Develop Bugs

Phone won't ring

Hi all.
I have an MDA c.III with WM6.
Everything seems to work fine, except the phone does not ring when called.
I can hear audio (tried mp3 and FM radio), I hear ther reminders from calendar and tasks, I also hear the SMS notification.
However, when someone calls me, the MDA vibrates (if set to do so) but does not ring.
Upon choosing the ring, if i "click" the test button the ring sounds.
When called, it doesn't.
I have tried quite a lot with settings (there are several points for this in the software) to setup the rings; however, it simply doesn't make a sound upon incoming calls.
Would anyone have any suggestion (or simply the solution) for this problem?
Gyc

Had a similar problem and found that other installed software seemed to effect it. Similar tale with sms notification but a soft reset seemed to resolve the issue but it's not an ideal solution.

Most likely this is a file association problem. If you've installed another media player and associated WAV, MP3, WMA, etc. then the phone will not ring. The association needs to remain with the Windows Mobile Media Player.

I've tried to verify this, but where do I tind the file associations in WM6?

gyc said:
I've tried to verify this, but where do I tind the file associations in WM6?
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Click to collapse
Is the phone volume (as opposed to the pda sound volume) slider turned up ?

Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...

gyc said:
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
Click to expand...
Click to collapse
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc. Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM? Has it ever rang? Do you have any other phone / dialer software running, a recent change? Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.

hotmail said:
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc.
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Click to collapse
Yep.
hotmail said:
Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM?
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Click to collapse
It vibrates normally.
hotmail said:
Has it ever rang?
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I got it second hand; the information I have is that it used to ring and vibrate normally before it got to me.
hotmail said:
Do you have any other phone / dialer software running, a recent change?
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Click to collapse
No other phone software.
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
hotmail said:
Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
Click to expand...
Click to collapse
I'd really need to avoid that because I use the phone for work and 1) do not have the time right now to reisntall all the applications 2) cannot risk to brick the phone and be left "hanging" without.
*

gyc said:
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
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Click to collapse
The only other suggestion I might offer is to ensure that your ringtones are good. Try using the stock ringtones that came with the Windows Mobile, if you aren't already. You can find them in these forums if you need them. Maybe also try different types, all small files, such as WAV, WMA, MP3 and see if you can make ANY of them work.

All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...

gyc said:
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
Click to expand...
Click to collapse
Check settings by starting the phone (green phone button) > Menu > Options > Services tab > select Call Forwarding > click Get Settings.
Ensure you don't have the "Forward all incoming phone calls" box unchecked. Also check the third drop down list that indicates how many seconds before forwarding to voice mail. Set it to 20 or 30 seconds.
Should look something like the attached. Except your voicemail service number will be different depending upon your location. If this doesn't work, then I'm tapped of ideas - sorry.

Thanks for the suggestion, but didn't work.
I suppose I'm only left with hard reset...
But I'd really hate to do it...

.wav and .mp3 will play but not .wma
I'm having this same problem too. I think I caused the problem when I installed MortPlayer and associated file extensions with Mort. Even with uninstalling Mort, .wma files won't play. What's interesting is .wav files and .mp3 WILL play as the ringtone. I've checked file associations and .wma = Media Player but the .wav extension is somehow not listed (using Schaaps Advanced Config to see file extensions.) Thoughts on this very frustrating problem are appreciated!

I'm sorry if I'm not very encouraging, but I simply gave up.
I use my phnoe mostly for work, so I cannot afford to have it inoperative as I try other roms or windows installations.
In some way, I have come around the problem by using a bluetooth earpiece that rings. It's not very loud, but it helps.

Hello gyc,
I also had that problem several times and in my case it was always related to 3rd party MP3-Software. Have a look at http://wiki.xda-developers.com/index.php?pagename=Artemis_Problems and try, if fixing the entries at the registry (e.g. using total commander ce) helps ...
Matthias

where to put file?

hi everyone ,can some one tell me how to make a custom notification tone ?i use the mp3 trimer to make my reg ringtone.but i can only use it in phone ring tones.it don't show up under notification/alarm tone, just ring tones!i have sounds on my sd card.but i don't know were to move them to or how to. so i can use them i figure file manger can move them or threw active sink on my computer.well thankyou for all your help !

after trimming your MP3 media, place it here
My Device > Application Data > Sounds
You can also place them on the Storage Card, but if the phone is in USB Drive mode, you'll lose the use of these files and the phone resets to default media and ringtones if and when the phone wants to use it and can't find it.

sweet ,thankyou very much. have a good new year!!!!!!

texttone
thanks for the info i now have custom text tones. my question is.. is there a way to set the tone that rings for a specific contact to sound when they text?

Desire doesn't remember my ringtone!

Hi,
I have an issue with my ringtone. I want to use an mp3 ( <30 secs) as ringtone, however when i set it as my ringtone, after a few calls it restores the old one.
I expect the original ingtone (also an mp3) to be the cause of the problem. This was my ringtone before upgrading to Froyo and after the upgrade it was still my ringtone, but it is NOT visible in the ringtone list! It seems that somehow, this set ringtone overrules whatever i do. I completely deleted the old ringtone from my sd card, and now when my somebody calls, i simply hear nothing. So when i set another ringtone, it gets overwritten by my old, non existing ringtone!
Does anyone have an idea how to fix this?

