Phone won't ring - P3300, MDA Compact III General

Hi all.
I have an MDA c.III with WM6.
Everything seems to work fine, except the phone does not ring when called.
I can hear audio (tried mp3 and FM radio), I hear ther reminders from calendar and tasks, I also hear the SMS notification.
However, when someone calls me, the MDA vibrates (if set to do so) but does not ring.
Upon choosing the ring, if i "click" the test button the ring sounds.
When called, it doesn't.
I have tried quite a lot with settings (there are several points for this in the software) to setup the rings; however, it simply doesn't make a sound upon incoming calls.
Would anyone have any suggestion (or simply the solution) for this problem?
Gyc

Had a similar problem and found that other installed software seemed to effect it. Similar tale with sms notification but a soft reset seemed to resolve the issue but it's not an ideal solution.

Most likely this is a file association problem. If you've installed another media player and associated WAV, MP3, WMA, etc. then the phone will not ring. The association needs to remain with the Windows Mobile Media Player.

I've tried to verify this, but where do I tind the file associations in WM6?

gyc said:
I've tried to verify this, but where do I tind the file associations in WM6?
Click to expand...
Click to collapse
Is the phone volume (as opposed to the pda sound volume) slider turned up ?

Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...

gyc said:
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
Click to expand...
Click to collapse
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc. Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM? Has it ever rang? Do you have any other phone / dialer software running, a recent change? Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.

hotmail said:
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc.
Click to expand...
Click to collapse
Yep.
hotmail said:
Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM?
Click to expand...
Click to collapse
It vibrates normally.
hotmail said:
Has it ever rang?
Click to expand...
Click to collapse
I got it second hand; the information I have is that it used to ring and vibrate normally before it got to me.
hotmail said:
Do you have any other phone / dialer software running, a recent change?
Click to expand...
Click to collapse
No other phone software.
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
hotmail said:
Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
Click to expand...
Click to collapse
I'd really need to avoid that because I use the phone for work and 1) do not have the time right now to reisntall all the applications 2) cannot risk to brick the phone and be left "hanging" without.
*

gyc said:
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
Click to expand...
Click to collapse
The only other suggestion I might offer is to ensure that your ringtones are good. Try using the stock ringtones that came with the Windows Mobile, if you aren't already. You can find them in these forums if you need them. Maybe also try different types, all small files, such as WAV, WMA, MP3 and see if you can make ANY of them work.

All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...

gyc said:
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
Click to expand...
Click to collapse
Check settings by starting the phone (green phone button) > Menu > Options > Services tab > select Call Forwarding > click Get Settings.
Ensure you don't have the "Forward all incoming phone calls" box unchecked. Also check the third drop down list that indicates how many seconds before forwarding to voice mail. Set it to 20 or 30 seconds.
Should look something like the attached. Except your voicemail service number will be different depending upon your location. If this doesn't work, then I'm tapped of ideas - sorry.

Thanks for the suggestion, but didn't work.
I suppose I'm only left with hard reset...
But I'd really hate to do it...

.wav and .mp3 will play but not .wma
I'm having this same problem too. I think I caused the problem when I installed MortPlayer and associated file extensions with Mort. Even with uninstalling Mort, .wma files won't play. What's interesting is .wav files and .mp3 WILL play as the ringtone. I've checked file associations and .wma = Media Player but the .wav extension is somehow not listed (using Schaaps Advanced Config to see file extensions.) Thoughts on this very frustrating problem are appreciated!

I'm sorry if I'm not very encouraging, but I simply gave up.
I use my phnoe mostly for work, so I cannot afford to have it inoperative as I try other roms or windows installations.
In some way, I have come around the problem by using a bluetooth earpiece that rings. It's not very loud, but it helps.

