I was trying to upgrade the radio on Universal, somthing I did all the time on my magician. And I think the upgrade worked, I'm not sure. BUt now it won't get out of boot loader mode. If I hard resest and choe clear it says "clearing now" then just goes back to loader mode. I've tried every key combo I know. Power + reset, backlight + power + reset, pulling the battery. Nothing works! Anyone had this issue before? Any suggestions? :?: :?: :?: :?: :?: :?: :!:
That happend to me too. I tryed every thing ... not working ... then i upgrade to the last radio and (soft-reset and power botton) and it worked ... i havent make any upgrade after :lol:
Hi,
the same happened to me, but I solved the problem:
1.) Make the update without any card (SD + SIM) in the phone!
2.) Use the original USB-cable
Now it should work!
Greetings,
Teja
Thanks guys. Pulling out the SIM and the SD did work. I wonder why though? ANyway, thanks again.
A million thanks!!!
I read a lot of replies on other threads, and nothing worked.
Then your suggestion of the Sim + SD worked like a charm.
Thanks a bunch for restoring my expensive brick.
It took a long time for me to find out you've to remove the cards so I was about 2 weeks without my expensive MDA-Pro. And I'm looking forward if it helps anyone to solve the same problem!
Greetings,
Teja
As you've seen, it was my first post here...
Stuck at USB V1.01
New to this. I have a QTEK 9000 Spanish edition. Was upgrading the ROM and the PC for some reason restarted cutting the connection while ROM was in progress. now the PDA is stuck in USB V1.01 screen, tried to hard reset. nothing working. I have read posts about removing SIM and SD cards I have done this. I can not even connect back to the PC, I use the original USB cable, windows pings to suggest a connection is made BUT, now light shows uup on PDA to suggest a connection and Windows mobikle Device Center is not picking up the device. can anyone help me?
Hi, the same problem with me. So at last I am successful and I solve it. I suggest you. First you make update with out any card and then the second step you use the original USB cable.
Try the best.
Bootloader screen stuck!
I dun know i removed cards and hard reset but still its not connecting... show usb when connected to pc and Serial of not down at the bottom show v1.01
Any idea what should i do now?
Related
Got a little problem, maybe big =(
Basically the phone one day decided not to work
i can get only two screens
either the start-up splash screen displaying CINGLAR and the firmware stuff on the bottom corner
or
if i enter bootloader mode, i get SERIAL 2.07 and nothing else
i have tried hard reset, take out the battery for ever, even flash
hard reset does nothing, soft does nothing
take out the battery does nothing
the phone won't charge through the cradle or charger, i can only charge the battery alone using the cradle
as for flashing it won't flash in the cingular splash screen or the bootloader screen, it doesn't change from SERIAL to USB when connected, thus the computer can't send anything to it
what can i do ?????
Do you have an SDIO card in the top slot? That can cause problems with the bootloader accepting the image from the PC.
nope only have the original DEMO SD plastic
any one what could be wrong ?
had same problem
dont know if you are doing the wm5.0 hard reset or teh old style hard reset that we used to on wm2003se. its teh notes button, camera, power and soft reset button. clear registry and the storage and then it should work. it did for me.
tried your reset steps boots the bootloader =(
Re: BA - SX66 Variant won't load - stuck in Splash or Bootlo
evilgabbie said:
if i enter bootloader mode, i get SERIAL 2.07 and nothing else
...
what can i do ?????
Click to expand...
Click to collapse
BigDamHero said:
If you got bootloader mode then you should be able to upgrade your rom to whatever you like.
Step by step insturctions are on WIKKI. The page for upgrading to the most recent ROM for the Blue Angel that IS NOT WM2005 is here:
http://wiki.xda-developers.com/index.php?pagename=BA_1.40.00_Upgrade
If your device is in bootloader mode just put it in the cradle (activsync won't start but don't worry about that) and start the upgrade!
Click to expand...
Click to collapse
When you get to the Bootloader screen, probably you are home free. Just use the abouve link to resolve you problem.
BootLoader Loop Issue - SX66 Siemens
I am having a similar issue , where i am unable to hard reset or soft reset ,If I place SX66 (SIEMENS) in cradle it appears to charge after charge is complete , it will go to bootloader menu.