Do you have any programs installed that lets you choose the ringtone? I think there are few that lets you do it and might be messing things up...

jannen said:
Do you have any programs installed that lets you choose the ringtone? I think there are few that lets you do it and might be messing things up...
Click to expand...
Click to collapse
actually, yes...sonmething called ringtone,,,to trim mp3s and set it as ringtone
removing it now

What ROm are you using? I had this once and reflashing the rom fixed it.

sbdags said:
What ROm are you using? I had this once and reflashing the rom fixed it.
Click to expand...
Click to collapse
Stock Froyo, unrooted device..
Its getting weirder, I now have a radio recording as ringtone... I have no idea where it came from.. All I can think of is that I was streaming this once....

Silent Ringtone Selected

My Phone seems to have itself stuck with the Ringtone on silent. Every setting says its up. Audio Manager has all the volumes up. Message tones work and so do system / media and alerts. But the ringtone will not make a noise..
When I press the volume up button on the home screen.. it comes up with Silent Ringtone Selected..... Is there any way to get rid of this?
Thanks in advance

Solved....
Just Wipe data + cache
reload ROM and restore all apps back from default and bingo...
I know this may seem over kill but it works and I really need my ringtone on the phone (wife due to go into labour any day soon)
Thanks

Sound Issue
Hello, same problem, NO SOUND.
Which data do i clear? and what cache?
Thanks a great deal

Try fixing it with "AudioManager Widget" from the android market.

nihilist_ said:
Audio Manager has all the volumes up.
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3722 said:
Try fixing it with "AudioManager Widget" from the android market.
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Click to collapse
Lol. If people would read, this forum would be so much more usefull.
Sent from my Evil Lair using Doomsday Device

Silent Ringtone
I'm actually having this same problem, and it's 2 years later. I believe that I have found the solution though.
I'll start out by saying I got my Droid Pro about a week ago.
I downloaded the "Voice Recorder" app by Mamoru Tokashiki.
I would record audio for ringtones (generally song snippets because I'm too lazy, or stupid, or I like to make more work for myself than downloading the actual ringtones). I would retitled the files (.3gp) and hit "Set as Ringtone." Then if I toggled my volume rocker it would say Silent Ringtone Selected.
I came to these forums and immediately knew that I didn't want to root my phone or do anything like that. So a lot of people suggested it was the software. I ditched the software and downloaded "Tape-a-talk" by Markus Drosser. It records in both .3gp and .wav. I use the .wavs because they sound so much better.
It worked for me once, but then I started getting the same message. It couldn't have been a problem with the software because I ran two different apps. It's something with the way that the android system saves the files.
I tinkered around with a process that is working for me now (it involves a lot of turning on and off which is annoying, so get prepared).
1. Open recording app (I use tape-a-talk) and record your audio. It shouldn't matter the duration (I thought I was getting the silent ringtone error because my files were too long, but that's not the case).
2. Immediately set the recording (labeled with some generic date like 03-19-2012.wav) as your ringtone. Toggle the volume rocker to check if you get the silent ringtone selected. (If you do, then try re-recording as .3gp. If that still doesn't work then this process probably won't work because something else major is wrong with your phone).
3. Turn off the phone.
4. Power back up (30s downtime).
5. Open up Settings>Sounds>Phone Ringtone. If 03-19-2012 is set as your ringtone then you should be pretty okay. Go back to the home page and toggle the volume rocker again to double check.
6. Turn off the phone then power it back up.
7. Go back into your recording app and find the generic file, rename it to what you want.
8. Set the newly titled .wav or .3gp as your ringtone.
9. Toggle the rocker to make sure it saved properly.
10. If it did, then turn your phone off. Turn the phone back on and open Settings>Sounds>Phone Ringtone.
If everything worked it should have your ringtone set and saved with the new file name.
Then you're free to enjoy.
That process works for me.
Some people may still claim it is the software, but in my experience it is a matter of how your phone ends up saving the recorded files.
This information is useless if you're talking about downloading a ringtone, btw.
Hope this helps anyone in the future.

solution
i had the same problem so i searched in every option from settings
so here are the steps...
settings -> sound -> ringtone -> phone ringtone
when you open the "phone ringtone" you will see that your phone is set on "silent". well all you have to do is to choose another ringtone from that list, or, if you want a song from your music player you just set a random ringtone from the list and then go in "music" and set as ringtone your favourite song.
hope it helped ^_^

why is my ringtone reverting to the default?

This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.

bushaaya said:
This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.
Click to expand...
Click to collapse
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...

xzfzx said:
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...
Click to expand...
Click to collapse
It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...

bushaaya said:
It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...
Click to expand...
Click to collapse
well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?

xzfzx said:
well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?
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Click to collapse
The songs are standard mp3 format, but I'll give it a shot and notify -

Ok, so I think the issue is solved, following your suggestion.
There are several possible reasons, in case any one else ever has the same issue.
My original files' extensions were in caps (MP3) and were transferred to the phone via Airdroid to the Music folder.
My fix was that i converted my MP3 to a FLAC file and saved it without caps. I also saved the file in the download folder instead of the music folder.
For now it has been over 24 hours without the ringtone being reset, so I'm guessing it was either the MP3 format, the extension or the music folder...
Thanks! -