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Hi,
I'm experiencing a weird problem and please let me know if it's only my problem or there is some work around for it.
My phone is SX66 upgraded to 1.40 ROM + 1.13 Radio stack
I can connect Wifi fine whenever I have some phone signal (at work). Whenever I go home where the phone signal is weak then the WIFI couldn't get connected (I believe I set up my home network correctly as I've been using it for so long and configure it for several computer/laptop in house). The network could detect the AP with the SSID but I just couldn't connect to it even I'm sitting right next to the AP.
ROM 1.40
Radio: 1.13
MDD
Are you sure it isn't connecting? What has led you to this conclusion?
Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
If you're sure you're just not connecting however, things to check are;
WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
Interference - Wireless A/V Senders and digital cordless phones are common culprits for RFI. 802.11x APs support multiple channels (most default to channel 11), and you can change these in case of interference. Once again, if you have other WiFi gear already connected with good, strong signals, you can probably discount this one.
Sorry if this is all elementary to you - I don't know how technical you are.
Thanks for your reply.
> Are you sure it isn't connecting? What has led you to this conclusion?
Yes, I've check wireless status on the phone. "Connected to the network", and the AP with DHCP on showed the status of an IP has been allocate to the SX66 mac address. However I dont' really believe it then I check the "Adater", it said network available, and the WIFI icon just didnot show any traffic.
> Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
I've experience once with the internet connection via Active Sync so I disable the passthrough. Both home and work doesn't have proxy server so I selected not to have any on the phone.
> WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
At work, I have 128 WEP and the connection works fine with the key. At home, I open my network but using MAC filtering to protect it. I have problem with the open network one at home. Perhaps, I will try to setup WEP at home and see if it can work.
The only thing I'm not really clear is the difference between setting "WPA" and "WPA-PSK" from the phone.
> DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
Yes, DHCP enable as I don't want to change it back and forth when traveling.
> MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
I do it and I already opened the network and then captured the MAC address into the AP memory. (that's why I think it's connected but will check).
> Interference -
Not really, I'm 6' away from the AP and I don't have any cordless device in my computer room.
> Sorry if this is all elementary to you - I don't know how technical you
are.
No problem, I'd like to learn more about this PDA. The concept is about the same with PC, but the tools to debug is not there. I can't use tracert/traceroute, ifconfig or ping broadcast to really know if I'm the network.
Once again, thanks a lot.
Okay, well it sounds like you're on the right track & know what you're doing.
A useful troubleshooting tool, which gives you tracert, ping, whios, ipconfig and a host of other tools is "vxUtil", which is freeware. I'd give you a URL for downloading it, but I'm on my iMate now (sipping coffee by the Yarra in a Melbourne Cafe - oh what a techno-wanker am I!), but search these forums or Google it and you'll find it.
Now, regarding the proxy thing... These PPCs are a little tricky with their internet settings, and I had to create a different 'connect using...' connection profile, if that makes sense. The important setting within the profile, which is under the Proxy tab, from memory, is "This network connects to the internet".
Now for some reason, if you don't enter in a proxy server here, that check-box doesn't stay checked when you ok your way out. So what I've had to do is go into the advanced area & enter anything in the "wap" proxy, then ok out.
Strange, but it seems to work. Although I always leave my "Private network" on "My Work Network", I can now browse the 'Net through the WiFi AP/Router.
Download vxUtil & see if you can ping your AP, then go from there.
I've worked around the problem by using static IP address instead of depending on DHCP. Thanks to Hitchhiker software. I noticed that it was trying to obtain IP address from DHCP but failed. (The very same DHCP work wells for the rest of my network). Anyway, I will use Hitchhiker to switch IP back and forth if necessary.
Thanks a lot!
MDD
Great to hear you found the problem - well done.
I have a t-mobile Dash. I'm trying to connect to my home router/AP using WPA2-PSK. I've double-checked my network key and other settings, but I can't seem to get it to connect. Here are my settings:
Network name: GTHOME <- matches my router's broadcast SSID
Network type: Internet
Not a hidden network
Not an ad-hoc connection
Authentication: WPA2-PSK
Data encryption: AES
The key is not automatically provided
Network key: (matches my router's key)
Key index: 1
Does not user IEEE 802.1x network access control. (I've tried it both ways, with PEAP
On trying to connect, my Dash give this message:
"Cannot connect to the network. Check your network and service provider settings and try again."
The AP is a Netgear WPN824 v2 with the latest firmware. Any suggestions?
TIA
Try using a 9 letter word for your key.