==========================================================
I have downloaded the MTTY , and would to know the settings required for USB , is selected from dropdown what is the optimal choice to make.
Im not seeing the cmd line " CMD> " in using MTTY.
I was gonna use com ports but dont know the settings to set:
==========================================================
parity
data bits
stop bits
flow control
local echo
http://wiki.xda-developers.com/index.php?pagename=BlueAngel_WM5_For_Beginners
had exactly the same problem, follow these steps for hard reset
my phone came good after (running wm6)
Hi there!
What key combination gets me into the bootloader?
I've been wondering and searching for a way to upgrade my MDA pro rom. (searching for hours on xda, google and a lot of other specialized sites. Turned out to be dead ends! FRUSTRATING!
I'va had a Qtek S100 before. There was a way to get into the bootloader. And there is a way into the bootloader for the Universal to! YES!
But when i try to push the buttons
on/of
Camera
reset button
i cant get in!
button 1 and 2
reset
the same problem.
I get as far as the pres 0 or X for factory default and exit.
Who can help me? I have the no_id upgrade utility and the ROM ready.
Was there a UUL file which i had to edit before using this upgrade method?
I hope there wil be a good tutorial for this just like the one i have used to upgrade my S100 to an orange rom. (worked great!)
Can anyone help me please
Its BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
It's better to do this without the SIM and Memory Card connected. Disconnect also the USB Sync Cable.
After entering bootloader, you will see SERIAL written on the screen but the screen has no backlight so you have to look hard.
Then when you plug the Sync Cable, the SERIAL will change to USB then you can run the NoID to update.
Remember the NoID has to be run twice in a row as the first time usually solicits an ID Country error
It Works
Thanks Jorge!
Just those keystrokes helped me a lot. It works just fine and it took me only one run to Initiate the upgrading.
Thanks a lot!
I followed your advice and removed the SD and the phone card.
Yes! now i can experiment with these ROMS.
First Jasjar, later O2 and hoping for the best roms with the best programs.(hoping to find a messenger cab file in the jasjar rom)
As I am planning to do the same, Try all the variants of the ROM's, could you inform me what are the good and bad points of all the different ROM's you used and which did you decide to use finally.
Thanks
HELP !!!!
I turn on my Qtek 9000 and i see SERIAL written and the screen but the screen has no backlight.
How can I boot my Qtek 9000 again without this SERIAL mode ????
Best Regards
Hi Ecraseur,
if You did not do anything else (no upgrading), try ColdReset : Power-switch + Reset hole.
Ruud
If we can boot from Serial/USB is it possible to boot from Mini SD? I'm toying with the idea that by using a Linux Live Disk content on a Mini SD it may be possible to boot into a virtual Linux environment? I know it's going to be uber slow and may not even work but I thought it may be worth a look?
If a Mini SD boot isn't possible do you think it'd work to have one of the smaller USB bootable Linux flavours as the USB boot for the HTC Wizard etc?
Hi, a friend have 2 pda universal from vodafone that he has flashed and killed. I don´t know what happend. pda always shows USB and v1.00. After a lots o rom updates still dead, i have JAFWM, but with or without this machine is dead.
any rom especial version?
any soft?
thanks.
1. Try to restart the device in bootloader mode(Light key, power and reset pressed together)
2. Look at the display (should say Serial and version at the bottom)
3. Disable the USB connection in Active Sync otherwise the update will crash.
4. Plug in USB Cable (Screen Should now show USB at the top)
5. Start original Upgrade from your provider or take the upgrade you want to use with the MA_UpGrade_noid.exe.
6. After Flashing restart device with both soft keys at the bottom of the screen ( Buttons with - on it) pressed.
7. When asked type 0 to erase all data.
9. Device should start normally, if it doesn't do not hesitate to ask.
device always start in bootloader mode, i flash all times without problems, but when i restart device, automatically puts on bootloader mode.
after flash, make factory settings but,after this, restart in same mode.
always, when i run update program soft MaUpgradeUt_noID, detects no rom in pocket loaded.
strange problem on 2 pda´s ?
thanks
That shouldn't be a problem. Just continue to flash the rom. There could be a problem with your bootloader and the upgrade version (AKU2) you want to use.
Maybe it's a problem with bootloader.
