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Hello , i have a problem with my device. i have qtek 9100 and when i make photos, my battery was low and device is turned off, when i recharge this device i cant turned on. i think my Windows lost some files? please help me.
David,
Please explain more... when you turn the device "on" what happens? If it is NOTHING, it may need to sit and charge for a while more. Although if it was plugged in soon after it died, I doubt this to be the case.
If it isn't that, do you see anything? Do you see the HTC screen?
Also, I have noticed on these devices I have to hit the reset button a couple of times to get it to come back when it is dead due to a low battery. Try resetting it while plugged in and see what happens.
Hello i can see white screen HTC Innovation and next blue screen with clouds with logo Qtek, and in this moment lights turned off and this look like system is stopped. nothing more dont happend. when i push buttons nothing happend and lights inside buttons dont turned on. i need this phone to my work. i do soft and hard reset, nothing...
Hmmm... it almost sounds like the battery isn't getting charged. How long did you leave it to charge? I am assuming that you are doing this with it plugged in to a power source.
I am sorry that I can't give you any better advice, without being able to physically see what is going on, I can't be much help. I am sure somebody on here will have seen this situation and might have a fix for you.
As a very last ditch effort, you can try to restore the ROM with the uploader that should have come on the CD with your device. At least the versions of the 9100 that we got had them, but this might be a regional thing. I would also avoid doing this until you have given up all hope on fixing it any other way. I would wait to see what other responses you get from the good people on this forum.
i charging this device all night. please tell me when on cd i can find new rom. i try but i cant find. i have warrany on this device so i am affraid do something alone. maybe you can tell me on this. when i connect device to PC my system cant find this device.i try connect when Qtek is turned on on this first screen. what i should do? how i can estabilished connection with PC to restore ROM and where i find this ROM.
Thanks
I have bought BA and im very happy with it.... but i dont have any cable for it and i wanna flash from wm03se (original system) to wm05 can i do that with bluetooth? I live in serbia and a cable for him is very expensive... anyone help please???
I have another question, when press down on buttons below those four buttons on front of the phone i need a little harder to press, same to answer button, can i clean it somehow.... THANKS
I seriously doubt it, as flashing requires rewriting the internal memory, that AFAIL can only be done when the device is in bootloader.
Is there any other way to flash phone? And please help me about buttons??
You can flash through the memory card if you can't do it via sync cable.
Can anyone show how to flash through memory card step by step? or drop some link here?? THANKs
As a start, I'd try the wiki. http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel
i have read all about flashing but have not found how to flash with memory card... please help... thanks
I dont want to be annoying but HELP!!!! please
If you can't find anything on SD Card flashing, it may not be possible with your device.
I was hoping this was possible as well.
The BA I just got from Ebay stopped working while connected to the cradle or sync cable. When I first plugged it in to my sync cable I noticed it was kind of wobbly, and instead of showing the amber charging light it showed the red light. Putting it in the cradle it wouldn't do anything either until I left it on for a few hours then tried to do a hard reset.
After that it still wouldn't work on the sync cable, but did work on the cradle. So I flashed it from the original ROM to one of Xplodes to see if that would help. Well it works fine and I was able to upgrade on the cradle, but it still wouldn't work on just the sync cable.
Just yesterday when I tried to plug it into the sync cable again to see if it at least would charge while on it, I noticed that when it was on and I plugged it in the screen dimmed with a bunch of lines eating away at the screen. Finding that odd I unplugged the sync cable, rebooted it (worked fine) and put it back on the cradle. The moment it came in contact with the connection it again dimmed and got the wierd garbled screen, eventually going black and showing the red light instead of the amber light.
I also just noticed that the phone doesn't work. I was so worried about setting the thing up that I didn't even check that basic functionality!
So, here I have a BA that doesn't have a working phone, and can't be synced. The wi-fi seemed to work at least.
So is there any way to change the ROM back to OEM using the SD card, bluetooth, IRDA, or wi-fi? At least then I can try and send the thing back to the Ebayer I got it from. If I send it back now they'd see I have WM 6.1 on it and probably tell me I'm SOL.
Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
[email protected] said:
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
Click to expand...
Click to collapse
looks like your battery is gone Try with another battery
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
[email protected] said:
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
Click to expand...
