Develop Bugs

Phone won't ring

Hi all.
I have an MDA c.III with WM6.
Everything seems to work fine, except the phone does not ring when called.
I can hear audio (tried mp3 and FM radio), I hear ther reminders from calendar and tasks, I also hear the SMS notification.
However, when someone calls me, the MDA vibrates (if set to do so) but does not ring.
Upon choosing the ring, if i "click" the test button the ring sounds.
When called, it doesn't.
I have tried quite a lot with settings (there are several points for this in the software) to setup the rings; however, it simply doesn't make a sound upon incoming calls.
Would anyone have any suggestion (or simply the solution) for this problem?
Gyc

Had a similar problem and found that other installed software seemed to effect it. Similar tale with sms notification but a soft reset seemed to resolve the issue but it's not an ideal solution.

Most likely this is a file association problem. If you've installed another media player and associated WAV, MP3, WMA, etc. then the phone will not ring. The association needs to remain with the Windows Mobile Media Player.

I've tried to verify this, but where do I tind the file associations in WM6?

gyc said:
I've tried to verify this, but where do I tind the file associations in WM6?
Click to expand...
Click to collapse
Is the phone volume (as opposed to the pda sound volume) slider turned up ?

Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...

gyc said:
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
Click to expand...
Click to collapse
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc. Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM? Has it ever rang? Do you have any other phone / dialer software running, a recent change? Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.

hotmail said:
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc.
Click to expand...
Click to collapse
Yep.
hotmail said:
Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM?
Click to expand...
Click to collapse
It vibrates normally.
hotmail said:
Has it ever rang?
Click to expand...
Click to collapse
I got it second hand; the information I have is that it used to ring and vibrate normally before it got to me.
hotmail said:
Do you have any other phone / dialer software running, a recent change?
Click to expand...
Click to collapse
No other phone software.
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
hotmail said:
Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
Click to expand...
Click to collapse
I'd really need to avoid that because I use the phone for work and 1) do not have the time right now to reisntall all the applications 2) cannot risk to brick the phone and be left "hanging" without.
*

gyc said:
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
Click to expand...
Click to collapse
The only other suggestion I might offer is to ensure that your ringtones are good. Try using the stock ringtones that came with the Windows Mobile, if you aren't already. You can find them in these forums if you need them. Maybe also try different types, all small files, such as WAV, WMA, MP3 and see if you can make ANY of them work.

All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...

gyc said:
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
Click to expand...
Click to collapse
Check settings by starting the phone (green phone button) > Menu > Options > Services tab > select Call Forwarding > click Get Settings.
Ensure you don't have the "Forward all incoming phone calls" box unchecked. Also check the third drop down list that indicates how many seconds before forwarding to voice mail. Set it to 20 or 30 seconds.
Should look something like the attached. Except your voicemail service number will be different depending upon your location. If this doesn't work, then I'm tapped of ideas - sorry.

Thanks for the suggestion, but didn't work.
I suppose I'm only left with hard reset...
But I'd really hate to do it...

.wav and .mp3 will play but not .wma
I'm having this same problem too. I think I caused the problem when I installed MortPlayer and associated file extensions with Mort. Even with uninstalling Mort, .wma files won't play. What's interesting is .wav files and .mp3 WILL play as the ringtone. I've checked file associations and .wma = Media Player but the .wav extension is somehow not listed (using Schaaps Advanced Config to see file extensions.) Thoughts on this very frustrating problem are appreciated!

I'm sorry if I'm not very encouraging, but I simply gave up.
I use my phnoe mostly for work, so I cannot afford to have it inoperative as I try other roms or windows installations.
In some way, I have come around the problem by using a bluetooth earpiece that rings. It's not very loud, but it helps.

Hello gyc,
I also had that problem several times and in my case it was always related to 3rd party MP3-Software. Have a look at http://wiki.xda-developers.com/index.php?pagename=Artemis_Problems and try, if fixing the entries at the registry (e.g. using total commander ce) helps ...
Matthias

Silent Ringtone Selected

My Phone seems to have itself stuck with the Ringtone on silent. Every setting says its up. Audio Manager has all the volumes up. Message tones work and so do system / media and alerts. But the ringtone will not make a noise..
When I press the volume up button on the home screen.. it comes up with Silent Ringtone Selected..... Is there any way to get rid of this?
Thanks in advance

Solved....
Just Wipe data + cache
reload ROM and restore all apps back from default and bingo...
I know this may seem over kill but it works and I really need my ringtone on the phone (wife due to go into labour any day soon)
Thanks

Sound Issue
Hello, same problem, NO SOUND.
Which data do i clear? and what cache?
Thanks a great deal

Try fixing it with "AudioManager Widget" from the android market.