Try it, maybe it will help you.
http://forum.xda-developers.com/download.php?id=11414
i think same as you, only problem with ROM image, but i have flashed many roms but I can´t revive device. So i ask name of Rom tht can revive pda.
Br.
PD. how i can flash the archive attached?
The rar file mentioned above is only the bootloader you already got on your device.
In your case i would use an old AKU1 rom and to see if it works.
hi guys
i have same problem. show only boot loader mode. how to use this boot loader file. wich AKU1 file is working. my phone is MDA PRO from germany T-mobile, i wan't to update ro to English. after flashing many times, many rom no result. help me
thanks a lot
Hello Siemens Man
Which Bootloader do you have ?
It would be great if you could make an backup of your bootloader then, that i could downgrade my phone and try to unlock it.(If do not know how to make an backup, thats no problem, because i can show you how to do it)
greetz
hi man
i have in boot loader mode. show me usb v1.00 only. i don't have buck up for my phone. please tell me solution how repair my phone.
thanks a lot
Did you try to update your phone to the latest orange rom for testing yet ?
If not try it out (I know it is said to be slow, but only if all orange customizations are installed) If it runs then its ok.
Otherwise try to use the exitbl.exe mentioned somewhere in this forum, hopefully it works.
connect to mtty and issue set 14 0 and then restart the device or use exitbl utility by buzz
hi guys
thank you for reply mail. all problem solved. now good working
thanks to Buzz
are there any useful hints extrem69 ?
no usb mode
What can i do of my Qtek 9000 doesen't change from Serial to USB mode?
siemens man said:
hi guys
thank you for reply mail. all problem solved. now good working
thanks to Buzz
Click to expand...
Click to collapse
I had same problem like you, can you tell me what exactly did you do so you can repaire your phone.
I used T-mobie and didn't work after upgrade rom too, it's alway stop in boot loader screen. I tried up rom of T-mobile, Imate, Dopod but nothing to work, I don't know how to repair it, it's still can up rom normaly, nothing wrong while upgrade, it's only don't work after finish.
wooooooooooooooooooow
many thanks
i tried many ways to solve this problem
with your advuse it is working now.................
Lt.Cmdr.Ivan said:
1. Try to restart the device in bootloader mode(Light key, power and reset pressed together)
2. Look at the display (should say Serial and version at the bottom)
3. Disable the USB connection in Active Sync otherwise the update will crash.
4. Plug in USB Cable (Screen Should now show USB at the top)
5. Start original Upgrade from your provider or take the upgrade you want to use with the MA_UpGrade_noid.exe.
6. After Flashing restart device with both soft keys at the bottom of the screen ( Buttons with - on it) pressed.
7. When asked type 0 to erase all data.
9. Device should start normally, if it doesn't do not hesitate to ask.
Click to expand...
Click to collapse
HI to all! I have lost bootloader upgrading my qtek 9000 vodafone.
can i to solve problem? No bootloader menu, i have tried power+reset+lamp, power+reset+camera - herd reset with - + - reset without effect. Pse help me!!! Thanks.
I m having big troubles with my Universal. I m stuck in the Bootloader screen. When I try I hard reset (pressing 2 softkeys and reset and than 0 he says 'clearing now' for only one second and than switches back to the bootloader screen! I ve tried to upgrade it with MAUpgrade_NOID.exe. He than upgrades I think my OS only but after this a hard reset doesn t help! I keep getting stuck in the bootloader screen! I ve also tried a hard reset without the SIM and SD card but this don t help either......
Now what.......
have you tried set 14 0
I saw something like that. Can you explain how to a bit more specific?
sanderh said:
I saw something like that. Can you explain how to a bit more specific?
Click to expand...
Click to collapse
Hi,
Read this thread and follow the step by step instructions to reset your DOC Table.
http://forum.xda-developers.com/showpost.php?p=1097645&postcount=4
After completing the above please re-flash the Rom you wish to use.
When flashing Roms to your Uni, it is always best practice, to remove the SD Card and enter BootLoader mode before flashing.
Cheers,
Beasty
Try the little tool attached. It's from the wiki.
