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HI All, have an intersting problem, was surfing the net via wireless when the unit locked up. Soft reset and now all I get is a white screen. The unit seems to hard reset with the startup sound that the unit makes when you first start it up out of the box, but the screen stays white.
Any Ideas? :roll:
mmm.... Hard Reset :twisted:
HI Xeon,
tried that and still comes up with white screen, but does all the correct things re sounds but all you can see is a totally white screen.
You could try leaving it with the battery removed overnight but it sounds like a hardware problem to me, could be the lcd has died or the connection has come adrift for some reason.
I suggest u Upgrade or reinstall the ROM , maybe something happened to one of the files that should not be modified , anyway , u won't lose anything , u already Hard.Rstd .........
i had the same problem before..i did an upgrade that fixed it. but still have a backup even if its a white screen..after i upgraded i had another problem with the Storage Folder missing..and the list goes on..dont wory you'll know what i mean when you get it..
It happened to me the second day I got my O2 XDA IIs. Hard reset didn't seem to do anything... The unit didn't response to a soft reset either... It was just frozen... I removed the battery, boxed it up and was ready to return it. The next day, just before I was about to drop it off, I was curious and did a reset and everything went back to normal... It never happen to me again... Don't know what happened :?
I have the same problem...
The phone shows white screen white it can recieve & make calls, activesync can recognize it.. But the screen still white !!
Any other suggestions for helping solve this problem..
Is this means that the LCD is dead ?? or the problem in its connectors or it's a software prob. ???
I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?
Hi...
My Artemis had a problem that goes off often automatically..But from y"day its DEAD but its getting on when I remove the battery and keep it without it for 2hours.. but it crashes soon after its getting on.. i checked for button struck's but its ok..
Tell me what would be the problem ?
I have the same problem...
How old is the phone the battery could be past it. Maybe a hard reset will help, you will lose everything stored on your handset though!!!Have installed any software recently?
Me too!!!!
My Artemis did it from one day to another!!!
So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem
My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?
Have you tried a different barttery?
No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.
flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.
Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?
And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....
I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.
when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM
what is the best touch rom to use for my xda orbit. and where can i get it
lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it
Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?