nihilist_ said:
Audio Manager has all the volumes up.
Click to expand...
Click to collapse
3722 said:
Try fixing it with "AudioManager Widget" from the android market.
Click to expand...
Click to collapse
Lol. If people would read, this forum would be so much more usefull.
Sent from my Evil Lair using Doomsday Device

Silent Ringtone
I'm actually having this same problem, and it's 2 years later. I believe that I have found the solution though.
I'll start out by saying I got my Droid Pro about a week ago.
I downloaded the "Voice Recorder" app by Mamoru Tokashiki.
I would record audio for ringtones (generally song snippets because I'm too lazy, or stupid, or I like to make more work for myself than downloading the actual ringtones). I would retitled the files (.3gp) and hit "Set as Ringtone." Then if I toggled my volume rocker it would say Silent Ringtone Selected.
I came to these forums and immediately knew that I didn't want to root my phone or do anything like that. So a lot of people suggested it was the software. I ditched the software and downloaded "Tape-a-talk" by Markus Drosser. It records in both .3gp and .wav. I use the .wavs because they sound so much better.
It worked for me once, but then I started getting the same message. It couldn't have been a problem with the software because I ran two different apps. It's something with the way that the android system saves the files.
I tinkered around with a process that is working for me now (it involves a lot of turning on and off which is annoying, so get prepared).
1. Open recording app (I use tape-a-talk) and record your audio. It shouldn't matter the duration (I thought I was getting the silent ringtone error because my files were too long, but that's not the case).
2. Immediately set the recording (labeled with some generic date like 03-19-2012.wav) as your ringtone. Toggle the volume rocker to check if you get the silent ringtone selected. (If you do, then try re-recording as .3gp. If that still doesn't work then this process probably won't work because something else major is wrong with your phone).
3. Turn off the phone.
4. Power back up (30s downtime).
5. Open up Settings>Sounds>Phone Ringtone. If 03-19-2012 is set as your ringtone then you should be pretty okay. Go back to the home page and toggle the volume rocker again to double check.
6. Turn off the phone then power it back up.
7. Go back into your recording app and find the generic file, rename it to what you want.
8. Set the newly titled .wav or .3gp as your ringtone.
9. Toggle the rocker to make sure it saved properly.
10. If it did, then turn your phone off. Turn the phone back on and open Settings>Sounds>Phone Ringtone.
If everything worked it should have your ringtone set and saved with the new file name.
Then you're free to enjoy.
That process works for me.
Some people may still claim it is the software, but in my experience it is a matter of how your phone ends up saving the recorded files.
This information is useless if you're talking about downloading a ringtone, btw.
Hope this helps anyone in the future.

solution
i had the same problem so i searched in every option from settings
so here are the steps...
settings -> sound -> ringtone -> phone ringtone
when you open the "phone ringtone" you will see that your phone is set on "silent". well all you have to do is to choose another ringtone from that list, or, if you want a song from your music player you just set a random ringtone from the list and then go in "music" and set as ringtone your favourite song.
hope it helped ^_^

Ringtones / notifications /alarm sounds randomly resetting or not working at all

Hi!
I also had this problem on my older Desire Z, but then it just kept changing all notification / ringtones sounds to ramdom .mp3 files on the SD card. Not when connecting in Mass Storage mode, but without any intervention from my part.
Now it will change some or all sounds (ringtones, notifications, alarms) to "Unknown ringtone". You can see it in the screenshot. When I try to change them back to something, in the list where I should choose the file, no sound will play when I tap on them (usually, you can preview the sound before accepting). After I choose the file I want, the Personalize menu will still show "Unknown ringtone". The only way to get it back to normal is a phone reset, and then all my ringtones will get back to the ones I've chosen initially.
I should note that I use only custom ringtones, all of them are on the Mass Storage memory in "Audio/Ringtones", "Audio/Notifications" and "Audio/Alarms". I don't use any ringtone app (like Ringdroid etc.) and I only have "normal" apps installed (some games and popular apps from known developers).
This thing happens at random, at least once a day, I don't connect the phone in Mass Storage mode, it just sits on the table and suddenly the ringtones are gone. The worst part is that nothing will play, so I won't receive sound notifications for alarms or incoming calls, only vibration if it is set so.
I searched and read a lot of threads on diffeent forums, a lot of people have this problem on other phones and Android versions, but nobody had an explanation or a solution. Could it be an app I use? I can make a list of everything I installed...
I'd appreciate any help, this problem is very annoying.

After a lot of testing and cursing the phone, I think I found the problem. I re-converted all my mp3 ringtones to 96kbps, mono, no ID3 tag, no embedded album picture, just plain .mp3. It now seems to work fine for two days.
I think the random change happens only for big mp3 files or for mp3 files with album art. Hope it helps, if somebody will have the same issue.

check the setting of you profiles. see if it has the same ringtones.