Hello gyc,
I also had that problem several times and in my case it was always related to 3rd party MP3-Software. Have a look at http://wiki.xda-developers.com/index.php?pagename=Artemis_Problems and try, if fixing the entries at the registry (e.g. using total commander ce) helps ...
Matthias

Related

mp3 patch

can anyone give me the link to download the mp3 patch that allows my 9090 to use mp3 as ringtone.
bye
Depending on what ROM you are using you can do it anyway! Just copy/paste the mp3 file in the Windows\Rings folder ;-).
i've just copied the mp3 into the ring folder, but it doesn't work.
I remember that exist a patch to do it.
I will help you...
Here it is...
That's it!
Thank you
bye
cool im gonna do that now
i have a problem:
i've installeg mp3 patch and i can see the mp3 in ringtone list and i can set it as ringtone, but when sombody calls me there is only a short beep what should i do?
i have a problem:
i've installeg mp3 patch and i can see the mp3 in ringtone list and i can set it as ringtone, but when sombody calls me there is only a short beep what should i do?
I have similar problem - Wavs rings cut off
Sorry I can't help you, I have a similar problem with WAVs,
My problem is, I use 16bit 11khz WAVs for ringtones and they cut out just as they begin, I've missed so many calls I had to get another phone, i'm a bit of a music producer & NORMALISED the samples so they are LOUD as possible OR I wont hear them in the busy city, they are about 3 second loops. I think I'm just tearing out the battery or CPU or both, but it is 98% charged! Could it be the LENGTH of the sample? My old Sony J5 used to do this same problem. If I reduce the volume I won't hear it and still cuts out, sometimes I have to Soft-Reset in order to get it to play at all :/ same with bluetooth headset. So I must try Mp3s but sounds like same thing happens from the previouse post. What are best Bitrates and Lengths for MP3s?
Just found the mp3 patch will try that as well.
I think my battery is running out faster as I just changed to 1.13 radio ROM, check my sig if your a major techie. HELLPPP!!
XDA jack of all trades master of none!..
Knightmare please help!
I don't believe my BAD LUCK! I applied the Unidirectional Patch and the MP3 rings patch , because I get ran them both and reset, Now the Screen is all messed up, the OWNER INFO SCREEN is all fragged up, and wont refresh to to propper display, tried soft reset, what can I do??
ANSWER: HARD RESET, MAKE SURE REGIONAL SETINGS ARE CORRECT. RESTORE FROM BACKUP. DON'T USE MP3 As Rings Patch OR Uniderectional Patch. I have just emailed [email protected] about this, but there firmware is so old and bad i dont hold much hope,
SOLUTION: had to buy a new phone that WORKS!
Can I use mp3's for notification with new textmessage???
or just wav files?
To use another file where do I have to put it??
Saintraziel said:
i have a problem:
i've installeg mp3 patch and i can see the mp3 in ringtone list and i can set it as ringtone, but when sombody calls me there is only a short beep what should i do?
Click to expand...
Click to collapse
run this patch..
how do i run these mp3 ringtone patchs on to the ppc rather than the pc?
It's a Software conflict
:shock: Yeah ... i think i know ur problem ... ther must be a software that u installed that is causing a conflict.
my BA wouldn't inform me if i recieved an sms and i found out that the program Effy-CJ with fonts 3.1 was the culprit ... :x :evil:
i uninstall it and all is well.
try going thru ur software installations to check which one is causing your MP3 ringtone not to play.
one thing though, even if i can set an Mp3 as my ringtone, how cum i cannot set Mp3 to notify me of sms or mms ???
any clues ???
Re: I will help you...
tunekas said:
Here it is...
Click to expand...
Click to collapse
I installed the cab file but I cannot see my mp3 files at any list. Can anyone explain how to select an mp3 file as a ringtone? Thanx.
find them in File explore,
bring up the drop down menu for the file,
Option, 'Set as ringtone' should there select it,
the mp3 will be copied to your '/windows/ring' folder
and set as ring tone.
thanxxxxxxxxxxxxxx
I installed the englishmp3ringtone cab file and i was able to find the mp3 in explorer and under the sub menu I chose "set as ringtone" and even after a restart it's not set as the tone. Is there anything else I need to do?
I found out that after installing PocketMind Pocket Music the mp3asringtone cab was disabled. after removing the program the problem disappeared.
Quick question guys, does this patch and MP3 ring thing only work for wn2k3 or can it be equaly used on wm2k5?