Here's how to use:
1. disconnect USB cable from your device
2. disable USB connection in ActiveSync
3. reconnect USB cable
4. wait some 30 seconds
5. run the tool
6. If successful, device will boot itself.
Has worked for me every time.
Psi
Had this issue today. Couldn't flash any rom and was stuck on the bootloader screen. Try flashing a shipped rom for your phone. That helped me. After flashing original I was able to flash WM6 rom using ROMUpgradeUt.exe.
Try a diferent cable.
If you get when connecting for a second usb, than changed i to the serial, try a diferent cable - its normal miniusb.
Then go to wiki and download UNI_ExitBootloader.exe.
Maybe will work.
If yes give a masage.
KR.
Lukasz
beast0898 said:
Hi,
Read this thread and follow the step by step instructions to reset your DOC Table.
http://forum.xda-developers.com/showpost.php?p=1097645&postcount=4
After completing the above please re-flash the Rom you wish to use.
When flashing Roms to your Uni, it is always best practice, to remove the SD Card and enter BootLoader mode before flashing.
Cheers,
Beasty
Click to expand...
Click to collapse
Thanks man, that really helped. My qtek9000 got stick at the bootloader's screen and i couldnt perform an upgrade. I followed ur instructions and now it is upgrading. waiting for the results.
thanks again
yeap, everything went fine.
Completely stuck without any UBS communication
Hi everybody,
Since i tried (yesterday) to flash a new UNIVERSAL 2.12 WWE ROM, i 'm stuck in Bootloader. I had this bloody Country ID error and after that, the USB connection between my Universal and my PC went wrong and ... i tried all the solutions given here and there :
1/ an exitboolader.exe tool
2/ the mtty option
3/ tried to kill all the process linked to AS in a way or another
4/ made several Hard Reset - connection - changing cable and so on ...
The main problem is that Windows XP is not able to recognize my Universal anymore SO ... i can't even try the solutions above based on an exiting commication thru USB between my PC and my PPC ...
I only have : "Serial" and "V1.0" on my pocket PC
Any idea to establish an USD relation between the universal and my PC ?
Pls help ... i missed this bloody device ;-/
Does anybody know if there is a way to boot N560 using SD card? I think I killed my FS with some "rom killer" and all I get now is FS boot screen, no other activities.
Any way to start it from SD card and flash it from there?
Perhaps any other way to bring it back to life?
i have the same problem
is there anybody for help???
SOS please
Eenigmaa said:
Does anybody know if there is a way to boot N560 using SD card? I think I killed my FS with some "rom killer" and all I get now is FS boot screen, no other activities.
Any way to start it from SD card and flash it from there?
Perhaps any other way to bring it back to life?
Click to expand...
Click to collapse
You cannot burn the ROM from an SD card.
If the device has had the anti-theft password set at some stage then you cannot reburn the ROM! This might be the problem?
A hard reset on the N560 followed by running the Loox burn program on a PC with ActiveSync connection to the N560 cradle is the only answer i.e. a normal ROM burn.
fingerstoo said:
You cannot burn the ROM from an SD card.
If the device has had the anti-theft password set at some stage then you cannot reburn the ROM! This might be the problem?
A hard reset on the N560 followed by running the Loox burn program on a PC with ActiveSync connection to the N560 cradle is the only answer i.e. a normal ROM burn.
Click to expand...
Click to collapse
Theft protection is not a problem here. It was wrong ROM and now it is stuck on boot screen, active sync does not see it at all, maybe there is a trick to somehow anable burn, flash, service mode on it? So far nothing helps....
Eenigmaa said:
Theft protection is not a problem here. It was wrong ROM and now it is stuck on boot screen, active sync does not see it at all, maybe there is a trick to somehow anable burn, flash, service mode on it? So far nothing helps....
Click to expand...
Click to collapse
read, and pay attention here:
[email protected]@p://a.mod-site.net/gb/u/newplow-1.html
POST 203.
Edit/Delete Message
vladtapes said:
read, and pay attention here:
[email protected]@p://a.mod-site.net/gb/u/newplow-1.html
POST 203.
Edit/Delete Message
Click to expand...
Click to collapse
GREAT!!!!
Thanks ever so much! You are real HELP!!!!