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Mac Address Filter
skyguy said:
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Click to expand...
Click to collapse
Guy, do you have a Mac Adddress Filter area on your router?Open your router so no key is required to make a connection and after you establish a connection use the WEP or WPA2-PSK key option! Can you find your Mac address and your Phone's Ip address on your router. You can find this info on your phone also in Comm Manager> setting> Wifi> Connection Status area. There is a place on your router to put this info, so that the router will know that its ok to connect to this device with this info, I believe its in the advance area on your router and use the 10 key WEP if possible!
Install NetWorkMagic To You System
Go to http://www.networkmagic.com and install the trail version on your PC. Networkmagic will tell you if your system is setup correctly or if their is some kind of problem. Use the network map, this will give you a good ideal of whats going down on your system......! If you cannot see your phone on the network map, then Houston, we got a problem...........!But we will fix it! Happy Thanksgiving!
skyguy said:
I had an 8 letter key before. I tried 9 - no luck. What's magic about 9?
Click to expand...
Click to collapse
Yep 8 is secure enough. try again without any caps or numbers. e.g. give aaaaaaaa a try
And see that error you mention, that looks like the one IE gives. What happens when you press connect in the wifi list?
I found that having any character other than a-z, 0-9 would cause the dash to fail to connect even though pc's and laptops had no problems. My initial key contained a "-" and "$"-- it drove me crazy trying to figure out the problem until I realized only the dash couldn't connect.
Technology said:
Guy, do you have a Mac Adddress Filter area on your router?Open your router so no key is required to make a connection and after you establish a connection use the WEP or WPA2-PSK key option! Can you find your Mac address and your Phone's Ip address on your router. You can find this info on your phone also in Comm Manager> setting> Wifi> Connection Status area. There is a place on your router to put this info, so that the router will know that its ok to connect to this device with this info, I believe its in the advance area on your router and use the 10 key WEP if possible!
Click to expand...
Click to collapse
Thanks for the suggestions. I hope everyone had a wonderful holiday
I double-checked the MAC address filter - it's turned off.
I was able to connect with Open Authentication and WEP Data encryption, and if I disable security altogether. Neither of these options is satisfactory.
I also tried 'aaaaaaaa' as the key. It doesn't work in either WPA-PSK or WPA2-PSK with TKIP or AES encryption.
The warning I get when I press the connect key in the wi-fi list is -
"Cannot connect to the network. Check your network and service provider settings and try again."
Make sure the Key Index on the phone matches the Key Rotation on the router.
sesinger said:
Make sure the Key Index on the phone matches the Key Rotation on the router.
Click to expand...
Click to collapse
I don't think I'm using Key Rotation. Isn't that just for WEP? And, only if you have a RADIUS server? I just have a simple home network, nothing fancy.
I have a basic USRobotics router and it supports key rotation for WPA2. I had it set to 0 (meaning off), however there was no equivalent setting on my S621. The S621 could only be set at 1,2,3,or 4. When I set both the S621 and the router to the same number (in my case 4) I was able to connect.
My netgear doesn't have a place to set key rotation. I tried each key order (1 - 4) on the phone - no luck.
I even tried installing the evaluation version of CommView for WiFi (http://www.tamos.com/products/commwifi/) so I could see what each device is doing. But, I don't have a compatible adapter.
Your Router's IP Address Is 192.168.1.1 Not 192.168.0.1
skyguy said:
Thanks for the suggestions. I hope everyone had a wonderful holiday
I double-checked the MAC address filter - it's turned off.
I was able to connect with Open Authentication and WEP Data encryption, and if I disable security altogether. Neither of these options is satisfactory.
Click to expand...
Click to collapse
For your router with IP address 192.168.1.1 with the WPA encryption, turn on the MAC address Filter and install the phone's MAC address in the router in the appropriate area, save settings (soft reset)! Now your phone will now be able to connect to your network via wifi.........!
Well, it's working now in WPA-PSK(TKIP) mode. Here are the changes I made:
I installed a new battery (my Dash started dying every time I turned on wireless while on the battery).
I removed a network called "Free Public Wireless." The Dash would try to connect to this network when it failed to authenticate on my encrypted network.
I suspect the "Free Public Wireless" network was interfering with the login to my home network. I'm just happy that it's working.
Hi, all,
I have the same problem:-
"Cannot connect tot the network. Check your network and service provider settings and try again."
After some troubleshooting, I found that this problem will go away when I set some IP address in the network adapter.