Cannot change ringtone / notification sound anymore

Hi everybody,
I cannot change default ringtone or default notification sound.
Under both of these option is written "unknow ringtone". When I try to set up a new one, it's not saving. More over I cannot see anymore my ringtones saved in the "ringtone folder" of my SD card.
I've also tryed a third party app (Zedge) and why I try to change I got an error message "something goes wrong".
This morning, I noticed that the option to set a personnal ringtone for each contact have disapear...
Do you have any idea ?
Thanks

billy_boolean said:
Hi everybody,
I cannot change default ringtone or default notification sound.
Under both of these option is written "unknow ringtone". When I try to set up a new one, it's not saving. More over I cannot see anymore my ringtones saved in the "ringtone folder" of my SD card.
I've also tryed a third party app (Zedge) and why I try to change I got an error message "something goes wrong".
This morning, I noticed that the option to set a personnal ringtone for each contact have disapear...
Do you have any idea ?
Thanks
Click to expand...
Click to collapse
Talking of sounds i did notice there was a charging sound - ( sound to let you know the USBC cable is connected ) however this has never worked

I finally restored the phone to default settings.
There were a thousant of ".nomedia" files every where on the internal SD.

Messages Notification Sound Change

I know how to change the general notification sound, and it works; but how do I change the notification sound with a custom .wav or. mp3 and it actually works?
I chased it in the Messages settings and it shows the filename selected. When I exit the settings menu and receive a text, it plays the previous default notification sound. I cchecked the Messenger settings and it still showed the custom file I chose as the current notification sound.
I tried the same steps and restarted the device and the sound never actually changes.
Any ideas?

rpride84 said:
I know how to change the general notification sound, and it works; but how do I change the notification sound with a custom .wav or. mp3 and it actually works?
I chased it in the Messages settings and it shows the filename selected. When I exit the settings menu and receive a text, it plays the previous default notification sound. I cchecked the Messenger settings and it still showed the custom file I chose as the current notification sound.
I tried the same steps and restarted the device and the sound never actually changes.
Any ideas?
Click to expand...
Click to collapse
I think you need to convert your audio file to .ogg file
Also, I discovered you have to wait about 30 seconds after you select a sound for it to be activated.
There are free mp3 to ogg convertors on the Internet. I used this one:
Convert to OGG

rpride84 said:
I know how to change the general notification sound, and it works; but how do I change the notification sound with a custom .wav or. mp3 and it actually works?
I chased it in the Messages settings and it shows the filename selected. When I exit the settings menu and receive a text, it plays the previous default notification sound. I cchecked the Messenger settings and it still showed the custom file I chose as the current notification sound.
I tried the same steps and restarted the device and the sound never actually changes.
Any ideas?
Click to expand...
Click to collapse
Firstly,
I have a N975F Note 10 +
This is what i do .
My methods works fine for me
Just a pointer that i do use mp3 for any notifications ,ringtones etc , no issues.
i also can use wav files ,no issues .....
Not just ogg.
Anyway i use 2 x methods to access these sounds settings.....
either my sms notification sound or general notification sound
eg email, news etc
First through Sms/ 3 dot / /settings / notification /new messages etc.
I use a mp3 sound.
Secondly Device /Settings /Sound and vibration /Notification / etc etc
See the 2 x ways below for the relevant screenshot methods.
Good luck.

Just download one of those ringtone maker apps. Load up your file and save it as a notification sound. Easy Peasy

willcor said:
Firstly,
I have a N975F Note 10 +
This is what i do .
My methods works fine for me
Just a pointer that i do use mp3 for any notifications ,ringtones etc , no issues.
i also can use wav files ,no issues .....
Not just ogg.
Anyway i use 2 x methods to access these sounds settings.....
either my sms notification sound or general notification sound
eg email, news etc
First through Sms/ 3 dot / /settings / notification /new messages etc.
I use a mp3 sound.
Secondly Device /Settings /Sound and vibration /Notification / etc etc
See the 2 x ways below for the relevant screenshot methods.
Good luck.
Click to expand...
Click to collapse
This one worked like a charm! Thanks a heap!

rpride84 said:
I know how to change the general notification sound, and it works; but how do I change the notification sound with a custom .wav or. mp3 and it actually works?
I chased it in the Messages settings and it shows the filename selected. When I exit the settings menu and receive a text, it plays the previous default notification sound. I cchecked the Messenger settings and it still showed the custom file I chose as the current notification sound.
I tried the same steps and restarted the device and the sound never actually changes.
Any ideas?
Click to expand...
Click to collapse
my file add a folder with the name Notifications,put your custom .wav or. mp3
The device can read your mp3