Notification Sounds / Vibrations

So I had a TP2 (from Telus) for approximately 2 months with the stock ROM. I put some custom ringtones on it, and set it up to play a sound and vibrate on incoming calls, incoming SMS, incoming e-mail.
When I first start the device, everything works fine for a while, however, after some period of time (varies) the audible alerts for SMS and e-mail stop working...still works for incoming calls (so it's not muted or anything).
Randomly, the vibrate feature will stop "working" as well, it won't completely stop working, but instead of a long vibrate, I get ONE vibrate (like you get when you push a key on the soft keyboard).
I upgraded to an EnergyROM WinMo6.5 ROM last night, and this afternoon this problem surfaced AGAIN.
Any solutions / thoughts?
Thanks
convert your sounds into another format.
faria said:
convert your sounds into another format.
Click to expand...
Click to collapse
What format?
All three (including the phone ringer, which always works) of the sounds-in-question are MP3s.
Try using WMA
though I must say my TP2 works fine with MP3 media as well.
same thing happens mine too. mostly ok but sometimes no sound from my tp2 or different ring tones. I have original rom
Nope. This is most likely a hardware issue, unless you are running a non-ATT device. The format has nothing to do with it; the device can actually play movie files (audio portion) without a single problem, even when on the storage card. It sounds like a hardware problem about the vibrate thing. But, that notification thing sounds pretty much software. Try with the stock sounds and see if it makes a difference then put the custom ones on main memory and try again.

Silent Ringtone Selected

My Phone seems to have itself stuck with the Ringtone on silent. Every setting says its up. Audio Manager has all the volumes up. Message tones work and so do system / media and alerts. But the ringtone will not make a noise..
When I press the volume up button on the home screen.. it comes up with Silent Ringtone Selected..... Is there any way to get rid of this?
Thanks in advance
Solved....
Just Wipe data + cache
reload ROM and restore all apps back from default and bingo...
I know this may seem over kill but it works and I really need my ringtone on the phone (wife due to go into labour any day soon)
Thanks
Sound Issue
Hello, same problem, NO SOUND.
Which data do i clear? and what cache?
Thanks a great deal
Try fixing it with "AudioManager Widget" from the android market.
nihilist_ said:
Audio Manager has all the volumes up.
Click to expand...
Click to collapse
3722 said:
Try fixing it with "AudioManager Widget" from the android market.
Click to expand...
Click to collapse
Lol. If people would read, this forum would be so much more usefull.
Sent from my Evil Lair using Doomsday Device
Silent Ringtone
I'm actually having this same problem, and it's 2 years later. I believe that I have found the solution though.
I'll start out by saying I got my Droid Pro about a week ago.
I downloaded the "Voice Recorder" app by Mamoru Tokashiki.
I would record audio for ringtones (generally song snippets because I'm too lazy, or stupid, or I like to make more work for myself than downloading the actual ringtones). I would retitled the files (.3gp) and hit "Set as Ringtone." Then if I toggled my volume rocker it would say Silent Ringtone Selected.
I came to these forums and immediately knew that I didn't want to root my phone or do anything like that. So a lot of people suggested it was the software. I ditched the software and downloaded "Tape-a-talk" by Markus Drosser. It records in both .3gp and .wav. I use the .wavs because they sound so much better.
It worked for me once, but then I started getting the same message. It couldn't have been a problem with the software because I ran two different apps. It's something with the way that the android system saves the files.
I tinkered around with a process that is working for me now (it involves a lot of turning on and off which is annoying, so get prepared).
1. Open recording app (I use tape-a-talk) and record your audio. It shouldn't matter the duration (I thought I was getting the silent ringtone error because my files were too long, but that's not the case).
2. Immediately set the recording (labeled with some generic date like 03-19-2012.wav) as your ringtone. Toggle the volume rocker to check if you get the silent ringtone selected. (If you do, then try re-recording as .3gp. If that still doesn't work then this process probably won't work because something else major is wrong with your phone).
3. Turn off the phone.
4. Power back up (30s downtime).
5. Open up Settings>Sounds>Phone Ringtone. If 03-19-2012 is set as your ringtone then you should be pretty okay. Go back to the home page and toggle the volume rocker again to double check.
6. Turn off the phone then power it back up.
7. Go back into your recording app and find the generic file, rename it to what you want.
8. Set the newly titled .wav or .3gp as your ringtone.
9. Toggle the rocker to make sure it saved properly.
10. If it did, then turn your phone off. Turn the phone back on and open Settings>Sounds>Phone Ringtone.
If everything worked it should have your ringtone set and saved with the new file name.
Then you're free to enjoy.
That process works for me.
Some people may still claim it is the software, but in my experience it is a matter of how your phone ends up saving the recorded files.
This information is useless if you're talking about downloading a ringtone, btw.
Hope this helps anyone in the future.
solution
i had the same problem so i searched in every option from settings
so here are the steps...
settings -> sound -> ringtone -> phone ringtone
when you open the "phone ringtone" you will see that your phone is set on "silent". well all you have to do is to choose another ringtone from that list, or, if you want a song from your music player you just set a random ringtone from the list and then go in "music" and set as ringtone your favourite song.
hope it helped ^_^