I have confirmed that my password (network key) is correct and my MAC filter are also correct.
The only changes that I can think of is that I went to US last week and connected using hotels' wireless access. No IP settings were done during the connection.
Please let me know if anyone has any idea on how to solve this problem.
Many thanks in advance.
Joe
i cant connect to internet via USB
my computer has wireless internet connection
i connect via Activesync to share internet from PC but it doesnt open internet
guys why cant i connect to internet via Activesync, internet explorer doenst open any site
please help, what settings are necessary at connections?
Hi
The connection settings need to be on
Allow USB [ON]
Allow Connections to COM [OFF]
This Connection is connected to: [set this to automatic]
The other settings you can choose what you want them on as they do not affect the way the PC sees your phone.
IF this does not work i would try a reinstall of active sync or deleting the device from active sync and re-adding it.
Cheers Dave
it says cant get IP address automatically..
OK
When you connect your phone it gets assigned onto it's own network port so it could be the settings on this.
Connect up you phone. Once this has been done on you PC goto Start>Control Panel>Network Settings.
From here you will be able to see the phone. It will be under Lan or High speed internet and then the Local Area connection with "windows mobile device" under it as well
From here right click on it and goto Properties. Click on the Internet Protocol TCP/IP and the click on properties when this lights up beneath it.
Make sure that it is all set to Obtain Automatic for IP, DNS and Private IP
This should cure the fault. Let me know
Cheers Dave
thanks again
i guess, i tried it before.. there was 255.255.255.0 as DNS and IP blank..
i changed it "Automatic".. but the same.. doesnt work
Ok
Only one last thing i have found that it may be.
If you go on your phone Start>Settings>Connections>Network Cards
Check that they are all set to Automatic. The one that really counts is the Remote-NDIS Host. Make sure that this is set to automatic and there is nothing in the Name Servers Tab.
Also what Browser are you using on the Phone. Try using IE.
Cheers Dave
I tried all mentioned in this thread, but still my internet is not working. It shows error code 0x80072f78.
Hi, dears!
Q: why I can not use my wireless networks?!
I have two type of wireless network.
I can use both of this networks in my laptop, but I am confused and tired of retrying more and again and again in pocket pc.
===========================
First network is in our faculty:
1- Proxy Server (that will be set in pc in: InternetExplorer/Tools/InternetOptions/Connection/LanSetting/)
Address:192.168.12.20 Port:8080
2- And not any more setting is required in this network!
-----------------------------------
Second, in our dormitory:
1- Proxy Server (that will be set in pc in: InternetExplorer/Tools/InternetOptions/Connection/LanSetting/)
Address:192.168.0.1 Port:8080
2- In this network anyone has an specific IP for Wireless
Mine is:
IP: 192.168.0.188
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.188
(You maybe know it better than me that this configuration must be set in wireless properties in PC)
3- This network also use user-password that when I open opera or InternetExplorer (In PC), it will ask me for them:
suppose it is: user: 1111 and password: 2222
----------------------------------
In PC, I use both of this networks successfully.
Also I can connect both of them in ppc, (PPC show me "connected"!)
BUT! I cant not use this "connected" network in IE or Opera in PPC, Why?
I am really confused and tired.
----------------------------------
Now, who know what I must do?
Help Me, Just Step By Step!
Becuase I am a simple user of WM, not proffesional!
Extra Information:
Artemis P3300.
WM 6.1 Build 20771.1.4.6
I don't know what kind of more info is needed for describong device situation!
1. Setings-Conections-Conections-Advanced-Select Networks from My ISP changed it to My Work Network, select Edit button Proxy Setings to go and check on This network conects to the Internet button and then OK.
2. In Wifi settings on the card again in Conections (the icon is Wifi) Network Adapters to select The Internet. Ok. Wifi-and restarts it.
Good luck.
Dear, SPGI!
First thank you for answering.
Altought I did many test on this ways before, but I removed all old configurations first, and then I did your advice, but not worked!
I am often (and now) in Dormitory. In dormitory wireless network when I try to load any site IE shows this error: " The page connot be found. Check the name and try again", What is the matter? (In PC in this moment IE must show user-pass window!)
I saw some problem in wireless in this pags that their text was very onfusing for me!
http://forum.xda-developers.com/showthread.php?t=567110
http://forum.xda-developers.com/showthread.php?t=568878
Can I ask, those phone are same as mine? or they have another problem. becuase (I said) I can connect wireless, (altought it is useless yet) but it seems they can not turn their wireless or semi-problems.