Click to collapse
Not if your battery is completely waste it. Check if your battery pins in your dash make full contact with your battery, because that can cause a problem (very odd, but it happens). If not, try another battery.
Have you checked your charger, I guess is damaged because if your battery is damaged or if is no battery at all and you connect the charger the led will turn red.
sam happened w me, no solution yet
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
bootrecord said:
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
Click to expand...
Click to collapse
With the information provided it hasn't been your same case due that he hasn´t flashed any other rom, so basically he can try another battery and see what happens.
errrrrr
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
[email protected] said:
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
Click to expand...
Click to collapse
Maybe is your USB port causing the problem.
I've read a number of posts that deal with problems syncing, but none that matches exactly the problem I'm having.
When initially connected via USB, everything goes according to plan: the icons on the device and in Windows both show the connection, the sounds alert me to the handshake having been successful, and the device and PC sync. This state lasts a varying amount of time, usually about a half an hour or so. Then, without the device being touched, the ActiveSync icon on the PC goes grey, and the "connection dropped" sound on the PC is played. Nonetheless, power is still being transferred, and the charging light (orange then green) is still lit. If I disconnect and reconnect, the same pattern occurs every sing time. I've tried with a number of USB cables, always with the same behaviour.
Note that the device is out of warranty by now, so the lest desirable response is "send it back to HTC for repair".
[ edit ] Forgot to mention: Yes, I gently cleaned out all the pocket fluff that had connected in the mini USB connector on the device, but have not attempted a more prodigious cleaning.
[bump]
Really? No one else has experienced this problem?
pistou said:
I've read a number of posts that deal with problems syncing, but none that matches exactly the problem I'm having.
When initially connected via USB, everything goes according to plan: the icons on the device and in Windows both show the connection, the sounds alert me to the handshake having been successful, and the device and PC sync. This state lasts a varying amount of time, usually about a half an hour or so. Then, without the device being touched, the ActiveSync icon on the PC goes grey, and the "connection dropped" sound on the PC is played. Nonetheless, power is still being transferred, and the charging light (orange then green) is still lit. If I disconnect and reconnect, the same pattern occurs every sing time. I've tried with a number of USB cables, always with the same behaviour.
Note that the device is out of warranty by now, so the lest desirable response is "send it back to HTC for repair".
[ edit ] Forgot to mention: Yes, I gently cleaned out all the pocket fluff that had connected in the mini USB connector on the device, but have not attempted a more prodigious cleaning.
Click to expand...
Click to collapse
I know you may not want to here this, but that sounds an awful lot like a symptom of a faulty USB port on the device. One way to test it is to flash the latest stock ROM for your carrier/device model and see if it works with that. If it doesn't, then you'll need to learn to solder to replace the USB port. If it does work, then you've got some troubleshooting to do on your current ROM to figure out what is causing the connection to drop.
Also, in the rare case that you are already on a stock ROM, you'll need to reflash it and test it from scratch without anything installed.
cajunflavoredbob said:
in the rare case that you are already on a stock ROM, you'll need to reflash it and test it from scratch without anything installed.
Click to expand...
Click to collapse
Yes, Bob, I am on the stock ROM and yes, you are right, I don't want to hear anything about flashing -- even less about soldering. I, too, suspected that it might me a hardware issue with the USB port. I guess it's time to start shopping for a new device! [ sigh ]
I have had 2 tp2's, and my wife has also had one, and every single one of them has had the same issue. It will be plugged in, working fine, synced fine, and one small tap of the wire, computer, or phone will end the sync. It could just be that the mini port is ****. With that said, don't move your phone when it is synced...
my mini port has problem syncing. it's fine for TV output and headphones. but has same problem as you describe - so now I always use BT to sync/copy files instead of USB.
Ah well, have been looking around for the next great device. There's word that AT&T will get the HTC Sensation, but nothing confirmed.
Just wondering here if you tried sync with another system - same device.
At work I never had issues, but on the road with my Acer laptop I began having the same symptoms you describe, the usb ports on this (fully updated system) just won't enable proper sync (miss my Dell). Well I'm sure you thought of this but just a thought.
If hardware fault, try to change a new cable first. Usually the cable will tear out faster than the port on board.