Ringtones / notifications /alarm sounds randomly resetting or not working at all

Hi!
I also had this problem on my older Desire Z, but then it just kept changing all notification / ringtones sounds to ramdom .mp3 files on the SD card. Not when connecting in Mass Storage mode, but without any intervention from my part.
Now it will change some or all sounds (ringtones, notifications, alarms) to "Unknown ringtone". You can see it in the screenshot. When I try to change them back to something, in the list where I should choose the file, no sound will play when I tap on them (usually, you can preview the sound before accepting). After I choose the file I want, the Personalize menu will still show "Unknown ringtone". The only way to get it back to normal is a phone reset, and then all my ringtones will get back to the ones I've chosen initially.
I should note that I use only custom ringtones, all of them are on the Mass Storage memory in "Audio/Ringtones", "Audio/Notifications" and "Audio/Alarms". I don't use any ringtone app (like Ringdroid etc.) and I only have "normal" apps installed (some games and popular apps from known developers).
This thing happens at random, at least once a day, I don't connect the phone in Mass Storage mode, it just sits on the table and suddenly the ringtones are gone. The worst part is that nothing will play, so I won't receive sound notifications for alarms or incoming calls, only vibration if it is set so.
I searched and read a lot of threads on diffeent forums, a lot of people have this problem on other phones and Android versions, but nobody had an explanation or a solution. Could it be an app I use? I can make a list of everything I installed...
I'd appreciate any help, this problem is very annoying.
After a lot of testing and cursing the phone, I think I found the problem. I re-converted all my mp3 ringtones to 96kbps, mono, no ID3 tag, no embedded album picture, just plain .mp3. It now seems to work fine for two days.
I think the random change happens only for big mp3 files or for mp3 files with album art. Hope it helps, if somebody will have the same issue.
check the setting of you profiles. see if it has the same ringtones.

why is my ringtone reverting to the default?

This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.
bushaaya said:
This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.
Click to expand...
Click to collapse
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...
xzfzx said:
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...
Click to expand...
Click to collapse
It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...
bushaaya said:
It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...
Click to expand...
Click to collapse
well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?
xzfzx said:
well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?
Click to expand...
Click to collapse
The songs are standard mp3 format, but I'll give it a shot and notify -
Ok, so I think the issue is solved, following your suggestion.
There are several possible reasons, in case any one else ever has the same issue.
My original files' extensions were in caps (MP3) and were transferred to the phone via Airdroid to the Music folder.
My fix was that i converted my MP3 to a FLAC file and saved it without caps. I also saved the file in the download folder instead of the music folder.
For now it has been over 24 hours without the ringtone being reset, so I'm guessing it was either the MP3 format, the extension or the music folder...
Thanks! -

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