-----
Everyone I restart my phone, it shows a message that had not set any data connection, why?
In Setting/Connection/Connection/Manage existing connections/Proxy Setting/Advanced/HTTP/
(I set dormitory wireless network server as 192.168.0.1 and port as 8080 there.)
There are username and passoword also that I think it must be instead of user-pass login that IE in PC will show when I Open IE. But I don not know what is the domain?
Then, If user-pass must be set here, what is the domain?
And if not: where it must be set?
Also, I found this In Setting/Connection/WiFi/Network Adapter/SDIO WLAN Wireless Adapter:
IP and Subnet mask and Default gateway.
hey everyone,
im having a problem with my DHD wifi,it connects to my wifi at home but i cant browse and no app also can use internet,
i can use 3g well,but i need to get my wifi also working on my device.
my galaxy ace and other laptops can connect and browse well.
can u guys help please?
i am having stock rooted 2.2 rom.
sinahidden said:
hey everyone,
im having a problem with my DHD wifi,it connects to my wifi at home but i cant browse and no app also can use internet,
i can use 3g well,but i need to get my wifi also working on my device.
my galaxy ace and other laptops can connect and browse well.
can u guys help please?
i am having stock rooted 2.2 rom.
Click to expand...
Click to collapse
Is your wireless secure and are you mac address filtering. The phone also has a mac address you need to add to router if you are. It will show connected but not surf if your mac addy filtering.
Reinaldo33897 said:
Is your wireless secure and are you mac address filtering. The phone also has a mac address you need to add to router if you are. It will show connected but not surf if your mac addy filtering.
Click to expand...
Click to collapse
thanx for the reply,but i guess my wifi's mac filtering is off,and its WPA2 secured.
if it is as u say then why i can connect through my other android phone without requiring the mac addition to my mac filter :-?
sinahidden said:
thanx for the reply,but i guess my wifi's mac filtering is off,and its WPA2 secured.
if it is as u say then why i can connect through my other android phone without requiring the mac addition to my mac filter :-?
Click to expand...
Click to collapse
You "guess" it's off??
Either you have it on or off.
Just log onto your router, which for example my Netgear is: 192.168.0.1
Enter your router's username (admin) as standard
Enter your Router's password (which hopefully has been changed from the standard password, which is..."password"
Click 'wireless settings'
There you should see an option to click on "Setup Access list"...click it.
Then you should see "Turn Access Control On" with a box with an option to tick or untick.
If it's ticked, then you need to go to "Add New Station Manually"
You will see "Device Name:" ...so enter your device name.
then you will see "MAC Address:"....enter the MAC Address of your phone which can be found by going into:
Settings/about phone/hardwareinfo
Once you've entered your info in the 'Device Name' and 'Mac Address' fields of your router, click "ADD" then click "Apply"
OR:
Just uncheck "Turn Access Control On" in the router, then enter your WEP or WPA password into your phone to connect.
If that doesn't work, unplug router from mains supply for 10 seconds, plug it back in then try that.
cheers
Matt
matthew33 said:
You "guess" it's off??
Either you have it on or off.
Just log onto your router, which for example my Netgear is: 192.168.0.1
Enter your router's username (admin) as standard
Enter your Router's password (which hopefully has been changed from the standard password, which is..."password"
Click 'wireless settings'
There you should see an option to click on "Setup Access list"...click it.
Then you should see "Turn Access Control On" with a box with an option to tick or untick.
If it's ticked, then you need to go to "Add New Station Manually"
You will see "Device Name:" ...so enter your device name.
then you will see "MAC Address:"....enter the MAC Address of your phone which can be found by going into:
Settings/about phone/hardwareinfo
Once you've entered your info in the 'Device Name' and 'Mac Address' fields of your router, click "ADD" then click "Apply"
OR:
Just uncheck "Turn Access Control On" in the router, then enter your WEP or WPA password into your phone to connect.
If that doesn't work, unplug router from mains supply for 10 seconds, plug it back in then try that.
cheers
Matt
Click to expand...
Click to collapse
OKAY,
thanx for ur complete guide but unfortunately it didnt work.actually when i wanted to add the name and the mac address it was already mentioned there in a list above it.but i have added it again.but still it doesnt work.
Try wiping factory data on phone someone said they had similar issue and fixed it this way.
Reinaldo33897 said:
Try wiping factory data on phone someone said they had similar issue and fixed it this way.
Click to expand...
Click to collapse
okay,thanx,i will try it tmr morning and will let u knw.
but this issue was since first i have installed this stock rom