You should close process "wcescomm.exe" on PC in task manager. Then hold button record, power and puch reset after that you will come in boot loader. Run the program mtty.1.42 and select usb connect. If You will see the any error just start again mtty. Put command l c:\os_213u.nbf (You should put correct flash file in c:\ or use correct path to os_213u.nbf, l - like L but small). When it will done You should start PocketLOOX5xxFlashTool.exe and flash you PDA.
Click to expand...
Click to collapse
Eenigmaa said:
GREAT!!!!
Thanks ever so much! You are real HELP!!!!
Click to expand...
Click to collapse
do you confirm the method is fully functional?
I made a backup of my german original rom, if i have problems i want to restore it...
have you got a backup of your old wm5?
thanks
Yes it is working! Even if error comes at the end, shut the appie and use FS update tool to finish it up! All perfect!
Google for WM5, it is somwhere out there!
Eenigmaa said:
Yes it is working! Even if error comes at the end, shut the appie and use FS update tool to finish it up! All perfect!
Google for WM5, it is somwhere out there!
Click to expand...
Click to collapse
could you please p.m. to me the link of wm5 other language?
If you refer 4pda...it can't be downloaded, i don't know russian, i registered, but always cannot download...
if you have other link...pls send me...
vladtapes said:
could you please p.m. to me the link of wm5 other language?
If you refer 4pda...it can't be downloaded, i don't know russian, i registered, but always cannot download...
if you have other link...pls send me...
Click to expand...
Click to collapse
You can if you use an translator like www.windowslivetranslator.com or translate.google.com
then it is pretty easy.
I've resolved...
Fully functional WM6.0 newplowe in English...
now I'm searching for editing it in Italian/French but I need to edit the rom part of the XIP (just that).
For doing that, I need to open decrypt the file .nbh file (don't really know howto, and newplow doesn't answer about that... ).
Hi everybody, I need your help. I spent 2 hours to read several posts about N560 brick recover, and I still can't figure how to do it.
I flashed the N560 with the WM 6.1 and then I tried to flash the backup Rom Image ... which failed. Now is stucked in the climbing image ... and is not reacting to nothing. I didn't try the mitty sol because I don't have a clear ideea about using it, I am still a newbie ...
Please, I am begging for help if you can , thanks
rcretu said:
Hi everybody, I need your help. I spent 2 hours to read several posts about N560 brick recover, and I still can't figure how to do it.
I flashed the N560 with the WM 6.1 and then I tried to flash the backup Rom Image ... which failed. Now is stucked in the climbing image ... and is not reacting to nothing. I didn't try the mitty sol because I don't have a clear ideea about using it, I am still a newbie ...
Please, I am begging for help if you can , thanks
Click to expand...
Click to collapse
Try this?
Take the N560 off the cradle. Remove the battery for at least 30 seconds. Reinsert battery and back cover. Do not worry if the screen shows the dolphins again. Do a full hard reset to get back to factory setting i.e Simultaneously press and hold the Suspend/Resume button (1) and the Calendar application button (2). Briefly press the stylus tip into the soft reset opening (3). Continue to hold down the Suspend/Resume button and the Calendar application button for a few seconds. The reset can take a few minutes. At the end an acoustic signal sounds. Please follow the further instructions on the display.
A hard reset should put the device back to the existing (last burned ROM) and you can try the burn again.
You probably do not know why the burn originally failed. The most common reason is some interrupt of the processor (internet access, switch of all internet access) but more likely something is polling the USB port, which might be shared in the PC. My external USB TV tuner constantly polls the USB port and interrupts any transfers on other ports! I suggest that you disconnect all other USB devices and make sure that your N560 cradle is connected to a USB port directly on the motherboard of the PC (not a USB hub or expansion card with multiple USB ports).
Hope this helps.
N560 - still stucked in the climbers bagground after WM 6.1 flash
fingerstoo said:
Try this?
Take the N560 off the cradle. Remove the battery for at least 30 seconds. Reinsert battery and back cover. Do not worry if the screen shows the dolphins again. Do a full hard reset to get back to factory setting i.e Simultaneously press and hold the Suspend/Resume button (1) and the Calendar application button (2). Briefly press the stylus tip into the soft reset opening (3). Continue to hold down the Suspend/Resume button and the Calendar application button for a few seconds. The reset can take a few minutes. At the end an acoustic signal sounds. Please follow the further instructions on the display.
