to take so long to respond to your questions and suggestions, I've been away (funerals and CES).
I have read extensively on this subject, have tried EVERYTHING everyone has suggested, and reached the conclusion that this IS a hardware problem, probably involving the USB jack itself.
At least for a while, replacing the hardware is something I can't do.
I want a BT sync for syncing with Outlook (Calendar/Contacts) and for installing software. I currently have NO plans to flash the ROM, I agree that would be risky over BT.
The error appears to be generated by Windows, I don't think it ever gets as far as ActiveSync, ActiveSync always indicates that it is not connected.
Despite that, I did try an earlier version of ActiveSync (can't remember which one); no joy. I tried Windows Mobile Device Center on a Windows 7 machine, but the results were the same: Device Not Recognized.
SO, does anyone know how I can force a BT sync WITHOUT first syncing by USB? That would solve my immediate problem.
Unfortunately I been there and done that.
The only workaround is to use a free exchange server - www.alol.net.br
I put it on my computer's outlook. Copied all the contacts and calender items from my default folders. Synced with ALOL. Installed on my phone, and synced via my wifi.
Not the best solution, but T-Mobile refuse to fix the faulty Diamond motherboard, but it works fine.
The first sync on the phone comes up with a error message, but after that it is fine. You need to manually put in all the settings.
I'm assuming that you have your phone set to "Activesync" + Enable Faster data synchronization on your Phone, under Settings->Connections->USB to PC
Have you tried changing this to "Disk Drive"? Activesync can still connect to the phone and do syncs, etc.
Atleast this is my experience on XP. I've had the same problem on/off after flashing one particular custom ROM.. Don't remember seeing this on my stock Tilt2 ROM.
Have you tried turning your computer Windows' firewall competely off? I read soom were that there seems to be some confict with windows firewall reconizing Activesyc.
None of the settings in the phone, including Disk Drive, make any difference. I'm fairly certain that I've tried them all. None of the settings on the PC side, including Firewall, make any difference either.
The connection never gets to ActiveSync; the USB drivers fail to recognize the device well before that.
As I mentioned earlier, I have become convinced that this is a hardware problem with the phone, probably related to the USB connector. All my research leads there.
The approach I'd like to try is to bypass USB connectivity completely and attempt to sync over Bluetooth. The problem is that ActiveSync refuses to sync over Bluetooth until AFTER the first USB sync (and setup).
Thus my question:
Does anyone know a way to force a sync over Bluetooth WITHOUT first syncing over USB. Registry hack? Settings change? ANYTHING?
Quick note.
This issue started happening to me as well.
And here's the somewhat odd part. With the SD card removed the phone is discovered properly. The original SD card and another spare one inserted in the phone cause the this USB error for me.
Go figure.
(and yes I've tried formatting the sd cards, and factory resetting the phone)
Since I use ubuntu, I'm not really going to spend anymore time figuring out this windows bug. Just needed to apply an update..via windows.
Try this it worked for me
http://www.online-tech-tips.com/computer-tips/usb-device-not-recognized/
Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back
i'm not sure if this is the right section to ask this but my tilt 2 is not recognized by my computer anymore. I thought maybe it is the phone but it's recognized on other computers so I was wondering is there a way to reinstall the driver on my computer or some other fix someone know of?
I think I saw some threads with similar problems but I didn't see any definitive answer in any.
HELP PLEASE!!!!!!!!!!!!
stevenmc8602 said:
i'm not sure if this is the right section to ask this but my tilt 2 is not recognized by my computer anymore. I thought maybe it is the phone but it's recognized on other computers so I was wondering is there a way to reinstall the driver on my computer or some other fix someone know of?
I think I saw some threads with similar problems but I didn't see any definitive answer in any.
HELP PLEASE!!!!!!!!!!!!
Click to expand...
Click to collapse
Do you have XP or Vista/7? The first step you should try is uninstalling/reinstalling whichevery type of sync software you have on the PC...for XP it's ActiveSync, for Vista/7, it's Mobile Device Center. A fresh reinstall of those sometimes clears this problem up, and it's the easiest solution to try first
I have xp and I have uninstalled and reinstalled but that doesn't do anything my phone still isn't recognize that's why I was wondering if after u uninstall does the driver remains on the hard drive and if so how would u remove the driver so u can reinstall it.
Do you use the same cable when you are connecting it to the other computers? If you do then... well I dont know.. I would still try a new cable and wiggle it a bit
When you uninstall the Active Sync I believe it does take the driver off as well...
When you connect your phone to the computer does it still come up asking if you want to connect via Active Sync, Disk Drive, Internet Sharing?
I'll give you one method that helped me at least when I was having connection issues, have no idea if it is related to yours (and it might not even be applicable to the older XP version of ActiveSync).
While your phone is connected, go into Device Manager and under the Network adapters node, look for "Microsoft Windows Mobile Remote Adapter". If it is there, uninstall it.
After that, disconnect then reconnect your phone.
As a long shot, you would not happen to be running any VPN software would you? A connected VPN always makes syncing the phone impossible.
Is your phone charging while connected?
I had/have a USB connection issue with my Tilt2. It wasn't recognized by the computer, but it was charging. When I connect through bluetooth, it is detected just fine. I am assuming that my issue are the pins in the USB connector on the phone, since I have the same issue with different cables.
Aaron McCarthy said:
When you connect your phone to the computer does it still come up asking if you want to connect via Active Sync, Disk Drive, Internet Sharing?
Click to expand...
Click to collapse
No the only thing it does now is charge.
MooGoo said:
I'll give you one method that helped me at least when I was having connection issues, have no idea if it is related to yours (and it might not even be applicable to the older XP version of ActiveSync).
While your phone is connected, go into Device Manager and under the Network adapters node, look for "Microsoft Windows Mobile Remote Adapter". If it is there, uninstall it.
After that, disconnect then reconnect your phone.
As a long shot, you would not happen to be running any VPN software would you? A connected VPN always makes syncing the phone impossible.
Click to expand...
Click to collapse
I will try what u suggested. no i don't have any vpn software installed on my computer anymore.
jcterry said:
Is your phone charging while connected?
I had/have a USB connection issue with my Tilt2. It wasn't recognized by the computer, but it was charging. When I connect through bluetooth, it is detected just fine. I am assuming that my issue are the pins in the USB connector on the phone, since I have the same issue with different cables.
Click to expand...
Click to collapse
yeah it's still charging but that is it... nothing else happens
Every so often when I connect my phone to my pc all it does is charge.. All I do to fix it is soft reset the phone AND restart the computer. Usually after that it works fine. If not just take it off and put it back on the dock or cable.. if you try a different cable that might work for you too. Or try plugging your cable into a different usb port on the computer