A hard reset should put the device back to the existing (last burned ROM) and you can try the burn again again.
You probably do not know why the burn originally failed. The most common reason is some interrupt of the processor (internet access, switch of all internet access) but more likely something is polling the USB port, which might be shared in the PC. My external USB TV tuner constantly polls the USB port and interrupts any transfers on other ports! I suggest that you disconnect all other USB devices and make sure that your N560 cradle is connected to a USB port directly on the motherboard of the PC (not a USB hub or expansion card with multiple USB ports).
Hope this helps.
Click to expand...
Click to collapse
Hi and thanks a lot for your post ... I tried several times this procedure ... I see no change for the hard reset .. No dolphins image at all ... I would say whatever I do it doesn't affect it. No sound, no other signs ... same climbing image.... Please keep remember other solution, It should be one ... thank you again ...
rcretu said:
Hi and thanks a lot for your post ... I tried several times this procedure ... I see no change for the hard reset .. No dolphins image at all ... I would say whatever I do it doesn't affect it. No sound, no other signs ... same climbing image.... Please keep remember other solution, It should be one ... thank you again ...
Click to expand...
Click to collapse
THANKS FOR HELP, I didn't made correctly the the procedure ... now all it's Fine ... really appreciate your help ... saved my precious loox ...
rcretu said:
THANKS FOR HELP, I didn't made correctly the the procedure ... now all it's Fine ... really appreciate your help ... saved my precious loox ...
Click to expand...
Click to collapse
PHEW! Thank goodness. I suspect you did not do the hard reset correctly at first. But I agree about the Loox being precious! I look after mine very carefully! Glad I could help you. My pleasure....
My fs560 is brikked!!!!
It remains to climbing people...
I can enter to bootloader (dolphins) but i cannot update to Windows mobile 6.1 Classic ver. 063.07
I need your HELP!!
I tried to use mtty and i can arrive to:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0236002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
but then I cannot initialize normal update, it remains to dolphins with the blue bar fullfilled by precedent mtty...
the PocketLOOXN560FlashTool.exe can't find the device...
Can someone explain me the CORRECT method after mtty?
PLEASEE!!!
vladtapes said:
My fs560 is brikked!!!!
It remains to climbing people...
I can enter to bootloader (dolphins) but i cannot update to Windows mobile 6.1 Classic ver. 063.07
I need your HELP!!
I tried to use mtty and i can arrive to:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0236002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
but then I cannot initialize normal update, it remains to dolphins with the blue bar fullfilled by precedent mtty...
the PocketLOOXN560FlashTool.exe can't find the device...
Can someone explain me the CORRECT method after mtty?
PLEASEE!!!
Click to expand...
Click to collapse
I think you have received a reply from Newplow on his guestbook....
Hi
I tried to upgrade to 128mb but after restart I see only climbing. I tried everything here but on dolphins afterr line is blue it is finished. that I am unpluging device. starting looxflastool for 560 and first is trying to connect by active sync and that when no connection made I see dolphins on left screen of flash tool window. than I am pluging again and after couple secs I see that: Error"The language in this Flash Image update (ENGLISH) differs from that on your device. I tried to change rom on every language but not working as well. PLEASE HELP!!
if that helps than i will add than on top when delfins i see on 560 is two lines. first is typed 2.14.G4 on second directly below is 2.15.
and when mtty 1.42 finishing flashing i see following:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0224002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
I've done already procedure You've mentioned here with taking of the battery for at least 30 secs with hard reset afterwards but it is still climibing screen. Can U manage this as well???
THX
The most common error with the procedure is NOT making a proper or true hard reset, or back to factory settings reset. If you do it wrong, you will only achieve a soft reset, the same as you get if you just put the stylus in the reset hole in the base of the N560.
The correct procedure is to hold Power/Resume/Suspend button (on/off button) and the Calendar button simultaneously. Keep holding them and with the other hand press in the reset hole with the stylus. The screen should blank out. KEEP holding the other two buttons all this time, and release the stylus. KEEP holding those two buttons until the screen display returns, only then release them.
This should allow another burn.
I hope this is the problem. It has happened to me and others, so I think I am right. But if this fails, you may need another approach.